I was very happy with the employees very nice n professional. Rafael is easy to work n explained everything. I was use them again.
Extremely happy with HeCo. Friendly and professional team, including receptionists, technicians, and owner. My AC stopped working and they gave me their honest professional opinions, instead of trying to make me buy a new unit right away. I had 3 different technicians and they were all very professional and focused on the job. Follow up calls to check how everything is working was definitely a plus. Not all companies do that. I definitely recommend them!
We had a drain under our house rotted through. The kitchen sink and the washer were draining under the house. I called HECO and they responded that day. They scheduled service for the next morning and had us back in business! The technicians were professional and efficient.
We called multiple companies throughout the Texas panhandle and they would either never call back with a quote or would quote an outrageous amount for a system we didnt want. Heco came out to give us a quote and a week later we had the system we wanted that worked like it should for a reasonable price. They are friendly and reliable. I would recommend them over and over again.
Very professional, got the job done exactly as we needed. Very confident and professional in their work!
As a real estate agent, I am always pleased with HECO customer service. I use them to service and inspect HVAC systems.
Nice people excellent job 👍🏻
They go the extra mile! Very pleasant and professional workers! Great experience with their company from the boss to their techs!
My first experience with HECO was in 2016 when they were the only provider in town that was willing to come work on an after hours emergency call during a snow storm. Since then, I have worked extensively with HECO for our Heating & Air needs across our properties. Their suggestions and advice have improved efficiency and lowered our call volume significantly. I highly recommend this company to those I know.
Saturday evening and our septic tank backed up, they came right out- which was a 30 min drive, and got everything fixed in about 10 mins. They were very polite, fast, and fair priced. We were thankful for their on call 24 hours service!
HECO is an amazing company! If you need a professional and qualified team to complete the work, call them. They are efficient and knowledgeable. You will not regret it!
We are pleased...these folks came quickly to see what we needed to get us cool again. They were back the next day to begin installation of new heating and cooling unit to replace our OLD units. The young men were professional, they got the job done, removed trash, cleaned up. Yes, we will call them again.
Awesome experience with HECO! They were very helpful Rafael got us set up and installed within 3 days. Totally recommend.
The customer service experience Ive encountered with the HECO Heating and Cooling team, from beginning to end, has been beyond my expectations. The staff is friendly, courteous and professional from the first contact call-in at the office until the service call was completed. Additionally, I found their staff to be willing to go above and beyond by explaining the issue at hand and discussing my options regarding my A/C unit not cooling. It is nice to be able to find a genuine good reliable company--that cares about its customers and not just try to make the sale. Thanks HECO for being available to me.
The crew at HECO came and installed a new AC unit in our ministry building. They are consummate professionals who do amazing and fast work. It took only two days to remove the old unit and install the new one. The are great! I highly recommend them for any HVAC job!
I could not have all for better service. They did veggy good work, was there when they said they would be. I would definitely recommend them.
Be careful before letting this people inside your home as they will fake an injury to get more money out of you. Hours are wrong in the invoice and parts are charged like 10x the regular cost.
Awesome job done for my businessQuick and prompt professional service very impressed, recommend this company 👍👍
Wonderful people to work with. Great Service at an amazing price. I will definitely use them again.
Great People came to the house sit down told me what all was going on and what I needed to do. Got everything replaced in excellent time didn’t have to Bare the heat but only one day!!
Great service! Had concernes with past experiences with other companies in town, but the fast and convenience HECO got the job done quick! Highly recommend
Technicians do nothing, fix nothing and charge 100+ per hour. Two guys play dumb for 3 hours trying to fix AC.I have reported them to the BBB and my state attorney general for their business practices. According to the state attorney people I spoke to there are many complaints for this company and there is an open investigation of their practices so no more license for them in doing this type of business and scamming people.
Fast service and reasonable prices. Would defenetly recommend to anyone!!
Rafa, the owner, is a real good guy and all his employees know what theyre doing, theyve done an excellent job on my house and I recommend them 100%
I highly recommend HECO Heating and Cooling LLC. Everyone is extremely nice and helpful. They are prompt and assessed our problem quickly.
Very professional. Provided a great experience for my family
Owner will try to scam you and even call the police to get paid.Just awful can’t have a talk with the owner.Take these people to court if they try to scam you with their bills.
We have used HECO at our business, home, rental, and church...always reasonable prices, and they stick to their bids!
Fast response. Fast Diagnostics. Best Prize. Thanks HECO.
I highly recommend heco heating and cooling for its good quality and reasonable prices
Fast service, neat work, reasonable prices, thank you HECO!
Very friendly, professional prompt and would defiantly recommend to anyone
Great work and cheap would go with them any time
Erica does a great job great custumer service👍
Great Company & easy to work with!!👍🏼
Good palace 100% recommended..
Great experience fast service 👍
Very Prompt & Excellent Service!
Excellent service, totally recommended! !
Good
Excellent prices on all cooling and heating systems.And excellent service.Good job I DO.
Very good service.