I had a great experience with David at KC Complete Auto Service. I thought my car required major work but it turned out to be a simpler issue. They were great at communicating, gave clear price estimates and David went out of his way to make sure my car battery was replaced under warranty. They are pretty close off the freeway. I would definitely come back for more car needs in the future based off this experience.
I needed a State safety inspection, they treated me with care and professionalism. The facility was inviting and most all clean. The customer lounge was comfortable and I was offered refreshments..Definitely will use them again and would recommend them to a friend.
I used KC Complete Auto/Liberty for the first time when I needed my car inspected. They were prompt for my appointment, the service center was clean and comfortable during my wait, and the service team was so professional and friendly. I must admit I didn’t know what to expect since I hadn’t visited there before but they knocked it out of the park! Thanks and kudos to KC Complete Auto in Liberty!
The personnel (especially Harry) were extremely skilled and helpful. I needed help with a tire issue— and they were able to help me on the spot! Thank you, KC Complete in Liberty, MO for excellent service!
I brought my truck in because it was leaking fluid from the rear axle. While they were working on it, they were able to replace my rear brakes that were close to done at no additional labor - since they were working on that part of the truck anyway. That saved me some money and time I would spend anyway down the road!
I had the brakes checked thinking they definitely needed replacing. I was told there was still half the life of the pads remaining, just a slight wobble from the front rotors. No real hurry to do it. Honesty and integrity are paramount to me in choosing a new repair shop. I won’t go anywhere else from now on!
The first time I went to KC Complete, service was great and the issues with the car were taken care of.This time was a different story.I was called when my vehicle was ready (no mention of additional charges at this time). We went to pick it up, and there invoice has written notes on it staying a couple bolts were tightened N/C. In addition, the invoice total was crossed out and a new, higher, total was written in. When I asked why, I was told adjustments were made when performing the alignment. Now, Im not an expert, but...my understanding of an alignment is that adjustments will be made. I asked several times for what specifically I was being charged extra for, and was never told more than adjustments. (Again, the purpose of an alignment?) Eventually, the manager was consulted, and says if I was not notified of the automatic cost to only charge me the cost of the alignment. Better. But Im still curious what adjustments they were trying to charge me extra for. Intimately, the car still pulls to the right and the steering wheel still tiles to the right just as bad as before dropping it off. So, were any adjustments actually made?
The service and professional attitude of everyone here is outstanding. A special shout out to Harry, who is always gracious, knowledgeable and accommodating. I highly recommend KC Complete in Liberty.
I went in for an inspection on Saturday 08/14/21, but they were full for weeks. But multiple people talked and looked at the computer to see if they could squeeze me in on the following Monday, which they were able to. Both on Saturday and Monday, I was greeted and treated with kindness and respect, a truly fantastic team and business to go to.
Had such a great experience at KC Complete Auto Service today. They were able to get me in same day & fix my tire so quickly! The entire staff was friendly and I would definitely go back in the future. 100% recommend!!
KC Complete Auto Service fixed my flat tire with very friendly professional service. I made an appointment and the repair was made promptly. Clean facility and comfy chairs in the waiting area. Great service.
Quality work and great employees! I will continue my service here! Very pleased with their service! Great honest service is hard to find now days!
I needed a state inspection. This place got me in quickly, and were very professional. My wait time for the inspection was about 15 mins as well. I would definitely come here again.
Came in for a quick ID/OD inspection without an appointment. Very quick and great customer service!
Tire replaced. Balanced. Easy to communicate with, fit in my car with no notice
They were helpful kind and assisted me when I was stranded. Replaced my alternator quickly and had me on my way. Very professional
Had an issue with my first tire alignment. They took care of it and refunded me for the first alignment. David was very professional and nice to work with.
I have been taking my 6 cars/trucks to them for 7+ years. Recently took my sons truck to another car dealer in Maryville to obtain a state inspection. Quote was over $1,100 to repair. Said no to the repair and brought to KC Complete. There was nothing wrong. No repairs needed. Cost was$12.I completely TRUST this group, period!!
I went in for new tires, and waited while they were being put on. Sales person G came over to the waiting area and asked if I wanted the lettering facing out or in, but no mention that my frame was rusted through and the truck was unsafe to drive. Luckily about 2 weeks later, and before anything bad had happened, my co-worker noticed and told me right away. I stopped driving it immediately! I was upset that I had been driving it for the 2 weeks without knowing. After discovery I went in to discuss with the manager and showed him the photo. After inquiry, the salesperson admitted he knew the damage was there. When I asked him why he didnt tell me about it the day they put the tires on, he shrugged and said We couldnt fix it. The manager told me he would talk to the owner about how to make it right. Weeks, then months passed and nothing was ever done. Dont trust these people, not only did they endanger my life, but anyone driving on I 35 near me.
Went for my emissions test, was in and out in 15 mins. Comfortable seating in the waiting area.
They always do a great job !!
Got my truck fixed got alignment Im more can I ask for it works out good guys good
KC Complete is always there for us when we need their help! Needed a battery replaced quickly and Mike and Harry did everything they could to get us in right away and out is 20 minutes. We have been customers at KCComplete for over 15 years. They have always provided professional and great work on our cars. Thank you Mike and Harry!
Went for an inspection and got a $2000 estimate. Took it to my actual mechanic and they said there were no issues..... Just to be sure I took it to a 3rd and again there were no issues. Makes me question wether they do inspections or just try to sell you stuff since they only make $10.50 for inspecting your car and that doesnt even cover what they pay someone to inspect it.
Great assistance getting new tires. Very helpful and the right asvice.
Courteous and attentive staff. Good value for the dollar.
On time and very professional and polite
Professional, knowledgeable, economic, fair and honest, great place with great people! I highly suggest you visit them for any vehicle needs!
Got an alignment and was in and out fast and done right
Got an oil change. They are very organized and I got in right at my appointment time. The place is very clean which is another reason why I go there.
Josh and his techs are very professional and did a fantastic job of installing my new dual exhaust system on my 2006 Ford F150. They called to verify how I wanted it to look and inform me when an inexpensive additional part was needed. My 14 year old truck now sounds like 70s muscle car and I love it! Thanks Josh and KC Complete!
Very trustworthy. Not that expensive, considering. They communicate with you a lot more than other places Ive been.
Got me in at the last minute for a safty inspection. The employees were nice and helpful. I will definitely us this shop when I need to.
Very well kept clean place and the guys at work there are very very nice
Moving to the KC area, I hated that I had to find a new car place to go. Always have felt taken advantage of. KC Complete Auto has completely put my mind at ease. The manager, Josh, is top notch and always finds the fairest price/deal. He is upfront and honest about any work that needs/doesn’t need to be done. The work done has been top quality as well. I highly recommend this auto shop.
We had an emergency issue with our truck while visiting Liberty from St. Louis, MO. We’re customers of Telle Tire in St. Louis so we called our current shop. Chris in St. Louis called and got us in touch with Josh at Liberty KC Complete Auto. Josh got us in, diagnosed, and fixed in less than an hour and a half. We were able to continue our visit to the Kc area with very little inconvenience and the pricing was very reasonable. We highly recommend this shop!
Quick, honest, and only slightly overpriced. If you need something fixed, or maintenance quick, and dont have time to wait a couple days? Perfect shop. Very honest guys.
Broke down on the side of the road towards the end of the business day. These guys diagnosed and had parts ordered to arrive early the next morning. They had me up and back on the road before noon the next day. The guys there have great customer service, are hard working, very reasonably priced, and are all around awesome. Kudos to this shop!!!
I’ve gone here to get my inspections done on my cars and they are always speedy! I love coming here. Very nice customer service
This group is always professional. Their communication regarding your vehicle is second to none. My experience in addition to several of my other friends that have utilized this group have always been impressed and have nothing but good things to say
Josh was great, I needed a new battery ASAP!! He got me in and did the job within thrity minutes! I will be coming here for my auto repair needs !!!
I had a car that wouldnt start. It turned out to just be loose cables, but they still ran a test for me. I spoke with Josh, he was professional and very kind, he deciedes to not even charge me! One of the best mechanics Ive worked with.
Was on my way to drive home to Minnesota about 7 hours away when my car started making strange noises. Brought my car in with no prior appointment on a Monday morning and they got it checked out right away. They determined what the issue was and were able to take care of it immediately. I was in and out in less than an hour. Would easily recommend this place to anyone in the area! Thanks again.
Both times I had vehicles serviced I had more problems after picking them up. First trip seemed great at first. Clean and updated front end, decent service in a timely manner. Had a battery light on and they replaced the alternator, everything was good. 6 months later we discover the cheap alternator they installed has an issue. It melted the connection to the battery cable, discolored a headlight and appears to have cracked the paint on the hood because it got so hot.Second trip, 4-5 hours worth of work on my vehicle according to them. Took a week to get my vehicle back. They broke two pieces of trim and snapped my AC knob clean off. They did replace the knob but only an apology from the manager, Josh, even after it was apparent they tried to cover it up.I was excited to find a clean and reasonably priced place to take our older cars to but in the end they seem like they are less concerned about fixing issues right the first time and in a timely manner. Two things I cant do without in a good mechanic.
Great service and people. Good prices.
Professional, covid protocols observed, trustworthy. Very polite. Was recommended to me as one of the most honest auto businesses in Liberty, Mo.Did not disappoint. Will be returning to them for future automotive repairs.
I tried to change my rear breaks with a neighbor and we made a mistake. They corrected the error and very little cost! They even checked the front breaks to be sure they were good and said I still had some good life so no up selling just did what was needed. Very nice waiting area and very friendly. Taking my SUV here moving forward with all services!
Always very happy with these gentlemen. They are understanding and just handle the problem right away.
I’ll start by saying KC Complete Auto Service isn’t my normal auto mechanic but their convenient location was the deciding factor. They were able to adequately repair my tire, the billing rate was heavier than anticipated for a simple nail pull but I would return for the same service again. Thank you for the help today!
I was driving close to KC Complete, when my truck temperature gage pinned itself to the peg. Turning around quickly, I rolled into their shop and ask them to look at it. They did so, brought my coolant back up to snuff and sent me on my way without allowing me to pay anything. Their comment was, “Bring it back to us when you have something that really needs to be done.“ That’s why they are my new shop. I just paid them $700 and they did a great job!
Friendly, kind, and straight forward. I over heard employee discussion with customer in the lobby. They worked with them providing possible solutions meeting the customers budget and maintenance needs. Highly professional crew as well. Fortunately no issues with my vehicle.
Josh and his crew always do a great job!! Great work and great value!!
Very Professional and Quick to Complete my Daughters Car!
Was able to get my car in quick and find the problem. Got the work done in a timely manner. Made sure to reach out to me of something came up during the repair to relay the information. Will be taking my cars back for future repairs
The team here is always friendly and informative. Their recent social distancing and mask-wearing practices give me confidence to return.
We are so pleased with this company and location. My husband and I have been loyal Firestone people for 5 years. Our last few times there, it was awful. KC auto has been amazing! Weve been here twice and will never go anywhere else again! The customer service is more than 5 star. The waiting room is so comfortable. Im just so happy to find them and would recommend them a million times over! We will never go anywhere else!
Used them with our old Honda Odyssey, and again with our Ford Flex. Theyre professional, courteous, reasonably priced, and not pushy. Will continue to use them.
I’ve gone to KC Complete Auto Service twice now, and it has been a great experience both times. Their staff is exceedingly courteous and professional, and the work they do is great. In my experiences, their service cost has been equal to or lower than competitors who are pushy and focus less on customer service. These guys know what they’re doing and take care of their customers.
They do it all
They will find something wrong during a vehicle inspection. Last year it was a wheel bearing. For reasons of my own I did not plate or drive the truck regularly for a year. I also did not replace the wheel bearing. This year it’s “a little play in the lower ball joint”. $360 please.
I had a great experience taking my car here. I just moved to Liberty from out of state and finding a new mechanic is never fun! The staff was very friendly, made me feel comfortable, and they were fast which was important! I would highly recommend!
Buy and service tires there. Always get good and prompt service there. Happy Customer.
Bought 4 new tires from this place almost a year ago. So far, two of them have gone for bust but KC Complete has stood by their warranty thus far on both.
Highly recommended! Was working out of town and was having trouble with my van. Josh got me in on short notice and his tech repaired my van in the same day. Even provided me with a nice loaner car, free of charge! I will be back on the road for tomorrows job, thanks to these friendly and knowledgeable folks.
Very impressed with our service at KC complete auto. We were expecting to replace an alternator. Showed us the problem and didnt over charge us. will definitely go back.
First off when it came to price they had the best I called For an oil change and transmission fluid change. Second they told me two hours for it all but took one maybe less than an hour. It was perfect. Everyone was so nice! I’ll be coming back for everything I need on my car.
Took my car in for an odometer verification for the dmv. They were quick and answered other questions I had. Will definitely be trying them out for servicing and will update.
Had a flat tire during my lunch break. they ordered my tires and got it fixed before i had to be back to work. will definitely return!
Most recently, took my car in for a transmission flush. Love they work weekends & will make appointments and keep them! The final price was right in the middle of the quoted range for the work when I set my appointment. My husband and I are very happy with the cars performance since the work was completed.So helpful and quick replacing my cars breaks. Always explains the work needed and why. Friendly staff.
I had a great experience when I came here to get my vehicle inspected. They were very courteous even though they were having some computer issues. They were able to tell me why my car didnt pass inspection, and even offered me a ride to where I needed to go while my car was being looked at. The customer waiting area is top notch, very comfortable, with clean facilities and restroom, and free beverages. There is even a kid focused area with toys and a soft cushioned floor. The whole business just feels like a very customer service centered environment, and I would definitely use their services again. A+!
I would recommend this place! Very friendly staff and quick service! Called and made same day appointment to get my car inspected and it was done with in 30 minutes!
I took my truck in for diagnostics and estimates for work. They did a great job understanding that we could do some of the work ourselves and didn’t pressure me into having them complete the work. Also, they recommended what we should do and told us what has to be done to correct the engine misfires. Bill and Marco were great to work with. I will be using KC Complete from now on. Thank you Gentlemen for your help!!!John
They are amazing here. Honest and reliable car service. From an oil change to more major automotive issues I always bring my truck to them. Highly recommended.
Had some brake issues and talked to one of the guys on the phone for about 5 minutes. Provided him details about my vehicle and set up an appointment to drop off. I had a text message by 8:50 the next morning indicating my truck was done. Was able to pay over the phone and pick up after hours. Thank you gentlemen!
I chose KC Complete Auto Service in Liberty to fix a broken side rear-view mirror in order to pass state inspection. The staff was very friendly and did the research to make sure I got the best price possible. The facility was very clean and welcoming. They fixed my mirror and did the state inspection in a timely manor. Overall, I’m very happy with the work they did. I will continue to bring my car here whenever it needs work. Thank you to Bill and the rest of the crew!
We’ve been in here a few times for different things. They are always very friendly, knowledgeable and affordable. They seem to be genuine and honest as well!
I truly have enjoyed working here. Coming strait from the military, this place has made me feel welcome and the transition into civilian life easier. I am real thankful for the opportunity to further my knowledge in the mechanical repair field. I am sad to leave. I will always bring my vehicles here to be serviced and or repaired.I would (and have) recommend Kc Complete auto to anyone.
Josh and Mike were awesome to deal with and extremely efficient. I own my own business and time is money. They were friendly, great price and made it easy for me to get in and out quickly.
Great place! Very comfortable and clean. The staff was very friendly and knowledgeable. I would definitely recommend. Thanks!
They took care of my issue in less then a day with no appointment. And was very well priced. Just moved to the northland, and they will be the shop I use for all of my future car maintenance.Thank youJustin
The guys here are great! Always very helpful, knowledgeable, friendly, and professional. I just come for a quick safety inspection, but could talk cars with them for hours! lol
KC Complete Auto Service has great customer service! I made an appointment for an oil change because I got a flyer in the mail with a discount for their services. It was the cheapest oil change I have gotten at a shop, the waiting area was nicer, and the service was faster than expected. The guys working in the office were super nice and amicable. I cant speak for the rest of their services, but I would definitely recommend going here.
Went in and had an appointment for an inspection on my vehicle . Took about 30 minutes and I was on my way home! Very quick, very easy, and excellent service!
Took my car in for inspection. It didn’t pass because of cracked windshield. Even though they don’t do windshield replacement there they set me up to have it replaced by someone who comes there to do it. I was given a rental car to use while it was being fixed. They were all very nice and accommodating. I will return for any future automobile needs.
Appreciate KC Auto Complete and the service they provide to our older model cars. In for oil change today. They were timely and quick.
Always a pleasant experience. I have used two locations (Liberty-291 and KC-north oak) for both personal and work vehicles. No issues and will continue to use them for all my car needs.
I was able to get my car in for an oil change the same day I called. I have been dealing with KC Complete for many years. The guys are great and helpful.
No where else I would trust to keep my family safe on the road and give fair pricing. The waiting area is clean and comfortable and they have loaner cars if you cant wait. Good guys that care about quality service!
Great service at good price. Got two sets of four tires with alignment. Has a veteran/military discount.
I was able to get appointment for the time I wanted. Went in for an oil change and Missouri auto inspection. I was in and out in less than 30 minutes! Great service. Friendly staff. Very reasonable prices. Would definitely recommend them. Thank you!
Josh at KC Complete in Liberty was very pleasant and courteous to work with. He wasn’t sure if they would be able to get my truck in the same day or not, so I was offered a loaner car at no extra charge. This location has always been neat and clean when I’ve been there. I’ll defini take my car or truck again.
Josh got me in and out fast the morning of my visit, and even provided me with a loaner vehicle so that i could still get to work. They called me later that afternoon with a prioritized list of repairs, showing me what needed to be done now, as well as things i could work on later. Price quotes for everything were also included. I really apreciated the hospitality and friendly demeanor of KC Auto.
Great service, great prices and great services available. Highly recommend.
This shop is AWESOME!!! They knew I had a 4 hour window to complete my work for the day and they jumped right on the task at hand. GOT IT DONE. They made my day so much better, and they did it with a smile and a Thanks for coming. If you need reliable and honest service, Please stop by and meet them all. Great bunch of people and they treat you right.
Fast friendly service. I have had no issues with their work compared to others places I have tried. I rate their dependability- 100%
This is my go to place to get work done. Staff is always friendly and welcoming. Service is great and it’s done in a timely manner. I would and I do recommend this place to anyoneNeeding work done.
Awesome experience here. Needed an inspection and oil change done since we’re new to town, plus a blinker issue looked at that comes and goes. I didn’t have a ride to leave the office, but the employees worked quickly to help me and my little one be on our way as quickly as possible. Free bulb for my finicky blinker and no charge for the diagnostic on it since we passed the inspection were icing on the cake. Thank you for great service to a tired mom and family in need!
I have had repairs/maintenance performed at this shop several times this year. They provided prompt, courteous service every time. KC Complete maintains good service records which made it easy to follow up on any previously noted problems and receive appropriate service/maintenance. They tracked down my cars problems thoroughly and made sure they were fully resolved to my satisfaction as the customer. They provide a loaner car when needed which is a great convenience. Good shop with good service!
They had to special order the brakes and calipers my car needed and had them there the next morning ready to go. Plus they beat the price of the German car specialist I usually go to. The brakes feel amazing and produce very minimal brake dust compared to the ones I had before. Josh Gore runs a tight ship in Liberty.
My check engine light came on so I took my car in with no appointment. I intended to leave my car for the day and rent one down the street to get to work. Unfortunately no rental cars were available. So I was going to risk driving my car with the warning light on and return the next day with a ride to work arranged. Instead they rearranged their schedule to run the diagnostic and at least let me know how critical the issue was. They were able to identify the issue and fix it quickly so I didnt have to make a return trip. And the cost was very reasonable. I will definitely return here for my next service.