The staff here is phenomenal, extremely friendly and helpful. I wont go anywhere else now for anything furniture related. They treat you like family as soon as you walk in the door, no matter who you are!

Great customer service and good vide thank you for helping me get a bed much needed.

Recommend!! Hands down probably one of my favorite stores to go in now they are just so welcoming positive energy all around!!!! They are extremely helpful and answered all my questions!! They have beautiful furniture in every style at a great price i purchase a bed and dresser set and it’s just beautiful. Definitely give them a visit .

Julie, owner at Factory Mattress is fantastic! She is friendly and has ALWAYS helped me for many years now. Go see them, they will take care of you and will go out of their way for customer service! Tell them I sent ya!

Great Place to shop! Great people to buy from!

Very friendly and helpful. Highly recommended.

Great store and great service! Weve been customers for 13 years.

Wonderful people willing to help you with anything to furnish your house or apartment

I went there to get pillow and They are very nice

What great folks are here. Super furniture and good prices.

Christian, honest, stands behind their product. Wont purchase bedding anywhere else.

Covid compliant. Courteous and helpful staff.

Very nice people to work with. Good prices for nice furniture

I really liked the bed we bought many years ago

Great Experience! Julie and all the other staff were extremely friendly and easy to deal with. Never once did I feel pressured to buy anything and they treated me and my husband like family. All the furniture and mattresses were very nice quality and very reasonably priced. We will definitely be repeat customers! Highly recommended to anyone in this area!

I have no idea how this business is still in operation due to their horrible customer service. All I get is attitude from anyone there. They are sales people and butter people up and then once they get the sale, you are nothing to them. You request help or service and its a complete joke. I would suggest going to any other store but this one. Id rather buy from China than deal with rude people. Customer service is what drives a good company in todays market. Seems like a thing of the past with Factory Mattress in Lincolnton!And to your response, I am not wasting my time to come by the store. I took my business else where!

I was looking for a mattress for my son and had looked at some other places but I wanted to see what they had here. I was very impressed! They had a large selection and Julie was extremely nice! I will definitely be shopping here again!

We purchased a queen mattress Saturday from Factory Mattress Sales. The staff were great at helping us find the right mattress. They listened to our needs and even took the time to wait on us after hours. We are very pleased with the mattress. Every night is a great nights sleep.

Factory Mattress Sales is locally owned. The people are super nice and very knowledgeable about their products. They also have great prices.

Super sweet people easy to deal with. I just recently bought both my daughters bedroom furniture from them and the experience waa great. Everyone there treats you like family they make you feel at home . Great quality furniture and they help keep you in you budget. Personally I think its the only place to go and get any furniture you need. I will recommend them to everyone. Great experience!!!!!

The customer service here is phenomenal. They dont try and push you above your budget. If you have any questions or concerns, they are quick to respond. I have purchased here a mattress and set of box springs in the past. And recently purchased a mattress for our daughter and a bunkie board for her platform bed. I dont believe I would get the same customer service any where else.

Great place, very friendly staff. Best place to buy a mattress by far. Their prices And inventory are the best around. Highly recommend.

Great eye for design/colors. Helped me pick out furniture to match my new carpet/bedspread. Awesome Caring People.

The staff was great no pressure sales tactics just friendly help with any and all questions I had I would definitely recommend any one needing a mattress to go here I only found one problem with our bed I dont want to get out of it Its so good I could stay in it. Thanks to the owner for her help

The best customer service, prices,selections in Lincolnton...

Great locally owned small business. Stopped in to check on the possibility of an RV mattress. The grandson of the owner Joseph did some extra looking around to see which manufacturers could make a mattress for me. Take the time to check this place out before going to the big box stores.

We got a great deal here

Most pleasant people to talk to. Julie was an angel and was like our friend the minute we walked in the door and she went to every effort she could to meet our needs. Feel so blessed to have been referred to them by our daughter. Look forward to working with them more and more!!

Great place to shop for furniture and accessories people are very friendly and caring

Julie is amazing, the store is dangerous, my wife wanted to buy everything!😎

Me and my fiancé bought a mattress here yesterday and it was amazing. Not only a place of great people, but also great prices! Definitely recommend to anyone wanting to shop local.

Best prices and service in town. We have bought our furniture here for 30 years.

The owners are so nice and such good people. They sale quality furniture. We have purchased our last mattress and couches from them. Great quality furniture and even better service.

Great Customer Service!! I would recommend Factory Mattress to anyone wanting to purchase furniture. They have bedroom suites, living room furniture, recliners and much more. This is a family owned business and they care about their customers needs.

Great Customer Service .. Very Kind and Helpful... Great Place

These folks always treat you like a friend. Great furniture at reasonable prices and wonderful customer service.

Great staff

Wonderful, fabulous, awesome

Wonderful furniture. Great people!

Personal, caring service is THE signature of this family business. Highly recommended for various furniture, beds, and of course mattresses.

Great plc to get furniture. .. they treat u with upmost respect and they try in every way possible to help u get the best financing. .. I would recommend anyone to go there..and they treat u like family...

My family has bought several mattresses here over the years. Friendly staff and great customer service.

Very nice and knowledgeable about the product. Very affordable furniture. I highly recommend them.

Very good prices very nice service

Friendly down to earth folks. No pushy sales and very affordable. If you need a mattress I would definitely recommend Factory Mattress in Lincolnton Nc. After looking for over a month finally found the best price and the quality mattress we were looking for. Thanks Factory Mattress

Awesome people and awesome prices ! You’re part of the family from the minute you walk into the showroom!

Good products, good prices, and good customer service

The only place to buy mattresses and beds in Lincolnton for good quality. Ive been dealing with the Rainwater family since I was a child and their father had a store in Cherryville, NC. Julia and Bobby are wonderful.

Outstanding personality of everyone who works there, Supper friendly and just down home atmosphere!

Julie and her family are wonderful. Happy to do business with her.

Very nice people, and deals! Highly recommend!!

Very friendly and helpful service.

Friendly people and owners are great,ask for Julie tell her Scott and John sent you,for GREAT low prices on a lot of nice name brand furniture mad right here in america.in lincolnton nc.

Lady was extremely noce and helpful I picked the one i wanted she told me they had turned out they didnt so she gave me a betger mattress they did have that was more expensive for the same price of the original one I picked out

Great selection and excellent customer service!

I love this store. They are so wonderful people.

Love Juli and Rachel! Been a customer since about 1985.

Family owned company...friendly to anyone!!

All kinds of beautiful furniture, not just mattresses!

The people are very nice and love the furniture

Awesome place with beautiful bedroom sets.

The most friendliest place!

Great customer service

Stop in and beg for anyone to help you

Julie is amazing!!!

We won a raffle

Way unreasonable prices

Awesome!!!!