Sam and his wife are awesome. This is one of the best locally focused small shops that I frequent daily. Thanks Sam for running a great store.
I would ask for a receipt with this place. Prices might say one thing but they will ring it up as something completely different. And when confronted about it they will say the price tag is wrong not them. It is the same thing with any kind of deals. They will ring you up with something that does not have extra points and tell you they do not have the deal items on checkout machine.The old management/worker was better.
Bad customer service, one of night employees didnt speak English and didnt give me a receipt for a product I bought. I didnt have use for it so went to return it and manager immediately said we dont carry that product which they clearly do when I walked them over to show them. Its not an expensive item $15 but he said he cant lose on $15 because it To much. I guess they prefer to lose a customer.
2nd time out of 50 Ive come here and the place is locked up... Like 0 cars in the lot, closed. Supposed to be 24 hours. I live less than a block away and Im hoping things will get better cause Im here all the time. Inventory is good and (when theyre here) service is pretty decent, only reason is 2 stars. Ps... 3 people have come and gone since Ive been waiting.
Have always found what I needed (Sunday newspaper, favorite chips), as well as unique gift and food items- an awesome store! Access and ample parking a plus as well
Great selection of food items. Cashier was extremely friendly. She reminded me about putting in my rewards number in which I saved money. Very clean store
New owners are terrible!! Twice I bought items and they were rang up more teen thw price marked!! Owner makes customers wait so he can text and eat his lunch. Terrible!
Literally the best service Ive ever had! I have worked in customer service for over 12 years and I have never been pleased as much as I was today. I was even reminded to use my membership to take advantage of the points I earned tonight! I will consistently visit this location on my way home from work! Thank you guys!! I forgot to get the names of the men who assisted me, but I visited at about 10:30p.m tonight!
Double check the price of your items before you pay!!!!
Honestly I usually shop at 7 eleven because of the convenience. This time I had the worse and disgusting chance of dealing with a guy named Greg or thats what he said. (Friday Morning, for the owner) Gross 🤮 please you need to fire this guy. let him work at a fast food store or something. If I see this guy again I will just walk out. GREG is his name horrible and disgusting customer service. This store is going to hear from my legal dept.
Coffee burn nasty not fresh no sandwiches nothing on the grill I guess there not busy
Thank to the guy black eye and he was so nice to me from being mistreated by speedway in cold no shoes thank you I was extremely sad and it made a difference I was stranded embarrassed by the insensitive people where Im staying
NEW STAFF! SAFE TO GO BACK! The negative reviews were all based on the previous staff. New staff is fast, friendly, and hard working.
The owner of this location is always grumpy at the very minimum and a complete jerk most other times. He has been this way since the 1990s when I was a kid. Just recently had an altercation with him. He had a sign under the Coke products saying Coke products 2 for $3.00. Bring them up to counter and they rung up full price. He tried telling me That doesnt include Coke I said well the sign is confusing then, cause it says Coke products. He snapped No its not, cant you read? Would avoid this place at all costs just based on his bad customer service. He often just throws your change at you. If you encounter him and think he is just having a bad day, your mistaken, I think he is having a bad life!
Other employees are great owner is disgusting. When he scans just pushes products will not get up. Seems like he is angry when asked to bag anything. For me it is convenient but I cringe when I see him. Wish he would sell it to a better owner. Really shouldnt be in a business where he has to deal with the public.
Decent spot i got lucky and won 50 bucks off a scratch off from here.
Love this place now!New ownership and really awesome employees!!!
Heres the thing, the elderly man behind the counter who seems to be handicapped is not capable of performing cashier tasks. He struggles a lot and Im not trying to sound rude but I was literally waiting 10 mins to get rung out because he was taking too long. Plus, last time i was there he was on the phone talking and threw my snacks right at me. I asked him for a bag and he gave me the dirtiest look. I try to avoid this location because I sometimes feel guilty for having him reach for things and watching him struggle. Customers should not have to deal with this burden.
So i was just told you didnt have change for a hundred when i had 36 dollars of grocery, so i went to the gas station to break. i come back to find out he left my bacon out, and had a stack of 20s in the register when i paid. first off i dont expect the best service or anything, (ive been there before and know how grumpy the two guys that work there are) it is just 7/11... but still. i wont be back. supposed to be convenient i thought, not attitude and total disregard for your customers
I concur with others regarding the owner. First time visit and i can see what a lousy service. Coffee station all dirty, all jugs almost empty. Siding the roll box over the counter not caring about it falling on the floor. How is 7-11 even allowing succh franhisees to even operate?
One of the Cashier was rude when i was trying to buy some cold medicine and said get away from me thats not profesional
When you need to quickly stop and grab something you can pop into the 7-Eleven, 1100 Ogden Ave, Lisle, IL 60532. Fast and friendly staff to help you with your needs.
Go there late night to reload a reloadable gift card, the cashier tells me I dont know how to do it. If I dont know how to do it I cant help you, and sends me on my way without even making an attempt to reload it. Very poor customer service and very rude.
Man behind counter was not having a good day and made sure everyone knew it. He threw my change at my hand and it fell everywhere on the counter not to happy with his service.