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Perfect Dreamer Sleep Shop & Furniture
351 Thornton Rd #115, Lithia Springs, GA 30122, United States
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Perfect Dreamer Sleep Shop & Furniture
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Ni
Review №1

I highly recommend Perfect Dreamer Sleep Shop & Furniture to everyone. Superb customer service. The owner Wisdom went over and beyond to make sure I found what I was looking for. I didnt see the bed I was looking for in store. However she search online with different manufactures and emailed me pics of the bed. I absolutely love it. She held the bed for me and match the price of the bed cheaper than what was advertised. She also got the bed delivered and assembled at no extra cost. Wisdom customer service was Magnificent, Terrific, Satisfactory. I went to numerous furniture stores shopping for a bed and no one from the other stores took the time to call me back and follow up with me like Wisdom. I greatly appreciate Excellent customer service and I definitely recommend Perfect Dreamer Sleep Shop & Furniture. They have top quality furniture for a Great Price!

be
Review №2

If you want a mattress or box spring this is definitely the store for you. The management and sales people are extremely kind and helpful. I needed a boxspring in a hurry, like today, and they made sure that I had what I needed at a very fair price. It goes without saying customer service goes a very long way. I definitely will be shopping here again.

Br
Review №3

I had a great shopping experience at Perfect Dreamer Sleep Shop & Furniture in Lithia Springs. I absolutely love my glam mirrored TV stand & its quality is excellent! The store manager is very knowledgeable and actually cares about her customers. I will definitely support this Black owned business again.

Vi
Review №4

Great place, excellent communication and customer service. Make sure you ask for Samuel (the owner) He takes good care of his customers. Highly recommended!

Pa
Review №5

First time shipping with Perfect Dreamer Sleep Shop and Furniture! Excellent service, I am extremely satisfied with the sales transaction and the customer service, which far exceeded my high expectations and request!!! Thank you, Wisdom for exceeding the typical customer service. It is very evident that this company cares and values their business. One more thing, my granddaughter LOVES her new bedroom set.

Le
Review №6

Today was the first time I actually purchased a mattress in some years. The owner of the store is absolutely amazing and personable. He helped with the financing and made the whole process seamless. I’m definitely recommending this store to my family and friends

To
Review №7

Wisdom, was the absolute best. We clicked right away, I received a flyer on my door about this company not knowing I was going to need a their assistance the same day. Wisdom reached out through text message helping me find exactly what I have been looking for. Thank you Wisdom for your expertise and customer service.

St
Review №8

My first experience shopping for a mattress set was overwhelming. Once I stumbled upon this gem I was amazed! The customer service was impeccable!!! Sam answered all questions I had and helped me find the perfect mattress set for me. He made the process easier then I originally anticipated. First day purchase next day delivery! I can’t wait to sleep on my new and improved bed! Thank you so much for your services!

Br
Review №9

Wisdom was so helpful and was very nice through our call. I had way too many questions and she answered all my questions and went above and beyond. She is what a customer service should be. I highly recommend this store

Br
Review №10

Purchasing from perfect dreamer furniture was absolutely one of the best experiences I have encountered I was approved what a nice line of credit with the help of Ms. Byrd Which she also gave me very professional and knowledgeable assistance with choosing the perfect furniture for my living space.I must say just customer service alone this is a great establishment to find your next Furnitures… However they have the most amazing pieces to choose from any and everything under one roof 10 ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ In my book thanks.

Li
Review №11

Wisdom was extremely helpful. I had issues with not getting enough money from a bank and wisdom worked with me to ensure I got exactly what I wanted, and she even sent me pieces she thought I was like. I would say her customer service went above and beyond and she has really helped me make my new home very comfortable and cozy. They have designer pieces for a great price. I would definitely recommend!

Sa
Review №12

Update: In 2017 I originally gave Perfect Dreamers a 3 star review. However, It has been a little over 3 years since I purchased my furniture, and I must say that in that of normal wear an tear. My furniture is still like-new. I am extremely pleased with the quality of furniture this company provides. I was wrong after all, Samuel really knows his furniture. So, from Wichita, Kansas, all the way to Georgia, Thank You Sam!

er
Review №13

Their customer service is top notch! The owner is personally invovled and he makes sure their customers are over the top satisfied.. Ive bought several rooms worth of furniture over the last 3 years.

Br
Review №14

Wisdom is such a lovely person. She worked with me, and put my nerves at ease when it came to purchasing bedroom set. Wisdom, gave me the best price possible, and helped me with financing. Delivery was on time, and professional. I look forward to doing more business with you, and your dad! When I received my furniture it was top notch quality furniture!

mi
Review №15

Hello in Lithia Springs,Ga just got a leather sectional recliner and they staff is very helpful and friendly MS.Wisdom is very good and helpful the delivery guys was nice too I had too tip them they came in set everything up it’s nice looking for my table for the living room now she checking stock now nice have too buy my wife a new bedroom set and my son one thanks Ms.Wisdom

da
Review №16

My husband and I purchased a new bed for our new home from Perfect Dreamer Shop and Furniture. Wisdom was very helpful, professional, and knowledgeable. Wisdom made sure our bed was delivered the next day and the delivery men were great with communication and made sure that our bed was set to our liking. We will definitely be shopping here again!

sw
Review №17

My family and I are in the process of moving from AL to GA. Happened to stumble across this store online. Called the store and spoke to Ms.Wisdom, who was more than helpful. I mean we did everything over the phone. She recommended a mattress and a bed over the phone and I trusted her because she seemed so down to earth and honest. We received our bed today and we were highly pleased with everything. 5 stars for excellent customer service !

As
Review №18

Samuel made my experience so pleasant and easy! He was so helpful and stayed in contact with me to get me what I wanted. Even though what I wanted wasn’t available, he had something even better for me! He even cut me a deal, I couldn’t refuse.

Tr
Review №19

This is our second time coming back they have great customer service. We will definitely recommend to every one we know. They have very fast service cant wait to go back for more thank you.

V
Review №20

Thank you Dominick for a smooth process of getting my bed room set. So professional and excellent customer service. Answered all my questions and was patient was always available to take my calls. I really like easy easy shopping process, and I didnt have to drive in Atlanta traffic (hell) to look and pick out what I wanted, and the acceptance of prepaid cards is always a plus because most of us have credit issues. Thank you to the delivery drivers they where very professional and did the set up correctly and in a timely manner. They also had good professionalism and customer service. I think I made a good choice choosing this business. Kudos guys and thank you so much😘. I will refer many people👌👍

Te
Review №21

My girlfriend and I ad a great experience and was able to furnish my townhouse with beautiful quality furniture all within 24hrs. The ladies work great at helping you make the right decisions to best fit your style and budget. I would definitely recommend this company to anybody looking to get quality furniture for a great price in a timely fashion.

Tr
Review №22

Great Customer Service From Ms. Wisdom, Mr Byrd III and the delivery guys! Ordered a beautiful bar unit from them! Delivered on time and assembled the next day! I would definitely recommend this furniture store to anyone needing good quality furniture or accessories!

Li
Review №23

Horrible customer service; still have not received Back Ordered merchandise even though I have contact several vendors that has the dresser in stock. Will NEVER do business with this company again. Very horrible experience and employees. FAMILY OWNED my A$$ sometimes you need to hire employees who you are not related to. HORRIBLE company will be sure to spread this across the web. DO NOT DO BUSINESS WITH THEM EVER.......and shout out to the finance company assisting me with filing a legal compliant against the company. Apparently this has happen before at both Marrietta location and Lithia Springs locations.

ca
Review №24

Wisdom is the best very knowledgeable and friendly. She works with you to get you in something reasonable. I love her ❤️❤️❤️❤️I would recommend to everyone

Gr
Review №25

I was rushed to make a purchase online within a couple of hours, and Wisdom sent me a horrible sofa and would not take it back although I called immediately to let them know I was not satisfied with the sofa. This very small sofa is for an office and is not comfortable at all. They just want your money. Take your business elsewhere!

je
Review №26

They were very helpful with helping me find the furniture i wanted. Wisdom was very knowledgeable and nice. Ill definitely be doing more shopping with them!!!

An
Review №27

I found this store being in a great location, with affordable prices & a clean area upon walking in the door. They provided major Name Brand selections that were truly amazing. Mr. Samuel Byrd III & Staff provided excellent customer service beyond my expectations. Dominique was a delight to work with & the store provided a great floor selection to choose from at the time. Mr. Byrd makes sure each delivery is prompt & sufficient. I am truly glad to become customer!

Ma
Review №28

Wisdom was excellent!!! Not only does this place have the best furniture but the finance options are amazing! I’m very grateful for Wisdoms hospitality and kindness! They will work hard to get you the pieces you truly need! My business thanks her! I’m excited to buy again 💎💎💎Shanaya SykesMarriageboxx CEO

Le
Review №29

Wisdom made my shopping online experience amazing. We were lil skeptical 🤨 about purchasing something that we didn’t actually see in person. But she walked me thru it. All of the items looked just as good as the pictures. Great experience and can’t wait to update our bedroom... ⭐️⭐️⭐️⭐️⭐️

De
Review №30

I am a repeat customer here. They always have what I need and want and take the time to sit down with me and help me. I love the personal attention I get here. They know and remember my style, makes it so much easier when browsing. Very professional and friendly, makes me feel like family as soon as I walk through the door. I guarantee you will find what you need here.

Sh
Review №31

Great experience! first time furniture buyer and was given a lot of easily digestible information! definitely purchased!

Be
Review №32

This place is awesome!! Delivery is quick and the guys assemble everything for you. They are very clean and detailed. The prices are great, I will furnish my whole house from this place!! Thank you perfect dreamer, I love my bed and vanity set its perfect! 🤗

Ms
Review №33

I had been searching for a very specific sectional sofa for a few months, was ready to give up and was about to purchase another one that my heart wasnt content with. One visit to Perfect Dreamer Sleep Shop & Furniture, and Mr. Sam Byrd took care of me. I am absolutely stoked! He not only found my beautiful sectional, I received it in a very timely manner (a few days), the delivery was on time, and the set up was fast, and thorough. I would recommend this place to anyone, and I look forward to future purchases for my home :-)

La
Review №34

Samuel and wisdom were amazing. They really blessed me. Great people people to deal with. I recommend them to anyone. I will definitely be back.

Di
Review №35

We were elated to find a location in Georgia after speaking with Jason in North Carolina. The technology has changed since we last purchased mattresses. I spoke with Larry.We worked with the owner Sam and his assistant Julie in Lithia Springs. They helped us to understand tencil ticking and gel mattresses. On site there is a good selection. Sam helped to make our purchase seamless. Also, they carry furniture for your home and patio. You wont be disappointed.

Am
Review №36

I just did a recent purchase and their finance process was the quickest and it didn’t give me a headache because I normally get irritated with long processes. Mr. Byrd kept in contact the whole time and helped me find exactly what I was looking for. He even sent me a few options that would help me stay in my budget as well as a few that would send me out of my budget. The service was outstanding and they are the best. I will be coming to them for ALL of my furniture needs. Also, supporting Black businesses that defy the stereotypes of what society say we are is my personal goal. Needless to say, they excelled in my book!

Ch
Review №37

I had the pleasure of working with Wisdom! The service was Amazing! I will definitely recommend this business to other people.

La
Review №38

Very disappointed in the store... be careful of the bait and switch. Went in several times searching for the the perfect table in the perfect color. Thinking I had found it. I placed an order expecting a certain color. When it was delivered it was the wrong color. The store refused to exchange the table or take it back. I was forced to keep it. Also no there are NO refunds. Be very careful!

Mo
Review №39

Dominic greeted me as soon as I walked though the door. Explained everything to me. All the options they had. Listened to my needs and was very helpful. Now I can sleep comfortably in my new home.

Sh
Review №40

Great Customer Service‼️Delivery The Next Day‼️Great Products For A Reasonable Price‼️

Ro
Review №41

I had a wonderful experience here! Very quick, friendly and professional help. All of the employees are very personable!

Na
Review №42

This place is awesome. I was able to get funded enough to get a living room and a bedroom. Great customer service and delivery was on time. Loving my new stuff. Thanks for making my place more like home

PA
Review №43

I just made my 2nd purchase with this company and it’s been a very pleasurable experience. The owner himself sold me my last item ( queen mattress ) . The customer service is excellent, greeted at the door, my needs were assessed and sold the perfect mattress for me . In and out in 30min with great convo in between. But MOST of the quality of the items they sell are excellent. Thanks guys

Cr
Review №44

Wisdom was amazing from our phone to my order completionThe selection was AMAZINGI PURCHASED A Bedroom Set for my new house and I AM SO EXCITED with my choiceThank You Wisdom & Perfect Dreamer Sleep Shop

Sh
Review №45

Met with Samuel today. We received world class customer care on top of a deal we couldnt get anywhere else. Such a blessing. I highly reccomend Perfect Dreamer for all your household needs. Thank you guys for taking such great care of us today.

Ar
Review №46

If I could give zero stars I would.This company sold me a sofa that was a different color then the picture.. navy blue but got aqua sofa instead. Spoke with owner he asked what else would I like I sent him pics of my price range and likes. The owner said none I chose was in stock so in return he sends me a pic of a 1900 dollar sofa which was double the cost of the one I chose and basically said he doesnt do returns so I either take the 1800 dollar one or the aqua so of course I took the 1900 dollar sofa being the other looked terrible. I went to work had someone at my house to receive it he sent me a pic while at work it looked nice I sent him the owner a message told him It looked beautiful then got home and sat on it....smh it was hard as a rock and was bluish instead of grey.. I spoke w the finance company telling them how I felt pressured and manipulated they came and got it and now Im paying a 750. Restocking fee.. stay away from this company

Ch
Review №47

It was a chance meeting in our favorite smoothie shop. Samuel was promoting his business. Finally made it in. Dominic was extremely attentive, he found exactly what I wanted. Easy, affordable and quick process. Customer for life.

Ka
Review №48

Awesome group of guys with quality furniture! They definitely helped me out within a couple hours. Very professional and very knowledgeable. I’m one satisfied customer! Thank you

Sh
Review №49

Looking for furniture this is your go to place. They’re reasonably friendly and they’re customer service is awesome. First time experience and I will be going back.

Do
Review №50

Great customer service. I came in looking for a King bedroom set and I found exactly what I wanted. No hassle and very helpful

Mr
Review №51

Great Deals! Friendly and knowledgeable staff! I highly recommend this place!

Ja
Review №52

I had a very impressive experience. I WAS able to get a great bed set for a great price. Has name brand items for less. Amazing company for quality and a large selection.

Sa
Review №53

Delivered the next day!

Sh
Review №54

Process was very easy and simple. Went in around noon today and here it is 12:30 and Im out the door posting this comment! You pic out What You want and they got you taken care of! Cant wait for the furniture to be delivered Friday!

ni
Review №55

Great personality, sparkle clean business, my mattress feels like im in cloud 9. Looking forward to purchase a recliner for my fiancee as a birthday present. Thumbs up

Ca
Review №56

I really enjoyed my shopping experience. Very pleasant and helpful people. I would highly recommend this company.

An
Review №57

The staff was very helpful! Helped me and my family pick out great and affordable furniture. They even set everything thing up for me in a timely manner.

Sa
Review №58

GREAT PLACE THEY REALLY TREAT YOU LIKE FAMILY WOULD RECOMMEND THEM TOO ANYONE

mo
Review №59

I will like to thanks Mrs. Bryd for helping me today get approved for credit today at Perfect Dreamer Furniture today. I was able to pick out the furniture I wanted. She was very nice and patient with me and I will definitely refer everybody I no to her.

St
Review №60

Excellent customer service. Came in and spoke with Dominic. He was very helpful and knew exactly which mattress would be a great fit physically and financially. Delivery was on time and the crew was very professional. Thanks again Dominic.

Sa
Review №61

The absolute best people you could ever work with! very professional, helpful, and ON TIME! They work with you no matter what and above all treat you like family! If you want your furniture go here!

Ja
Review №62

Excellent customer service from Dominic!!! He performed a Christmas miracle! Delivery was fast and the workers were kind and careful bringing it in! All of my furniture needs will be fulfilled by them in the future!

Ke
Review №63

Great Salesforce and very friendly and knowledgeable. Good selection I recommendThem for anyone that will love their home to be elegant and comfortable. 😊

Sa
Review №64

AWESOME experience, OUTSTANDING customer service, very friendly staff and WONDERFUL merchandise. I will definitely be back.

SH
Review №65

Excellent service from Mrs. Byrd. Quick and easy process! I’m very satisfied and happy i was able to get everything I needed and more !! Definitely recommend this to everyone.

Be
Review №66

Wisdom was very helpful, knowledgeable and professional. Thanks for everything!

mo
Review №67

I came to this outlet last July to purchase a sectional and a platform bed. It was delivered to my house and upon trying to put it together, the pieces did not align with the schematics given. When I called back I was told that I would receive a call back to have someone come back out an put the couch together. I was also told I would have to pay another delivery fee as well as a fee to put the couch together, and that even though I was paying more fees, they would not also put together the bed that I had purchased from them. I reluctantly agreed, because at this point it has been nearly 2 months that I had a couch that I could not use and the owner never returned my calls. It is now January 3rd, I called in to try to get some help with this situation and I am still being given the run around, empty apologies, and same amount of urgency to resolve the matter (which is none). This is literally the worse experience I have ever had with buying furniture, that is only sub par at best. Please make sure that you ask all questions up front if you wish to do buisness here. I am utterly disappointed and wasted 1200 dollars at this establishment.I am currently waiting for the owner to hive me a call back, for the 10th time since August of last year.

ni
Review №68

BEST DEALS IN TOWN DOMINIC AN BYRD AS WELL AS THE YOUNG LADY WERE SUPER NICE GREAT CUSTOMER SERICE AN GOO PRICES GREAT PLACE TO BUY FURNITURE

Dw
Review №69

Great customer service, very accommodating. Guy is very helpful and helps you pick out the right furniture that youre looking for. Nice place . Clean and nice selection to choose from

Le
Review №70

My experience was great. Great customer service great deals. Sales rep was great at explaining policies and deals and how their programs work.

Ne
Review №71

The guys at Perfect dreamer was the best and helped me find exactly what I needed and had the best customer service.

Kh
Review №72

Good collection of furniture but for me it cost ( price) little more than economy

Lo
Review №73

Overall a good experience. Everything was made extremely easy, and I appreciate that. Good customer service goes a long way. I would recommend this store

Jo
Review №74

I had a great experience with Perfect Dreamer SleepShop & Furniture. Mrs. Byrd was so helpful and friendly in helping my mother and I in our furniture selection process. Dominque was also very helpful and clear with our financial process. The two both made this process simple, and easy! Best furniture buying experience I’ve ever had.

Ma
Review №75

Great customer service love our new bed thank you so much

ce
Review №76

These guys are amazing. Great service and quality products. They brought furnitures what they promised and showed me in store. Id highly recommend this place.

TT
Review №77

I love this store!! The customer service was excellent and they are very professional. I would highly recommend their furniture.Thank you, Prefect Dreamer!!

er
Review №78

Wonderful place with excellent service! Super excited about my sons new bunk beds and mattresses! Will definitely be back!

Mo
Review №79

Positive experience, very helpful! She took care of me and my daughter! Great customer service will do business again

De
Review №80

The movers were very patient. I arrived 30 minutes late. They assembled my Furniture at a fast pace and were very professional. I would purchase all my household furnishings from Perfect Dreamer Sleep Shop & Furniture.

Ta
Review №81

DOMONIC IS AMAZING! I’ve been so stressed looking to furnish my home. After a few negative experiences with other retails I’m happy I found them. I made all of my selections and did all paper work via phone and email. When there was a small hiccup the manager called me personally to rectify the situation. If you have any trouble furnishing your new home or if you are just looking for a new bed or home furnishing Perfect Dreamer is the place. Thanks guys!!

c
Review №82

Great Costumer Service ! Would recommend to anyone to buy furniture from here !

sa
Review №83

Was skeptical walking in as its a super small store but they have a ton of books to look through and the quality and manager are awesome. Byrd is by far the best furniture dealer ive ever worked with and we will be back :)

Li
Review №84

They delivered the wrong mattress, but wont own up to it.I wanted a soft mattress, I got a firm mattress. Not willing to work with me.Dont shop there for your furniture needs.

Ca
Review №85

A Great Experience!! I found what I wanted within 10 minutes of being in the store! I’m definitely coming back for more furniture!

Th
Review №86

I got a great deal on some furniture the quality is awesome and the service was great and I just love the price

SH
Review №87

Perfect Dreamer Sleep Shop caught my eye as Id drove up Thornton rd, I was cheerfully greeted when I stepped into the door, the owners, Mr.& Mrs. Byrd, were very friendly, attentive & patient when I became indecisive about which mattress I wanted to purchase, I didnt make a purchase that day, as I wanted to shop around, but hands down, Perfect Dreamer Sleep Shops prices couldnt be beat, along with not feeling rushed to make a decision, unlike other stores Id browsed through, the excellent customer service Id received, made me want to do business there,it was such a quick, no hassle process, I would recommend everyone I know to Perfect Dreamer Sleep Shop

Mi
Review №88

They are wonderful... helps out... good deals... great prices... I will buy all my furniture with them

NI
Review №89

IM SOOOOOO HAPPY I CAME TO THIS PLACE!!! MRS. BYRD AND DOMINIC HELPED ME OUT!!! They answered any and all the questions I had about the process! It was really simple and quick and I got a really good deal for the bed I’ve been wanting for soooooo long!! I can’t wait until it arrives on Monday!! The bed is gorgeous!!! I only got the one item to start with but I will definitely be returning to furnish the rest of my home!!!

Fo
Review №90

This is a place where the customer is put first. I had a very excellent experience with the owner and employees you guys are the best, thank you.

C
Review №91

My experience with Mr. Samuels was awesome from the time I contacted via Facebook to the speedy delivery of my furniture. He was very patient and made sure I left satisfied. I definetly plan to go back for future purchases.

Sa
Review №92

This store has a warm courteous, environment. Julia, the sales representative who assisted us, was patient while I made my selection of the many wonderful items they had offer. The manager Samuel Byrd was a pleasure for my husband to talk to. Any questions my husband or I had, was answered in a friendly yet professional manner. (I had a lot of questions) UPDATE, June 22, 2017- while my previous comments is true, I recommend anyone making a purchase at this store get a understanding of the 90 day same as cash option, learn about the high percentage increase, if you dont meet the 90 days. Go to your email and READ THE CONTRACT!! DO NOT let them distract you with the polite conversation! You will find out later that you signed something you probably never would have agreed to. Its my fault, I take it as a lesson learned.Our furniture was delivered within days. UPDATE: Had to have the Reclining Loveseat replaced because it was defective. Id recommend Perfect Dreamers to anyone whos definitely sure they can pay it off in 90 days. Once you pass 90 days, In my opinion their no credit check financing practices, are similar to that of a rent to own center, even though, Samuel Byrd claims that it is not.

Cr
Review №93

Awesome place, Excellent customer service, clean area, amazing and low priced. I was in and out in a couple minutes and im absolutely in love with my purchase. delivery was also nice, smooth and quick. Ill definetly return for more!

Ki
Review №94

Very Professional and Helpful has everything you need

Be
Review №95

Excellent service. The staff was very helpful and Knowledgeable.

Jh
Review №96

Very professionally and kept me updated with delivery schedule during the tropical storm...delivery was fast and efficient...keep up the good work

Co
Review №97

Perfect Dreamer is all about the community, and they provide great customer service with awesome prices. You wont regret it, so go ahead and head on down to Perfect Dreamer Sleep Shop & Furniture!

Em
Review №98

Excellent customer service, large selection,i recommend them to anyone.

Ch
Review №99

Mr and Mrs Byrd hooked me up. I recommend them to everyone. ❤️❤️❤️

Ni
Review №100

Very professional and affordable ! I would definitely recommend them !

Information
85 Photos
100 Comments
4.8 Rating
  • Address:351 Thornton Rd #115, Lithia Springs, GA 30122, United States
  • Site:http://perfectdreamersleepshopfurniture.com/
  • Phone:+1 678-223-4970
Categories
  • Furniture store
  • Mattress store
Working hours
  • Monday:12–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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