It’s very helpful to be able to rent expensive tools for free( you put down a deposit they give back when tool is returned) you need for you job at hand but you don’t have a frequent use for but I assume the others do it as well. They have a good selection of products at decent prices but you can definitely get it cheaper online and if you use codes at other places to get 20-30% off all the time on most products. I do go here first for the most part then walk next door if I don’t find what I want. Some workers are helpful and others not so much but you can’t expect them all to know auto parts just because they work at a auto part store…. ;)
My reason for visiting this Auto Zone auto parts location today was to replace one windshield wiper blade that had a broken clamp.It was my absolute pleasure to have met and to have received customer service from an Auto Zone associate by the name of Montana this evening.Montana displayed significant overall product knowledge and outstanding associate skill set.When I decided to look into some other items… Montana knew immediately where the items were located…walked me to the exact location of the items…and to my positive astonishment - discussed the pros and cons of some of the items/products in which I was contemplating purchasing but did not know which one to choose between.Montana’s additional professional knowledge and informational advice pertaining to product specs, quality and outcomes was phenomenal.If a consumer is lucky enough to visit this location while he is working…that consumer should consider him or herself lucky!To the manager and/or owner of this location… I am pretty sure you know the asset that you have with having Montana as an associate with your company. Please sure he is recognized for this!Oh yeah....and p.s. The initial one windshield washer blade I came in for ended up being a purchase 8 times the amount more. So...kudos on the sale Montana!
The staff is extremely helpful here as far as helping you get exactly what you need. Most of the time too they are down to chit chat if it isnt to busy. Really welcoming place, and you can get most of the auto parts you need. Always better to call ahead just in case.
Would give more than 5 stars if I could. Some of the best customer service I’ve ever seen. Ashley, Montana, and Andrew went far above and beyond what would be considered outstanding customer service. Had burnt out tail light which they offered to change right away at the store in not so nice weather. Screw was stripped and we were having a tough time. We were almost stuck, but they were able to use their own assortment of tools from their own vehicles and got the job done! Not only replaced the stripped screw, but replaced all four star bit screws with better so it doesn’t happen to us again down the road. They could have easily given up and sent us down the road to fix it ourselves, but they didn’t give up. Stunningly superior customer service! Thank you!
The clerk was incredibly helpful going above and beyond! My truck had several issues going on and he helped me out with everything! Definitely going back and I highly recommend AutoZone on Main Street in Little Chute!
Quality range of products with staff that new the answers I neededI will give them an extra star for a military discounts
I went to Auto Zone the prior week and had my check engine light diagnosed. Montana was very polite and helpful as to what we needed to replace. The next week after having a mechanic replace the coil, the check engine light came back on again after picking it up. Andrew at the Little Chute location was absolutely exceptional and helped re-check ! He went above and beyond what I would have expected, to help me figure out if the mechanic I went to had ripped me off/lied about replacing a part and if other recommendations made by the mechanic were bogus or not. He educated me on different scenarios in which the mechanic could have made an innocent mistake and how to go back and speak with the mechanic and give them the benefit of the doubt before accusing them of anything. What he advises is because of his background of being a mechanic and is very educated in this field. I couldnt thank him enough!
Associates often go above and beyond. Always helpful and honest.
The people at Autozone always take good care of myself and my friends. Hard working to help.
Always good good prices
I was not a customer today but I feel that one of your employees her name was Ashley should get recognized for going above and beyond I was at Piggy Wiggle and my vehicle wouldnt start and this young lady ask if I needed any help so I explained that my vehicle wouldnt start, so she asked me to pop open the hood so she could take a look and it turned out that my battery cable was lose so she went back to her vehicle and got some tools to fix it. I wanted to pay her for the job that she did but she didnt want any money all she said was that she was happy to help and to have a great day. Thank you again Ashley for your help.
Today my daughter and I were having some car issues we went to OReillys to have them charge the battery they said it was fine for some reason I just felt we had to go to AutoZone and we did and the staff there is phenomenal they go above and beyond. We are having battery issues they helped us and made sure we were good before me and my daughter left. I will never forget the faces of the gentleman that helped us and just told us Merry Christmas. You guys are awesome at AutoZone and I wish everyone was like you guys. Happy holidays and God bless. We will now only get parts or anything for our cars at AutoZone just because of your staff at the Little Chute branch Kudos Little Chute AutoZone staff
Friendly staff with alot of experience.
Professional helpful low cost great parts
The sales team member that helped me, she was very knowledgeable and helpful to the situation at hand
They always have (or can get in one day) what I need. I also have their punch card and have saved a lot of money! Knowledgeable staff!
Great experience
Visited Little Chute Store #1973 today to discard a battery. Store manager, Ron, was very pleasant and exceptionally helpful. No wonder hes the manager! Thanks again Ron!
Had to get a new battery. The staff was friendly and the installation was free.
Went into the store today to get what I thought was a very generic part. (I had the part I needed replaced along) I was waited on right away which is why the 2 star rating. However, the guy tryin to find the part I needed was having no luck. Another guy took over and said they did not carry it but gave me a website I could order it from. This process took at least 15 minutes. Not very knowledgeable about automotive. Left there went next door to OReillys. Walked in, showed the lady my part, she walked down an aisle, grabbed the part, rang me up, done prob within two minutes. The part was a carburetor pre heater hose and it is basically generic. No make, model year of vehicle needed. Sorry folks but very unlikely that Ill be back. You use to have a couple of really knowledgeable guys workin there but not any more.
Some lady named Ashley was being very loud and disruptive, saying she was in an argument with a person named Ron and she was yelling back at him and she said was gonna lunch him in the teeth if he ever did that to her again! This was very concerning to me, and the other customers in this store at this time! Their were 2 men also in the store and their faces showed it all wondering why this girl was employed here! This makes me very sad to see because I love this store but this lady always is rude and has an attitude when I come into get parts! Ashley should not work at autozone!
Best staff! Always a fun time going in there.
Not the brightest staff, but the computers are
Not sure if this is normal, but stopped to get a tail light bulb. The store manager came out immediately and helped us change it. He was very helpful and knowledgeable!! Will be back!
Personal was very friendly but needs to listen to person
I frequent this place and it is touch and go, they have the resources and a times very eager to help, other times not so much. Always different people working, I prefer seeing familiar faces, makes you wonder about why the high turn over.
Can be hit and miss with knowledge depending upon who is working.
The employee greeted me right away I came inside the store and asked if I needed help with anything
Excellent place they got what you want you wanted fast and help me in ever way I would talk my friends to go here
Hasnt been the same since a lot of the older employees left. Not as helpful. With problems hard to get help ( understaffed)
Helpful employees good prices, good selection of parts.
Guys were very helpful gathering the things I needed.
Just had an UNBELIEVABLE customer service experience! So helpful!!
Nice young lady and very helpful.
Great place for parts and the staff is usually very friendly
This is my favorite store where I shop from. They provide a variety of parts with a lot of help. I like their free service for the check engine light
Good staff on top of there job.
Always have what I need!!
Helpfull fast. Customers remember its not trailer zone or rv zone
The best auto parts store around
Cheapest place I could find nearby to turn rotors
Great help with what I was looking for
They usually have what I need & are willing to help find it for me. I go there for most my vehicle needs :-)
Excellent service
The manager was very nice scan my check engine light and gave me a printout of what it showed whats wrong
The customer service was excellent
Great customer service and products
Called ahead too see if the part i needed was in stock, placed it on hold, and picked it up and bought it without a problem.
Great auto store!
The workers at the store. they act like they dont want to be there.go next door to oriellys
Great for auto parts
Awesome assistance!!! Highly recommended!!
Cool
Very convenient
Great service
Huh
Has a friendly set of staff
Great service
Very helpful
Always enjoyeable
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