Walked in and right away I was greeted by Virgil and his associates! Virgil assisted me with picking out a chose of wiper blades for my stepdaughter! He even put them on for me and actually looked happy doing it. If been to many auntozones in nj but none as kind and helpful as this one.
Subscribed to mailing list, got $10 off next purchase online or in store. When presented code, it was not recognized and therefore no $10 off. Made the purchase, was told to google autozone customer support number and call them. Well, theres no such thing as autozone customer service - when called the 800 number was given 3 options: 1) find nearest store, 2) ask question about a store 3) check online order status.... Bait an switch!
The women behind the counter was very helpful to me. She was able to get the parts I needed for my car and did it with a smile even after all my questions about prices. It’s great that customer service is still required in some places. I noticed a lot of stores have done away with the personal attention we once received as a customer. If you don’t believe me compare Autozone to the big store like (W). At the big box store they can’t even direct you to a bathroom.Lastly the young lady also helped me with a battery I needed for the key to my car. I greatly appreciated her help with that, she took the test me to replace it for me.This Autozone deserves every star they are getting from me.
This place is amazing. Also the employees are knowledgeable of the products there, which was great.
Very helpful immediately as I walk through the door found everything I was looking for
This location in the best. Staff is extremely helpful
Rafael did an amazing job of helping me out and the entire staff is very helpful. Amazing experience will definitely come again
Great experience. I was assisted immediately and got everything needed and then some. I signed up for the rewards program and will absolutely be coming back thanks to Alex and another gentleman.
As good as any other auto parts store.
My place to go when I need replacement parts or fluids for the vehicle, either shop in store or have it shipped home. Always attentive staff to help out.
Chris Walls helped me with the installment of car battery. He was extremely efficient and provide amazing customer service. My car battery was so rusted and old and it was tough to get it out, not once did he complaint. He was so patient and thorough with his work! Thank you so much again!!!
Staff was attentive and knowledgeable... My items on hand and easy to find, thanks!
This is my favorite autozone. Friendly staff and parts are always available
Always helpful and friendly.
Small store. Well stocked.
My mechanic’s shop is really close by so I pay a lot of visits to this store, they usually have everything in stock.
The services are outstanding.
Apsolutly the worse no knowledge of any car parts will never go back there again .if you need any parts you better known what you need they sure dont
We have a commercial account with Auto Zone. This was our first visit to the Little Ferry location and we were quite pleased. Well stocked, clean, staff helpful and knowledgable (Jose/Chris).
Staff is very helpful every time I visit.
Game us help when we needed it. Guy guys there.
Number 1 in My auto parts supply store! Thanks 👍
You guys are literally 2 blocks away from my home and everytime I come here theres only one guy running the store yesterday was a disaster.
Easy in and out process, specially if you order on line.
Line at register moves so slow
Dirty didnt have what I needed and a lot of the shelves were empty. And no one around too help me. So I left. Fairview store is a 4 star. This one was in Hackensack
Good service staff
Do Not Purchase any car Batteries from this place!
The staff is very knowledgeable
Great service
Very good service got what I needed!
Nothing to say about this place.
Convenient new place to shop
A great experience!! Samantha was extremely knowledgeable and helpful. She was freindly and went out of her way to help me with my purchase!! She even helped me put new wiper blades on my car!! I highly recommend this store !!
👍 Good
Rude staff and everything she says were lying
Very helpful store staff
Went at around 8pm - I was the only one there. 2 guys sitting at a computer staring at the monitor. I wait patiently right in front of them for 20 min but they dont bother to ask what I need help with when they clearly know i am there. No explanation or communication of any sort. I finally ask them to let me know when theyre ready - one guy just looks at me and goes back to looking at his computer without saying anything. Completely ignored me. I walked out and went to another autozone, was immediately greeted and helped. Horrible experience - Gotta educate your employees about customer service. Dont pull that we care about customer service bs since your employees clearly dont care enough to provide some basic communication. Please save your time and go somewhere else. Ive been to other autozones before so I know theres some wait but this was just too much.
Hey the place to be if you a wanna be mechanic just remember to buy spare parts 😜
1 person at counter long line didnt understand the part I needed even after showing her the part number from autozone online. Easy parking. Clean store. Well stocked. My experience with the customer service does not mea. Everyone.
Great place tons of parts and pretty clean and organized for an auto parts store Samantha was very helpful also told me about some sale items I purchased
Very helpful staff who greeted me as I came in, asking what I needed and looking up my car make/model. Item was accidentally rang up twice - employee quickly apologied and refunded the amount. He even offered to install the wiper blades I bought (in the cold, wet weather).
Great selection of auto supplies
Very knowledgeable employees they help you out in every way possible I have a Toyota car and the windshield wipers for each side are different sizes and a little confusing on how to put them on correctly he picked out the best ones that he thought and I asked him I dont want the cheap ones of the most expensive ones but I want good ones because I know exactly what you want to have the same ones on my car and then as a courtesy of him after I was done paying for it he came outside and change the windshield wipers for me for free I gave him a tip but thats besides the point they are willing to help you in any way possible they also have a small machine that they can hook up to your car to give it a quick diagnostics to find out if theres any problems with your car well what certain lights are that pop on your dashboard that you cant figure out they are here or there to help you in any way possible and they are not salesman they just look up the parts that you need and you always get the correct item.
ZERO KNOWLEDGE about cars and parts. WHY do they even work there???. I asked if one bottle of the oil was enough for one oil change in my car and he says yes. It was barely enough!!!! USELESS. Find out things on your own before you go here
Very kind and caring people rev doug
Awesome place band great customer service
Worst place ever!!! Wouldnt let anyone go there. Waiting in line for 15 minutes to pay for windshield fluid, when there was only 1 customer in front of me. And when its finally my turn the gentleman asks cash or credit and I said cash. His like oh you gonna have s to wait a while for cash and takes the customer after me. And again waited for a few more minutes and nobody came to help or even to let me know that whom will be taking care of my cash purchase. If you dont wanna help a customer out, than they shouldnt be working there!! Worst experience ever!!!!
Are you having a car problem? ....before you go to the mechanic, please do yourself a favor and visit AutoZone, if you have some knowledge about cars and you lack of tools Im sure they will help you.Good place to stop by when are looking for car parts.
Theres a little naploen complex short guy that very rude but once u call him out he becomes a coward. The young lady behind the counter was nice and helpful. AutoZone itself is always great.
Staff is friendly and knowledgeable. They have helped me on numerous occasions where I knew little to nothing about how to fix my car/what to buy to fix the problem
Samantha is awsume helpful. Help me figure out what was wrong with my car and she found the parts I needed.AAA+++
Good prices well-stocked and they have helpful employees if they dont have something they could either send you to another store that does or theyll order it for you you can even send it to your home
I cant tell if I was being insulted by cashier, he dont bag my stuff, I had to bag my own, it happened twice...
Excellent location and service.
Youll either get someone helpful and nice or someone whos rude and doesnt want to help. If you get the ride person (theres been 2 so far) theyll act like youre wasting their time.
Great customer service!!! Come in ask for Devin M. Extremely knowledgeable!! Don’t go no where else.
I went this morning and the staff is very rude. They don’t like to help the customers. I had to go to another AutoZone. This is the second time this happens. I am never going there again.
Clean and nicely stocked. Staff is friendly and helpful
So very helpful, felt they were honest. Got me back on road in no time..on a Sunday no less!!
Customer service is great and will help you with just about everything they can.
DOUG THAT WORKS IN AUTOZONE IS VERY HELPFUL AND KNOWS ALL ABOUT THE AUTO PART BUSINESS HE WILL GO OUT OF HIS WAY JUST TO GIVE YOU THE PROPER HELP THEY DONT MAKE PEOPLE LIKE HIM ANYMORE I GIVE HIM TEN STARS,, DOUG IS THE RIGHT GUY FOR THAT STORE
Great autozone. Usually not crowded and staff has been very helpful and quick.
Quick in and out. Sales people were very informative.
Always a good place to get your car parts. So glad one was built by me.
Professional and knowledgeable staff
My first experience with autozone was good until I discovered that have better apperance bit not much better in function as there competition, there rebate policy is questionable, beware
Nice and helpfull. Always help whenever i go in, small or big. Would recomend.
Return was pretty easy. Thanks Jose.
Better quality than the original.
Fantastic
Very good service ~
They were friendly and without long lines for service or checkout
Leonidas was very helpful and store is well kept.
Very good!!!!Rally valuable place.....
Did not visit this place, just passed by, OH spying eh? Youll get bored with me
It has the parts Advanced Auto Parts used to have and they actually stepped up in the past few years
Great place for parts and the staff is knowledgeable.
Had a check engine light scanned, very helpful
Good service and assistance, all spare parts in-stock
Its walking distance to my house
Clean and well-stocked; helpful employees.
Quick and efficient
Extremely friendly and helpful.
Never had an issue here. They usually have everything needed in stock.
Clean and people are very helpful.
Very friendly staff good manager
Employees appeared really bothered during entire transaction. Visited store twice in the same day and felt unwelcome.
Very friendly and knowledgeable staff.
Very pleasant staff great service
Great staff, helpful, knowledgeable, convenient in and out.
New store. Helpful staff
They have a good selection
Save your time and drive to the other one 2 miles up the street. Rude and unhelpful staff
Very good costumer services
Great services but under staffed.
Great auto parts
Very good customer service