Sooo I haven’t been to Best Buy in awhile. I go in and they have 86’ TV that would look good in our newly built home we are building in 2023!! Lol 😀

Its best buy.. this one as it compares to all other best buys .. pretty good.It can sometimes be difficult to find help. The location is good, the people are friendly.

This location has many more items than mine. I saw dozens of mirrorless and DSR cameras that we simply dont have where I live. The store isnt very big but its jammed packed with merchandise. I see some stock was low but more generally the store was all stocked up. Nobody stopped to check on me which was perfectly fine because had I needed anything I could ask and it was easy to find workers nearby. I came in only to look at a smartphone and look at cameras and then I was off. Oh, their clearance wasnt too bad either.

I have been going to this Best Buy for years!I never had any problems, I always found what I was looking for, and if I needed help the associate was always friendly and willing to help me find it! The cashiers were always friendly! This Best Buy has outstanding customer service, every time I visited, and thats the reason for a 5 star!

I purchased a refrigerator last week after having a bad delivery experience with another company and sending one back while it was sitting in my driveway. Best Buy used its own Geek Squad to deliver instead of contracting a company. The gentlemen who delivered and installed the refrigerator went above and beyond to make sure a strange water line situation was taken care of before they left. They were polite and really knew what they were doing. It was a great experience and I will be buying appliances from Best Buy in the future.

Shout out to Jackson in appliances for his amazing patience, persistence, and expertise with my process! My battery died twice and he was patient enough to wait on me to get the first charge in mobile, then found me a charger to give me more power while we worked out the details of my sale when my battery died a second time. Also, thanks to Brad for his assistance with a tech error. Both gents quickly resolved the issue, and displayed the most awesome level of patience and professionalism. Thanks for making this a fruitful trip!

First time shopping at Best Buy with my client. I really love the store and it has so much to offer. The bathroom was so clean and smelled really good. I would definitely recommend!

Took an overwhelming long amount of time for employees to find a product I wanted and they kinda just had me standing around near the front. Took around 30 minutes to just be told they didnt have it.... although Im sure the employee who went to check most likely just forgot to relay thay they were out so Im sure its just an honest mistake. Although I went to Walmart and was in and out in 5 minutes with the exact se product soooo yeah.

Had a great experience at this store buying a phone today! Mo was the sales associate who helped me and he was kind, gave sage advice, and efficient, despite the whole store being short staffed. He deserves a raise for handling the stress while keeping a calm demeanor! I will definitely return to this store when replacing my laptop soon!

I am very disappointed in this store. I bought a computer back in February and I purchased the protection/warranty...an additional $180. My computer just stopped working and I took it to the Geek Squad and they were basically telling me I had to pay another $200 to get my computer fixed because the protection/warranty I paid for only covers if I drop, crack it, or spill something on it. I was told that whatever was wrong with it(hardware/software WAS covered in the protection/warranty but they want to make more money so they try to get you to pay out of pocket. Thankfully I called HP and they walked me through getting my computer fixed and I didnt have to pay a dime because it was still under protection/warranty. I have made several purchases with Best Buy within the last year and most all were electronics, I dont ever make big purchases without getting some kind of protection/warranty and when I purchased my computer the salesman didnt offer a separate protection/warranty for hardware/software so I was very disappointed.

The store was clean, well lit, organized BUT NO EMPLOYEES 🤦🏾‍♀️🤦🏾‍♀️very few anyway. It was frustrating BUT the ONE cashier was GREAT she helped me tremendously when she was able. This store is doing a great job with what they have...KUDOS!!

Staff very attentive, professional and friendly. Familiar with appliances, answered all questions and didnt hesitate to seek out upper management for input when needed. The young mans name is Jacob

Apple rep in store as well as manage was very helpful

Went in last week..horrible experience! Wrote about on here! Tried again on Saturday. . As soon as we walked in got help! Jonathan helped me with the purchase of my new camera! Thank you Jonathan!

Dominique @ Store 275 helped me with a very important purchase. From beginning to end I felt confident that my concerns were considered and addressed. Thank you so much for your Professionalism 👍🏽👍🏽👍🏽

The employees are nice enough. But if you need help with a phone, youre going to have to wait your turn. And if youre looking for stuff for your smartphone, dont waste your time if it isnt an iPhone or Samsung. Also, they close at 8:00 p.m. now... even on weekends.

Pretty good trip to Best Buy today. I was in and out in minimal time. They had what I needed and the service was fair at best. The associate helping me told me the laptop I was looking for was out of stock without as much as looking on a shelf or in a cabinet. With a little persuasion he put a little effort into it and opened the cabinet. He was amazed that they had a $1049.00 laptop in stock. Even though the internet site showed they that they had it. He was going to send me away to office depot to get it. The Little Rock Best Buy employees are second rate compared to the employees they had at the store in Bryant AR.

Helpful staff, they could stand to update prices a bit more but overall great place.

Got a pretty good deal on a huge TV. Even better price than walmart

Ordered and paid for a 32 smart TV on Amazon that was sold by Best Buy. Was able to pick it up the same day at Best Buy. It was $30 less than at Best Buy.🙂

I had my remote car starter installed here almost a year ago. And when they installed my remote start. I thought everything was good. Over time my remote start worked less and to the point it just didnt work anymore. So I thought it was just the battery. I replaced the battery and tried to start up my car with the remote start. Still didnt work. So I went to a different bestbuy to see whats the problem. And what they told me. Who ever installed the my remote car starter didnt do it right. There was wires that were not wired in properly and some were just dangling with straight copper exposed which is considered dangerous for my car. And they didnt installed the sensor properly which was the whole reason why my car didnt start right. If youre having the same issue of your remote car starter not working. Go to a different bestbuy and have someone else inspect it.My first problem was everything I locked my car. My car usually beeps letting me know I locked my car. Later down the road. It stopped working.My second problem was my car would shut off at random times which was so dangerous.My third problem. It would take a long time for my car to start up. It would sound like you trying to turn the key in your car to start it up and it takes awhile to kick up.And my final problem was it just stop working. I would press me remote starter key and my car would blink but never turn on. If youre having the same problem or simular problem. It might be from faulty wiring.

Ive done lots of business with Best Buy and Ive normally had a good experience until lately. Purchased a refrigerator from Little Rock store and was told that it had to be ordered and delivery would be over 2 weeks out. Called the very next morning to cancel the order due to finding same fridge much cheaper and it being delivered the exact same day. Long story short 20 days later, numerous calls, and several hours on hold and being transferred along with going in store they still have NOT issued me a refund. ABSOLUTELY the worst customer service Ive ever dealt with. Would NOT recommend these company to anyone!! From here on out ill be sure to take my business elsewhere.

Great store with a wealth of knowledge about the products they provide. One of the best electronic centered companies I have ever found.

I placed an online order at another Best Buy location then drove down to wait an hour, just for me to go in five minutes before they closed for them to tell me that half of my order is not in stock because they did not reserve one of the two sticks of RAM I needed.

Went in last night to purchase a camera. Stayed in the camera section for 10mins with no help. Several employees walked by us, no one asked if we needed help except the guy that was already helping someone with a TV. He called for someone to help us, waited another 5mins & still nothing.....Left the store! Will go to Bedford & purchase my camera there!

Talked to customer service at laptop section ... awesome

Shaleah was very helpful and very knowledgeable. I sure appreciated her helping me!

They are very helpful... I love the advice they give with computers

Great customer service and polite this is my store from now on

This location does not physically stock any new graphics cards. 3060, 3070, 3080, 3090. Do not come here looking for them. Only online drops

Joseph in TV Dept was EXTREMELY Helpful. He’s a REAL Asset to your Store👍🏻👋

Always love best buy!! Great people and great atmosphere.

Never in my life would I have expected to receive attitude and be yelled at by a customer service representative. This shouldnt be the case to a customer who has just walked in the door. Management needs to correct this childish behavior.

The customer service is hit and miss. The sales associates obviously dont receive any commission for sales. If they did they would be easy to find and ready to help. I had to go to customer service and have them find the product that I was looking for.

Bought a printer, works great. VERY satisfied.

Low on inventory on a lot of things, but its still best buy youll find something to buy

To make a long story short... we walk in with 3 normal lithium rechargeable batteries to recycle after confirming they recycled them.For some reason it needed the manager’s approval (very rude blond lady).She took a quick glance and said “we don’t recycle here” as she turned and walked away. We tried to explain that we called ahead to confirm and she got very and agitated and defensive, wouldn’t let us finish talking... eventually rolled her eyes, scoffed and left mid sentence....we just wanted to recycle...Extremely rude customer service. Her attitude was completely uncalled for and unnecessary. Would not recommend to anyone.

Good place to shop usually. Over the years Ive bought several things and they are usually helpful and stocked w what I was looking for online. I wouldnt recommend the warranties that they have because so far they have never been helpful to me and thats a lot of money to pay for a warranty when they arent going to replace or repair your items. Went today to get a tablet for my daughter and the lady was rude and wasnt very helpful. Decided to just go to the apple store.

Best buy is a great place to go try before you buy

Had to go to Little Rock since our Jonesboro store was destroyed by a tornado and they chose to not build back even though our store was a hub and did lots of business.

Understaffed and unable to assist customers in a timely manner. Waited 2 hours for assistance with a new phone. Left without it.

I am in best buy at the moment have been for a bit. Need a new dryer. Seems as if no one is around d to help. Can not call the store, they are not taking calls.

They had everything I wanted to buy and more!

Friendly and helpful even with volume. TY Best Buy for your hospitality.

Went in to purchase a charger. Blonde lady in phone section told me I have no idea what I’m talking about when I physically had the product in my hand.“USB to AUX doesn’t charge anything” a little google search would clear that up for you. Proceeded to purchase it online from Best Buy! Crazy! It exists!Maybe find a new job if you don’t know what you’re selling.Have a nice day!

They sold me this washer an dryer and they even work! Amazing robot service.

I am very disappointed that I cannot call this store directly. The 800 number for customer service does not serve the purpose that I need at the time. However, in person, the store manager was great she helped me with my issues and resolve my problem. Please get an in-store number for customers to call.

APPALLING TREATMENT. We came in with an item to consult with the Geek Squad about and left the store being followed and scrutinized by staff and management. We tried to have a conversation and explain the situation but NOBODY would have a civil conversation with us. We left the parking lot at the same time as a staff member was taking our license plate. No amount of reason could have reached the staff we encountered today. I have never said this before but I can say with certainty, I will never set foot in a Best Buy again.

Helpful staff. No problems with the tv we bought.

If an 85 year old person comes into your store asking for $3000 in gift cards, kindly ask is this for a bank refund or someone asking to be refunded in gift cards? Police report is being filed, not that it will help. There is no excuse for this kind of complacency. Scammers can count on Little Rock Best Buy as a conduit to pray on the elderly.

We always love shopping at best buy

None of them have anything in stock, always have to order it. I can do that from home... ...the entire reason for going into a brick and mortar is to buy and walk out with the product you want that day. Thats why we pay the higher price sometimes in a store. If I wanted to order anything online Ill get it from Amazon who will have it cheaper or a better model at the same price. Plus customer service is ridiculously subpar.

Geek Squad very good to work with.

Nice customer service, helped me find what I need.

Very helpful staff helped me choose a new laptop! Professional and courteous !

A good Best Buy store with good selection and friendly helpful service too 👍👍

Very friendly, very helpful, always has the best stock around.

Geek Squad shot straight with me on two computers I brought in. One they could fix, and did very well. The other was toast and is being scavenged for parts. But the most impressive thing was that the Geek Squad member noticed that I had bought two overlapping protection plans. He helped me cancel the one I didnt need and gave me a refund. Best Buy could have easily just kept my money and I would have never known.

Clean store awesome sales people very clean bathrooms dont fotget great prices on ectronics

Its a great place to shop..the only problem I have is the lack of employees. Due to the pandemic they are cutting back their workforce but they need people to help the customer. Lots of people dont have access to the internet and therefore depend on in-store help

Very helpful employees

They didnt have very many people on the floor. And when someone did they walked past me who had been standing there for a while. But when I did get helped the employee knew exactly what I wanted and got what I needed from the back quickly!!!

It is obvious the work culture at this spot is toxic. Management effectively accused us of stealing and would not listen to anything we had to say. We’re white. Imagine if we were black. We will never come back..

Did not give 5 stars simply on shortage of employees available to help. The ones there were great and very helpful but a 15 minute wait to talk to one seemed awfully long to me.

One of the only places in town you can go for a wide range of electronic items such as computers, TVs, and audio components. I go there to find what I cant seem to get elsewhere, but I never love the experience. Main reasons: 1. Nearly impossible to get the attention of an employee who knows anything. 2. I would prefer a range of higher end equipment in addition to the mid range fare that is the bread and butter of the big box retailers business.Go there for the things you need in the electronics world, but keep your expectations in check.

Was super helpful getting my new tv loaded in to my car and everyone there had an amazing attitude.

Ordered an adapter for an old Garmin mapping device. I interacted with a staff member online. After describing the old device to the Geek Squad member he researched and found the correct adapter that I needed to be able to download updates. All of this completed at home with no worries of venturing away from home and potentially contracting the COVID-19 Virus. Thank you Geek Squad for excellent help.

Just got my laptop from here and it was hard because of all the great things they have to choose from

The employees are incredibly professional nice and helpful I would definitely recommend buying from this location

It was ok but $25 for a dp to hdmi adapter is highway robbery.

I did a curbside pick up order. The day I went was the Saturday after black Friday so it was expected to be busy. The wait time was a bit longer than usual but they had someone out there who would update the customers about their order status. So that was a plus! Great customer service.

They had a phone cable, but no computer data backup software.

I returned a speaker that I had purchased an extended warranty on.No hassle, no questions asked and they were very helpful.

Said they had a product in store, online, but in person, the item was sold out. Good customer service though

This best buy is always clean and I have never gone through the store without multiple employees asking if I need help, then giving space after I told them I was fine.

THIS visit wasnt good at all... Between Mark the Best Buy associate and Bree the Progressive leasing associate it took over an hour (nearly two) and two leasing applications (after being prior approved by Progressive via app) to do a sales transaction that should have only taken moments...A little disappointing but hey it is what it is, I guess.

I LOVE BEST BUY! They always have what I am looking for and will get it if they do not...

It was great. Help at every corner...

Ordered a mini fridge online and was well pleased. Sent my son-in-law to pick it up and they courteouslyasked to see me with my ID to verify that I had indeed sent him. Thanks for the courtesy and the customer service.

These folks give me the best service that I have had when shopping for electronics. I work for Best Buy 15 years ago, and it is great to see the customer service still lives on somewhere. I just wish I had more money to spend so I could give them more of my business.

Great place to shop electronics

Best Buy is the only true national electronics retailer left and its sad that, with the demise of the competition, theyve phoned it in. High prices and a lack of selection have killed the opportunity to seize the market.

Always a good experience. Bought our TV online, did curbside pick up, the gentleman loaded it for us and that was that. I wish I knew his name but he was so nice.

So I go in basically understanding I will need a couple of adapters to use my Logitech 5.1 ( green black and orange) to an HDMI, an AV or a component set this employee tells me to just keep plugging the orange black and green cords in until it works...add on top of that a creepy guy following me and being way to far into acceptable personal space ill just order from Amazon brick and mortar stores wonder why they are failing and blaming it on online shopping at least google understands my question.

My checkout clerk was fabulous! And she help set me back up for my new Best Buy card!

The ONLY place that had what I needed. After calling ahead to another big box store to confirm they had an item in stock, turns out, they didnt. Best Buy came through, and a great price.

They could not help me in store so we had to make an appointment for first week in Octoober.. I have been trying to get help for months. I do have a contract with best buy but, Covid tries to make all of us on edge and limited function of our technology. Thanks, christmas Wilbur

Great job with no contact pick-up. Clear instructions both on email and in person.The line to enter the store seemed well organized, but I didnt take part in that. This location has their pandemic policy running very well. Good on you.

Poor customer service no one out on the floor i guess they took a break at the same time😜

Easy to find what I was looking for and no one else could get what I needed for 10 days

Super friendly. Singing. Definitely in the holiday spirit. Great customer service

Thank you Chris with At&t! You were absolutely amazing! Thank you for all your help today.

They will help u find what u need even price match nomatter how many times u return it for the correct 1

Love had everything i need. You should try it.

Great store, but CHECK AMAZON FIRST. Some items are reasonable, while others can be vastly more expensive. I was looking at a WiFi router that was $180 at Best Buy and $130 on Amazon.

Most unfriendly rude best buy Ive ever been to.... welcome to the hood....

Zach displayed excellent customer service with helping me choose the right laptop and printer. Thanks!

Good variety of products. Lots of interactive displays. Store is cleanly. I live in Conway but frequently drive to this Best buy location to buy and research products!

Empty shelves n associates working with the phones couldnt answer my question

They had lots of displays and the boxed products for sale. Some stores seem to only have the display and dont actually have the item! Not the case at Best Buy