Came here to purchase a short human hair wig. Wasnt much 2 choose from n no help. Finally a man Im assuming was owner allowed me 2 step behind counter Where there were more. I chose one, he went in storage room 2 get one in the box. I noticed box was torn but ignored it. Got home it wasnt the one I chose much shorter. He knew it wasnt, put another one in box hoping I didnt open it. Instead of telling me they only had the one on display. Live in another city didnt want 2 drive back. But I will never buy from them again. Bad business tactic. Just check the merchandise before you leave.
Wigs are buy one, get one free. They are marked up so high, ridiculous. But its clean and organized
Always find a good deal here.
Lots of products. Just work a little bit on customer service. Over all I was satisfied
They have an amazing store with erythang u need fa haircare. I wud reckamend it to anyone lookin fer quality.
NEVER SHOP WHERE YOU ARE NOT GREETED UPON ENTRY. I WILL NOT BE SHOPPING HERE. WENT TO PURCHASE SOME HAIR AND MAN LOOKED UP AND LOOKED BACK DOWN WITHOUT SAYING A WORD. I WENT AND VIEWED THE HAIR I WANTED TO PURCHASE, RETURNED TO THE FRONT AND EXPLAINED TO THE MAN ON MY WAY OUT THAT HE SHOULD ALWAYS GREET HIS PAYING CUSTOMERS UPON THEM ENTERING AND EXITING THE STORE. WENT ACROSS THE STREET AND PURCHASED FROM PEACOCK.I WILL NOT FEED YOU WHILE YOU TREAT ME LIKE AN WHATEVER.😡😡😡
It was clean on the inside and super helpful clerks that really know their products. Would highly recommend.
They are one of the best spots Ive been to in little rock! They have basically everything in one spot! From hair dryers, many choices of weave, a HUGE variety of hair colors and the list could go on. The staff is helpful and pretty good about helping you out if needed.
I bought extra colored hair from this store and was told by the MANAGER that I would be able to receive a refund if I wanted to return the hair. I did not open the hair or damage the packaging, but was only given a store credit. Not a REFUND!!!! I did not mind the store cried it; I’m a black woman with needy hair. The biggest issue I had is that they are printing store credit on receipt paper and they want you to hold on to that. We are a paperless society...this guy hopes to keep money with this tactic, robbing our black community. I used my store credit and will not come back. These people do not deserve the support given from this community.
Helpful staff 👌.
Its the old Hollywood video spot and its just a place with hair supplies. They have a lot of things I dont understand it though.
The girl was too worried about her plans that night to help us find a wig that would be just right.
Although the space is small at this location, they definitely know me when I come through😁...they have a very nice variety of hair, and makeup...not much room to sell clothing, but for anything hair and makeup, this place has reasonable prices, friendly staff, and an awesome clearance section. Check it out when you get the chance
They have everything one stop shop for all your grooming needs.
I really dont want to comment too much but it was my first experience going into a place like that I was trying to bleach my beard and I asked for things were and they just kind of pointed over that way and I burnt my face to the hell didnt give me any of the directions of little directions with the product so thats why I gave it at 2
The staff is always friendly every time I shop there and the prices are good!
This place looks a amazing. . Like walking into a Hollywood store for the stars. The only thing missing is a hair salon. But make-up, hair supplies, clothes, shoes, wigs...its like if you have an event and cant make it home to change stop in this place and walk out fabulous... you have to see it for yourself. .
I purchased a rod iron on Saturday 5/23/20 the iron does not curl my hair properly so I tried to take it back today 5/26. They absolutely refuse to take the iron or give a store credit. Cashier & owner EXTREMELY RUDE, I will never shop their again & will advise my friends & family to do the same.
They usually have whatever you want or need!
Simply The Best
The young ladies working the wigs were just awesome one young lady who was pregnant helped me pick out wigs for me and my friend.She was honest if it looked good or didnt look good and also showed us things we might like she was on her feet helping us for a while . I think my friend and I purchased five or six wigs!! I think she helped me make some great choices.
After having a bad experience at another hair store, I came here. The two young ladies that helped me were fabulous. They were well informed, friendly, and seemed to genuinely care about helping me find the hair for the look that I was going for Ill most definitely be back.
I drove 10 minutes to catch the store before they closed at 6pm since I just needed a pack of rollers. When I arrived at 5:50 they had the door locked. I was able to catch an employee as they were letting people out to ask why they were closed so early she said we close at 6:00 I reminded her that it wasnt 6pm yet. I asked for the number so I could ask a manager. The manager said they closed early so they can get out on time. It was the most unprofessional answer I have ever heard from a manager. I understand being frustrated with people rushing at the last minute BUT if you close at 6pm, proper business etiquette is to close on time NOT early so you can get home. I am very upset and inconvenienced. I will be speaking to upper management.
Seeing that Im a Manager at beauty gallery in the wig department. I always keep my department clean and neat! And people are not allow behind the wall for Their Safety. If someone needs to see a wig I will help them find one the best way I know how. Come in and ask for Ms. Nita I bet you leave satisfied and beautiful!
Big selection
Low priced.
There is always someone there to help me the prices are good and the selections are great.
All the staff were SO sweet and helpful. They made me feel so comfortable and I am so happy with my 2 new wigs!!! 💕
Love this place
Awesome selection!
Staff is always helpful and polite. They always have exactly what I need.
Love them and got free lashes for liking page in the store. They have everything you need.
Big selection, clean store, quiet polite staff
Great. The clerk in the wig section was fabulous! She referred to the wigs as girls. She was very helpful.
One of the cashiers was extremely helpful. But the girl acting as a manager was kind of pitiful and unfriendly. The young lady on the cash register helped direct me to several items that I needed.
The usually have the products I need at a reasonable price...
Great prices on the hair I get for my braids
Good customer service and the prices are very economical.
They have a great selection and are very helpful!
Great store always have items youre looking for
It has all the product you need and more.
The people was very nice and very helpful .they had a wide selection of everything I wanted the only bad part is no restroom for paying customers.
Good
The staff here is so helpful and patient. A great variety and always great promotion deals.
Love to shop there staff is friendly and ery helpful
They have alot of beauty products and the employees are very friendly. The products are well organized.
I walked In was greeted immediately I like that felt wonderful...I found what I needed after 5mins I ask a lady for help she was on the phone understandable so I waited when she got off the phone instead of helping me she got right back on the phone as if I wasnt there...I proceeded to ask another lady who wasnt helping someone and she just looked at me I was very dissapplointed with them...i will not return
Nice friendly staff
Didnt like, customer service was horrible
Quick finds on last minute finishes.
These hair stores cant survive without that black spending power. I think they need to find a way to be more accommodating to the people that feed them. I am getting tired of the dismissive attitude. I should have went to peacocks across the street.
Asked questions about a product and the cashier didnt know, she timidly approached her BOSS, and HE totally ignored not only her, but me as well. WILL NEVER SHOP THERE AGAIN, it seems that I my money was accepted but I didnt shouldnt expect any respect,
I will never shop here again and I will never buy this product again. The Asian owner has Black employees to handle his Black customers and they do just that. The way this product was packaged (the ends at the top of the box with a rubber band around around them and the bend of the hair at the bottom with no rubber band to separate the hair into sides) makes it impossible to use the hair as braid hair or crochet hair. It just unravels like a hair ball. I was willing to accept a store credit; however, he and his manager were unwilling to do anything because it was opened. How else would I know that there was a problem with the product?? They even checked another box in the store to see that I was correct. Did they even apologize for the issue? NO! Did either the manager or the owner remove the remaining boxes due to a known defect? NO! My family brought me here when I would visit town. Since I moved back, I decided to make this my go-to-hair-store. Their behavior has changed that. I will shop where my money is appreciated and service isnt what he said the policy is with no exceptions.#neveragain#trumpainttheonlyproblem#blackownediswhereIamheaded
Great hair and accessories and products always have great deals
Great prices and everything is always in stock,
Its always a pleasure and the saleswomen are very helpful.
Buy one get one lace fronts. Thats all.
Love the stores flow they have wonderful staff
Found exactly wat I needed
Prices are to high people watch you like your going to steal something
Friendly staff and excellent supply of beauty supplies!!
Very friendly and knowledgeable staff.
Always a Deal 😉
There the great!!! The product are not expensive and affordable. Also the serive is awesome!!
Cool
Sorry ass girls behind the counter dont know what the hell theyre doing. Lie and tell you can bring the product back after 7 days with the receipt but then because its electric cant. Had the dumb ass girl not said the clippers could be returned wouldnt even have wasted my time getting them. Beauty Gallery will NEVER get any of my service EVER!!!!!!
Expensive try Beauty world across the street
They had the dome caps I was looking for with multiple colors
Good store good sales
Horrible customer service. The ladies working just look at you like youre crazy and never offer assistance. You have to go to them for help. Overpriced as well. Ill take my money elsewhere.
Didnt have what I was looking gor.
Great prices...good selection
Products are perfect for what I need
Very helpful sales person
I never had a problem going to the store everybody is always nice and respectful I just cant stand all the potholes in the street
I like the store its very organized, but the owner is rude so why should I spend my money there?
Friendly staff, always stocked, great pricing
Always so nice in there and helpful
Some of the prices were wrong, plus couldnt get any customer service at all.
OMG I love Beauty Gallery so much they are the best !!!!! ❤❤
I have couple of things to say about this store, 1) the owner is not friendly, need some customer training as well as some of the other employees especially the one in the wig section which leads me to # 2) Their wig section is awful they have all the wigs behind this half wall or whatever, the wigs are on shelves that go up the wall in which you cant go behind the wall to get a closer look at them and the wigs are so close together, literally they are smashed together, you cant even tell what style it is or cut is.
Always have hair deals
Thanks again for your business. .
Love everything about it
The workers were awesome
Only place I shop for all my hair needs...
Love your weaves!
Made it to the store at 545 and they were already closed, sign states it closed at 6
This places has all types of hair products
Bad hair had to take it out the same night.
Lots of selection
Did not like the service
Professional atmosphere.
Customer service was very poor
Great prices
Not the best
Lots of everything
Mrs. Anita
Alright place