Went in to exchange my sons switch with warranty, had no issues it was fast and easy. Stephanie was great she answered a couple questions I had. Super helpful. Great customer service. Thank you Stephanie for being awesome.

Stephanie is a very nice lady i came in here for a funko pop but they didnt have it here or around but she showed me one that was gonna be releasing soon so i pre-ordered it. would come back here if she were there to helpP.S she had pretty eyes and a bubbly personality

Very friendly and helpful staff found everything I was looking for

Very helpful people they dont have it theyll find it

Great and informed staff. Small sized store but big sized hearts. They make sure you leave satisfied, and with what you need to maximize your gaming. Even if you didnt consider it all when you went in.

Pretty limited selection. A lot of common hardware (controllers) not in stock, might as well buy from a box store. Staff is pretty knowledgeable though

Totally brainless staff. Called to see if they had a controller in stock. They said they did and then i said I was on my way to pick it up. Any other Gamestop would have asked to put it on Hold or just have put it on hold. Staff totally a bunch of kids who dont care about pride in their work. They sold the controller to someone else 5 minutes after I called and asked for it specifically.

Staff was friendly and very helpful. They werent pushy when it came to trying to get me to renew my subscription either. Not the best gamestop Ive been to in terms of selection but its also not that big considering the location, so the selection of stuff was all in all satisfactory with that taken into consideration.

Ive been here a few times, busy and slow foot traffic. I have had exceptional service every time I go in. They are always trying their best to be helpful and courteous. In a world of online stores, this one keeps me coming in to shop.

Very pleasant experience. I came in to purchase a video game and was greeted by a very courteous employee who not only handled my transaction but genuinely got me excited about my purchase. Not many places have people like that. This place is TOP NOTCH.

Usually always a good visit when we go on weekends. I believe the employees name is Stephanie is always very attentive and is very personable to deal with. Now days that is a rare quality to come across in the customer service industry...The location is okay as far as amount of inventory on hand is sometimes a bit sparse... Other times it is VERY sparse... Either way though if you cannot find what you are looking for at this location she usually has a logical explanation for why or will give you a alternative location or solution another rare quality that someone actually goes through the trouble of actually communicating with you regarding anything other than what they actually absolutely have to.

Great service! They gave me an exchange, I was in and out very quickly.

It has a great selection of video games at low prices and its a nice environment to be in. Nice customer service.

I really like this GameStop. Its in a good location and has a good variety. Every-time I go in Im greeted right away and asked if I need help. If your a Funko hunter, a majority of the POPs are in great condition and a somewhat good selection. They also have some cool collectables and of course lots of games. Your not pressured by the staff to buy this and that like some other locations. Overall I come for the POPs and collectables and will continue to do so.

Helpful staff

The staff is always helpful and nice. They always make sure the customer is taken care of.

Always good staff here. No pressure sales and they do their best to get you through the line wicked.

We vist gamestop since my son buyers t shirtz and games customer service is awesome.

Love gamestop. It has all the games you need to have a great weekend !!

Not 5-star material, but definitely a good place to stop by, not having a huge selection but having hidden gems here and there. Workers are attentive and friendly, and I stop by there all the time.

Small spot. Tight to maneuver when other people are in there. One person behind counter so not very much help. You have to wait until shes finished with customers in line or wait in line for help.She was very friendly.

Staff is always very helpful and friendly. Great selection.

Great place for video games and video game items one stop shop quick an easy

They have a ton of older Xbox 360 games for just a few dollars each. Worth a look.

Great people working here

Inventory is adequate for this size location, but the staff attitudes frequently range from inattentive to downright rude, from the management down. Go to Dublin.

Very friendly employees. Always have what I am looking for.

Super friendly and attentive staff. And always willing to answer any questions you have.

Its so cool I GOT cool game

I called at around 12:30pm today, I asked Angie that I was looking for a pre-owned Grand Theft Auto 5 for the Xbox 360. Fortunately, Angie said she had one copy left. So i asked her to hold it and i left as soon as possible. So Im coming from Hayward and its 30 miles away.I hit traffic and Im running late so i call Angie to make sure she still is holding it and of course she says yes. I get there about 45 mins later. I walk in and say I had Grand Theft Auto 5 on hold. So Stephanie brings out a new copy of GTA 5 and I start to explain to her that I asked Angie to hold the Pre Owned copy for me. Unfortunately, Stephanie thought the game was on hold for someone else and she sold it before i arrived there. All she said was sorry, it was her fault.So i Drove 30+ miles in about an hours worth of traffic just to hear someone say my bad. Thats it. The good news is that we found out that the Gamestop in San Ramon had one in stock and the best part of it was they didnt hand it over to someone else while I made way there.This was a really disappointing experience and I dont believe I will do any business with this particular Gamestop again.

Decent selection of video games, knowledgeable staff

Amazing service and verry helpful.

Customer service was outstanding.

Great customer service and selection

This place might be ok if you know already exactly what you want. Otherwise, you can expect to be ignored and then rushed. I would rather drive to the Tracy one than come here again. They think theyre multitasking, but its really just a whole lot of low quality customer service.

As a Gamer i love this place

Not a good place to shop

Great gamesCool stuff

I put an item on hold and they actually had put it aside for me.

They coo😎

Love it so much

Had good service

Helpful staff, chill environment

I find all of my gaming stuff from there

Very rude employees

Had what I needed.

GameStop is awesome