The car I had was just falling apart faster then I could fix it. It finally left my Stranded and on my birthday no less. The head mechanic was so amazing and was trying all with all he could to help me figure out what happened to the car. Oh and I can’t forget about Kim! She was so kind and understanding about my situation and man I tell ya she is absolutely awesome! She helped me into a beautiful new car and I’m absolutely in love with it!!Big thanks to MURRAY Motors!!

Our purchase was and now well received. we have nothing but praise for our purchase. very good suv.

I always use Murray Motors to service my vehicles. I have never had poor service there. They are fast and dont rip you off. My family has purchased several vehicles from them and all are pleased.

Bought a used 2015 Hyundai sonata here and within the 1st month it broke down, turns out its a factory recall, I found that out after they fixed the car and I had to pay for it even though if I took it to a Hyundai dealership it would have been covered, since then it has broken down at least 5 more times with the same issues and when I got a loaner from them that car had a bad battery and died and I have left messages to the salesperson who sold me the car and they have ignore me. My sister in law also bought a car here and so did my wife and we are all unsatisfied.

There service,parts and maintenance departments need to improve dramatically. They brought my truck in on a recall took it apart then found out they didn’t have the parts. I had to snap my mom d guard back in place. I ordered a bed liner and they ordered the wrong one. I bought my truck there l. They should of went by the vin. The salesman was very nice in fact the hole sales department was great.

Called the parts department, talked to Tony and Dan. Just want to say they know what theyre talking about. Excellent service. They answered all my questions and then some. Got my car in for service and the problem was solved. Took great care of my car! Thanks Tony and Dan!

Salesman promised Kelly Blue book pricing on my very good condition trade and then lowered the price on me after driving 2 hours. The brand new vehicle I came to look at also also had damage to the front that I wasnt told about before driving that far. They wasted my time, so I went to another dealership to buy my 68k truck and that dealership actually followed through with the KBB trade-in pricing that these guys originally promised just to get me there.

I had a 9:00 a m. Appointment that was told would take an hr. Called before I went to check if parts had come in, was told yes. Arrived at appt and they couldnt find parts, said dont worry they are here someplace. Went back in an hour and a half later and the car was still sitting in the parking lot never touched. Went inside to be told we will get to that soon. I took keys and took car home. I was not sitting for hours to wait. They called back few days later to reschedule. I said are the parts in for sure, was told not sure but they should be soon. 🙄

Made a previous tire repair that had leaking valve stem on one of my recently replaced tires good again by replacing the old stem with a new one. Sounds minor, but constantly putting air in low tire was a pain.

I bought a new 2021 F150 from them. I shopped at about 10 different Ford dealers before coming here. They had the best price by far compared to all the other dealers I visited. They gave me a fair price the first time for my trade. They didnt play the back and forth game with the numbers. It was here is what we will give you for your vehicle, here is what we will sell ours to you for. An hour later I drove off the lot in my new truck! It was a very good buying experience.

Murray Motors is great to work with for purchasing a vehicle. My husband and I purchased a new truck and Mike Sproul couldnt have been easier to work with, or nicer. He was understanding and patient (we were late for the final sale and Mike came in on his day off to help us -- Thank you!). A huge shout-out to Art in getting us a great loan! And a big thank you to Mike Packer for hooking us up with a coupon for Pizza City! It was delicious!We love our new truck and couldnt be happier with our decision of buying from Murray Motors of Lock Haven.Jim and Michele Spicer

My vehicle went into the service dept. for two recalls. (guessing they new of the second before I got the notice) I received a letter in the mail of the second recall that was to be completed. I called the department and ask if it was completed. They stated that it was not that they didnt have the parts. Mind you it took over a week to get the parts. They called to schedule my vehicle for the appointment. This was about 12 days after the parts come in. My vehicle needed new tires. I figured while it was there I would just get new tires and have an alignment done. They call me and the tires were $201 each. I told them I didnt need that expensive of a tire. They looked in the computer $136 each. I said I can live with that. She said your total would be $971. WHAT? Why so much? She gave me the price of the tires, the alignment and to mount and balance them. I said I can have them done at my local garage for cheaper than that. Finding out later that the second recall needed to have a partial alignment done anyways and they were going to charge me $89.00 for a full alignment when they had to do a partial alignment anyways.When I picked up my vehicle I started it. The check engine light was on. Funny it was on when I took it in. Seeing that when it was on the first time it was no concern because of the recall. The paperwork stated that all codes were cleared and a test drive was completed. I schedule an appointment for the second recall so the check it out. They tell me that it was the O2 sensor. The O2 sensor wasnt bad when it went into the garage the first time why did it come out of the garage with a bad sensor. They wanted to charge me $231 for a new sensor. I stated it didnt have a bad sensor going in why does it have one coming out. They said they would look into it. I got a call later in the day that there was a wiring issue. They needed to keep the vehicle over night. I use my vehicles for my business. I really cant afford to have one out of service but it is what it is. I hear nothing by 4pm the next day. I call them. They said it was the O2 sensor again and it was on order. My vehicle would be another day at the service dept. and should be completed by noon the next day.I received a call before noon that my vehicle was done. I pick it up and I have a charge of $19.85. The vehicle only went in for recall work. Why should I be charged anything for something that should be covered under recall?Im guessing the only reason you still have a service dept. is because of the warranty work or others dont know they can still have top notch service at another garage with cheaper prices.

My husband was looking for a Ford Fusion Energi. They found him a beautiful car at a sweet price. The process was quick and easy. Very accommodating and great communication. They will get our business again!

I had such a wonderful car buying experience! Kim was awesome to work with and everyone I spoke with was so helpful, courteous and kind! I will definitely be doing business with them again, in the future, when Im ready for my next vehicle purchase.

Well after 53 days, I finally got my 2018 Ford truck with less than 8000 miles on it back from Murray Motors. They put a new engine in it. When I picked up my truck they handed me my keys and registration. I asked for some documentation of the work done and a new warranty on the engine. They had nothing prepared! I was told they would mail it. That is so unprofessional. Especially after all this time and inconvenience. Worst service ever. I would not recommend this dealership.

I took my car in for its 10,000 mile check up. Service was on time, didnt take too long and professionally handled.

The service was good, when they finally got the correct vehicle. Waited an hour and ten minutes before my car even went in for service. Then it was another hour and 20 minutes until it was completed. They know he needs to go to work in the afternoon, thats why he schedules first thing in the morning.

The staff at Murray Motors Lock Haven are professional, top notch, and care very much! Super reliable, great quality & customer service.

I dont live close to this dealership but they gave me a great deal and we handled most of the transaction on line and over the phone. Everything was very easy and went very smoothly. This is a great team to work with.

Great people and a great dealership! Best experience from a dealer! They took the time to find the best deals for me and not just push their vehicles to sell. Stop in to Murry motors of lock haven and take a look! Thanks everyone at Murry motors for getting me into a 2018 raptor!!

Great service team at Murray Motors of Lock Haven!!! Very professional and straight forward on pricing. I wont take my Ford anywhere else.

Outstanding Customer service, professional and fast diagnosing my vehicle and getting it fixed.There service department was amazing.

When driving from Indiana to Connecticut my car decided to die at 4:30 in the afternoon. I cannot say anything but these guys are the best! They showed care and concern and had me back on the road by 11:30 in the morning. Thanks to frank, Steve and the mechanics! You will never get how grateful I was!

Took my grandfathers Jeep Grand Cherokee in due to the wheel getting scalding hot while driving. They had it diagnosed, parts ordered and fixed by the next day! Thanks for the great work Shawn, Frank and Mike!

Customer service was fantastic but what I requested with regard to battery was not completed. I asked them to clean off all of the corrosion on the battery and check it. One day later my car would not start and I had to call AAA to come out to replace the battery at a higher cost. When I popped the hood all the corrosion on the battery was still there. I also paid the $69 for the oil change service so I hope that was at least completed properly. Very disappointed..

Priced to sell, and very easy to work with, I want to thank everyone for an easy and professional job. Well done!!!

Probably the worst service Iv ever had at a garage.Told them what I wanted done to my truck, an three times forgot to do the work. After three times my truck still wouldn’t run or even start. Apparently you just tow them to their garage just to tow them back to your house. Then when I picked it up to take it to a new garage they had my parts hanging freely in the engine compartment and never told me. I was just unprofessional costumer service and no communication between employees. If you want it done right the first time take it somewhere other then Murray’s motor.

I talked to Kim, our sales rep, last Saturday morning and explained that I needed to find a vehicle pretty urgently. By Saturday afternoon we left the dealership with a new 2018 Ford EcoSport. I went through the list of what I was looking for and my vehicle preferences and Kim found the perfect match for my price range. Ive been driving this suv around for the last week and I LOVE it! Their entire team made the process easy and efficient. The gas mileage that Im getting alone is above what I expected. Even the small things the dealership offers shows that they go above and beyond for their clients. They installed Simoniz Glasscoat on the vehicle yesterday and offered coffee while I waited and installed new paper floor mats for extra protection before I left. Which, while not a huge deal, makes all the difference!

I bought a truck from these guys today. It was far and away the easiest, most enjoyable car buying experience I’ve ever had. The staff was extremely friendly and very accommodating. Kim did a fantastic job start to finish. I drove from 4 hours away and it was worth every mile. I couldn’t be more pleased with the service I received, the cost of the vehicle and how quickly the process was handled. I wouldn’t hesitate to do business with these fine people again!

Murray Motors is a fantastic place to buy a vehicle! Mike was extremly kind and patient. There is absolutly no pressure. From the get go he allowed me to make all the decisions on what I was looking for. He never asked or pushed. When I made my decision he still took his time with me, offering me to consider something almost the same but lower priced. When it comes time again to purchase I will definetly look Mike up! Great folks to deal with!!

Just finalized a purchase of a 2018 Mustang Convertible. The entire staff from Murray Motors were professional and an extreme pleasure to work with, and all involved couldn’t do enough to accomadate my needs, especially during this Covid 19 time. I would most definitely recommend Murray Motors for motor vehicle purchases.

Bought a vehicle from Murray’s during this whole pandemic, although the transaction was complicated because of so many restrictions, the staff was responsive and easy to talk to. Took a few days but very happy with everything.

We are very pleased with buying our truck from here. They were willing to work with us and get us what we wanted. They worked with our schedules, were not the pushy sales people. Really enjoyed working with Kim.Thank you for a great experience!

I had a awesome experience getting my car. Kim was amazing

I have bought two vehicles from Kim! She has been so helpful and very patient through the whole process. She went above and beyond to find the vehicle that I wanted. I really appreciate all of the help and the extra steps she took. I would highly recommend Murray Motors. They are truly fair and very welcoming!

Ok

Great customer service and very friendly and helpful staff I definitely recommend for new buyers or anyone who might need a newer vehicle. Definitely 10 out of 10 on all the fields when it comes to looking for a great car dealership.

Great service thanks

I had scheduled my truck for maintenance and inspection, along with two recall repairs. However, the week before the appointment the truck started losing coolant while on the road. Chris Donovan was excellent. He managed to get me a loaner vehicle and looked into my extended warranty on his own to make sure everything was covered that could be, without me even asking. Some people might say it was him just doing his job, but in todays world it was refreshing to have everything handled without doing all the legwork ! Great job Chris and all the service team ! When it comes time for a new vehicle this experience will be in the front of my mind !!! Thank you !!!

$330 and my truck came back in worst shape than I left it. The service manager decided to call me ignorant for disagreeing with him and refused to release a phone number or email for his superior. At that time he hung up on me. I am reporting them to the BBB and to Ford customer care. Save your money and go to an independent mechanic.

Excellent salesman and staff. Our Salesman Mike Packer was great. He made us a wonderful deal. The Murray Motors Ford, Lock Haven, deal and customer care was far superior to the other Dealership we had visited in State College, PA. We love the new 2018 Escape we purchased from Murray Motors Ford. My wife and I plan on making all our future vehicle purchases from Mike Packer. Murray Motors Ford has definitely earned our business.

Kim was excellent. She followed up with use, listened to what we wanted and made it easy for us to get what we wanted. I would recommend her to anyone.

I have purchased several vehicles at Murray Motors even before it was Murray Motors. I always deal with Kim Furl. Kim is a wonderful sales lady, she is very knowledgeable, she is high energy, down to earth, and honest. Kim gives you fair deal and always makes it a friendly experience, and is very easy to work with. Kim is a family oriented person so she knows the value of a dollar and tries to get you the very best deal for your dollar.I have always been pleased with all the vehicles I have purchased and the service as well. I met the new owner of Murray Motors and he was down to earth and easy to talk to. I have sent family members there and recommend Murray Motors to anyone wanting a good quality vehicle new or used.

The guys on the sales floor were great when I first leased my truck, and they have good prices.Each time I had basic service done, they always fit me in their schedule.... but all 4 times they would forget to call me prior to end of day so I could pay over the phone and pick-up after work—which is the instructions that were provided at the drop off.The only reason I drove from Williamsport to Lock Haven for service was because I leased through them, and after 3 oil changes the 4th was free. My 4th service was not free... they said because they never gave me a customer visit card to hole punch. They looked up that I did have 3 prior visits there, but said they will give me my 5th oil change free instead.When it came to purchasing my lease after the 2yrs, it was extremely difficult to get them to take my money... Multiple voicemails were left, yet never returned on both the generic voicemail and the specific person who handles the end of lease procedures. When I finally got a hold of the only person who does lease-end purchases, he gave me the WRONG instructions and directed me to FORD. An hour on hold and speaking with customer service directed me back to Murray Motors. Only after speaking to the manager did I receive the correct information for the next steps.I explained that I would be in that Saturday with the necessary documents and money—and was told no appointment was needed. After showing up first thing on that Saturday, I had to meet with the same guy who gave me incorrect info last time. He informed me I didn’t have an appointment and we probably wouldn’t be able to purchase the vehicle and terminate the lease. After a phone call with the manager, this again was resolved.Customer Service and Communication here is poor at best. I will not be going to Murray Motors of Lock Haven ever again... nor will I recommend any friends to go there.

We were looking for a new Ford Edge in PA, NY and OH. Many dealers would not work a deal over the phone. Kim and the team were willing to answer all our questions and give us a very fair deal. This vehicle has more than we needed but was by far the best value we had found.

We have purchased two new Fords from Murray Motors in the past year. We are very happy with the deals that Jeff was able to put together for us. He made the whole process easy and fun. Many thanks to Jeff and Murray Motors!!

Very very happy with everyone there good set of people I can say they are there to please the customer

Great place to buy a car! The sales team was great and got me into the car I wanted at the price I could afford! I highly recommend them!

The service staff are kind and courteousThey tried to find ways to save me time and money.

We would absolutely recommend Murray Motors Lock Haven! Kim helped us get everything figured out and made the process something that it should be rather than what we were experiencing during our search for a vehicle. This is a great car dealership. If you are looking for a vehicle, we highly recommend you to go here.

I have been working with Kim this week and today I got to drive away with my brand new Ford Escape! She is a super professional, she was able to answer all of my questions and help me find the perfect car. Not only is she knowledgeable, she sprinkled a great personality into every interaction we had!

Totally satisfied!!! Got a great deal ( payment was even lower than quoted). These guys and girls are the best and I love my new truck!!!

Pleasant, fast, and friendly experience. Jeff, Mark, Tony, and Jodi were all fantastic. I purchased a 2017 F-150 XLT for a steal. I came to the dealership with my own financing in place and they even found me a better deal with a better interest rate. Lowered my payment too! Won’t go elsewhere. Thank you!

Dealing with this dealership was easy and pleasant with no games. Specifically, our salesperson Mike Packer and the General Manager, Matt Yeager were great to deal with. Although they were an hour away from us, it was well worth the trip. I think youll feel the same way.

Kim Furl was a great help in this purchasing experiencing. She helped with making sure that I had all my needs met. I will definitely be back again.

When i had my car serviced at murry motors the work was done good . But when I picked my explorer up I was upset with the inside of the vechile . there was mud on the passenger door . the towels I keep on my seates were haif on the floor. ther was grease smudged on the drivers door handle . iam very fussy with the inside of my explore. I keep it very clean. and i expect it to look like that when i picke it from being serviced

I came to Murray Motors knowing what I wanted. The salesman Jeff Chopick did everything he could to get me as close to what I wanted as possible. I will definitely be recommending this dealership to everyone I know, & will DEFINITELY be purchasing from them again! Thanks again, Murray Motors!

Absolutely amazing staff and dealership. You know youre getting a good deal when you buy your car here. They want to help. I have never received better customer service or care than I have here. They truly want you to walk away feeling great about your purchase, everyone was dedicated to honesty and fairness and it shows in their work! Great job guys, keep doing what youre doing!

Always friendly Willing to help No issues Technicians very good

Great people in the parts department! I buy all my parts from Murray in Lock Haven. They usually have what I need or can get it within an acceptable time frame! I definitely recommend going here for all your parts needs.

Had a fantastic experience buying a vehicle, actually a few vehicles, from Jeff Chopick. Wasn’t sure what I was looking for but he has helped pick out the right car for my family every time. Each time it’s been quick to get approved and take the vehicle Home. Really values your time and is patient when you’re unsure! I highly recommend!

Thank You Murray Motors Lock Haven! Unlike most salespeople, Kim, stood out because she didn’t give up on my search. She was willing to continue to look for possibilities even as I changed my mind about the possible vehicles I was interested in. And, it not only paid off for her, I was introduced to a vehicle I never would have been searching for and at an absolutely amazing price. Initially I was a bit disappointed to find out I had to wait for an appointment with the finance guy to seal the deal, but the courteous, thoroughly-prepared Arturo made it worth the slight delay. And, then to have Kim personally introduce me to my new car and the details she had enthusiastically researched made it all the more exciting to drive away in my new car. Way to go Murray Motors LockHaven! You get 5 shining stars from me!

Always ready to take my vehicle in at the time I ask for and within an hour, vehicle is ready to roll. I really appreciate the service..

Extremely happy with my experience at Murray Motors in Lock Haven.There was never no sales pressure.(Something I absolutely despise)Our salesman Jeff Chopick was very courteous, took the time to get to know my wife and me. The financial department & Jeff worked with us and and got us the deal that we were happy with that helped closed the deal.

This dealership is the best. I have been buying from Jeff Chopick for many years now and he has always been super. I also love the fact that they do so many community events also. Dont wait to go in and see them. :)

Fantastic customer service through and through!from lacy the sales and marketing coordinator to Kim the sales consultant and Jodi in business management,I am very happy I bought from this dealership.i bought a new Ford edge and got the best price over anyone else I have researched.it was a no hassle no pushing me to buy.they only responded to me when I asked for information!!I highly recommend them to anyone looking to buy a new or used vehicle!thank you to everyone at Murray motors of lock haven.

Love our new car! Kim was GREAT with us and would recommend her and Murray Motors in Lock Haven to anyone!!

Murray Motors Lock Haven was a great place to buy my 2009 Honda Accord. The staff was awesome and super helpful! (Especially Matt Yeager)

Great deal very nice people and went above and beyond for me. I truly appreciate it!

The entire team at Murray Motors was fantastic to deal with, from sales (Jeff), to finance, to the owner (Brian) all were honest & fair from the initial phone call. Made the 500 mile round trip from OH totally worth it! I will be back for my next vehicle.

This place is very unprofessional. They had one offer for us that was way more than we would like to pay and also wanted a bigger down payment than we said we wanted. We were gonna settle because we did love the car but we decided to go to blaze Alexander Nissan near the lycoming mall! They found us the perfect car which we love and our payments were in our range. They are also flexible with down payments! They cared about us and our needs and wants! Do not go to this ford and expect to walk out with what yu want! I highly recommend Blaze Alexander Nissan!!!!!!!

I enjoy going to murray motors. their service dept. is top notch. i been going there for years. we have are 2016 edge and 2017 f350 diesel service there. all the people at murray motors treat us well. thats why we always go there.

Transmission is leaking after service

Jeff Chopick has to be the best car salesmen in the Murrey motors empire . He is customer service focused and driven. He delivers on his promises and takes the time you need to get the right car. Great job.

I leased a 2017 F-150 XLT about a month ago. I am very happy with Murray Motors Lock Haven. The sales staff were phenomenal and the support staff was helpful and knowledgeable. Murray Motors Lock Haven is committed to the Lock Haven and surrounding communities and cares about their past, current and future customers! I highly recommend them when considering a new or pre-owned vehicle purchase!

You cant find a more friendly group of people. Their auto service department services all makes and models. Very trustworthy and do great work

I will highly recommend this store. Im not gonna share my experience here but start from customer service and car service are really amazing they are all very great 👍 specially to Tony and Kim. Also they all know how to treat people even though we’re asian.

Excellent service the employees were great and are salesperson Kim was excellent as usual. Purchased our second vehicle from Murray Motors thanks to Kim. We will definitely be back.

Jeff was personable and thorough. The financial staff helped answer every question we had no matter how many.

They installed a factory trailer brake controller as quoted

After much research, my husband and I visited multiple car dealerships while searching for a new car. Disheartened, we tried Murray Motors Ford Lock Haven after a recommendation. I am sure many people can relate to the anxiety one feels when dealing with car purchases. I hate to admit that I am skeptical when dealing with car dealerships, being taught that each salesman is out to swindle me of money. This was not the case with the Murray Team. I have never been more relaxed purchasing a car. Not only did Jeff Chopick take the time to answer our vehicle questions but he even suggested ideas we hadnt considered that were ultimately to our benefit. Our trade in offer was very fair. Matt Yeager made all the paperwork easy to understand and stress free. The staff of Murray Motor LH made it their business to ensure we were satisfied. Never have I been more impressed with the care a dealership gave to a car buyer.

They went above and beyond to help me with my car. Very pleased with the service!

Great buying experience with great help from the sales team n general manger. Espically my sales men Mike Packer

Very pleased with the service department

We have been dealing with Murray Motors for several years now, and every experience with them have great, we always ask for Jeff Chopick, and he always goes the extra mile for his customers

Great service and great crew!

Excellent service department!

Best parts department Ive even delt with. The guys really know what theyre doing.

Just bought a Ford Flex from Murray motors Lock Haven. The sales staff was great. I will be purchasing from them again

I came in an hour before closing and Rich hooked me up! My 2nd vehicle with Murray Motors and it won’t be my last.

This is now a bill brown dealership (Murray motor co.) Bob retired good for you bob enjoy it!!!!

Very courteous and professional

The service and parts departments are top notch.

Wonderful purchasing experience and great vehicle service department too!! A+ establishment all around!

Awesome great people sales and service 1st Class

Very happy with my purchase

State inspection

Great service and really friendly people!

Hopefully they change some things from when it was bob McCormick. Terrible service department been there multiple times for the same problem and it was never fixed on more than 1 vehicle

Staff is very friendly! They work for you!