Some years ago our company was dissatisfied with the customs broker we were using. They were impossible to reach on the phone & over-priced. After researching competitive services, we decided to work with WB Skinner. Our decision resulted in working with a responsive, easy to reach, experienced, knowledgeable, professional & competitively priced service for many years.
I have been working with Bill for about a year now. When I was first starting out I didnt know anything about importing. Bill guided me along the way and really helped me grow my business with a lot of great information that saved me lots of money. Im able to email or call Bill and get him almost every time. He is professional and cares about you and your business.
I deliver here once or twice a week im in and out in an time orderly fashion. Wish all other companys,Would be as professional. Thanks guys good job.
I used Chuck Skinner to help with some of my early shipments and it has been a nightmare. Go use Flexport, do not allow this guy to give you quotes that he will not honor and a list of fees that will multiply every step. On my last transaction I fought his pricing scheme and he then moved my shipment to his warehouse and threatened me with storage fees and additional fines from the government. Call Flexport or demand your broker give you up front pricing that will be honored.
STAY AWAY OF THIS COMPANY! I called requiring a service, was transfer for what i believe is the owner Bill Skinner, this folk super rude, not professional, wouldnt let me talk. I sent him an e-mail he replied without even answer what I asked. Hang up the phone on me. CUSTOMER SERVICE ZERO!!!! Terrible company.
Trying to import some supplies for the first time was a disaster, Julie saved the day!
Very very really bad.