PARTS STAFF EXTEMELY RUDE AND COMPLETELY LACKED ANY CUSTOMER SERVICE SKILLS (DETRIOT DIESEL PARTS) SALESMANS NAME LEFT OFF BUT WAS NOTED
Excellent customer service.
Great Experience for a first timer !!!. Rolled the dice and dealt with the guys for the first time in the parts with a $7500.00 order THEY came through BIG TIME !!! Everything was ordered correctly and quickly even had the Service Foreman come over and give me some pointers on the rebuild. SECOND time around was on the service side, they took the truck in and ran the overhead made all the necessary adjustments and replaced the exhaust gasket. They were in contact with me every step of the way even on the test drive. This location is 45 min away from us but is definitely worth the trip.
Always friendly and quality work, the service dept got me up and running quickly. Our bus has had no problems since the repair. Thanks ADDA!
Dropped off 2 transmissions and they were very helpful and informative on their procedures for rebuilding the systems
Good service
Was quoted over $5000.00 more than other shops in the area for the same job! I have done research and seems like many 5 star reviews are from employees that work there. I talked to unhappy customers who went there for only cam housing oil leaks and told they needed 6 new injectors....because the fuel system was not primed correctly and seized up all the injectors and the customer has to pay big $$$ to fix!!! This is just 1 of many horror stories about this place. Look at the other locations reviews and you will see the same thing. I highly do not recommend.
Always get great service- trucks returned clean and ready to work- Kurt does a great job coordinating the repairs and keeps me updated throughout the repairs
Great job and good service on time nice and friendly people thank you guys for fixing my coach
Waaaaay overpriced and dishonest! Quality is not there, horrible customer service. Much better and less expensive shops in the area like North Jersey truck. I would not recommend this place.
I had one of their drivers help me get in heavy NY traffic with a very heavy loaded down truck of flowers.. the fella stopped and waved me over. I was pinned on a service road trying to head to the George Wash bridge.. thanks for the help brother.
Good people!
Great service technician..tech were very helpful...
Good place for all your generator needs
I own a 9400i so this place does come in handy.
Nothing but the best quality service and repair
Guys are super smart and know what there doing the first time.
Please practice covid-19 guidelines! Bergen co. has a very high amount of cases!!!
They take to long to acknowledge people and move to slow but the people are nice
I make deliveries to this company occasionally and Jose, that works in shipping and receiving is always pleasant and friendly.
Repairs are incomplete and expensive
Fantastic service! Staff is very professional, and courteous. They even provide the driver with a comfortable and spacious waiting lounge.
I work there with a great group of folks and the service we provide makes all her customers very happy because our expertise is above and beyond
Very disappointed with the quality overall
They treat you fair. Quick in and out.
NO COMMUNICATION WITH CUSTOMER!
Very good service got everything I need
Has complaints with the BBB
Take too long big $$$$
Very disappointed in the service
Too much time on job
Theyre job was incomplete, and still charge a lot of money.
Stay away
Unsatisfactory
Good service
Mangifico
Nice
Horrible
Junk!!!
Good