Negligent! My door has been sticking for years. I called these guys to finally get it fixed. The 1st tech couldnt find anything wrong with it. My wife even told him that it sounds like its sticking. He says no its not. So he changed out all the rollers and tightened the springs and charged me $250.00.Well the next day I am leaving to work and the door is worse. I call them back and they send me another tech. He cant find anything either and tightens the springs again.So my wife comes home and tries to open the door and of course the spring broke because its been over tightened. Luckily her car was outside.Well of course theyre not going to own the spring and they said I would be getting charged for another service call and new springs if they came back.So I called someone else to replace the springs and he saw where it was sticking in about 5 minutes.I called and talked to a manager about the 2 techs not being able to figure it out and he blamed my wife for signing off on the repair.Laughable service! Be careful with these guys. Theyll break your door in order to make more work for themselves!
Beautiful showroom. Receptionist was pleasant and helped me answer all of my questions and gave me options based on my budget. Would work with them again in the future.
Inquired for an estimate and had a tech out less than 2 days later to check out my situation. Reasonable estimate that included a new drive motor. I asked for some time to mull it over and later decided for it. Spencer was back over the same day to replace everything except the door itself. Very pleased with the response, service, and attitude of both Amy and Spencer throughout the process.
Torsion spring snapped. Emailed a message to Advanced Door after-hours. Received a phone call first thing in the morning from Amy. She connected me with Spencer, one of their technicians. He arrived at our home in less than an hour with everything he would need, and then some, to complete the job. After inspecting our garage door and hardware, he clearly communicated what needed to be done and gave us some additional recommendations. Within an hour, the job was done and the garage door is working great. Would definitely recommend.
They have worked on my rental property twice. The most recent time we had a misunderstanding about what would be fixed, we discussed the issue and they removed the charge due to the confusion. Highly recommend.
Advanced and Spencer H. did a wonderful job. My opener wasnt working right I called Monday morning to make an appointment. Within minutes Spencer called to let me know he could come over a day early. He looked over the unit and gave me a couple of options. I took a day to look things over, made a call and he was there first thing the next morning to replace the door opener. Done within an hour, he and the receptionist were great to work with, quality install and a fair price for the job. Thanks
Took time to find part for garage door. Nice show room.
I love the work that they did for my garage. It was very prompt and profesional. I would 100% use them again
Mike with Advanced Door was easy to work with and prompt! From the day we called about a burned up motor to the day we had a new one it was less than 48 hours. He was very kind and communicated timing of his arrivals clearly which was so helpful for my schedule. He looked for ways to help our old door run even smoother without having to replace anything but the motor and because of that the door is in the best condition its ever been in. Was very happy with the quality and speed of Advanced Doors work! Would definitely recommend them.
Mike Hansen called within 15 minutes of my speaking with the receptionist, and told me he was just finishing a job and would be at our home as quickly as possible. Good to his word, he arrived as promised, explained what he would do and then did it remarkably fast. From the time I placed the call until the job was done was less than 3 hours. Fast, skilled, and very pleasant. Next garage door I need help with, Mikes the man!
Mike Hansen came to our rescue after hours, knowing his next day was busy. He quickly accessed and made adjustments to square and balance the door. Replaced noisy rollers with quieter good quality rollers. Mike replaced the door switch and quickly programmed it. Cleaned up and left with a smile. We had issues with the switch and controller activating on its own, very disconcerting. Mike returned the next day (between travel to other jobs) and replaced cables that were frayed. The system continued to think on its own... don’t use LED lights in door system. I switched the “MyQ” for a wireless door switch, that’s not so smart. Happy with Mike’s service, thanks.
I had a great experience with Advanced Door in Logan. The tech, Mike, came out and was so kind. He explained what he was doing and worked quickly. He did such a great job! So happy with my experience. I would 100% recommend them to anyone.
Excellent same day service and repair! I called first thing in the morning and my door was serviced and repaired by 1:00 the same day! Thanks!
This team is great! Isaac and crew let me know they were on their way for my appointment, showed up timely and finished the project quickly. Great experience, with customer support to follow on any additional repairs needed. Big thanks to this team.
My garage door remote control stopped working. I couldnt figure out the model I needed, but when I called Advanced they said they would check to see if a technician had a Universal one on his truck. I was very surprised and pleased when Mike Hansen came to my house to deliver it and program it for me. While here, he also lubricated the moving parts. This was amazing, unexpected service. I would recommend them to everyone.
Mike Hansen was on time, courteous and professional. He repaired the spring on the garage door quickly and explained the job clearly and even helped me set the code for the second door. He was great!
We had a broken spring on our garage door that was only 7 years old. I called Advanced Door who did the original installation. They checked to see if it was under warranty(it was) and had someone out within a few hours to fix it. Mike Hansen was the the one who helped us and I’ve never met such a friendly and helpful “garage door guy”! He even got out his taller ladder for us so we could change the light bulbs in our high ceiling garage while he was working. He had the problem fixed quickly and was just a happy, helpful guy. Thanks Mike!
Mike Hansen was on time, called when he was coming. He was knowledgeable, fun, explained what he was doing and showed me how to lubricate the springs. He did a GREAT job! Thanks
If you live in Cache Valley, this is the place to call for garage doors! I get this magazine style ad once a month in the mail. Started calling about garage door services and none of them would service this far north. Finally, a friend told me about Advanced Door. Isaac, the technician that came, was prompt, friendly and knowledgeable.
Mike did an absolutely fantastic job for us, super knowledgeable and friendly! Service turnaround time was super fast! Wed use Advanced Door again for any garage door needs!
Never used their service but a guy in one of their trucks cut me off and cussed me out in line at Little Caesars. If this is the kind of people that work there never gonna go there for any of their services
I had called both Advanced Door and a local competitor this morning desperate for help with our garage. Both promised to have their technician call and scheduled a time to come help. The tech from Advanced Door was prompt in returning my call, and had fixed our garage door before I heard back from the competitors tech. Not only were they speedy, but I was quite impressed with how pleasant both the help desk and technician were. Thanks for a job well done! Loyal customers for life.
Mike was every pleasant to work with, very knowledgeable, efficient and thorough, just wanted to publicly thank him.
I have to give them ONE STAR, because I cant give them ZERO STARS (which is what they deserve). I called at 8:00 am to have my garage door serviced. Royce said he could get a guy out in the afternoon and the service man would call to set up a time. I explained that I had to leave at 4:00 pm. No problem he said. At noon, I called and spoke with Paul to tell him that the service man had not called me for a time. He said .... and I quote, Ill have him call you immediately. He never did! I called at 3:15 pm and spoke with Paul again to tell him not to bother. Funny how when you call their number, the voice comes on to tell you that the call is being recorded for QUALITY PURPOSES ... what a joke, there is NO QUALITY. How do these guys stay in business with service like this? Good luck - Ill find someone else that actually wants to work.
Remarkable experience - from the estimate to the ordering to installation, the entire process was seamless. The written estimate was detailed and clear. Excellent follow through by everyone. The installer called with the time he would be there and was prompt. Very professional team. With the life time warranty, quality of parts and excellent service I was unable find another bid that was comparable.
I arrived home one evening to learn that the garage door wouldnt open - it kept going up a few inches, then closed immediately...over and over again. After doing a bit of research online I learned that one of the torque springs had broken. I spent a bit of time researching the job and ultimately decided I didnt want to tackle it myself, so I started looking for a local company to do the replacement job for me. I had no recommendations from anyone, so I started reviewing websites. I visited a few before landing on Advanced Doors website. While the website was well done, it didnt make me suspect that Id be paying for their marketing, so I continued reading the reviews. I was impressed with the reviews and decided we would contact them. I knew Id be starting the next day early and would not be able to contact them myself, so I gave my wife the number and asked her to take on the project. She called at 8:00 AM and they had a guy out in a few hours. The service team did have to make a custom spring for our garage door, so they did have to come back, but it was not much later the same day before they were back to finish the job. Before I was home from work the job was done. I did not price compare with other companies, but the repair job seemed consistent with what I would expect based on time spent and cost of parts. The service team was polite and professional. I would use them again for another job.
Advanced Door offers the best service in Cache Valley. We have worked with them on many projects and they always ensure a quality install with great service.
Our new Advanced Garage Door is so beautiful and we couldnt be more pleased with the customer service and installation work! Thanks Advanced for such a positive experience with a product and service. We got exactly what we wanted at a reasonable price and with a life-time warranty on the door (which includes labor!) and annual maintenance. That is a great deal!
We love our garage door! Advanced Door installed a beautiful door, just what we wanted. I cant get over how quiet it is! They were very professional and easy to work with. I highly recommend them.
We were very impressed with how quickly Dylan got back to us from our initial phone call all the way until the install was complete. Very friendly and professional, I have already recommended them to several people! Thanks for being so great to work with!
What a great experience! Our springs broke on our door. I called this morning and the technician arrived this evening. The job was completed within an hour in a friendly yet professional manner. Thanks so much. I highly recommend Advanced.
Every time Ive used Advanced Door theyve been quite to respond and very helpful to answer any questions. They are organized and are well priced. I would recommend using them for any garage door needs.
My garage door simply wouldnt open one day, so a neighbor recommended Advanced Door. When I called, Landon listened to my description of the problem, diagnosed the likely cause (a broken spring), and provided a price estimate for the replacement parts and service charge. I was able to schedule an appointment right away. When the technician arrived, he quickly completed the repair and even took care of some minor finishing issues that were unrelated to the problem with the springs. The final bill was slightly lower than quoted and very reasonable, and my door is now working just fine. Also, the new springs have a lifetime guarantee. I would gladly recommend this company to anyone.
The work Advanced Door did on our garage was amazing and quick, I was very impressed. The technician arrived earlier than planned, evaluated the door quickly and called me immediately and had the work done, all in less than 30 min.I was very impressed with their work.
Advanced Door was prompt to respond when I called about two 20 commercial doors needing attention at my business, Component Playgrounds. I was impressed by their ability to deal with the issues quickly and professionally. The guys were very friendly and competent and completely solved the problems. Ill call again if I have other issues for sure.
Weve used Advanced Door to service broken springs over the years and theyve always been great to work with, usually with same day service. When the time came for a new garage door we knew that they would treat us right. When we called the sales rep came to our house later that day. He offered us several options that would work for us with no pressure. He didnt try to sell us on the most expensive products, but focused on what would work best for our home. They were patient as we took some time to make up our minds, and they worked with us to remedy a miscommunication regarding the door that was ordered. Installation went smoothly and was done very professionally. We had one small issue with a missing remote, which they brought to our home personally after hours. I would definitely recommend Advanced Door to others and will use them again myself.
Advanced Door saved the day...AGAIN. We have been in a bind two times. Each time, AD has been fast and reasonable. Great communicating the issue and what is needed.
We have had our Advanced Doors garage doors for several years. They have worked beautifullly! We had the service technician come out to check them and he fine tuned them so that they are working just as well as they did brand new! Dylan is very capable and reliable.
Advanced Door was very easy to work with. We love the door! There was a very short lead time to have the door installed, which was great, and the intaller did a super job. The installation went very fast and everything was left very clean. The door looks and works great!
We have used Advanced Doors on several of our jobs. They are always very professional, efficient, with very competitive prices. Our sales rep, Tristan is our go to guy for garage doors. Highly recommend this company!
Advanced Doors is great to work with! Repairs were completed very quickly. I would highly recommend them for your garage door repair!
Advanced door did a great job. They came out the same day and were very friendly. The parts also have a lifetime warranty.
I needed a repair on my garage door opener, and Advanced Door was definitely the right one to call. The technician was knowledgeable and efficient.
These guys are so professional and friendly. They had my garage door up and running in half an hour. Highly recommended.
Ive been using Advanced Door now on all of my jobs for over 3 years now. Ive received great service from both the sales people and the installers. Very professional, and they do quality work.
We had a great experience with Advanced Door! They came to us quickly and got us all fixed up again! Thank you Advanced Door!
Clickers doesnt work half the time and the dude put stickers on my doors and walls that pulled off my paint, very unhappy
The doors that I had put in were very professionally done. The work was done quickly and they look very good.
Advanced Doors installed my garage doors and did an amazing job. I was most impressed with the lifetime warranty that they gave me. In the past I have had to replace garage door springs or the motor.
My recently broken garage door was replaced sooner than I expected (highly appreciated!!), and every contact with Advanced Door employees was courteous and professional. Great service!
I give them 0 stars! My husband made an appointment with them for 3:00 p.m. today. He left work early so he could meet the guy and he never showed! My husband called them and somehow they thought he had canceled his appointment, when he didnt!Horrible customer service! Will never call them for anything again! Will tell everyone how horrible they are!
The new door looks great and works as it should. Life time warranty will be hard to beat!
The tech showed up checked out the problem and gave a quote. Then went to work quickly and efficiently. He was fast and friendly and did a great job 👍
Very fast response; and very attentive. staff are very professional. thank you for your help.
Tristan is the best, great customer service and always willing to go the extra mile. They come and get the job done right the first time!
Very fast response; and very attentive. Staff are very professional.Thank you for your service.
Awesome service and best prices around!
Service was prompt and prices were fair. The service technician was professional and knowledgeable.
Good commercial door service! Dont waste your time calling anyone else.
Terrible service. Had to go with another company.