Rented an outdoor parking spot for our enclosed trailer and after a year or so they decided to raise the rent by 25 to 30 percent. I understand raising prices but I could have gave up the spot and rented another spot for $6 less a month in the same facility. They did drop it $5 per month. We also had just rented 4 other indoor units though maybe we could get a bit better price but no chance. Nice place other than that.
Ethan made our experience so smooth. He is the best. The units are so well taken care of. I would highly recommend Extra Space Storage.
I started storing my Chevelle and motorcycle here in the winter quite a few years ago when it was the original ownership South Cache Storage and had a Great experience with them; I got my 10x20 at $80/month and they never changed my rate on me for the multiple years I was with them. After Extra Space bought it out, my rate was increased not long after to $88 - only $8 (10%) more, nothing crazy, didnt really bother me, no big deal. However, I just received another rent increase notice in the mail, now theyre trying to jack it alll the way up to $149 - almost doubling the rate I had been at. I tried calling the office to see if there was anything they could do to work with me and keep my price at least closer to what I had been at for Years there, hoping since I was a long time renter with them that always made my payments theyd be willing to work with me, but they said there was nothing they could do and that Id have to start paying the $149 now. Ive since sent in my cancellation and will be moving to another newer facility in the valley thats renting their 10x20s for only $90/month.
Highly recommend! It has been an awesome place to store our belongings. Very clean secure facility and they’ve been amazing people to work with!
It was such a blessing to be at extra space in Logan, UT. Ethan was very patient and kind in my very hectic moving process. They were diligent, great communicators, and well organized in every aspect. A very well-run business. Thank you, Ethan and thank you, extra space.
Ethan helped me secure my storage space. I’ve met with him a few times. He has been professional, knowledgeable and helpful. Answered all my questions escorted my wife and I out to see the storage space and just all-around a great employee. An asset to extra space and me! Thanks so much
I rented a unit a month ago, and Ive been very happy with the service. Signing up was quick and easy, and I wasnt hassled to buy anything I didnt need. The unit was clean and feels very secure. The workers are very friendly and helpful; my card accidently declined and they simply re-ran it for me with no problem. I would definitely recommend them, especially if you need a climate controlled unit like I do.
Was locked inside the gates for over an hour due to power outage, outage was not their fault but waiting for someone to come unlock the gates for that long is frustrating
I have to say this was the smoothest facility to rent from! They have a great intuitive website and Marty the Site Manager is amazing! He answered ally questions, was prompt Im his replies and just all around provided excellent customer service. The facilities were well maintained and super clean! If you are needing a place for storage I would rent from Marty at Extra Space Storage a million times!!
Great place to store my junk from my old house when I moved!
So far I am very impressed. Nice sized unit way clean and totally ready for me. This has eased my stress during a very tough move. Thanks
They keep raising my monthly payment without telling me. Not cool.
Ethan was so helpful getting us what we needed. Nice, clean facilities with friendly helpful staff.
Professional, friendly service. Not the cheapest, but certainly seems most secure for my needs. You get what you pay for.
Sign up was quick and easy. Very efficient process. Easy to transfer info from one facility to another
This storage facility is gated, has temperature controlled units available, is only open certain hours of the day, and overall a pretty good experience.We had two units, after finding out that the first one wouldnt fit everything. They gave us the second unit quickly. Unfortunately they gave us the wrong unit. So we had to move everything out of the second unit into a different unit. A bit of a headache but we were able to work it out with the office.The temperature controlled units worked as expected, and they were very proactive about pest control. In the hallways youll see lots of traps, and when we moved our stuff out of storage there wasnt any indication that mice had been in the unit.
Awesome storage units! Thank you.
100 percent helpful to find the best space for your needs:) if you have any issues, they are totally willing to help you as best as they can. 10/10
We moved back up to Cache Valley at the beginning of the year and have been very impressed with the quality of the units and management. I’d highly recommend it to anyone
My mother has been renting storage here for tue past 5 years. Recently I needed storage for my college student returning for tue summer. There is next to no availability for small units in Cache Valley, but here they were able to help. They are on the pricey side but I enjoy there extra security and the fact that there are people on site you can talk to when you need them (during office hours ofcourse). Access os 24 hours. Definately recommend!!!
Well managed and taken care of in a timely manner.
Very helpful, friendly and patient. Returned calls promptly.
Marde was a big help. Very friendly staff. Good service. Good security. Will keep using them!
I only stored here for a couple of months between moves, but had a great experience. The unit was clean everything was really nice and easy. The customer service was SUPER helpful and willing anytime I called. Overall, no complaints!
Ethan is a great manager super friendly and great guy takes very well care and maintains the facility clean!
Process to reserve and get the unit was very simple. I reserved my unit online and a rep called to finalize the remaining questions and send the lease to review and e-sign. The rep explained all charges for the first bill including the first month at no cost. There were no surprises or hidden fees. I just moved into my unit so I can’t speak to the service after getting my unit or cancelling the unit but if it’s as easy as it was signing up and leasing the unit, I would highly recommend Extra Space!Updating review 11/23/2020 - I have cancelled my membership and moved out. The cancellation process was very simple and easy to do. I cancelled online and called to confirm which it went through online. I then received a call and a text confirming the unit was moved out/cancelled. My only hiccup was having moved out a month ago but since my lock was on the door I couldn’t cancel and had to pay for another month because I couldn’t get to the unit to take the lock off for several weeks. I would have approved them to cut the lock off but that didn’t happen.The day I went to cancel my unit I received a notice that my monthly unit rental was increasing $6 per month. Not a big deal and that’s assuming it’s because it was a month to month rental and they can reevaluate their rental pricing.Overall, it was easy to rent, easy to move out and cancel. Except the whole lock thing and price increase of nearly 10% after only 4 months of renting the unit. It’s difficult times for everyone so it’s understandable but more importantly they are in the business to make money. What business isn’t? It’s stated in the agreement you sign that this can happen. Plus, if I wasn’t in such a rush I could have been more diligent in finding out of leaving the lock on was okay. Again, overall, it was a good experience, the unit was nice and clean, the gate has codes going in and out to track who’s coming and going and security cameras around the property! I would recommend renting a unit there!5 stars out of 5
Super easy to rent Online was able to talk to a representative 5 minutes within reserving a unit, when we got to the unit to was super user friendly and easy to find, the unit was also very tidy! Quite impressed
The service is great and the temperature controlled storage space really makes a difference. Sorting through your stuff is much more pleasant if you arent cold.
The facilities are kept very clean and they have always been very helpful. I plan on renting again next year.
They didnt send a email letting us no that they raised the rent on one covered parking. They are sooooo dam high price for wat you get
The property looks great and looks brand new. Ethan is so helpful and friendly. The prices are so inexpensive, too.
Great service! Thank you.
Very very convenient and helpful, Ethan was a huge help
Super quick and easy to look at a couple of options, rent a unit, and get everything needed to move it.
Nice place and nice owners, just a little pricey.
Julie and staff were so helpful and friendly. When we brought another load of our possessions from out of state and saw we would need a bigger unit they found one for us across the hall and made the change in paperwork seamlessly. Love that we could book storage for the trailer we brought online 24/7. The facility is so clean and the prices for trailer storage and climate control are fantastic!
They have always been willing to work with us on our various needs. Great place to store items.
Very clean, easily accessible storage units. Excellent customer service.
The phone call to reserve 2 spaces and the check-in process were amazingly fast and easy! The facility is well laid out and clean. I like the accessibility, plus the security that they offer. Close to Logan and an easy drive towing a trailer. Overall very satisfied! Will be renting at least 1 more space in the near future. Highly recommend!
SO far so good, the signing up process was very easy and I like the way the place is secure, its nice we have covered parking and they have a space big enough for our trailer
Wonderfully clean and well kept.
Great, friendly service and a reasonable rate. The facility is brand new and super clean.
South Cache Storage has been great to work with. We are storing an entire houseful of furniture there while our new home is being built. It is great to feel confident everything is safe and secure and in a climate-controlled place, yet we can access what we need during this building process. We checked into some other storage facilities but they stack everything in crates and shrink-wrap it for safe-keeping. You cant touch your stuff again until it is delivered to you at the end of the designated storage period. Thanks for a much better storage alternative, South Cache!
South Cache Storage simply makes things easy. Online account management, rental and 24 hour access. Staff is super friendly and very accommodating to all my needs. Ive rented from them several times and never had a problem.
Great place really clean good prices amazing employees
Friendly, clean, and great storage units!
Great customer service, easy to work with and I feel confident our things are secure.
They do an excellent job keeping this place clean, and secured. The staff is very helpful and friendly too. If you care about your stuff, store it here.
Wonderful storage facility! Julie and her crew are very caring, helpful and available with whatever assistance we need. The units are clean and secure and easy to access. Highly, highly recommend!
Fast and friendly staff, easy-access unit. Clean, temperature controlled. Cant really ask for anything more.
Unit was clean and very convenient!!
My experience with South cache storage has been wonderful. They have been Super helpful, and very kind. We have used them on and off over the last ten years and we always get great service. The units are well kept and we have access 24/7 if needed. Security is to notch too. Ive recommended them to several family members and friends. Thanks South cache storage
Very nice, new facility. Well managed and very secure.
I have not started using the unit yet, but the customer service was awesome! They were friendly and helpful and got me all set up in a very short time.
Facility is very clean, well taken care of, and well lit. Felt like my storage unit was secure and felt safe on the property. Easy to access and good staff service.
It was a smooth process to get a storage unit. No problems
New and very clean storage facility. Security is great and the staff are helpful.
This is the first time working with Extra Space Storage and we feel confident that our trailer will be safe and out of the weather. After such a big expense purchasing a trailer we needed a place to protect our investment. We use to have to shovel the snow off the trailer and the space it took in our driveway is nice to have back. Terri was very friendly, well informed, thorough and accommodating.
Clean and easily accessible.
These are well-designed storage units on the south side of Cache Valley. The gates on both sides of the complex make it convenient to get moving trucks and trailers in and out. The units are always spotless and well managed. The climate-controlled units are amazing for items that need extra care.
My family has been really pleased with South Cache Storage. The customer service has been extremely kind and helpful, and the facility is clean and well secured. Everything in our storage unit is just as we moved it in. We would highly recommend this storage facility to anyone needing it! When it is time for us to move our things out, I would definitely give them our business again if were ever in need.
A good place to get a storage unit. They have a automated kiosk that makes the entire rental process available 24 hours a day 7 days a week. The place is clean and eventhough it isnt far from a major road it doesnt feel like youre going into a heavily populated place where someone is going to watch you while you put your property into a unit.
I have been renting a unit for about 4 months now. I love the variety of size options they offer. But they also keep the facility veey clean and well maintained. I feel as if my belongings are safe and secure. Its well lit if you need to stop by after the sun goes down. I will recommend them to anybody.
We were very pleased with the help and information that we received. The person that helped us did an excellent job. The storage looked clean and well kept! Thanks!
Outstanding experience, very good customer service. Thanks
Weve stored our boat at South Cache Storage for several years. We appreciate the cleanliness and security of the facility. Having 24/7 access is very convenient. Any problems weve had in the past were promptly resolved. Great people to work with!
So helpful & easy to obtain a storage shed. Most important, is the amount of security in place and physical checks to help ease concerns of theft or damage.
Easy to lease. Convenient access. Great customer service!
The facility is clean, well kept and offers great rates. Plenty of room in the alleys for maneuvering my travel trailer. After setting up a reservation with a phone call, the process at the check-in kiosk was quick and easy.
Awesome customer service and rates!
My family has stored a RV at South Cache Storage for over a year. The facilities and service have been absolutely wonderful. Because of the great service we decided to add a storage unit as well. I highly recommend using South Cache Storage for all of your storage needs!
It has easy access and is very affordable. When we have had a question, we have received a quick reply from management. Our experience at South Cache Storage has been impressive and I would recommend it to anyone with storage needs.
S. Cache Storage is conveniently located and easy to access. I was particularly impressed with the independence and simplicity of attaining a unit using their Kiosk and being able to access the unit any time of the day or night. I highly recommend this storage unit.
I have used their RV Storage, Inside (Climate Controlled), and outside storage. I like being able to manage my account long distance. 24 hour access is also appreciated.
The units are clean and secure. I have a trailer space and two drive up garages there. They can address whatever storage needs that you may have.
I have been all over the valley not only are these guys one of the cheapest but it’s well thought out secure and clean. If you have trouble at the self check out like me they will help you . I used them for over a year and then left to only come back a month later and they were able to get me a nether unit in 20 seconds or less turkey awesome!!
Very clean, easy access and well maintained. Process to sign up for storage space and payments are extremely well streamlined and efficient. Staff is very helpful and incredibly professional.
Using the 42x12 covered storage is great. Easy access, clean and plenty of space. It was easy to back my 40ft fifth wheel into.
I was looking for covered parking for a new RV and am extremely happy with finding South Cache Storage. Great service, easy to get in and out, and a great location. Very satisfied!
I was a customer for 3 years here at first the customer service was great. However the last two years my rent here has gone up enormously. They start you out at a low price but make sure your not there too long or they will dig a hole in your pockets. Also nothing neat about climate control. When I emptied my storage unit last week it was filled with mouse droppings that made my skin crawl. However more, i was told I would be prorated for the rest of the months rent and given back that money. Instead I was just charged another months rent. Since I was a good costumer and had it set up on automatic withdrawal now I am fighting to get it back into my account. Does anyone do their job around there and put info into the computer like their suppose to. Id save yourself the hassle and go somewhere else!
Clean and secure units inside and outside no dust or water to ruin your belongings
Easy to sign up online and the facility is clean and well kept.
We have had a lot of bad experiences with storage units, but this place is perfect. The units are temperature controlled, the facility is well secured, the units are very clean with no evidence of rodents or other pests. And the prices are competitive as well!
We have loved South Cache Storage! It’s always very clean and I love that it’s monitered to ensure my safety. I highly recommend it to anyone looking for a storage unit.
South Cache Storage has been very Helpful with our storage needs, the staff are great to work with and very friendly. They have met all of our storage needs.The units are clean and convent to get into .Thank You for being there.
South Cache Storage is always great to work with. I have had my motorhome in there for 3 years during the winter months. They save my deposit and info so I dont have to go through paperwork over and over again and always save me a spot. It is safe and well protected as well and I have access 24/7
Outstanding security and service. Clean, well lit, accessible facilities. Helpful office staff. A very pleasant experience, highly recommended. D.
We have used South Cache Storage for several years. We have be pleased at their response when we have asked to reserve a unit and the way that we have been treated as customers. It is a convenient place to store items.
I was one of the first interior storage clients. Over the years I have had customer service that has consistently exceeded my expectations . The property is clean, safe and monitored frequently. My lovely closet in Nibley will be permanent extension of my home.
Im a new renter, but so far all is great!! Had the type & size unit I needed when I arrived from out of State. Looks like there is great growth for future renters.
South Cache Storage is awesome!! We have been very happy with the customer service and cleanliness of the facility. The storage spaces for the RVs are big and are easy to access.Thank You South Cache Storage :-)
Fantastic service. Great storage units. Clean and well kept. I would recommend South Cache Storage to anyone needing a storage unit.
Excellent customer service!
Under new management. Have to sign lease, buy their insurance, and only have limited access hours. Also they took out the payment kiosk. Very hard to feel good about leaving my belongings there. Looking to move them.
This is the second time that we have used long-term storage and we didnt hesitate to go back to South Cache Storage. Its convenient to get in and out, they are very helpful and prompt with any questions we have and the facility is well-kept, clean and secure.
They have plenty of storage options and for a good price.
The staff was friendly and very helpful. The storage area is very clean. So far we are very pleased with our experience.
Brittney, the site manager, was so kind and helpful as we determined what size area we would need to store our belongings while our new home is being built. We were impressed at how nice and clean the units are and were especially impressed with the climate-controlled units which will protect our furniture from the cold Cache Valley winter.
We just started using South Cache Storage and so far we havent had any problems, it was super easy to rent a unit. My only complaint would be that if youre paying with cash and you over pay the machine doesnt give you change back so you have to go in when the manager is there and they arent in very often. Maybe give an option to credit the overpayment to your account for the rental of the unit.