I love this doctor and her staff!!! They are just fabulous! Not only as an audiologist and her employees, but as Christian people that truly care about the people that come through their office!! Ive never heard better in my life, and its all because of Dr. Thomas and her ability to not only identify my problem, but to put me in the best hearing aids available in the price range I can afford. Dr. Thomas and her staff are A#1in my book!!!!

I was thoroughly impressed with Dr. Griffin’s professionalism and knowledge of tinnitus. He eased my fears and answered all my questions. I highly recommend him.

My visit was good. I currently wear hearing-aids,so this type of visit is not new to me.I was referred to them by my ENT doctor. When I purchase new hearing aide it will probably be through them.

Every time I have been there I am treated with respect and kindness. My problem is solved whether it is a quick fix or one that requires wait time.

I am very pleased with the conscientious service provided by Dr Thomas and her staff. The hearing aids she recommended have helped improve my ability to capture all conversations.

When I first called this office Inasked if they accepted Medicare and they said Medicare would only pay if I got a referral from my Dr. which I did. I made an appt and when I arrived I was informed my appt had been changed to the next week. I came back the following week, checked in and was told the normal Medicare charge was $150 but since I had a gotten a referral it would only be 1/3 that amount. I said I was not told that but was given some explanation and just said ok and then was charged $62.00. If my math is correct 1/3 of $150 is $50 but again I was given some explanation. I was already frustrated at this point and just said whatever. I had not had a hearing exam in a long time and I guess procedures have changed because that was a mighty quick exam. The results chart I was given was eerily similar to that in a book I was given to explain test results.It was just not a good experience for me at all. I would not go back nor would I recommend this business.

Do your research PRIOR to going. This is NOT an ENT. I had some issue with buildup in my ear so I googled ENT Loganville and this was on this list. Needless to say I just spent $150 for a 5 minute hearing test......only to be told what I already knew and referred to an ENT to actually do the cleaning. Look elsewhere or understand what this place does first.Edit: when I called I made mention that I had what I believe was a wax buildup. I never said the word tinnitus nor used the words hearing loss. Maybe the girls up front should do a little more question asking before just scheduling an appointment.And yes I agree that this isn’t your fault you’re listed as an ENT on google, but you have to understand the layperson won’t know the difference between an ENT and an audiologist and just google ENT. But again I think your office should dig a little deeper to find out if the persons problem is an audiology issue, or ENT issue. Your website even says “We’ll investigate your hearing problems and unplug your ears if wax is the culprit”. Seems pretty straight forward there.

Personable and professional.

Just walking into this office was calming and comforting. The staff, from the receptionist on up were so friendly, caring, and compassionate. The doctor explained everything in good detail and answered all of my questions with compassion. I never felt rushed. I felt she truly cared about my concerns and went beyond my expectations to help me. Would definitely recommend them to anyone.

My visit was a great experience. Mags was such a great help in many ways. The Audiologist kristen made me feel very comfortable. She explained to me every step of the way what she was doing. Thank you both for your patience and friendliness. I will definitely recommend this Hearing and Balance center.

Location is very convenient. Staff is friendly and they are always there to help you. I feel very comfortable seeing Dr. Thomas and you are treated with respect and all my questions are answered. Dr.Thomas is very up to date on the latest technology in hearing aids and does not hesitate in finding the best hearing aid to improve my hearing capabilities.I know I am getting the best care at Hearing and Balance Clinic

The receptionist and Kristen were very nice. They got me right back as I checked in and Kristen was very through on explaining the different hearing tests. I was nervous about the tests, but Kristen made me comfortable.

I was greatly pleased with my office visit. The staff was great!! I did not feel rushed, they took time to answer my questions and made me feel totally at ease. I would recommend this practice to others.

The audiologist did an excellent job and took a lot of time with my father. She explained things in great detail and made the visit pleasant.

I cannot say enough about this place! Everyone here always goes out of their way to take care of my dad and his hearing aid needs. Everyones very professional, but I especially love the fact that they treat my dad like family. He loves to visit their office and doesnt want to leave when we get there. He has a fun personality and they love joking with him too. It makes his day AND mine. We truly love Hearing and Balance Clinic!Natalie FaganAnthony Cox

Very professional test and review of results. New versions of hearing aids include rechargeable built-in batteries and a phone app to modify sound profiles for different settings like, dining and outdoors as well as the general setting. I have been wearing them for a few months now and they are a big improvement over my 6 year old hearing aids I was wearing.

The staff is friendly and wonderful and so is the service. I;m happy to be a customer there

G’Anne and staff were phenomenal. Took their time with me and answered all my questions since this was the first time to have hearing aides. Gave me options to consider explaining the benefits of each focusing on making sure my experience was the best. I would highly recommend them to anyone!

Dr. Thomas and staff provide professional and courteous service. Outstanding service in every way.

Super sweet receptionist and audiologist they were so kind and helpful! Loved this place

She is so willing to listen. We never feel rushed. She answers all questions in detail and in simple enough terms for us to understand.

The lady that gave me the hearing test explained everything to me before she did it. She was very patient qnd helpful. Everyonel was very professional

Dr. Thomas is the best ever! She is kind, humorous, and most of all patient!

My questions and concerns, which were few, were answered to my complete satisfaction. Looking forward to my next visit.

Great people. They took their time and explained the process to me and answered all my questions.

Quick, easy, and painless experience. Quality care!

Good service and very friendly staff

Very professional and pleasant.