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Caliber Collision
1025 W Laurel Ave, Lompoc, CA 93436, United States
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Caliber Collision
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Ei
Review №1

Caliber Collision did an amazing job on my car! They communicated with me throughout the process and were fairly quick considering the damage to my car. I even got my car back sparkling clean. So happy to put all this past me now.

Je
Review №2

Work was done beautifully and faster than estimated. They even buffed out the side of my car that had a few scratches no extra charge. They allowed me to take my vehicle as they wait for one of them model stickers that is taking longer to come in due to the pandemic. When it arrives ill be able to stop in and they will slap it on in minutes.

Ap
Review №3

We weren’t sure which shop in town to chose. Nationwide recommended Caliber Collision, after we choose them we also heard from a couple friends they are the Best in town. I was always treated like a priority, from the Customer Service Rep (Shalondra maybe) Marcos a technician rep, small issues happened, and we couldn’t get our car back the exact day as promised but we were informed right away and they were very apologetic. Our car looks and drives great! We are very pleased with them and will definitely go back If we ever need to, which, hopefully we won’t 😬

La
Review №4

Professional, excellent quality of repair work, exemplary customer service by staff and estimator, Michael Mahon. Great to see there are still some places that maintain traditional standards for excellent work, service and taking care of the customer. Highly recommend them to anyone who needs auto collision repair.

je
Review №5

Very accommodating, communication was good throughout the process of getting our vehicle fixed after the accident. Work looked good, just like new.

Ro
Review №6

The customer service at this collision center was awesome! The representative took care of the situation from start to finish and kept me informed along the way. No Complaints - awesome service!!! The Vehicle was delivered timely.

Ri
Review №7

Quality work and professional friendly staff...no need to go anywhere else!!!😊

An
Review №8

My car turned out perfect! Youd never know it had been hit.

Ba
Review №9

The excellent, courteous, respectful and professional customer service. They didnt hesitate to go the extra mile for me as their customer. All the staff is very professional, welcoming, respectful and knowledgeable. The paint job on my car is simply outstanding... It looks even better than when I first got it from the dealership when it was new!!!! I will recommend without any doubt! :)

Ra
Review №10

They Removed paint of my Frontier truck. Excellent job! Thanks

A
Review №11

Staff was courteous, helpful and patient, brought vehicle back after picked it up with an issue, turns out the problem was with something that I did personally, and they were very kind and patient in dealing with me, And even willing to fix my mistake, They did quality work and highly recommend them!

Ro
Review №12

The excellent, courteous, respectful and professional customer service. They didnt hesitate to go the extra mile for me as their customer. All the staff is very professional, welcoming, respectful and knowledgeable. The paint job on my car is simply outstanding... It looks even better than when I first got it from the dealership when it was new!!!! I will recommend Caliber collision without any doubt. AGAIN THANK YOU Martha, Marcos, and Austin you were all amazing!!

Ha
Review №13

Experience was great. Manager was very nice. Job on my vehicle was done great. I would recommend Caliber to everyone. I got my vehicle done on time. Thank you so much!!

Li
Review №14

Following the necessary body work, my car was delivered clean and shiny (washed & vacuumed). The repair was undetectable. What a great restoration in just four days. Like Magic!! Thank you, Caliber, for your good customer service, as well.

Le
Review №15

Exceptional Service! Exceptional Work! This is the only place we take our cars in the event of an accident or fender bender. Caliber Collision provides the best service at the most reasonable price. My car looked better than new after it was serviced for an accident. I had just purchased the car two weeks prior when someone ran into me. As always, They went above and beyond our expectations. Couldn’t ask for better service!

Lu
Review №16

I had an awesome experience with Caliber collision!!! The guys were friendly and very professional. I dropped off my car in the morning and I was able to pick it up that same afternoon before they closed. I could not be more impressed with the work done. They not only fixed my car, but they gave it a great cleaning and took the dull color out of my head lights! The whole experience was such a smooth transition from dropping off my car and getting me into a rental ASAP. You will be highly recommended. Excellent work guys!!!

Ju
Review №17

Was hit by someone with a terrible insurance agent. These guys not only made my car look brand new, but also made some phone calls to the insurance agent for me and took a lot of the stress off of me! And they are great about rentals! Easiest company to work with, I HIGHLY recommend them!

No
Review №18

This is the second accident repair that we’ve had done at this establishment (different cars each time) and all the staff that we’ve encountered are friendly, professional, and we’ve been satisfied with results every time

Lo
Review №19

Caliber did an excellent job repairing my 2021chevy colorado,I will use and recommend this business to everyone

Te
Review №20

I would like to start by saying the office staff is so kind and professional! Amazing customer service! From keeping me updated through out the repairs to the actual repairs! They made this horrible experience so smooth and worry free. I will definitely be recommending CALIBER COLLISION to all my family and friends!! Thank you everyone at caliber! You rock!!!

Ro
Review №21

Caliber Collision makes fixing your car as easy as possible! They always do an exceptional job in a timely manner. Martha, Austin and marcos have the best customer service and always goes out of their way to deliver outstanding service! Thank you team Caliber!!!!

Dy
Review №22

This is about the 6th time caliber has fixed my car in the past few year and like always! beautiful job, super fast and the quality is so good you cant even tell where they worked. And they detailed my car for the weekend!!! :)

Cl
Review №23

I cant speak highly enough of Caliber Collision in Lompoc! Not only did they get me in the day of my phone call, they got me in on a holiday! I was an out of town guest to Lompoc and they did me a HUGE favor getting my broken window up and secured for a 3 hour drive home. This included taking the door panel off and back on. I wish Caliber Collision of Lompoc could be my regular shop to go to!

He
Review №24

Excellent work and service

Vi
Review №25

I was able to make an appointment when I needed it. Martha was very helpful and answered and questions I had perfectly.They found more damage on my vehicle then the original estimate said so that was great. The completed work on my vehicle was spotless. I would definitely recommend this shop.

Sh
Review №26

They did a wonder job at repairing my truck! Kept us informed and delivered on time!Second time we have used them!Customer service was outstanding!

An
Review №27

I had repairs done on my truck 3 weeks ago and I wanted to wait to write a review until I personally washed my truck myself and WOW they did an amazing job!! Color matches perfect and there is ZERO issues with the quality of the clear coat. I have had a bad experience at a different shop that was not a caliber. I recommend EVERYONE to use Caliber Colliison if they ever need collision repair work done!! You guys rock!

Ju
Review №28

Very professional. They help take care of my rent a car needs through my insurance. And offered to drive me to the rent a car place. Great service.

Ol
Review №29

Will definitely recommend caliber to all my friends and family if ever in the need of a repair shop! Best experience I’ve ever had dealing with such a horrible incident. Very professional... Thank you team caliber

Lu
Review №30

Great job and nice follow up with the customer! Thank you for providing excellent service!

Vi
Review №31

This body shop was excellent. I recently had an insurance claim. I was originally told it would be 2 weeks for the repair because they had to order parts. It was done exactly 1 week later. The work done was outstanding. Looks like new again

KA
Review №32

I have had several of our cars repaired here and they always do an outstanding job!!! Thank you guys

Ja
Review №33

They repaired my camero and it came out fantastic!! Recommend to everyone seeking there expertise.

Yu
Review №34

Just had my truck repaired there and it looks amazing again!:) Thank you Caliber for everything!

Tr
Review №35

I want to give a huge thanks to the office staff for the best customer service ! Thank you to the workers for making my car look brand new again! :) very satisfied and happy!

M.
Review №36

They have great customer service. They fix my car it look just like new like nothing happen. There was a little noise after they found it right of way and fix it Thanks Caliber Collision they were good to my car

Tr
Review №37

They did a great job on my Corolla!! There was a lot of damage and they made it look better then new

Jo
Review №38

They do a really good job of fixing your car and are very detail oriented. They also make sure too inform you every step of the way. My biggest problem was the delays, some of which could have been avoided by rearranging their work orders.

Th
Review №39

Austin was great to work with, always gave me an answer and helped work out some extra issues. My charger needed a new bumper, and hood and lots of other things.. this shop did wonders!! The paintwork is as smooth as glass, thumbs up and lots of thanks to all the people that worked on every stage of this repair, it took three weeks to complete and we are all very happy with the outcome. Thank you everyone at Caliber! And the girls at the front desk were nice and easy to work with! It sucks to have your car messed up but the people at Caliber are great and easy to work with. They also picked me up from home to bring me to my shiny new baby! ;)

Ra
Review №40

They did a beautiful job on our car. Great service. would recommend them highly.

Be
Review №41

Marcos the service advisor was very professional! My 2012 CRV looks like new. Thank you, amazing job!

De
Review №42

Great Staff, great price. Thank you

Ca
Review №43

Excellent customer service

Si
Review №44

Most horrible experience I could of had. It was a nightmare. I had to take in my truck twice to get it fixed right. The first time wrong parts were placed and when I called them out because the bumper did not fit and it was falling off they blamed on my insurance..... if something does not fit why would you still try to put it on.... Second mistake they damaged my paint. It would of been ok if they would of owned up to mistake but the people “helping me” blamed everyone else instead of taking responsibility. Had to go in a second time to get the right parts put on and was told I get a rental due to their mistake. Day before I took in I asked about the rental and they said I wouldn’t get one. Fast forward after being told it take two days, four days pass by I called on a Friday for update to be told they won’t get a part that is needed until Monday and it be ready Monday... ok things happen but again no rental was given to me and I still had no car. I call Monday and car is not ready they tell me once again it will be ready Tuesday. Like I said nightmare, it be different if mistakes were owned up to and I got a rental like they said they take care of me. I will not ever go there for anything again. I wish Schuyler didn’t sell, caliber collision is not the place to go. I agree with one of the reviews written below. BRING SCHUYLER AUTO BODY back!

Br
Review №45

The staff is friendly and they made it quick and easy. Ended up fixing issues that remained after repairs. Except the door still slams down

Pa
Review №46

This place caliber is a wonderful place Austin the owner-manager was wonderful took great care of my car fixed it looks like new because it is new it was wonderful to me pick me up I cant say enough good things about these people do you want to get your car fixed this is a place to do it

Sh
Review №47

Someone smashed my rear view power mirror on the passenger side and of course wrote no note. I contacted two local body shops who said I’d pay about $717 for the new mirror and installation. Financial disaster at this time for me.I went to Parts Geek online (that’s another 5-star review) and got a painted, just like new mirror for $25 with $10 shipping, planning on choosing between the two shops.Two girlfriends (yes, we women need truthful advice when we’re on their own) said “Try Collision Repair” (formerly owned by Schuyler’s auto body repair), so I took my car there for an estimate. They gave me two quotes: one price for painted, one for primered... both quotes FAR less...$268 or $68.The next day the mirror arrived and I called Collision Repair to arrange a time. Same day, perfect hours for me. I drove there, handed my painted mirror over, and $68 and 20 minutes later, my car looks new again —- 2016 Corolla.Add it up: part $35 with shipping plus $68 for installation = $103, a savings of $614!!!Installation at the other two shops was $117 but the part would have been over $600, they said.The shop guys were so friendly, understanding and did a great job, and the ladies at the counter and phones were awesome. Finally, something went right in my recently troubled life!! Oh, and they also had movie quality popcorn, a Keurig machine and several other beverage options for free. I’m never going elsewhere! Kudos!!

bi
Review №48

I would highly recommend this repair shop. First class all the way. This is not a hole in the wall operation!

fr
Review №49

Very professional & efficient.

la
Review №50

Horrible CUSTOMER SERVICE!!!!Ive been to two other caliber Collison in Ventura county the were very professional. I was treated with respect and were very welcoming. CESAR at CALIBER COLLISON in LOMPOC,CA has no respect, very very unprofessional he like to eavesdrop and I was kicked out of the shop when going to get the vehicle repair. His way of estimating vehicles and people skills is horrible. If you want stuff done right with professionalism DO NOT DO NOT DO NOT go to CESAR at caliber he will ruin your day with his below average people skills and professionalism. Id rather go to a mom and pops shop that treats people with respect and professionalism. I dont think this should be called a pro shop. BRING SCHUYLER AUTO BODY back.

Do
Review №51

Repaired a couple small scrapes and a dented rear bumper leaving no trace of the damage. Professional and friendly.

Wi
Review №52

Best body shop in Lompoc. Talk to Austin he will definitely take care of you.

Ni
Review №53

Great customer service, great work

Ju
Review №54

To much money said 1800$found it done for 75$big rip off.money making job.

Da
Review №55

I called in for a rough estimate to repaint an OEM part, They dont do over phone estimates nor do they feel the need to even repaint the oem parts. Was un-interested in a non insurance repairs.

La
Review №56

Good customer service and satisfied customer.

Gr
Review №57

They have an awesome dog there and the dude in front was very helpful..

te
Review №58

Great work, great quality all around!👍

Ke
Review №59

The best auto repair and customer service!

Ju
Review №60

Went there for an estimated a little higher than its competitors

DO
Review №61

Great, Friendly Service!

Ki
Review №62

One of the best...

Ja
Review №63

Awesome shop.

Ma
Review №64

At Caliber Collision, you are treated with kindness from the first moment you contact them. All the staff are efficient, friendly, answer all your questions, explain and inspect your car well and if more work is required than what your insurance approved they contact the insurance company to show them that there is more damage to the vehicle. In caliber collision they explain the process that your car will take, they also keep you informed at all times. In Caliber Collision they introduce you to the people who will be helping you during the process. When you pick up your car, they will explain the work that was done, they give you your car washed, even polished and with a lifetime guarantee. CALIBER COLLISION where you are treated with respect, kindness and professionalism and ALSO IN YOUR LANGUAGE !!!!

Ju
Review №65

Thank you so much everyone at Caliber Collision for fixing my truck! Phenomenal service and by far the best most understanding staff. My family was very happy and satisfied !!!

Information
12 Photos
65 Comments
4.5 Rating
  • Address:1025 W Laurel Ave, Lompoc, CA 93436, United States
  • Site:https://calibercollision.com/locate-a-caliber-collision-center/lompoc
  • Phone:+1 805-736-7090
Categories
  • Auto body shop
  • Auto dent removal service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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