Love their ice cream. Best mango with chilli. We stop by sometimes 1 or 2 times a week now that it is summer.

False hours advertised

Ice cream is good, and the prices are better than other places around. The dining area and kitchen itself seem very clean and kept up. As others stated, customer service is not their strong point. The lady taking our order seemed a bit confused and did not speak fluent English (although this is a Mexican ice cream place, so I really cant say much about that). She did walk off to do other things several times while we were ordering which I thought was a bit rude. All things considered, the ice cream was good and was inexpensive, and I will definitely be going back. I like them a lot better than Baskin Robbins.

Love the selection and the service is always amazing. Theyre very helpful. Mmm ice cream!

Great fresh ice creams and agua frescas. If you haven’t came to try this place yet, I highly recommend it! :)

Cant wait to go again. My little ladies love this place.

Customer service is Horrible! Definitely not coming back!

The customer service is horrible . Its ok but the women always look mad & got my order wrong. She gave me an attitude & when i was deciding what to get she just skipped me & went to the people behind me because she knew them . NEVER COMING HERE AGAIN . Son bien sangronas las viejas y tienes mal servicio al cliente

I hate customer service !

What they sell is good ... but the service is terrible as if one asked for a gift. If you dont like working caring for people, you shouldnt work there bitter old women.

Very rich

We are here in this paleteria. Millet just went to sit down to eat his paleta type como and fell, the scoop was not well piled up, the mrs made the blame on my son and began to describe me. While the palette of the cone goes in my hand, more falls ... I mean and I am guilty. A little later, my daughter falls, she was eating something else and she would not even bite it ... this time the blame was made by that ice cream is made of water, just as I am to blame for that ... I deny replacing it., I EXPLAIN TO YOU THAT AVIA STOPPED COMING FOR A LONG TIME BECAUSE I SAW IN REVIEW WITH A PHOTO OF COCROACHES AMONG THE FOOD, DOES IT RETURN FOR SUCH A BAD SERVICE SEPARATE FROM ROACHES. THIS WAS YOUR OPPORTUNITY TO WIN ME AS AN OWN CUSTOMER, BUT THAT MAY NOT KNOW WHAT IS THE SAME DR I DEAL WITH PEOPLE AND FOR THEY KNOW I AM A MANAGER WITH CUSTOMER SERVICES, if they dont get their batteries up sooner rather than later this business is going to close . Luck. And the thing that I say is between 36 to 45 years old, somewhat short, a little overweight and with a genius of the ***.

I bought. A banana with chocolate and it was super hard as it had days of being there. Besides, the attention is malysism. The ladies always see that they are in a bad mood.

Very rich