A 5-star rated service! It was a week ago when I called your company to service my oven that was not heating. The technician was very meticulous and did the clean-up after the repair. Your technician showed consistency while answering all of my concerns. He impressed me with the quality of work he performed in servicing my unit. I will never forget to recommend your service to everyone!
I just admired their repair business for delivering an outstanding job! He was responsible for the effective repair of my oven hinge problem, which he fixed in less than an hour. I must add that he is well-trained since he knows how to speak effectively with his clients. Thank you so much for your efficient service!
I would like to rate this appliance repair company a five-star for providing me an excellent restoration to my refrigerator that was making noise. I could see how brilliant and skillful your technician was when it comes to appliance repair. I really like how he works too fast just to finish the task early. I will definitely recommend and use your service again and again.
The assistance I obtained from a fantastic company sent me a qualified expert technician to fix my refrigerator hinge problems. The repair took less than three hours and was of extremely high quality. I would certainly suggest this company to every one of my friends and family. Thank you very much! Keep up the fantastic job!
I contacted this company today for the repair of my refrigerator hinge problem. They responded to my request quickly and sent a technician immediately. This guy kept me informed during the process, gave me clear options, and was extremely thorough throughout. The price was very reasonable in which I appreciated so much. Thank you very much! Keep it up!
My refrigerator stopped working so I called Thermador Group and got an appointment the same day, which was great since my food was quickly thawing. Michael came out and was very polite and professional. He was nice and very knowledgeable about what was going on with my refrigerator. He did an excellent job in fixing it and it works better than ever! The final bill came in lower than the original estimate, which I really appreciate. They are reasonably priced, honest, reliable, and show up on time! And he went out of his way to help me put the food back in my freezer. I will definitely call them again the next time I need appliance repair. I highly recommend this company!
Ralph at Thermador Group is a rock star and I cannot recommend him highly enough! Ive used him a few times now and he is definitely my go-to person if I have any appliance that needs to be fixed. This time he repaired my washer that was not draining Not only that, he is quick to respond, is incredibly fair and honest with his pricing, and is a true professional...plus hes just a nice guy! I have recommended Ralph in the past and I will continue to do so. He is top-notch!
Great professionalism & wonderful service. The technician who came out to repair our slow running ice maker was courteous & honest. Repaired my refrigerator which had no power at all. The price for the parts that needed to replace was not bad. You cant go wrong with Thermador Group.
My Bosch dishwasher was having drain problems. Jeremy at Thermador Group was able to squeeze me in the same day I called and fixed the problem right away. He was quick to answer my questions about another appliance as well. Overall, the rate was very reasonable and the service excellent and friendly. I will be sure to call him the next time I need appliance work done.
Here I am writing a review and I didnt even see him. Other repair places had no suggestions for my no power problem of the washer, the Ist load was fine. 2nd load, I had no response from the machine. Eric at Thermador Group sent a note back asking if I had checked to see if the plug was getting power. I hadnt, but that was the problem. I replugged in a different socket and its working fine! Thank you, Eric! Hes now my appliance man.
Lewis at Thermador Group is the best! He quoted me over the phone for my dryer and it came out to the lower amount of his quote. He was kind enough to check on my oven and dishwasher and gave me advice on how to upkeep my appliances. Very knowledgable, very professional and my dryer now works great! Highly recommend him! I used yelp to find him and you too will be glad if you do!!!!
Great Service! I recently had an issue with my dishwasher. It is leaking from the bottom. I already had such an issue before and had it repaired but again the issue came back after a while. I heard about Thermador Group so I decided to give them a call. They came on the same day and resolved the issue. Till now I dont have a problem with my dishwasher. I am very satisfied with their service. I would definitely recommend Thermador Group.
Awesome service! I had asked for Ramirez to come to visit initially due to a problem with my washer. It turns out I needed much more than just my washer, and Ramirez was able to give a good diagnostic on the other problems with my oven and my dryer. He was able to come back within a couple of days to help fix both of those and was VERY easy to work with and very affordable. A super honest guy who gives you a no BS approach to what you need to get done. Even helped me afterward with some tips on how to keep my other appliances in a healthy condition. 10/10 would recommend Thermador Group!
I totally recommend the Thermador Group. I was looking for a solution to my nondraining dishwasher problem. I have a Kenmore which I purchased in July of 2008. After reading about Kenmore dishwashers and the trouble customers had with others (or lack of it), I decided to look elsewhere. I found many recommendations at this sight and felt very confident in calling them. I am not disappointed! Starting with the lady who answered the phone right down to Monty, the repairman, these folks are great. He found my problem quickly and quietly. Super service and very reasonably priced. Donna, Sunnyvale
I would like to extend my heartfelt thanks for the excellent services offered by Johnny the great repairman of Thermador Group on repairing our Refrigerator. I appreciate the way you conduct business. Your service was really exemplary and top notch.
Stephen at Thermador Group is a great person and does excellent quality repairs with the best prices around. The excellent business model for all to learn, wish everyone adopted his platform. Definitely lived up to the great Google reviews - he deserves it 100%. Highly recommend, five stars arent enough.
Sanchez is AWESOME!!! We called him regarding a broken washer and described our specific issues. Sanchez promptly replied to our message within 15 minutes after doing research on our washer model and was incredibly honest about the cost of repairs vs. purchasing a new washer altogether (repairs presumably being the more costly option to fix our specific issue). We ultimately decided to wait on the repairs and explore some other options first, but it was obvious from our brief interaction with Sanchez that he is a friendly and local customer-service oriented business person that prides on honesty and ethical business practices - A RARE FIND THESE DAYS!!! If we do decide to go the repair route, I will not hesitate for a second to give Sanchez my business and neither should you. Highly recommend Thermador Group for repair needs. Thanks for your knowledge and dedication to customer service, Sanchez!
FANTASTIC! Im impressed that this appliance repair company was able to restore my refrigerator temperature that was not stable. It was them that handled the task on a high level, and they made sure that my appliance was carefully attended. I had this service at your company for the first time, and I was very satisfied. A strong recommendation for you! Cheers!