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Caravana Furniture
975 Long Beach Blvd, Long Beach, CA 90813, United States
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Caravana Furniture
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Ro
Review №1

Nice quality and reasonably priced. I bought a beautiful recliner the service and delivery is seamless. I definitely recommend this store and its friendly staff. Its nice to spend money with local small business. Support the local economy by checking them out.

Be
Review №2

So I have a super interesting story about Caravana and a good lesson on exceptional customer service. I moved here from being out of the country and had to buy all new furniture for my place..I went to Caravana and bought a dining table set, a sofa/futon, an accent chair, a bed frame, two nightstands & a mattress. A very solid purchase which should have made me a highly valuable customer... When their delivery guys delivered it one of the guys was exceptionally rude and one dining chair was missing bc they needed to order it (wasn’t informed of ahead of time). I was livid with the way the delivery went. I called Caravana and spoke to Moises (I’m not sure if he’s the manager or owner)... he was extremely apologetic and said he would speak with the delivery guy...but, I was so upset that I literally vowed never to buy anything there again. 😤.When I picked up the last chair, Moises apologized again in person and gave me a set of very soft and high quality sheets for my new bed to apologize for the inconvenience & said they’d re-trained the deliver person so the issues I experienced don’t come up again. Interestingly, the sheets were exactly what I needed as I hadn’t gotten my stuff out of storage and was using cheapie sheets..That made things better but I wasn’t sure if I’d go back. Fast forward a few months, I was looking for stools and a reclining chair. I went everywhere—Ashley, Pier One, Living Spaces & a couple of boutique furniture stores...no one had what I was looking for, at the price point I wanted. I went back to Caravana. He immediately helped me, spent time with me to understand my needs and got me exactly what I wanted. I am now not only a happy customer but a loyal one bc of Moises. I’ve shopped for furniture and many things globally, never have I received the customer service I have received from Moises and never has a company been able to turn a negative experience to such a positive one in such a skillful and humane manner. I *highly* recommend Caravana!! Most of the furniture in my pics is from them. 😃.p.s. the same driver (and a second driver) delivered the furniture. He was extremely polite, well-behaved and it was clear they absolutely re-trained him. Good work.

El
Review №3

Setting up an appointment was easy and they were very helpful. We got a really nice bed and bed frame at a little bit lower than our budget. Beautiful store with nice selection. They were even able to offer same-day delivery.

Da
Review №4

We had a great experience at Caravana furniture! After looking around at every single furniture store in Long Beach, we decided on Caravana due to their personable service. Moises was super helpful in picking out our new sectional and Oscar/Albert were great with delivery & install.We ended up with exactly what we wanted! As you can see, even the dog approves :) thank you all!

Mi
Review №5

Best furniture store ever! From their customer service to delivery of my brand new furniture I’ve had nothing but a phenomenal experience. Their showroom is full of beautiful furniture it was hard to choose from because I loved all of it. Delivery was great, they delivered everything the very next day for free. Everything was in mint condition and I just absolutely love it.

Ro
Review №6

I purchased a dining room set, and a bedroom set from Caravana furniture, the quality is excellent and the customer service even better, they are willing to do whatever it takes to make their customers satisfied .They were a pleasure to do business with and I would definitely recommend them to friends and family.

An
Review №7

Wow!!! Do not sleep on Caravana Furniture unless it’s on a bed from them! They are amazing, fast, and efficient. They have so much variety in store and deliver to my door next day PLUS set everything up. Very friendly staff every time and I highly recommend getting any of your furniture needs met here!! THANK YOU!

Bi
Review №8

You never think much about those furniture places that are off the way thats not as big as some of the other names out there but walking into this place and being helped by the guy who helped me customer service was amazing the furniture is actually very good quality and there are some really good prices there for what you get compared to some of the other bigger box brand furniture stores I would recommend coming here and what you dont see inside the showroom they have catalogs that have a lot of their stuff and you can tell that the furniture is quality from what they do carry in the store so I recommend this place

Ai
Review №9

The delivery people was so nice and very helpful. So easy to talked and very understanding. Specially Moises the manager! The Caravana Furniture is very reliable and beautiful items. We got all our furniture there for like 5years now. And we ordered more last week for our new place. Love them!

An
Review №10

The best furniture store in Long Beach very professional very helpful ...... furniture great quality!! I cant say enough about the wonderful people at Caravana Furniture!!!!!!!!! I give them 10 Stars

Da
Review №11

I first visited Caravana 2 years ago when I was looking for a new couch. Moises took the time to go over selections and pricing. He was never pushy and actually was very understanding when I said I was going to look at other options at other stores before making a final decision.I decided to go back to Caravana. I have been happy with all my purchases there throughout the last 2 years. My couches, a desk, a stand lamp and a custom made ottoman. Moises and Wendy? in the store and the delivery man Oscar have all been great. I will definitely go back to Caravana.

Gl
Review №12

Helpful, friendly staff. They know their furniture and dont try to rush you into buying. They have a nice selection and if you dont see it on the floor you can always check their catalogs. All and all I had a very good experience and will definitely shop there again. P.S delivery service excellent!!! Gave me a delivery time and they were true to their word. It was a pleasure doing business with them.

Ju
Review №13

Excellent service from start to finish! Oscar and Albert are the most friendliest staffs! They were fast at setting up the bed and made sure we were satisfied with the service! I can’t complain at all! I recommend anyone who is looking great furniture and excellent service!!

Ja
Review №14

Albert & Oscar were amazing at there job!!! They went above and beyond in there services!! They were hilarious and explained how to work our new couch bed. They were very good at making sure they didn’t damange anything. The sales rep as soon as we entered was very good at listening to our needs and finding us what we wanted! He knew his stuff! I’d buy and get furniture delivered by these guys!

Co
Review №15

The furniture they have here is very good. We bought a couch from here. Super comfortable. Wendy was our helper and she was extremely helpful. They have catalogs of stuff so if you don’t see exactly what you are looking for it may be in there. They were so kind to stay open after hours for us to come pick out exactly what we wanted and get it ordered since I was going out of town the next day. Their delivery guys were very good too! Overall a great place.

Ki
Review №16

I love my couch. Special shout out to Oscar and Albert for their service. These guys were very professional and nice. No complaints. They put my couch together and made sure everything was in order before leaving.

Al
Review №17

Wonderful service! Moses helped me in the showroom on Saturday, and Albert and Oscar delivered my new sofa today. All were knowledgeable and helpful. Great communication, timing, and care. And I love my new sofa!

Lo
Review №18

I ordered the Hughes couch for our living room. The process was super easy. Fabric samples were shipped quickly, and once I ordered the couch I received regular updates on the build. Delivery took less then ten minutes. Easiest furniture buying experience ever, and the couch is lovely!

Ro
Review №19

Beautiful quality furniture

JC
Review №20

Albert and Oscar were great guys who delivered our sectional with a sleeper. I worried it may be tough to get up our second floor apartment but the guys had no trouble at all. There was a small hiccup with them delivering a left sided chaise when we ordered the right side, however things worked out for the best because the one they brought works even better for our place. Moises was a great salesman and even hooked us up with a deal for the couch. Overall a great buying experience, within great in home set up and delivery done right. These guys were great and would recommend them for all your furniture needs.

Wi
Review №21

Great service. Delivery was on time. Moises very helpful. The delivery men were friendly.

JP
Review №22

Great experience from walking in the door at Carvana and being greeted by Moises who helped me select a very cool contemporary dinette set. All the fresh quality styles are here at reasonable prices with same day courteous delivery. I will be a returning customer.

Ca
Review №23

Thank you Oscar and Albert for your help with safely delivering my couch and chairs. They arrived on time, wrapped and Oscar was very careful when unwrapping and handling the furniture. They are both courteous and are the best at what they do! I don’t think I’ve had people deliver my furniture with such good care. Thank you also for Wendy and Moses, for your assistance and quality service! The furnitures are also well made and they offer good deals. I encourage Long Beach residents to give them a shot. Bonus: delivery is free if you live nearby :)

na
Review №24

Very straightforward price, leasing/rent to own is very helpful and can build credit if done responsibly, the 2 delivery men (Albert & Oscar) are courteous and extremely helpful. I recommend this store especially if youre local since delivery and labor are practically free.

Br
Review №25

Very good customer service. The furniture is beautiful and good quality . Furniture was deliver in a timely matter. The delivery guys was professional and very polite .

Mi
Review №26

The owners are incredibly friendly and werent super pushy about getting you to buy things right away. They even showed us their website for things not already on their show floor. We told them what we were looking for, a sectional with a sleeper and they showed us their floor model that can also come with a queen memory foam sleeper.After a week or so of looking at different stores for furniture we ended up really liking the style and price of the sectional at Caravana. It definitely feels built to last, which is what we wanted. Time will tell once we get it delivered and have it for a couple months. Ill update on that laterAll on all, good first impressions from a small furniture store.

ce
Review №27

Thank you Moises for your assistance!Thank you Oscar and Albert for your help and safely delivering my couch. you guys arrived on time. all really nice and profesional people!Bonus: delivery is free if you live nearby :)

Be
Review №28

Great store selection and Moises was very helpful finding what we were looking for. Delivery and setup was quick and Oscar and Albert were awesome!

Lu
Review №29

Oscar and Albert are the best! They set up the bed so fast! We are definitely going to buy more furniture from this store!

Em
Review №30

Great place to buy home furnishings. Mordern or classic options and if the store doesnt have exactly what you want they can order it. Good financing options too.

St
Review №31

Incredibly good deals, excellent service. Walked in not knowing what to expect. Spent just over 1/2 of what it would normally cost elsewhere. Very good quality as well.

Mi
Review №32

I dont hate this place... But I did have a series of bad experiences leading to a piece of furniture that I now own that is not right on at ALL - and there is no return policy..... I may have to contact Synchrony bank about this one... I bought a dining room table that turned out very badly done... and we had to send chairs back to be refitted for properly sized legs and it took them a very long time to get back to us. Not happy.... and now I have a dining room table that every time I look at - Im unable to smile at. This is only the second review Ive ever given anything less than a perfect five stars on..... So you know this must have been a negative experience... Hope Corporate calls me on this one also.. I could provide a clear testimony as to why the dining room table i purchased looks as if somebody closed their eyes when they applied the stain to it and didnt do it right..... there are staining blotches all over the table.... and its unfixable.... and the tabletop bows one way, convex, while the leaf, when it is installed, bows concave... so it is very noticeable when the leaf is in. Sad. Were this to be fixed - SOMEHOW - deleting this negative review could definitely happen. I dont ever do stuff like this, to get things for free or anything like that, but I hope somebody takes notice of this and contacts me about it.... the design of the table is beautiful - and we liked the mid-century modern Concept...... thats why we bought it ... but now every time I look at it - Im just very upset that Ive spent well over $1,000 on this - and I actually just cant even look at it. We bought it a month ago and its been sitting in the dining room - and weve only eaten at it once...

Th
Review №33

We bought a blue couch from Caravana and the quality is really great! The buying process was pretty painless and the value of what you get for the price is much better than places like Ikea.Albert and Oscar delivered our couch and they were awesome. Really fast but careful!Would definitely buy from Caravana again. Happy we decided to go there rather than Ikea or some online store.

Ka
Review №34

Really excellent customer service. Lovely selection. Highly recommended!

Tr
Review №35

I love love love this furniture store. Ive invested over 10k in my dream furniture 😍 And I feel like the queen I am, not only are my friends and family members excited about my home decor but the affordable prices are give aways.🎀 The customer service is so kind and warm. All the way to the Delivery crew are prime example of true customer service is all about. Again thank you Wendy and Moshe for all that you do for the community to enjoy beautiful luxury comforts of home life at affordable prices 😁#extremelyhappycustomer!

Ja
Review №36

Have bought some nice things from here. Real quality furniture! The staff is super nice and helpful.

Sh
Review №37

Great place beautiful people and i love everything i buy from there my place looks like something out a magazine thanks to them

Re
Review №38

Nice PLACE to choose furniture good quality and good pricing in the whole inventory

La
Review №39

Very nice furniture, free delivery, small fee for haul away, excellent friendly and knowledgeable sales staff Windy all over a great experience !

Kh
Review №40

Great furniture and sales people. Really nice folks

Ca
Review №41

They were very friendly and patient with me, these folks deliver and give you a good bargain for your money!

Ma
Review №42

The furniture is adequately priced and the salesman was helpful and friendly.

No
Review №43

I have both many things there, always try to buy something they have the its small but there are expanding so more things you can see, I recommend that buy nice wood and heavy they will last you a life time

Mo
Review №44

Great furniture store! Very stylish!!

O'
Review №45

Good customer service

Pa
Review №46

I thought my foton and I love it

er
Review №47

Expensive place and the employees are hell of rude

Ma
Review №48

Couch delivered was not the couch I selected in the store.

Ri
Review №49

This place is very misleading dont bother running your credit

De
Review №50

Great furniture for a good price!!!

We
Review №51

Great service and selection

we
Review №52

Helpful and friendly

Ma
Review №53

Nice furniture

Ma
Review №54

A very friendly treatment, very attentive

Information
100 Photos
54 Comments
4.6 Rating
  • Address:975 Long Beach Blvd, Long Beach, CA 90813, United States
  • Site:http://caravanafurniture.com/
  • Phone:+1 562-432-0562
Categories
  • Bar stool supplier
  • Furniture store
  • Bedroom furniture store
  • Futon store
  • Mattress store
  • Office furniture store
  • Rug store
  • Sofa store
Working hours
  • Monday:11AM–5PM
  • Tuesday:11AM–5PM
  • Wednesday:11AM–5PM
  • Thursday:11AM–5PM
  • Friday:Closed
  • Saturday:11AM–5PM
  • Sunday:11AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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