Excellent customer service from Owner when I sold my cameras! Ill definitely return to buy my next camera. ππΌ
I walked in to the store, I had a question about my 35 mm camera. I noticed when I looked through the camera it looked grainy and I wanted to see if my pictures would pick up the imperfections. The associates were very nice and assured me that it was purely cosmetic and the images would be fine. I appreciate their honesty, I will definitely be back for any camera needs.
Very informative staff! Brought in my new film camera that I have zero knowledge about and they help me set it up. Prices for film rolls are very good too. Cheaper than online.
They took my passport picture and printed it.Thank you so much.You saved me
One of my favorite places to go to for all my photography needs. Staff is super friendly and helpful as well.
The lady was so nice! Very clean store 10/10 i recommend this store coming back again
Really friendly staff, good film selection including some fun effect and little random films. Easy to get in and out and well priced.
Good! When I went there they were filming the show 911 & all the streets that led to store were blocked off with cones & signs but I was able to park on front side of Tuttlesπ
Down to earth kind easy going employees who are there to help you with all your camera needs and questions. Fair prices and great service highly recommend!
I am very upset at the service I received for a repair on my Canon EOS 1V HS. I recived an all together different Canon EOS 1V with diffrent serial number, did not return my high speed battery grip, and on top of all of this they couldnt give me an accurate timeframe and kept pushing it back causung me missed work.In short the repair was never made and instead was given a diffrent camera.Very untrustworthy and not reliable for handling and repairing professional equipment.
One the finest and friendly service I met so far. Everyone in the store wants to give you the best experience and excellence in the info they provide about a product. Great help and keep this service. Thank you.
Super service there to day from Eric! I came in with a pending disaster (lol...relatively speaking!), and Eric fixed me up as courteously and efficiently as I could possibly have imagined. In fact, Ive been in to Tuttle several times in the past, and have ALWAYS received great personable, non-rushed service. HIGHLY recommended, for sales or service. (and no, im not affiliated in any way. just passin on my experiences.)
Great spot for industry and hobby folks
Steven was terrifically knowledgeable and patient. As brand new photographers, my daughter and I appreciate the assistance and insight!
Very friendly staff! Super helpful!Definitely recommend this place!
Great service, went out of the wayFinding a tripod Always helpful
This place was weird. I didnt feel very comfortable going here, the owner was a bit unwelcoming when I had questions about film. Not sure Ill be back...
Theyre not a full store anymore, No Bogen, no medium format. I was surprised, since there use to be 2 stores, and Terrys camera is gone. They have the market to themselves.With the rise of smart phones, the pro market is whats left. But they seem to be after the amateur market. Kind of wrong way. They have film. Call to make sure they have what your looking for.
Very polite and knowledgeable. My son is new to photography. And they answered all his questions.
They are most accommodating and professional. I felt important to the entire staff from the moment I was greeted at the door and the whole time I was in their shop. I highly recommend Tuttle Cameras.
I recently dropped off my Lumix Gh5 camera on Friday for Repairs, am yet to end my Transaction with them to know if they deserve 5Stars or not, but so far, I like their Reception, while one of the guy was attending to me a customer walked in with his mask hanging on one ear, he told him respectfully to properly fix his mask, although the Customer was very rude, I like the way he Comport himself, I was impressed, I thought he will freak out due to fear of getting conrona Virus, but he was well composed I liked it, that alone deserve 3stars, when I get my Camera back repaired. I will come back and review my review.
I needed to get my camera a tune up. But when I was in there they said that they could do my camera & 2 lens as well with a reasonable price. The price that I paid for all 3 items was about what I figured to do the camera for! So far everything looks great & all was done in just a couple of days. Thanks guys.
Small but decently stocked. Helpful staff. Bit pricier than Samys, but fair. They also do rentals, used gear sales, camera/lens cleaning, and develop/print film.
I am writing this review on behalf of the excellent service given to me by Eric and Tuttle Cameras. 6 months ago I needed a battery for my Canon 7D MK II. I have long been weary of secondary market batteries so when I called I specifically requested a LPN-E6N battery. The clerk told me they had one so I drove down to the store and when I spoke to the clerk he handed me a second market battery. I was pretty upset to drive all the way down there after I called and specifically asked for the Canon battery. I posted a review about this experience and the next day Eric called me him. He told me to make up for this experience he would let me use the Pro Master battery at no cost and to write a review after 6 months. I am writing to let consumers know that after 6 months this battery is superior to the Canon battery as it holds a charge longer and also charges quicker. A big thanks to Eric and Tuttle Cameras. I recommend this store to every camera enthusiast especially those who might be looking for their first camera.. Eric will not steer you wrong.
Awesome camera store! Staff is very helpful and they really know their stuff. Ive gotten tons of film developed here and am always pleasantly surprised by how nice my pictures come out. I found a used Minolta SR-T 101 and they helped me clean it out and restore it to a great working condition. Here is a picture of my dog with a flower that I got developed there.
Very nice store. Good selection of cameras and accessories. Super helpful staff. Would give it five stars but prefer to wait until the order I placed is delivered to my satisfaction. Having a ton of very old black and white negatives digitized. I will revisit the review when the work is done.
Easy parking. Good pricesKindly services.
Cool place, was referred by a friend to get my camera cleaned here, quick service and friendly staff.
Eric runs a fantastic shop. Top notch products and service, across the board. Highly recommend.
Got camera back....
Everyone was friendly and helpful. I went in to upgrade my camera, not knowing exactly what I wanted. They were very knowledgeable and helped me choose the best camera for my needs.
Great place. They go the extra mile
Absolutely love this camera store. They are so knowledgeable about any photography questions I have. Great customer service.
Great service! Getting pic made that was emailed to me. Good help!
Thank you to everyone from Tuttle Camera for hosting the 2017 Solar Eclipse viewing event.The team had set up three cameras on tripods with different settings for people who had brought their SD card with them to view & take shots of the eclipse.They also had binoculars & solar viewing glasses available to everyone!A fantastic & fun event for all ages who came.The use of the outstanding equipment came at no cost to the public!
Very knowledgeable folks here. I am a 40+ year customer and this is one of the few remaining stores dedicated solely to cameras in this area. Their price, while not like Amazon, are good. You pay a little extra for the hands-on service, both before and after your purchase. Highly recommended.
Super knowledgable friendly workers. Accessible store featuring great products. However, my scans are probably the worst quality Ive received. Even paying top dollar for pricey scans. Not my first choice for developing but my first choice for inquiry in the area.
5days ago I dropped off an original 110Kodak film hoping to be developed soon. My DSLR Raw photos could not be printed. And I still give them a good rating they have everything you need and dont need, from camera wear to lens rentals. Its such a small store but I could spend hours in it.
Really great service.
Excelente place! Took my Canon camera to get the flash light get fixed. In just in a day it was ready. For sure I will recommend it to family and friends
Great customer service and attitude... Helped me get a Canon 70-200 mark III last minute when UPS fouled my order up from Adorama. Canon reps was there and gave me a nice bag as well for buying the lens.
Friendly & knowledgeable staff. Convenient location and great prices.
If you need camera supply go here first. The prices are better here than online retailers. Plus you get one on one help. You can test lens before you buy them.Very happy with the service and price.
Not just a hole in the world! Amazing and diverse quality and array of products! Everyones knowledgeable and super friendly
Prompt and friendly service.Happy with the results.
Super helpful and pleasant staff. And theyre a Borrow Lenses pick up and drop off shop! Their pro club has some pretty sweet benefits if you need gear and sensor/lens cleanings. I will be back!
Great local store with expertise in film & digital cameras. Store moved and is now smaller but less rent means better pricing.
Tuttle Camera is a fantastic store. Ive been going there for years and have purchased several cameras and lenses from them. I had a lens get jammed after several years of use and they honored my warranty immediately. It was repaired within a week! The staff is always extremely accomadating and friendly. They are a neighborhood shop, so dont expect them to have everything a large New York megastore would carry; however, I definitely recommend going there before looking anywhere else.
Great, friendly staff. Pricing is on par with competitors. Will definitely come back here for my next purchase.
Most helpful staff around. Diana C. was extremely patient and knowledgeable. I have more equipment to get, and when Im ready Ill get it from Tuttle Camera, no question. We should all support great independent shops like this one.
This place is great! Awesome equipment and accessories and excellent customer service!
One of the best local camera shops you can go to! Been a customer for over 10 years.
Amazing service, low prices. The very kind shop owner stayed 1 hour late to work with me on my project. I couldnt believe his kindness. I will continue to get my prints done here from now on.
Love the customer service here. Always so helpful with my camera needs!
Extremely helpful staff!Thanks again Jim!
I love this place! They are knowledgeable and very helpful.
Great location especially if you have camera question. They relocated from Bixby Knolls. But not far.
Great service! Had an adapter stuck to my a7rii body & Steve the repair guy managed to get it unstuck! ππ
Its a small shop, and most of their equipment is for Nikon and Canon. I have a Lumix, and their micro four-thirds selection is VERY limited, as is their employees knowledge of such. Thats the reason for my rating. If you have a Canon or Nikon, your experience may be better.
Went there on the slight chance that they had an adapter for my binos to a tripod and sure enough they had it. Not only that, but they helped me to make sure it installed properly. Thanks for the great service!
We have 35mm cameras & disposables 35 millimeter cameras&need process them. OLD SCHOOL.FILM is Still the BEST.AND THIS CAMERA STORE HAS BEEN IN BUSINESS 65+ YEARS ACCEPT THE CAMERA FILM EXPLAIN THE PROCESSING PROCESS & WERE THE ITEMS WILL BE PROCESS AT LAB.& THE COST IS HIGH C135 COLOR PRINTING & NEGATIVES WITH IN WK LOCAL LAB, BUT WORTH IT.And had taken the c135mm cameras THAT WERE NOT EXPIRED FILM . elsewhere DRUG STORES IN AREA to be developed & color printes WAST OF MONEY DID NOT RETURN NEGATIVES & OR INDEX PRINT SO U COULDNT EVEN LOOK AT .ONLY CD IF ANY OTHER PRINTS SHOULD OF BEEN PRINTED.WERE NOT PROCESS CORRECTLY RED, PURPLE COLORS & CAMERAS WAS SENT OUT FOR THE PROCESSING.THEN SEND BACK TO THE DRUGS STORES COMPUTERS SYSTEM HAD TO REDO THE PRINT ADJUSTMENT THE COLORS ., AND Prince came out grainy looking not sharp . WASTE LOTS OF TIME .
Took studio system down from garage attic. Tuttle Camera filled in the blanks and missing parts! Recommended!
Im a 41 year old woman & am to old for attitude first of all. I was talking some young guy with the beard (wished I knew his name) I was asking about getting my camera cleaned. I then asked that if my camera were to be damaged while in their care, it would be covered by them if I decided to let them clean it. As in if they dropped it or crack it etc. anything shoots its my camera & not cheap. Not a bad a bad question to ask. Of course I want to know its covered & in good hands. Who wouldnt?! Im sure mr. sarcastic if he were on the other side of the counter would be asking the same questions. His response to me was, I mean, I could get hit by a bus tomorrow so once it walks out the door thats not in us. WTH?! Okay & your point is way off! Im not asking you to cover it once I leave guys. I asked while in your store & care. Yeah dude! No kidding. None of us are promised tomorrow, but back to my question about my camera?! Then he was just totally rude and treated me like I was stupid & no respect. In my head Im thinking why make such unnecessary comments & be so difficult. Maybe he was just having a bad day. Either was Samys will clean your camera for free or if its really bad 35$ these guys here want 65$ to do nothing. Just a bunch of young kids in there which explains the lack of professionalism. Anyways, he way off topic and still want to know do you cover the camera while its in your shop being fixed if something were to happen?! Just a simple answer will do fine. I dont need your sarcastic snooty remarks that you could get hit by a bus as soon as you walked out of your shop. The hell that got to do with anything?! Im taking about in your store in your care! Common sense man! Then to top it off he wanted to change me 65$ to clean one spot off the sensor. I then went home called around & found Justin at Samys. Its a little bit of a drive, but well worth it. They only charge 35$ for a cleaning at Samys! And as I only had one speck on dirt, Justin, at Samys in Santa Anna, didnt even change me that. Had the service that has long been forgotten for putting the customers first. Ill never be back to Tuttles & will be buying & taking photography classes with Samys from here on out. Samys will get all my photography business.. Unless in the NYC area then B&H is also a good place.Take the extra time & go to the men & women at Samys where they care about having satisfied customers walk out of their doors. Very disappointed in my local Long Beach photo shop Tuttle & would recommend to stay away from this place.
Outstanding service from patient, knowledgeable staff. Highly recommend this store.
Tuttle has a really amazing staff that is very knowledgeable . They sell and buy cameras which is nice and have recently moved to Viking Village.
I only have been here 2 times customer service is the best omg so good in was just looking and this guys continue helping me like if I am the biggest customer
I called at least 5-6 camera repair shops and they were the ONLY one that Answered their phone. . .guess where Im going??ANSWER YOUR PHONES PEOPLE!!
Very cool laid back shop, the staff are pretty friendly and knowledgeable.
Great place, friendly helpful staff.If you dont get great service, I know the owners parents βΌοΈπ€Ha, like I said, best in Long Beach!
Tuttles is amazing. We had a SanDisk that crashed and they were able to recover our pictures. Very professional and affordable!!
Great prices, awesome people that go out of there way to make sure you have what you need and a large selection makes this a great camera store.
Deserves your business. Well stocked. Reasonable prices on what I needed.
Absolutely awful. DO NOT PURCHASE OR SELL ITEMS TO THIS PLACE. I bought a film camera from here for 200 dollars and a lens for 100. I came back to try to sell it for about half of what I bought it for. They refused to buy both items because they said that they werent in proper working order. EVEN THOUGH I BOUGHT IT FROM THEM IN THE SAME CONDOTION. Employees are rude and act like theyre doing you a favor by talking to you. Id give these ignorant jerks a zero if I could.
Good service. knowledgeable people.
The staff is always friendly and helpful. Decent selection of used cameras.
Very knowledgeable staff but best of all is their people skills...person by the name of Rory was great to interact with.
Luis was great, very knowledgeable and helpful!
Really nice camera shop with helpful people.
Hard to notice while driving by since it is tucked away, but the staff is helpful. They have most of your photography needs.
Really helpful staff and they have a pretty decent selection of color and black-and-white films.
Great place to shop . Employees are very knowledgeable and very helpful
After multiple unacceptable attempts to get passport photos done at two Fed Ex Office stores we walked in to Tuttles and they got them done right on the first shoot. In and out in 5 minutes and cheaper than the other guys!! Thank you!!
My wife did some Christmas shopping there, spent a ton of money based on a specific wish list. An inexperienced / dishonest Tuttle Camera employee pushed her to buy the wrong items (whatever they had in stock) I had to return the items and they charged a restocking fee on unopened items that they had incorrectly recommended! $300 down the drain. Never never never again.
Perfect place to print pics and get camera equipment
Most ridicules store. Things are way overpriced. I try to buy a cleaning sensor swab and the told me the only have for DX but not for full frame pro cameras... :( So I would have to order it and pre pay.If you are a pro store why you dont have those in stock for professional photographers? I can order it myself from Adorama for half of the price....Adrian
Plenty helpful for my camera needs
Been going to tuttle since I was a kid. 20 years later still going, Just went there today and still has that camera magic, great customer service and friendly knowledgeable staff!
If you use a camera, they can help. Very knowledgeable staff.
Friendly and knowledgeable staff.
Staff were very helpful
Amazing service and great selections of cameras.
Great place for all of your camera needs
Camera and service, Blackmagic authorized pickups, friendly staff.
Wonderful help with older cameras
Very professional, and clean business with knowledgeable staff.
Honest,knowledgeable,no pressure,Wonderful folks!!
Just came back from asking about my canon eos with err message. They found and fixed the problem with no charge.
Good local LB camera shop