I walked in today concerned about my iPhone X screen. Alex was super helpful and gave me the rundown on pricing, even going so far as to imply my phone wasn’t in dire need of replaced parts. I will definitely be returning when the time comes for a repair!
Very good experience. My phone was not charging the charging port had been fried ; bad charger evidently. Was concerned as I really didnt want to spend money on a new phone. Its an Android which I prefer cant justify a $1000+ phone. either. Brought it to these gentlemen and they said they felt that they could fix and THEY DID. It works fine, charges like it should. Should be good for a lot longer now without spending the rent money for a new phone. Hurrah!30 day warranty as well.I am a very happy camper.Thanks guysTeri P
My iPad Air 2 was randomly shutting off and would not hold the charge when it rebooted. Luckily the workers were able to diagnose and fix my iPad (battery issue). Excellent services and correspondence and prompt updates from them. A+ work!
Provided on the spot repair for water damaged phone. The screen was replaced and was brought back functional. Bought a case and received a discount. Thanks again will come back.
Perfect. Not only did they bet everyones prices. My phone was repaired at the estimated time they gave me!
Replaced the screen on my Moto Z4. Not a common phone or dissembly. They fixed it faster than estimated and it works great! Will definitely be back.
The guys was very Nice and didnt try to beat me out of my money like the other place i went too. Tell me i need a new phone,new charger port replace,when all i needing was a piece of plastic remove thank you samgdung for sending me there.
Excellent work done on my phone (LG, G8)!!! I cracked the screen but now it looks like new and the worker who fixed my phone was great too. Went the extra mile for me and placed the screen protector and case I had brought in on the phone.
Very knowledgeable and helpful. Eric helped me out by checking out my phone because my screen was blacked out. He recommended a display replacement. Thanks Eric 👌🙏
ESM always good and perfect. I had to get an iPhone 8 screen fixed since my husband broke it. It took about just 30 minutes and it came with a free screen protector and they also cleaned out her charge port at no extra charge. Ill definitely recommend this place everyone. Thanks again ESM
Awesome experience, Eric was super helpful, gave me all the info I needed and got me squared away in a couple of hours. I can use my phone again!!!!
Very straight and to the point, they remain an accurate and reliable source to fix my iPhone in about 30 minutes! And they are proactively keeping sanitization a priority during this time. No issues here!!
These guys were nice to a point. Had to wait nearly ten minutes before someone came to the door. Could not fix the problem. Said it was a software problem. Im thinking this is a store thats supposed to find and fix the problem of all electronics they say they can fix, including if its a software problem. Then the guy said he did not know where he could refer me. The other guy the next day refered me to another guy in LA and that guy refered me to another guy in LA. Started to feel like the Mad Hatter getting a run around. The customer service here is horrendous but at least they were nice about it, right? Right?
OMG! I absolutely love their customer service. I was in a bit of a bind since I was going out of town but they were able to fix my iPhone super quick and get me back on the road. They answered all the questions I had ( Im a picky person) and even taught me a few things. I was in and out of the shop in about 45 minutes, they gave me a free tempered glass, some fun conversation and gave my phone a new lease on life. Ill always let people know this place is here...
I actually found this place on Yelp when I was looking for someone to fix my phone because my camera wasn’t working anymore. I have an iPhone x that I hardly used for more than 3 months and my camera started getting blurry and shaking randomly so I thought that was pretty weird. I called these guys and explained everything instead of trying to get me into the shop and sell me on a repair, they asked me how old my phone was and if it was damaged and since my phone is in pretty much new condition they told me I should just do a warranty claim with Apple. So I went to Apple and they replaced my phone for free! I guess stuff like this only works if your phone isn’t broken or water damaged, but moral of the story is that the guys here are HONEST and I’ll be coming here anytime I need anything
Absolutely the best. Very quick, best price I could find. And they offer a warranty! I refer everyone here
Awesome friendly service!! Great prices!!
Great Service Fix My Phone In Very Little Time
Really Good people. My Samsung has been taking long charging and never passed 80% they opened up my phone replaced the battery and I havent had any issues since. Thanks again.
The BEST place to do any cellphone business, new or used, accessories galore plus expert repairs. Ive been to a boatload of these types of joints & I do not make an endorsement lightly. These folks are the REAL DEAL, no BS...just exactly the best above the rest. You will not be disappointed, I guarantee it.
Found them on google 😄! Almost 2 months later and my sons iPad screen still working perfectly!!!
Visiting a new city is always a fun adventure, but its not so fun when your phone is smashed to pieces and you have no idea where you are or how to get around. Esm was able to fix my iPhone x even though I smashed it in a car door, it looks amazing and I saved so much time by not going to the Apple Store. Im happy I found this place. Thank you !!!!
This place is great, Im always doing yard work in construction and my phone tends to get pretty messy. So I was having problems hearing people and other people hearing me on calls and it was starting to get more and more difficult to charge my phone so I figured I take it to these guys and see what they can do for me. I expected paying anywhere from fifty to a hundred bucks to replace parts, honestly I dont know much about these things. But to my surprise the tech there told me that its pretty common for stuff like this to go on overtime especially if your phone is dirty, and it turned out to only be a simple cleaning for the phone and it only cost me 15 bucks. Happy I found this place they saved me a lot of money.
ESM always my fav repair shop in CA because they can do all electronic items repair. Joe does a fantastic job, he answered all my questions and fixed my computer. Thank you so much guys.
I will always come here for any electronic repair needs!!!!! The gentleman that helped me had an answer for every questions!!! They know their stuff. Really helpful and perfect professional. Thanks again.
You guys are the best ! Anytime someone needs their cell phone fixed. Ill be recommending you.
Have you ever broken on iPhone X screen? Well I have. And it wasn’t fun. I couldn’t see anything on my screen and just some weird green lights so I was pretty lost. Luckily Siri still worked so I asked what’s the best phone repair place around me was and it told me about esm cellphone repair. So I called and they were extremely helpful and friendly and that was enough to win me over. After they fixed my phone it came with a free screen protector and it looks and works just like new. Thanks again!
After searching countless places, I finally found a place that can fix the touch problem for my iPhone 6 Plus. After taking it to one place that couldnt figure out the problem I searched around and found esm. Out of all the places I talked to they knew exactly what was going on with my phone, explain to me how they were going to fix it, and gave me confidence they could do it. Long story short it took about two days fix the touch issue on my 6 Plus and I was good to go, its been about 5 months and I havent had any issues.
Thank you! Thank you ! Thank you ! I broke my iPad with a work presentation on it a few days before I had to submit it, and needless to say I was pretty screwed. They were able to fix my iPad screen the same day and it looked and worked even better than before! Thank you so much you saved my life.
Not good. Its called bait and switch. Told one thing over the phone so you waste your time and go there, then youre told the correct price. 5 or 10 bucks difference, maybe. 40 dollars, not so much. They lie. Period. Dont go. Find an honest shop, not here.
Highly recommend this place. Brought in a cracked screen and sticky processing. Dont know exactly what they did to get my i6plus working so well but now with a new screen I dont have to upgrade until the i8 comes out. Very reasonably priced. Quick Service. Knowledgeable.
Fast service and a reasonable price on repair...
Had a great experience with them. They charged me a reasonable price. My iPhone 6 Plus screen was cracked and got replaced in 30 minutes! Would HIGHLY recommend them to everyone!! They are very fast, efficient and honest. Give them a visit!
Got my Iphone 7 Plus fixed there earlier today, it is now in perfect condition and it was done in a timely matter. Great service and employees
This is a great spot to go to! Was there recently to fix the headphone jack for a Samsung Galaxy S3. Very quick, polite, and affordable. I have also brought other phones to fix and he has done so without fail in the past. I would highly recommend this place for any repairs!
Quick and easy! Went in to get my screen replaced and my phone was ready in an hour. The price was reasonable and cheaper than the place I had taken it before ! This place is great high recommend it!
I really satisfied with ESM, the way they responded on my issue and fixed my Samsung S5 screen replacement. They took just 35 minutes to replace it and handover and the price is also very competitive price. Before I approach ESM, I took the quotations from 6 other cellphone repairs. All were give $20 more what I paid to ESM.I really recommend them.
Great customer service
This place is awesome! They fixed my iphone screen after I went to apple and they gave me a crazy price. I decided to look for an iphone repair shop and Im so happy I found these guys. They were helpful and quick. Ill be bringing my ipad for repair and referring anyone that needs this type of service. Thanks again!
These guys are awesome! They literally brought my phone back to life. Dont go anywhere else for your phone repair needs!
UPDATE:Thank you for the the response! You are right, I did severely misunderstood, because I was severely misled (I checked Yelp and other google reviews, I am not the only one). Also, I never said I purposely drop my phone, what I did not tell you was, that I am have a disability that causes my hands to shake, thus I purchase items to protect fragile items.Furthermore, my bad day started when I was told, I would need to pay $50 to repair my phone, when I was misled on product information. You have the advantage, I do not know anything about cell phone repair and I trusted your word. I would be happy to come to a resolution. What do you suggest?-------DO NOT TRUST THEM, THEY WILL PROMISE ANYTHING FOR YOU MONEY!!!. Last week on Monday, I took my phone in to get repaired and the gentlemen that helped me was super nice and professional. He asked if I wanted to pay extra for the shattered proof screen cover. I replied: Yes, I always drop my phone, I for sure need that product. I only had to wait an hour to pick up my phone, it looked great! The salesman told me I have a 30 day warranty for any issues, cracks, etc. The next day Tuesday, my phone features and touch screen were difficult to use. The only available time I had to go back was on Friday. I ended up dropping my phone on Wednesday and the phone completely cracked. I brought my phone in on Friday to get fixed and they wanted to charge me more money, even though they promised me a 30 day warranty, with the shattered proof screen. If they were upfront and honest about they warranty, I would understand, but they made promises that they did not keep. I would not have paid extra for a product that did not work.
Great service!! My phone kept dying really fast,they replaced the battery for me and voila!Thanks
Great place! *So* glad I found them. Best price around, and they didnt need to unlock the phone to fix the screen. Highly recommend them!
Great service!
They gave me great service, for the right price my phone was heavily damaged now it’s looking brand new again. Thanks
Great place to get your phone fixed at a good price
My galaxy 6 screen cracked yesterday. took it in today and it was fixed within 2 hrs. Great service. if anything happens again I will go back. Thank you!
It was wayyyyy cheaper than getting it fixed at the Apple store and much faster, The workers were super nice and quick.
I broke my girlfriends iPhone 6 screen trying to fix it myself. Brought it in, got it fixed along with the already broken home button for a great price. Amazing service, and quick turnaround time. Definitely recommend.
Had a very simple problem with my Fitbit. Came in and the guy helped me for free!! Definitely coming here again for all my hardware problems. 6/5 stars if I could 🙌
Alex has been fixing my phones for a number of years and always did a great job with fast turn around. My kids have broken at least six phones so knowing Alex has saved me a ton of money. If your phone is broken, make your first and only call to ESM.
Repair done at a reasonable price
Great customer service. The phone was fixed quickly. I would definately refer them to EVERYONE. Thanks guys.
Loved the experience! The owner is reliable, honest and does a great job. Will continue to recommend his services.
Very knowledgeable, does great work
Eric was so knowledgeable and very pleasant.
Great service, at a great price!!! I definitely recommend this place if you need a quick device repair.
BUYER BEWAREBetter off going to the Apple store. At least you know that you are getting factory quality. If you are willing to give that up I would go here. iPhone 7 screen broke. $150 for OEM quality, as you can tell from the picture, that is not what I received. Manager tried to convince me that everything looked normal. I still believe I was ripped off and paid for a OEM screen and received a junk knockoff.
So happy with the great customer service . My phone is already fixed and looks like new, works good and great price !!! I totally recommend it!!!!
I needed a screen fixed for my iphone 6 and they took great care of me. I would definitely invite friends and go back myself for any type of repairs!!!
This guys really know their stuff when it comes to iPhones!
I brought 6 iPads that we use at the office because they all had horrendously cracked screens and some of them didn’t even touch, esm got the tablets all finished up and back into the office, thanks for the speedy turnaround.
Friendly helpful service
Excellent customer service, very reasonable pricing, and timing for phone repairing! I got my screen fixed in a hour in the same day and my phone looks brand new again, thank you !
Fixed my metro iphone here. Fast service. Excellent work. Thank you.
No no no. Went here some months ago to get my iphone button repaired, and thought everything was fine. This week my phone died, and after taking it to a legitimate technician somewhere else, I found out that ESM took parts out of my phone and replaced them with cheap parts that failed.
Service was what i expected and price was reasonable. was told 45mins to fix my cracked screen and it was exactly about 45mins. very professional
The girl worker is really slow she made me waist my time
Hello can repair an iphone x has the screen damaged and water entered the part of the face id
Love this place!! and great customer service! Ive broken my iphone numerous times and Ive never found a better place to fix my cracked screen than at esm cellphone repair. My iphone looks perfect and in great condition, I love it and the prices here are unbeatable! I will definitely be referring my friends and family over here.
Great Service and honest prices, dont go anywhere else for your phone repair
This place is awesome, i got my phone fixed a few times with Alex and so have my friends!
Helpful to my boyfriend but did not want to bother when I went in
Quick service and reasonably priced (I repaired an iPhone 5S screen). Hopefully I wont break it again but if I did I would go to these guys!
Great Guys to deal with, good prices and Service is top!
Excellent service; Very helpful; Very straightforward; Good folks
I always go to ESM for repair of my electronics. Alex has been doing this for years and always offers me the best price and service for anything from replacing a cracked ipod screen to fixing a shattered phone. And even better is the range of products he works with: Apple, Samsung, HTC, Nokia. You name it, he gets it done quick. Ive recommended this repair dude to my family and friends, check him out!
Great service, got my phone repair super fast, didnt had to wait much.. Thank you!
Thanks for work ! There’s a switch on the side of the phone that silences the ringer, thanks for the tip!
Fast screen repair and reasonably priced!
Great service...really professional!
Good work and prices
Fast service
I have been to this place several times now and always get treated well. This is why I keep coming back... A+ service
A+++