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StarTech Phone repair
147 E 6th St, Long Beach, CA 90802, United States
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StarTech Phone repair

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M
Review №1

Really appreciate the sellers honesty! She told me before taking it in that the screens she had for my phone had been buggy in the past and wouldnt charge me the for labor if she couldnt fix it. We gave it a try and luckily it worked just fine! Got my phone back in less than 24, hrs!

JO
Review №2

Fantastic phone repair! They did what my phone company was supposed to be able to do but claims they couldnt... Big shout out to StarTek and the young lady there handling business! Shes awesome!#JustAskJoe

Am
Review №3

I gave them my iPad and paid for it to be repaired. I was told it would be done in two days. Fast forward to over 2 weeks later...No one is there during store hours regardless of day or time I drop by, they are not answering their phones. I’ve left 5 voicemails, all unanswered. I’ve tried contacting them by direct email, Yelp and through the text receipt I received. NOTHING.At this point I’m assuming they’ve decided to keep my money and iPad. My next step will be a police report for stolen property.

Om
Review №4

Great place. Quick and cheap. Good customer service. Noe fixed my broken screen on my tablet in a couple hours

St
Review №5

Ive been anxiously awaiting them to open up since my charging port on my pixel 3 phone wasnt working. Walked in and 10 minutes later walked out with a working phone. She immediately knew what the issue was and took care of it. A+ experience. I also grabbed a really pretty phone case for my mom at a great price.Ill be coming here for all of my cell phone repair needs.

Uz
Review №6

Thank you to Noe for all the help! She was so instrumental to helping my mom and I get a new tempered glass for her Samsung note 8. She was so incredibly nice and I felt like staying in the store longer to talk to her lol! Thank you again!!

Ka
Review №7

Broke the screen on my phone. Despite my schedule being ridiculous they worked with me and even came in on their day off to help me out. Work was fast, professional, and my phone works as good as when I bought it. Highly Recommend!

Ke
Review №8

I honestly would not recommend they have been keeping my phone for 3 to 4 days and they don’t pick up their phones when you call.

an
Review №9

This business was very helpful in me finding what i was trying to fix on my phone..my rep that helped me nohellia..she was smart and knew exactly what she was talking about. I recommended if youre looking for fast knowledgeable service..come here star tek cell repair...hey its Nice and clean there too.

Fr
Review №10

I love this place. They are extremely helpful and fast! I have brought in several phones over the years to be fixed and have always left satisfied. Also, if the issue is a quick fix or just something simple (like today; I had dropped my phone and the screen had become disconnected), they didnt charge me for fixing it, they just re-connected it and sent me on my way. They have accessories (good cables, cases, etc.) at reasonable prices and their costs for fixing phones are also low. I couldnt recommend this place more highly!

Ma
Review №11

Both of the girls that work here are very nice and fun. They were very helpful helping me get my pictures off my phone! If you need help and dont want to get ripped off, i highly recommend.

Ma
Review №12

The young lady was super sweet and repaired my broken phone with speed and precision. They do have student discounts. Superb store!

Ch
Review №13

Great and friendly service here. The workers will help you out with your computer or phone needs efficiently.

Jo
Review №14

Fixed my iPhone XR screen fast service and Very friendly My new go to for any screen problems. Thanks so much

Ar
Review №15

Fast and professional. Helped me with a hardware problem I couldnt figure out. Had everything fixed in less than 30 minutes. Reasonable price too.

He
Review №16

Excellent service and swift fix, glad you are in the neighborhood . Awesome

Da
Review №17

Very service oriented. Came in for an iPhone SE screen repair and all the people I interacted with during several store visits were friendly, helpful, and patient.2021 Update - the store moved from its former East Long Beach location on Anaheim Street to near downtown Long Beach (6th and Pacific).

Te
Review №18

The people who work there are so nice and work quickly and efficiently to get whatever you need fixed, fixed. My phone was cracked and in 40 minutes or less it was good as new again, working so nicely. Thank you star tek! 😁 also, the prices are VERY VERY REASONABLE. My SE got fixed for 60. Compare that to any other place, Star tek is the least expensive with the best possible quality.

Al
Review №19

My phone was having charging issues and Star Tek fixed it in five minutes free of charge. Courteous service, nice lobby. Free coffee machine.

Ma
Review №20

These folks are the nicest, friendliest and most helpful in the business. My husband and I are tech challenged middle agers. We went in with a simple for them but complicated for us issue of pairing his new phone with our Toyota Camry. Noi solved it in quick order. We love Star Tek Cell Phone Repa!

Sy
Review №21

The owner is going to over charge you for a job they cannot even properly complete. My screen was cracked and after dealing with about 20 minutes of their unprofessional sales attempts to have me purchase more, they finally went back to fix my phone. I had to wait an hour for them to finish and now, not even a week later, my phone is constantly glitching... Ive had to completely reset my phone twice because the screen stops working completely. This is more than frustrating and I highly recommend that you repair your phone elsewhere.

Vi
Review №22

Went in for new battery...finger print Touch ID wasnt working. She said Im probably still under warranty and before I change the battery I should check. Turned out she was right as got a new phone. I appreciated the honesty and the help!!

An
Review №23

JAKE WHO WORKS THERE WAS VERY HELPFUL TO US AFTER HAVING OUR PHONE STOLEN. HE SOLD US A NICE IPHONE AND WALKED US THRU THE FEATURES OF THE PHONE. HE ALSO TOOK THE TIME TO HELP US TRACK DOWN OUR STOLEN PHONE.WE WILL CONTINUE TO GO BACK TO THIS STORE FOR ANY PHONE NEEDS.

S
Review №24

Really nice people, great customer service, complete repair, fast, reasonable price.

Em
Review №25

A+ service. They fixed my iPad promptly and their prices are great. Very friendly staff. I highly recommend these guys 👍

Ma
Review №26

THIS PLACE IS A SCAM!!! I took my iPhone 6 to get checked for water damage. They kept it for over a day, when they finally called me, the day after, they said that my phone could not be fixed. I paid my $15, which I thought I was getting a deal, only top find out that they basically stole my screen. I tried replacing the phone at the apple store but they told me they couldnt accept my phone because the phone had an altered screen. The bar code on my phone did not match the serial number. I cant believe that they did this. Unfortunately, its their word against mine. I will definitely never go back again!!!!!!!!!!!!!!!!!!!!

Za
Review №27

Really friendly staff and had my phone fixed in less than an hour

No
Review №28

The best service ever, cant complain at all. 👌This guys makes a really fast and nice repair. 👨‍🔧 Love it.❤❤❤ My phone its looking like brand new. Thank you soooo much STARTEKs team.

Yu
Review №29

Fast and friendly service. Got my iphone 6S cracked screen fixed and now it’s back to normal. I highly recommend this place. 👍🏼👍🏼

lu
Review №30

This place will ask for you phone password and go through you phone. They went through my phone and they tried to go into my Apple ID and got it disable since they failed to get the correct password. And now I have to call apple to unlock my account.

Do
Review №31

Great service, fast, friendly, good pricing!Dropped off laptop, iPhone and iPad for screen replacement. Great work! Thanks to Jacob! 👍🏼

pa
Review №32

I showed up with the wrong screen to fix my phone and they were quick to get the right one and fix it so I could get back on the road.

RO
Review №33

Hafiz Provided exemplary service. I brought my daughters Nintendo DS lite in for repair. They had it for almost 2 weeks and we were assured that it was going to work properly. However, shortly thereafter we started having the same glitchy screen again. But rather than blame the customer StarTech just said: You know what were gonna take care of this for you because we believe in taking care of our customers. One of their technicians, who no longer works there, should never have taken my money in the 1st place because the 7 yr old unit cost more to repair than it is worth (per the mgr). My daughter wanted to keep it for sentimental value and thats why we tried to get it repaired. So the manager took care of me and refunded my money and was DEEPLY APOLOGETIC. I dont have any hard feelings because they could have just tried to hold on to my unit and continue to fix it and fix it and then it still woukd never work right. I respect them for returning my money and suggesting that I buy another unit somewhere else. I would encourage all of you who need any electronic/cell phone repairs, or cell phone accessories to come to StarTek. I know Ill be coming back because theyre honest!

Jo
Review №34

Jake was really helpful. Great prices and fast service.

Za
Review №35

Great and Fast service the Manager was really helpful and took care of my iPhone 8

Al
Review №36

Di yoh guys repari jbl 3 speakers charging ports

Ja
Review №37

Extremely fast and friendly service. Ive been here three times for cracked screens and they always take care of me.

Jo
Review №38

Cracked LCD on a GS6. I shopped around and they were the cheapest I found. They were friendly, helpful, and got the job done right faster than their estimate.

Ri
Review №39

I tried calling several times an you guys dont pick up the phone.

Ke
Review №40

Fair pricing. Will look at phone no charge.

Ch
Review №41

I changed my cracked screen... looks all brand new, but when I take pictures.. the quality sucks. The color of the photos are different from the original.

el
Review №42

Great service professional staff definitely good experience

Os
Review №43

Excellent service and reasonable price👍👍👍

Ed
Review №44

Great people fixed my phone in 40 mins

Je
Review №45

These dudes r polite and chill and do a great job

Mo
Review №46

Thanks for fast and quality job.Great job!

Em
Review №47

This guy is the best phone repair man

gu
Review №48

Brought in my lumia 1520 With bad battery except they cracked the case and could not tell me what kind of battery I need, no craps given for cracked case

Da
Review №49

Open and helpful

Gr
Review №50

Very professional staff

Information
20 Photos
50 Comments
4.5 Rating
  • Address:147 E 6th St, Long Beach, CA 90802, United States
  • Phone:+1 562-588-9555
Categories
  • Cell phone store
  • Cell phone accessory store
  • Repair service
  • Electronics repair shop
Working hours
  • Monday:Closed
  • Tuesday:11AM–6PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–6PM
  • Friday:11AM–6PM
  • Saturday:11AM–6PM
  • Sunday:11AM–4PM
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