This is professionally done with ease and trust. He will responds right away of any upgrades and most importantly satisfied with what he had done on my computer laptop for upgrades. You will not get disappointed if you give him a visit. Thanks Carlos you are great π π π π
Great business. All electronic needs, go to Carlos. Great guy and very help ful!
Great business, I will be coming back again. π―
I dropped my sons Samsung tablet off June 17. I was able to pick up the tablet today July 20. The tablet is still broken.I left half the cost to fix it at the time I dropped it off. The point of this is so you possibly donβt waste your time of money here. Iβve added our text tread for you to see how unprofessional and uncommunicative he is.On top of the calls and text I have showed up to the store 4 times and it has been closed. I choose this place due to the good reviews here, but now I believe they are FAKE reviews because the service I received was far from what the reviews say. I never submit reviews but I feel this needs to be known about this place.
GOOD BIZZ AND GOT MY LAPTOP FIXED SAME DAY FOR A VERY GOOD PRICE
My iPhone got fix quick, great attitude, I recommend this iPhone & computer repair.
Brought in my Lenovo Y500 for a fresh install of Windows 10 and went smoothly. Highly recommend for pc repair. In addition service was professional and very helpful as well as affordable.
Quick fast and quality work and the owner is awesome
Life saver!! Dropped my iPhone X and was able to come here within 5 minutes and in 15 minutes my phone was ready!! Highly recommend this place! ππ»
Great service highly recommend
Carlos was amazing he reported both my IPhone screens in a timely matter. Few days after i was having trouble with my phone charging I called and he told me to bring it in and he repaired it. Great service will definitely continue to use him.
Great customer service. Carlos offers a great amount of help for a good price, very friendly and professional. Iβve had bad experiences at other electronic repair shops and I wish I would have known of this place A lot sooner. Definitely going to keep sending business his way. :)
On Wednesday afternoon, I called to ask if I could bring my computer by for a heat sink replacement. I was told to come in the same day. Carlos told me that he was busy, but he would get me a quote by Thursday afternoon. I didnt hear anything back by the weekend, so I called and left a text message. He told me hed call me back by 2 pm. He never returned my call. On Tuesday of the following week, I decided to come by and pick up my machine since I got no diagnosis, no quote, and couldnt get a hold of the shop.When I came in to pick up my machine, Carlos told me that he had already ordered my parts, despite never giving me a quote or asking me if I accept his cost or time frame. Since the parts were already at his shop, I was willing to consider continuing the repair. He told me that the repair would be completed the next day, but I wanted to make sure that he would be good on his word before going forward, since he made no effort to call me, for almost a week, despite promising to do so, twice.I told Carlos that I was very upset by the lack of communication, and asked him how he could show me that I could trust that he would complete this task when he said he would. Thats when he started getting nasty with me, and gave me a laundry list of excuses as to why he didnt call me when he said he would. I told him I didnt care about why it wasnt done, I just need him to follow his word, and keep me informed in case anything changes. He lost my buisness when he chose to escalate the conflict instead of accepting accountability. I tried to end the argument by taking my computer back, but I had to raise my voice at him to get him to return my computer since he wanted to fight. I was absolutely livid and had to step outside to calm down because he continued fighting with me while packing up my things.Afrer I left the shop, he suddenly had the time to text me right away. He apologized and told me that he is still willing to repair my computer. There is absolutely no way Im going back after he was so utterly disrespectful. Computer repairs take time, but there is absolutely no reason to not return customer calls, no reason to begin work without a quote or invoice, and it is thoroughly unacceptable to have a shouting match with a customer who holds you accountable for doing the things he promised he would do, on a schedule that he came up with.You can see his interest in arguing with people based on his comments to negative reviews. I wish I would have read those responses and saved myself the time and trouble.
Good service,good prices.
Carlos does excellent work. I been taking my computers to him for about four years and always does an excellent job. He is very helpful.
Great service!
Best place ever Iβve being taking my devices here for the past couple years. My phone end up looking brand new and the laptops always cleans the viruses and upgrades them to the newest software I highly recommended this place
Quick repair along with good pricing. Will definitely come back again.
I got my iPhone 7 cracked screen replaced and Carlos did an amazing job! He was quick and communicative! I know where Iβm going for any phone issues! Highly would recommend!!
Carlos repair the best service economic and profesional 100 % excelente service repair phones and computers.
I gota a rally good experience, Carlos always have a smile and excellent service.
Iβve been taking my laptop to Carlos for years for maintenance (just 3 times in the past 10 years). Always gets back in good condition. Definitely recommend.
Carlos was able to help me with my computer. I went to a lot of different places and nobody could help me so I am very thankful I came to him for the job.Definitely will come back in the future if I need anything.
Been going here for years very professional and always a reasonable price
Do not approach this business. Worse service ever and unprofessional. He refused to give me my charger so he pretty much kept it... just because I asked for my MacBook back since he had not done any type of work to it before the deadline he agreed to. He said it was to get even with the money that he spent for shipping the materials. He was very rude and all I wanted was my computer back after he spent almost a week without updating me on it. Waste of time.
The service here is very prompt professional and efficient, carlos is very reasonable on prices and went out of his way to help us, my daughter iphone has been repaired as well and very happy, once agian i highly recommend this place π
Good work and good priceI recommend 100%
I have been going to Computer repair for about 3 years now. Carlos has always been most respectful and has solved the issues Ive had with my computer and iPad Air. Good businessman and most definitely would recommend. Thank you Carlos for serving our community here in Long Beach..Lidia Orabuena
Excellent service! Had an iPhone 6 battery replaced for an affordable price and same day repair. Ask for Carlos!
Excellent service and friendly staff
They never EVER answer their phone calls and their voicemail is full. I planned on giving this place a chance but from the looks of it the customer service right from the beginning seems to be complete garbage. First impressions do matter.
Wow so close to home..when not driving..was really great and helpful..plus all kinds of computers reasonably prices
Excellent services and excellent price and concern in his services many years helping me with my computer needs i highly recommended
I love the service and I loved the price..Carlos you are awesome Iβm satisfied with the service..Thanks so much..Evelyn and Emoni
Computer repair iPhone repair shop excellent service no where can you find prices any lower than at Carlos Computer repair shop guaranteed very helpful and very patient thank you again Carlos
Cost effective service. Knows exactly how to handle computers and operate them and upgrade at its maximum very good service.
Bad service!
It was good nothing messed up
My name is CYNTHIA THIS IS A GREAT GUY VERY GOOD SERVICE
Bad communication
Is really good place.
$2.25 to print 1 piece of paper lol
Great deals !!!
This person does not know what my phone does, he broke parts of my inside and he was not responsible, he is also disrespectful
I just went because he would replace the screen of my iPhone and he gave it to me badly, the man from nearby broke me and he did not want to be held responsible, now my iPhone does not work and does not accept his bad work, it was also very disrespectful and rude
Very good work and 100% guaranteed priceHonest and fast work and very professionalI recommend it
Good service and prices ..
Very good service I give 5 stars
Good recommended service