Not very helpful if you are having trouble filling anything out. But eager to take your money and have you get out. Not a pleasant experience

Excellent service and friendly staff. I recommend this establishment for all of your notary and mailing needs.

Cutest boutique gift shop and ultra friendly staff. I have my PO Box there as well. Favorite little place in town.

All of the Staff, and the Owners of Postal Annex, 6510 E. SPRING ST., LONG BEACH, CA 90815, go the extra Mile for their Customers ! They have Physical Address Mailboxes, Beautiful Gifts, Cards, Candy, and Long Beach Local gifts too. Convenient drop off Location for U Haul trucks drop off destination.

Helpful, efficient and friendly. Great for anything I have to ship and for the occasional gift or candle as well.

During the covid pandemic the employees would not follow the law and protect customers by requiring a mask, when I politely asked them do so. They actually expected me to stand next to somebody without a mask, indoors. Wow. My family will never do business with them again, and I suggest you do not either.

Cleaning is a plus as I choice to go by every week on the way to Starbucks where i go to wash their windows. Postal annex doors are very smudge free and since i have maintained itI should know once a week.

Well they close at 7:00 p.m. theyre closed Sunday completely but they were under construction remodel and now theyre all done the place looks great if youre interested in seeing the place you should see it for yourself everything inside is handmade by the owner wife

Ill start by saying what I always say, if you work hard for your money, you deserve to feel respected, appreciated, and treated like everyone else when you give your money to a business.FYI: I will also say Im a firm believer in supporting family-run, local businesses.I believe they are the key to a healthy community and economy.Unfortunately, however, the owner of this family-run franchise (Kurt) has not been very pleasant to deal with.NOTE: I will say this.His wife and daughter were a pleasure to interact with. Kimberly (beautiful blue eyes!) and Miranda (gorgeous red hair!).Both of these ladies were nice, helpful, and made me feel comfortable dealing with them, like I was in good hands. In fact, I credit their customer service skills with making me a repeat customer.Kurt, on the other hand, has a palpable, negative energy that he gives off. Not quite sure why.I dealt with him on several occasions (in a short span of time) and on each occasion I felt uneasy, and more importantly, unwanted, as if my mere presence bothered him. Mind you, Im a paying customer, just like everyone else.Im not sure why this is the case. I was polite and respectful to his wife and daughter (as well as a third woman who wore her hair in pigtails the day she helped me. She looks like she might be a relative, too, possibly Kurts sister. Unfortunately, I cant recall her name with 100% certainty, so Ive described her by her hairstyle).Perhaps Kurt was having a bad day the first time, when I returned a moving van Id rented, but by the time of our last, heated interaction, I knew there was something wrong with him. Maybe he has an underlying anger issue?Heres what I mean:These interactions occurred over the span of a mere two weeks, so I thought it odd he would be so dismissive and ungrateful for my repeat business.He actually told me at one point, before our interaction disintegrated, I wont remember you tomorrow.That is a direct quote, verbatim!I cant think of a worse feeling he couldve conveyed to a customer. In fact, I cant think of a better way to lose a customer!When I later pointed this statement out to him, I asked him, Why would you ever tell a customer that?I also asked him, How do you think that made me feel, as a customer?Kurt still didnt didnt get it.He stammered that he was the owner and blah, blah, blah.Kurt even raised his voice at me, at one point, even though another customer was a few feet away from us, being helped by Kimberly.Kurt didnt seem to care, if not notice, this woman could hear us having an ugly exchange.I actually felt sorry for his wife!He tried to convince me to take my money back, hiding behind this statement,Maybe this isnt the place for you.Again, a direct quote, verbatim!I took that as a form of discrimination, quite frankly.I told him,No. Ive paid already. Ill decide when Im done. Ill just deal with your wife or your daughter next time!Then I walked out, completely dismayed that this man cared so little about my customer experience.Truthfully, I dont even want to return there, due to Kurts passive-aggressive personality. Im convinced there is more to this conflict than meets the eyes.There is something very off-putting about Kurt and the Postal Annex franchise would be wise to look at Kurts behavior toward certain customers.Again, each of the ladies I interacted with were nice, helpful, and made me feel glad to be there.Their customer service was without a doubt, excellent.So, its with genuine disappointment that I give this family-run franchise a poor rating, solely based on my interaction with Kurt, who seemed like he couldnt care less about my experience.If the customers experience means anything to him (or the franchise), he certainly is foolish to tell any customers what he told me, point blank.Due to my negative experience with Kurt, if you feel you still have to use their services, I would recommend you deal with his wife or daughter, (or the lady with her hair in pigtails).

Very friendly and helpful staff. Nice place!! A lot of beautiful things to buy inside also.

Not sure his name, but the guy who worked me on a u-haul rental was a HUGE Help. Totally saved me a ton of heart-ache. Great people, great service. Highly recommended.

Waste of my time. Make sure you call before and make sure their server is working, if not its a waste of a trip. Went in for a livescan left out with having to find another place. Not happy about it at all

What a fantastic store with an incredibly helpful staff! They always have a notary available which is huge. Dont go to the UPS store across the street... They only have a notary there part time two days a week.

Someone give ck a raise🙏😃

What a lovely place! Friendly and full of great gifts and fun things to buy.

Great group of people to help with your shipping needs.

Favorite place to ship out packages. Friendly and competent people.