Roel And the rest of the employees are so helpful and Also have a lot of wisdom in solving my hardware problem.This Ace hardware is the Best.From rekeying a key to finding hardware.This Ace find a solution that work right the first time So thankful I live nearby this Ace.Hardware storeBest store in the neighborhood
Great hardware store. Always helpful staff. They have what I need all the time. They make screens for windows or replace old screen for you. They make keys too.
Helpful but they don’t hover. Clean, efficient attitude, easy checkout. I am happy they are in our neighborhood.
This place is almost over stuffed but they have great assortment of BBQ accessories, hardware, paint, and any thing you would need for a home project
Always a fun place to shop they have so much stuff in such a small place great customer service
There is a plethora of tools, hardware and other cool stuff plus its has a knowledgeable staff to help us
Normally we have great service, but today around four oclock, the cashier at the desk was rude; eyerolling, heavy sighs when I failed to follow the line-to-cashier policy, interrupting me when I asked if all items had been charged as I paid.My nephew was very disappointed in the way I was treated, but we didnt go there to spend $115.00 to act up over rude service. If that person is cashiering next time I go to ACE, I might go somewhere else. I dont go to spend money, be courteous and endure bad service, either.
This store has a nice selection of bbq supplies. I went in for pink butcher paper. They have a couple different sizes depending on your need. Lots of grilling gadgets along with rubs n sauce. Staff is helpful as well!
Very accommodatingThey even ask if they can assit good job
Has the personality of a friendly neighborhood hardware store, who are always willing to help DIY leaning customers. Recently found the perfect (for us) backyard barbecue, a Weber which they delivered in a couple of days - we LOVE IT!
It feels more like a local shop than anything. Its small and packs a lot of unique items that Lowes and Home Depot dont carry with options to purchase single to large quantities of needed.
My dad and I go out of our way to support local businesses including this little hardware store. Little in size but not in inventory! Rarely have we gone here and they didnt have exactly what weve needed. The employees are very helpful and knowledgeable and their prices are completely reasonable. Glad to have this Ace in our vicinity. Ace is the place baby!
Ace.....is....the place!! Went to Home Depot & Lowes for the plumbing washer I needed, neither one had it. Manager took his time to make sure I got exactly what I needed. Will be going back for all of my do it yourself home projects.
Always great service, very knowledge on their inventory
Another go too place. I would give more stars if I could. So, after rentiously searching for bolts for my car all around town. I thought about Ace Hardware and sure enough, when I went inside and looked through the isles, I deeply impressed by the long isle of Hardware products. Here, I found more pieces than Home depot and Lowes, that always seem to never have any bolts in there trays.Staff went above and beyond to help and extremely experienced with their store and products.
- Great Helpful (ALWAYS) Staff!! Ace is indeed this Carpenters Place & Google wastes no precious Time getting Me there! 5 stars incessantly!!
Very helpful staff. Of course you can get things cheaper elsewhere but why not support the small guys?
Ace always has the EXACT M3 .5 pitch thread 2mm Allen screw for when you stupidly break your friends orbit. Life savers!
Staff are very friendly. The store is just expensive on certain things compared to other stores.
I occasionally come by for hardware for my 3D printed parts, Ive always had good service and their selection of hardware, nuts, and bolts is varied and covers an entire aisle.
Ace has people to Assistant the do it your selfer. Much better than the big box hardware stores.
Great experience. Very friendly folks. I was in and out like the burger.
Fast, friendly, even helps you find stuff. Unlike Lowes or home depot.
Whenever were in a strange place we stop at an Ace just to see what the franchisees are putting out. Were entering the Christmas time and I highly suggest if youre looking for an adventure this is something you should plan with the family. Map out a local course of a number of Ace hardware stores around your home. Youd be surprised how many there are. This is entertaining because each of their holiday inventories are different. This is one of my favorite stores. Should go by and just see what they have. Yes its a hardware store but if you tell your little ones your treasure hunting it can be a lot of fun.
If you want bad customer service and condescending attitude please go to this one much nicer people at other ace hardwares.You try to complain to a manager and they got 9 /22year old managers.No real manager or owner involved in store, save your time and money and go somewhere else where somebody cares.
These guys are super helpful. Most recent trip they showed me how to reload line for weed Wacker. Spent a fair amount of time with me taking off the housing. No charge!
For some reason I need to stop going to the big box retailers first and just start going to ACE first. I love their selection of Christmas lights. Such unique strands of lights compared to the big box places. It’s really tight spaces in there, but feels like you are at the same hardware store as Tim the Tool Man Taylor. Lots of goodies!
They have the hard to find items... You wont find @ Home Depot... Lowes... IJS... Even the greeter @ the door 🚪 was very helpful
Its small with lots of items. Lots of great Christmas stuff. Excellent customer service. I was great almost immediately upon entering the store. When the sales associate could answer my difficult question he said he would send someone who could and he would be over shortly and he was.
Wow! Costumer services was horrible. The young boy was super nice to the older white gentleman ahead of me, but as I walk up to purchase he walks away comes back and did not acknowledge me. He just rung me up without saying a word handed me my receipt and walked way! Eww Never coming here again!
Lobe this ace hardware, they have the little things that are hard to find.. if you are looking for something that is not at the big retail store, they have it. Amd all the staff, I mean the whole staff, is very knowledgeable..
Always very helpful and has everything we need. It should be every ones first stop ! Today they made me a new custom screen, that fit perfectly. Dennis was very accommodating and was able to get my screen within five minutes. He was very nice and had great customer service.
Needed keys made. Polite and professional service.
Couldn’t find a bolt in Home Depot! They had it here!
Helpful staff and good selection of products. Nice change from the big box stores.
Ace hardware has more things than you would expect. There are many many gift items and people to help you with anything you need to find. Its a hidden gem for sure and I highly recommend paying a visit. You will be surprised at what you might find!
Love this place for hardware and house/garden, not great for grills, large items, lumber, but an amazing staff, the setup is a little laberynthien which I enjoy but realize thats not everyones cup of tea. Overall I love this place.
Great place for you DIY projects. When you need something for an old house go to Ace first
Itd be sweet if they had more space.
Ace Hardwares are always a great place to find stuff that you cant find at the big box stores. They often have things you cant find at Home Depot or Lowes.
High prices, but convenient and small town feel store.
Store had everything I needed. Didnt wait in line. Friendly helpful staff.
Top drawer Ace. It is very compact, but i have yet to be disappointed with anything out of stock or not carried. I would recommend this store to anyone. Best of all, there open til 8pm. 2 👍👍.
Love this place! A little bit of everything. Got some cute Christmas stuff today. Staff is excellent, always there to assist.
Small town atmosphere in a large metropolis. They have most everything here at reasonable prices. Patronizing here is supporting small business.
Place is full of fun things besides hardware. Narrow aisles. Helpful customer assistance workers. Cramp space but a lot of fun!
They never disappoint. Not a time I can remember that they didnt have what I was looking for, no matter what, its always there. For a store their size it is amazing how they have just what I want each and every time.
I had the same set of keys made twice at HD and both times didnt work. ACE made them one and done! I will only go to ACE for keys and above all SERVICE!
Friendly people very nice store
Loved the service and all
Always well stocked employees are very helpful and Kyle is one of the best
All personnel very knowledgeable and helpful. One gentleman I didnt catch his name was so helpful with my specific problem and he solved.it
I arrived at Ace because I needed a couple of specialty springs and I knew that there was no chance the big box stores would have what I needed. As I walked in the door at Ace I was greeted with a smile and asked if I needed any help? I was promptly shown the section where the springs were located. I found what I needed at a price I would have paid double for without batting an eye and was on my way to complete my project. Thanks Ace always a pleasure doing business at your store!!
This truly is a neighborhood hardware store. Knowledgeable employees are friendly and eagerly ready to help you find what you are looking for and they even deliver. Although the store is not a big as the big hardwarw stores, you can find everything you need--even key cutting services.
Great and friendly fast service. Staff knowledge. A lot of help.
Went to Lowes and Home Depot to look for a very specific bolt to mount an above stove hood microwave with no luck. My father-in-law suggested Ace Hardware because they have never let him down. Boom, within a minute, one of the associates came by and we had what we needed. Found my new favorite hardware store.
Helpful staff for projects. Love being able to buy just the number of screws needed!
I like coming to Ace because they always seem to have Grandpa working there, and hes got that great old man wisdom, and is always willing to help out, or chop it up with you for a bit.
What a shame that this franchise using the Ace Hardware name is taking advantage of our community during the time where we as a community should be pulling together - COVID19 -They have the nerve to make a big homemade sign to hang above their store name that says We Have Masks - which of course the line up by those in need starts, only to find out that they are price gouging our community selling 2 disposable mask for $25 - Even the cashier is apologizing to each customer that makes the purchase when it is Ace Hardware that should be apologizing for price gouging our community. I have shopped at this location for years, but after this experience with them - they will not see a dime of my money again. I hope that you will consider doing the same.
Great service
Always the right stuff.
Place is like Disneyland! The employees very very helpful! And professional.
Friendly neighborhood hardware store!I love to shop local/small businesses...this place is one!!! Plus they have a lot of cool stuff the big stores dont!!!
Walk in and an employee greets you and asks if they can help you. The best customer service. I love this store.
Customer service is what separates Ace from Home Depot and this place is no exception. I needed some plumbing advice and minor tutoring and they helped me and gave me all the knowledge I needed.
Their staff is KNOWLEDGEABLE!
Always helpful staff and they usually have exactly what I need. So glad they are here to serve the neighborhood ❤
Employees are always very helpful and come to ask if you need anything
Convenient, pretty helpful staff, especially if you catch one of the old timers. Theyve certainly saved me some frustration, time and expense over the years. Good selection of stuff too. Decent pricing. Plus, you can get in and out quick.
Love this place Dont know how they fit everything I need into the small shop.
I had a wonderful experience at this Ace Hardware store. The customer service is amazing and they had lots of cleaning supplies, hand sanitizer, and masks.
Great customer service.
Favorite hardware shop, they usually have everything I need and its a lot easier than going to lowes
Very very helpful workers. They were able to solve our problem with some tools we haven’t been able to find. Thank you team!
Who doesnt love an Ace hardware store. Always an adventure and the staff is so helpful. Great experience and I highly recommend it.
Everything I need in one location!
Hit and miss, but overall they got what you need.
Came here to have them cut a piece of glass for me. The man was super nice. He didnt charge me for the service. Definately will return here to purchase glass and have them cut another piece for my other aquarium :)
They have everthing I need. Its crammed full but Ive never walked out empty handed.
They are very helpful and was able to get exactly what I needed. They are very helpful and provided me with some helpful information. What else can I ask for?
Place is dope. FRiendly people
Love this store. Very knowledgeable and friendly staff.
My local, walking distance, hardware store... they have all the stuff a homeowner needs on a daily basis... and helpful staff also. Been a regular for over 23 years...
For such a small place boy do they have everything Ive Ever Needed. Very friendly employees to help you find what youre looking for. I will always go there before Home Depot or Lowes where you get no help and nothing is where its supposed to be.
Always great finds and hometown feel!
They have EVERYTHING, and great customer service!!!
Best hardware store ever!!!
Love the small hardware store that has everything you looking for.
I have been shopping here for years actually since I was a kid and now Im old always had the great service so many things inside that store so many interesting items you come across things that you have not seen in years and you end up buying it
Glen the sale rep was very helpful and kind. They didnt carry the item were looking for but he gracefully and took the time to fixed our old part. I really recommend him.
Very helpful employees, they know where everything is at in their store.
I went to have some keys made, always friendly stuff Willing to help..
One of the employee Roel was very helpful. He helped me find the tool I needed. His expertise on the tools I needed was spot on. I will always get my hardware needs at this store.
Helpful. Gave me a good deal.
My go to place for anything hardware. Far greater inventory than Lowes or Home Depot.
Ace Hardware Long Beach is a super store. Small but mighty. Always jamed packed with merchandise & goodies.
Great store. What I like is that if they dont have it they know where to send you.They take the time to go over your project wiith you like its their own. Customer service beyond expectations not like at the Big Box where you chase around the aisles to find someone and turns out they know anything.
This is a great little shop that carries the odds or ends the big places dont. I wasted my time going to the other two local big stores. Ace came through for me! Support this local little shop.