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Medico Professional Linen Service
2201 E Carson St, Long Beach, CA 90807, United States
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Medico Professional Linen Service
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Ju
Review №1

After having problems with my account a few times and not getting anywhere, I was able to get my problem resolved. I was beginning to think that this company was ran by robots who didnt know what they were doing. Thank you Scott for contacting me and fixing my nightmare. You really came through and I appreciate it. You guys are great!

Al
Review №2

I have been using Medico Linen services in my dental office for the past 13 years and have been extremely happy with their service. Prior to finding Medico I used several linen services that did not provide the same quality of products or excellent service. Medico has a nice variety of coats to chose from, so everyone in the office can find what they are looking for. They provide embroidery service which adds a nice touch. My contact at Medico, Mauricio, has always been very accessible to talk to and taken care of all of our needs. Our route rep, Major visited our office every week and was timely, pleasant, and ready to help us with any of our needs. I highly recommend Medico Professional Linen Service!

Da
Review №3

Medico linen has done such a great job at keeping our outpatient center fully stocked. Our route man Edwin Moore goes out of his way to make sure that we have what we need. Both Edwin and Michael, team leader, are pleasure to work with. Medico linen team is important to keep our patient flow running smoothly when it comes to our linen.

St
Review №4

Médico linen has done such a great job at keeping our surgery center fully stocked. Mauricio Tudon is one of the most caring and detailed team leader. It shows in his presentation. He answers my calls and emails right away. He goes out of his way to make sure that we have what we need. Thank you Mauricio for going above and beyond to make sure our center runs smoothly when it comes to our linen! Call Mauricio and he can set you up for greatness!

Al
Review №5

Robert Escobido whom delivers 👏 to Temecula Valley Advanced Imaging is great with communication 👌 awesome services super clean and up to the best quality. Robert understands the Volume per stops ✋ 👏 works hards with managers to accommodate your needs. VIP TREATMENT 7DAYS PER WEEK. OUR PATIENT DESERVES IT

Gr
Review №6

This is by far the best linen service weve had in the 30+ years we have been in business here at Dr. Gregory Robins Family Dentistry. I am not certain when our partnership began, but one thing I am certain of is how great your team at Medico is. Our driver, Sammy, is on our route (683) and he is always so kind and courteous with the staff and even our patients. Sammy is a very professional worker, he always comes in with a smile on his face. It is nice to see how hard your team works to make our business run smoothly when your services are needed. Thank you Sammy for everything that you do for us you are a hard and efficient worker.

Da
Review №7

As the manager of a surgical facility a good linen service is very important for our staff, surgeons, and patients. Medico started out fine at first but eventually became very unreliable. We first started noticing that we were running out of linens half way through the week but thought we were just using more supplies. We eventually realized that Medico was not delivering all the items that we were being charged for after we starting to count the items as soon as they were delivered. We found that the delivery forms said the shipment was complete but there were many items missing. This happened a few times over the years and the manger would normally ship more items and it would be resolved for a few weeks or months. After going through a few managers the issues were getting worse. We eventually told them that we were canceling our contract so the new manger reached out and promised us that he would fix the issue so we gave them a second chance. Needless to say, it was a bad idea. The problems only got worse. We were getting short shipped our linens but still being billed full price.We eventually ended our agreement with them as the problems were getting worse and becoming a detriment to our operations. I thought this would be the end of our interactions but I later got an $8 late charge for the payment of our closing bill. Overall, this company is unreliable and full of false promises and issues.

St
Review №8

We have been working with Medico for over 9 years and have found that they are usually very attentive to our needs and questions. Sammy has been our driver for some years and if anyone at Medico deserves praise it is him. Sammy is always smiling and almost perceptive to our needs. He is reliable and we find that we think of him as part of our team, because of his ability to understand and match his assistance to our needs. We are most grateful to Sammy, a true asset to Medico

CA
Review №9

WARNING BEFORE USING; Medicolinen will leave you without scrubs and other needed items irrespective of contract terms, agreements in place or promises from their management. Feels like the company is shutting down since weve not had a honest pickup/delivery for most of this year. They will put your patients and staff at risk and will not care whatsoever.

Di
Review №10

I definitely recommend Medico from the quality linen to professional and courteous staff. Frank is very passionate about serving his clients and offering the best customer service possible in all of our interactions. He makes sure we are always happy. Thank you so much, appreciate your customer service!

Se
Review №11

Terrible customer service. I am trying to get out of my contract because they want to charge my %3 for using my credit card to pay my invoice. Are you kidding me? I am in a business and I never think about charging the customer any fees. I used to have a good rep name Joel who would always call me back, but he stopped calling back too.

Gr
Review №12

We have been using Medico Professional Linen Service for over 20 years. My teams and my scrubs are always clean and ready to wear. If we ever have a glitch I can always count on Scott Donaldson to jump in and take care of our needs. At our A Beautiful Smile Center dental practice, Gregg M. Lane, DMD in West Hills, we are very particular, and Medico has been great!

Ra
Review №13

Horrible company to deal with. They trick you in signing a preliminary paper and then they fail to deliver and yet hold you for payments. Avoid signing with them.

Fr
Review №14

Scott The Service Manager Has Always Been So Kind And Helpful With Our Office Needs The Past 3 Years And A Special Shout Out To Our Route Rep Jose Who Is Absolutely Amazing! He Always Has A Smile On His Face, So Bright And Early In The Morning And Is Such A Joy To Have A Conversation With!

Mi
Review №15

Scott Donaldson and his team are professionals and there attention to detail is above and beyond. Any issue or questions we may have are always answered promptly and respectfully. Thank you for continued excellence in service.

Fr
Review №16

Medico linen has to be hands done one of the best linen company out there. From my ten years of working with them I havent had any complaints or issues what so ever. Highly recommend them!

St
Review №17

I have known Scott Donaldson for almost 13 years through his company Medico linen supplies in Long Beach California. He is definitely my go to guy for any and all my needs. He and his team are top notch at what they do. I will definitely recommend them to all of my customers. Thanks Scott and team Medico for all that you do Steve Westman

Ca
Review №18

I’ve used their services a few times and their customer service has been excellent. Frank Rosario has been exceptional and is always willing to go above and beyond. I would definitely work with them again.

Ju
Review №19

I been a customer of Medico Proffesional Linen for 7 years. The drivers are polite and make sure my inventory is correct. When ever I have any questions Francisco Garcia is always there for me. Good job Medico

Es
Review №20

Great service! Our guy David Lopez always takes care of us. He has a great attitude and is always personable and friendly. He never lets us down.

Ma
Review №21

Great company to do business with! Excellent customer service! They also built a brand new facility that has modern equipment and produces high quality that customers notice.

De
Review №22

Awesome company and amazing employees and customer service. Coming from someone in a customer service based business, I tend to critic other businesses and their level of service. That being said Big thanks to Frank Rosario hes the man!!

Lu
Review №23

I have been using Medico Linen at my massage company. I just renewed my contract as the company is always there for my sheet needs. Big thumbs up to Francisco who always makes sure my inventory is correct.

Ka
Review №24

We’ve been dealing with medico for the last two years and they’ve been nothing but great for us. Every time we need something they are there to help us We highly recommend them. Whenever I need anything I just give Daniel a call and he is very perceptive of what I need.

Ca
Review №25

Take a look at these reviews. Most of them are all bunched up around 6-7 months ago. You think the office staff and buddies? Without a doubt. DO NOT GET INVOLVED WITH THIS COMPANY. Just a fair warning...you will regret it.

At
Review №26

Negative zero! At first the two was great!!! But my sheets were Hit and miss as far as quality I would get sheets that had stains or writing on them or be so starchy you could not bend them. That finally got solved after a month.No the problem is I’ve been trying to contact my rep for two weeks and he’s nowhere to be found not getting any phone calls or responses I have a sheet overload whatever the delivery company as they keep delivering on the wrong days and then not picking up on the right days it’s getting ridiculous and I still can’t get a hold of anyone as of today that was told to the wrap to weeks ago and nothings been done.

Ma
Review №27

Best linen company Ive ever worked with, Frank Rosario provides the absolute best customer service in a Manager. Always available at any time of the day. Thank you Medico!

De
Review №28

Integrity! These guys do what they say they are going to do. My gym needed extra towels quickly after our last order, and Medico was able to deliver an emergency batch speedily and with excellent service.

St
Review №29

I have been using Medico for the past 10 years and I trust in Joe and Scott Donaldson to ensure all my needs are met. Excellent customer service, always available and the delivery driver Vincent is very supportive of my staff.Thank you MedicoDr. Whicher

ju
Review №30

Medico staff is always professional and courteous from the delivery driver to the customer service staff. I am very pleased with the service and quality they provide to our office. If you want quality service I definetly recommend them!!!

sa
Review №31

Frank Rosario is very professional and has great costumers service. I recommend this Linen Service to anyone. Thank You for your services!

Je
Review №32

We had a movie to film with a hospital scene, a location to film it, but nothing to make it look like a hospital. Enter the solver of all my problems, Scott Donaldson. One call to Scott, and he not only provided all the scrubs and linens we needed, but he also helped dress the set personally!I only trust my ultra-hygienic medical-grade linen requirements to one man, and that man is Scott Donaldson. The sultan of sparkling, el jefe of health, the fuhrer of freshness, Scott Donaldson.

mi
Review №33

Hands down, the best family owned linen company around. If you are looking for quality linens, great customer service, and management that cares about your needs, look no further. Medico Linen is the best!

Te
Review №34

A great Service Manager and Service Team to work with! Always helpful in lending a hand and working together in getting linens and garments delivered.

Br
Review №35

Medico is one of the best linen services around! Their reps really help me make the most cost-effective decisions for our facility.

Do
Review №36

No shirts, no shoes, no service. Thats not what you get from Scott Donaldson and his team at Medico Professional Linen. I love these guys and their energy, I dont where a shirt much but when I do its a Medico!

la
Review №37

Medico Professional are professional and their employees are always looking to assist their customers to ensure they are satisfied with the service. Ive interact with Frank and he always makes sure that we are completely satisfied everytime. Thank you for your customer service!

He
Review №38

First and foremost this is my honest opinion, Medico Professional Linen is truly a job I wake up excited to show up to work each single day, i really love my job and what I’m doing for a living all the employees are good and friendly people with a great team supervisor Scott whom definitely implements triple bottom line sustainable management that makes you feel comfortable at work it’s an innovative company that is sure to make waves in the future. I’m proud to say I work for Team Medico.

Jo
Review №39

Great service! Always on time, Customer Service is ALWAYS accommodating & friendly! I recommend them highly!

gi
Review №40

SERVICE SERVICE SERVICE finally a company who knows good customer service ....if i could give more stars i would, thank you Scott for always being available and making sure my my linen needs are met !

Di
Review №41

Big thumbs up to the Medico drivers and customer service. We always get our linen on time and I need help or questions Francisco Garcia is always there for me

da
Review №42

I really enjoy the professional service and quality of inventory, its a great company to do business with. I definitely recommend them.

Te
Review №43

Thank you Medico and the Service Team ... a BIG thank you to Joe and Scott for always being available to help and to Susie for being amazing !! I am looking forward to another 10 years !!

Ke
Review №44

Medico is my go to linen company Scott Donaldson always offers excellent customer service and is extremely available whenever I need him.

iz
Review №45

Medico is a great linen company they have amazing customer services like Frank R. That we can always count on when we need something.

Ma
Review №46

Medico Professional is a leader in what they do. They will jump through hoops to ensure their customer are more than just satisfied with their service. For any healthcare linen rental and laundry services in Southern California Medico should be your go-to provider. Medico Team - you are superstars in your industry! It has been a pleasure working with all of you.

Ka
Review №47

Medico Professional Linen services always provides the best service. Frank Rosario is a pleasure to work with, always courteous and professional.

J
Review №48

Awesome company!! Joe Scott and Francisco are the best managers anyone can ask for...

Ol
Review №49

Excellent linen service, Medico always available when we need them ! Thank you Juan for your close attention...

ha
Review №50

Medico has always been so supportive and knowledgeable about any textile needs offing great cost saving solutions!ThanksMedico

Da
Review №51

Medico has always been efficient in resolving our issues when arise promptly, Thank you Juan pleasure working with you

Je
Review №52

I think this company is amazing and the customer service you get from Scott and his Team is the best!

ka
Review №53

Drivers are great, But if you call for customer service there is none. You can leave messages that are never returned. Would never recommend them to anyone.

Jo
Review №54

Medico Linen have extremely well-trained and friendly drivers. Great services from this company.

An
Review №55

I have an account with medicol linen my driver is great but when ever I have an issue my new maneger Francisco Garcia is always there to help! Keep up the great service!

Da
Review №56

Always providing great service to our spa, Juan is a great representative for Medico and our service driver is awesome! I recommend Medico

Vi
Review №57

This place is terrible my company has been in contract with them for years and they have ruined multiple jackets with bleach stains, ink stains, etc. they constantly bring the wrong amount of towels and when I call they never apologize and fix the problem!!!! Never using them again!Thanks for they reply, but I called twice before I posted this review and nothing got resolved. The customer service here is a joke.

Lu
Review №58

I cant say enough on how much hard work and time goes into each day.With everything that goes on around us and with each obstacle that presents itself, The Medico Team always gives 100% to be the best they can and provide the best service they can.

Jo
Review №59

I have had a couple linen companies over the years and by far Medico is the best. If you have any service questions or concerns there team is on it!

Ro
Review №60

Scam dont sign any agreement with this company. Read all their one star review. I cough them charging me for sheets and towels never delivered. They over estimate their so called inventory agreement so they can over bill you. When I did an audit and found over $10,000 in over billing on sheets and towels... even though I provided them proof they refused to issue a refund or credit. They stated pay your bill or we will suspend service. Then they turn it over to Kenneth Freed to sue me for not honoring their contact.Medical Team.. work together to work a sub stainable solution?I called over and over for over 3 months for someone to address my concern about being over charged by over $10,000 for sheets and towels I never received.. Only to be told you would not consider any adjustment and for me to pay the bill and continue paying for sheets and towels that would not be deliver! I cant operate with out sheets so I had to find another vendor.. So now you sue me for over $80,000 for breach of contract?!This is working toward a sub stainable solution?If you were really interested in customer service you would of credited my account and adjusted my weekly deliveries.. Thats what honorable companies that value their customers would of done. This should be a Warning to anyone considering doing business with Medico. Run!

Fr
Review №61

Great drivers, good service, honest and fair what more can you ask for !

Jo
Review №62

Medico strives to meet each and every one of their customers needs on a personal level. They came to visit me for a fittings of lab coats in my facility and personally ordered my coats the same day.

Ti
Review №63

Medico Linen is not like any other linen service, they take pride in their customer service and their customers needs. They take care of their customers as if they were part of the Medico family.

Al
Review №64

I been working with Medico for 3 years and customer service is amazing. When ever I need help with my account I can always count on Francisco...

An
Review №65

Medico provides a great service Juan and Michael always looking to help in many ways! Thank you for the business relation.

Me
Review №66

The Medico Team is great! I highly recommend them!

Me
Review №67

I have nothing bad to say about Medico Linen great drivers and great customer service. Thank you Mr. F GARCIA

Ga
Review №68

They always take care of me here, great service.

Je
Review №69

Ive worked with Medico for over 7 years. They have a great company and management team!

DA
Review №70

After some issues with quantity we had, we had a personal on site visit from their customer relations manager. We reviewed our systems and corrected our problem. Great customer service.

Mi
Review №71

We have worked with Medico for years! They are a first class organization in every way.

To
Review №72

I hear good things about this company !

Ar
Review №73

H O R R I B L E, do not do business with Medico POS Linen company. They have a racket going. Their contracts are misleading to the untrained eye.We had a good supplier-Mission Linen, service was dependable and accurate. We had a 3year contract with them, we had 18 mos left on the contract. Because we thought we would get higher quality linens we made the HORRIBLE mistake of switching to The worst customer service-Medico POS Linen. When we called Mission, with a big Thank You for your business, they wished us well, and said if you ever need us in the future we are here for you. Never a word about “the contract”.Then the unbelievable began. From week one Medico POS Linen Co did not deliver as promised. The linens were half good and half bad, constantly sending someone else’s order to our business. Shorting us week after week. No response to our calls. Voicemails ignored. We are a small business, they didn’t care a bit about service for us. When someone finally answered the phone the promises to fix our order were never, And we mean NEVER delivered on. Why would a company treat its client like This? Because they know you are a small business, they bet that you signed the contract without having an attorney check it. They know that they will sue you for the whole contract regardless of poor service and lack of good faith in keeping their part of the contract. They have no scruples. They wait with baited breath for you to end service. They know that breaching a contract between businesses does not rescind the contract, they know that because of legal-speak they can rip you off, then sue you for thousands of dollars, they send it to their brother collection agency who files in superior court with their cousin attorney firm, and they know they wrote the contract to screw you in court where contracts are the law. They know you are a small business that when faced with fighting in court and spending thousands more, you’d rather pay the ransom. It is a total shake down. Medico POS Linen, HORRIBLE people, do not do business with them. How we wished we had checked Yelp! We are out thousands of dollars, do not do business with them believe these Horrible reviews, don’t enter in. Warn your fellow practitioners.

Fr
Review №74

W O R S T C O M P A N Y E V E R ! ! !They get your orders wrong, they charge you incorrectly (always in their favor) and when you call to ask where your scrubs & linen are, or have them fix an invoice... they play the phone shuffle game and you never get to talk to a live person! The managers do not call back and are never at their desk. Run away from this company as fast as you can....

Er
Review №75

Thank you Scott and the service team you guys are amazing!Erin

Mi
Review №76

WARNING! To say it kindly, do NOT EVER do business with this company in any way, shape, or form, you run a HUGE risk of being deceived in their contract. My experience has been they are very shady and misleading with their contract and prices. I ALSO have been personally contacted at least 20 more times recently by other businesses going thru the SAME problem, and having to hire attorneys to fight this TOTALLY unethical business.I WAS PERSONALLY TOLD BY FORMER EMPLOYEES OF MEDICO LINENS OWNER BRAD SHAMELESS SHAMUS, THAT MR. SHAMELESS INSISTS UPON ENFORCING AND SUING BASICALLY EVERY CONTRACT THEY SIGN UP, ESPECIALLY WHEN THEY SIGN UP CUSTOMERS WITH THEIR DECEPTIVE PRACTICES.Im told, Mr. Shameless, owner, sends all these contracts to his buddy and collection law specialist Kenneth Freed, who acts like a front for a collection company called Creditors Adjustment Bureau. Its nothing more than a turnkey system of getting people into a contract by any deceptive means necessary, and then send the contract off to your collection law buddy.**JUST READ THEIR OTHER REVIEWS ** . DONT BELIEVE THEIR PR/MARKETING RESPONSE THAT THEY TRIED TO FIND ME ANOTHER COMPANY AND WISH US WELL. MR. SHAMELESSS IS TRYING TO COLLECT THE ENTIRE FULL LENGTH OF OUR UNUSED 2 YEAR CONTRACT, $17,200, AS A FULL BUYOUT. IM IN CONTACT WITH 2 OTHER DOCTORS THEY ARE DOING THE EXACT SAME THING WITH, AND IM TOLD FROM PAST EMPLOYERS THERE ARE A TON MORE BUSINESSES THEYVE DONE AND BULLIED LIKE THIS OVER THE YEARS...Medico decided after our signed agreement that they wouldnt honor the agreed upon price and quantity of sheets for our medical massage center. They disrupted our entire business for over a month due to this, failed to deliver all of our required sheets, set us back financially, and caused an enormous amount of unnecessary stress upon us, the business, all of our therapists and customers.After Medico Linens breached the contract and terms with their deceptive sales practices, they then have the nerve to send a creditors collection letter from their very own collection attorney, attempting to collect the full $17,200 of the entire future length of the contract which has never yet been delivered. This appears to be their ongoing racket, as Ive been in contact with many other businesses whove gone thru this same issue with them.Medico decided after our signed agreement that they wouldnt honor the agreed upon price and quantity of sheets for our medical massage center. They disrupted our entire business for over a month due to this, failed to deliver all of our required sheets, set us back financially, and caused an enormous amount of unnecessary stress upon us, the business, all of our therapists and customers.We gratefully and gladly found a new company called Mission Linens for all of our sheets and linen needs, AND they are significantly cheaper with far better customer service. Their regional manager Don and driver Luis are both fantastic!Definitely call Mission Linens, even their own Vice President Candace Hunt told me that Mission Linens has the lowest, BEST prices. She even told me that her own company cant even come close to their prices.If you need, Im happy to answer any questions about my terrible experience with this company, as they shouldnt be allowed in business. If youre a business owner, just send me direct message.Definitely go with Mission Linens or someone else if you want a Linen Company who treats you honestly, authentically, and fairly.By the way, Ive made it a practice to skip reviews when unhappy and always give the business owners a chance to make it better.In this case, after over years in business, ive decided to leave my first review due to the poor ethics and nature of this company. BUYER BE AWARE!Good Luck!

Jo
Review №77

I know medico staff is professional and courteous.

We
Review №78

These are professional scammers,, from their CEO to the fraud Attorney they have to sue the unsatisfied customers. The quality of the coats and towels is terrible, they even sometimes have blood spots, and we discontinued the service they are suing us for the remaining of the contract which we also discovered its 5 years,, we didnt even know until now because they hide it with tiny prints . This company is afraid, worst ever and we are gathering all professionals to class action sue them for their deceptive practices

So
Review №79

A picture is worth a 1000 words. This vendor provides terrible quality of service and does not respond to complaints. Their contract is draconian, and their billing is very difficult to understand.

Ji
Review №80

I think these guys are great

jo
Review №81

I know I can count on the Medico team..!

Ja
Review №82

I think medico is great!

Hu
Review №83

Awesome service, wonderful management!

St
Review №84

Truly a pleasure to work with.

Bo
Review №85

Hard workers great service

An
Review №86

I love Medico xoxo

Sc
Review №87

Medico is my go to linen company !

Gu
Review №88

I guess I am not alone when I say Medico is amazing !!

ba
Review №89

Terrible service,coats will come back with huge bleach stains and some times with shoe marks all over the coats,and it only got worse and they never took care of it, so when we had to cancel they tried to sue us for the whole contract plus 18% plus 10% plus lawyer fees!!PLEASE BE AWRE OF THIS COMPANY!!!!!

Ja
Review №90

They are great !

Ke
Review №91

Thank you Scott and the Medico Team!

Pa
Review №92

It is a company that treats employees with humiliation, going beyond the dignity of any human being.The rest time of 10 minutes is reduced to 6 and your half hour for lunch is reduced between 24 and 25 minutes

Information
23 Photos
92 Comments
4.2 Rating
  • Address:2201 E Carson St, Long Beach, CA 90807, United States
  • Site:http://medicolinen.com/
  • Phone:+1 213-749-4433
Categories
  • Linens store
  • Janitorial service
  • Laundromat
  • Medical supply store
  • Property management company
  • Uniform store
Working hours
  • Monday:8AM–4:30PM
  • Tuesday:8AM–4:30PM
  • Wednesday:8AM–4:30PM
  • Thursday:8AM–4:30PM
  • Friday:8AM–4:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
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