user
The Pet Works
1257 Commerce Ave, Longview, WA 98632, United States
Appearance
The Pet Works
Comments
Ia
Review №1

Beat pet store in the area hands down. Skip the big box and go local for great products and super fair prices. My dogs particularly like the freeze dried duck heads.

Al
Review №2

The staff are very helpful and informative and its a better option to buy small pets from if you prefer to avoid larger chain pet stores. There is a wide array of small rodents reptiles and arachnids. Their fish are well kept and rarely ever have disease outbreaks the second they have a sick fish they tag the tank and mark them as not for sale and treat them. I love the store the staff and the quality and will be a repeat customer for years to come.

Zh
Review №3

Good selection of products, amphibians, fresh water fish! Much nicer to browse than Petco or PetSmart.It was a nice place to walk through when in town.Salt water tanks were near empty, though!

Ma
Review №4

The employees are experts... Friendly and patient! Recommended by local vet, Dr. Tom and great mural

Ry
Review №5

Nice place, got some driftwood for my tank and it was a good deal. All animals looked healthy. They even agreed to let me post a flyer for the GPAS Fishtoberfest event in October so I really appreciate that.

Me
Review №6

Friendly staff,. Recently priced merchandise.. been locally owned for as long as I can remember so they are obviously doing something right. 👍

Am
Review №7

Great knowledge of fish. Helped us to get compatible fish and Jump start the good bacteria in our tank.

Sh
Review №8

Very friendly atmosphere and they carry Fromm dog food 😁

La
Review №9

I love this store, very simple yet they have everything you might need. Prices can be a bit more, but I’d rather support a local business than go to a place like petsmart

Jo
Review №10

This place has a lil bit of everything. Great prices and staff. The local big name store didnt have what I needed and the staff was no help. Thanks folks, I am now a permanent customer.

Li
Review №11

Great people, very knowledgeable, polite and helpful. I highly recommend this pet store for the things you need over Petco. Variety of things is much better stocked. Prices are much great too.

La
Review №12

They had a lot of what we needed ..... nice helpful staff .... reasonable prices

He
Review №13

Loved going here since I was a kid. Staff was helpful and kind. They had the answers I needed to care for my plant.

Al
Review №14

Love this local pet shop! Employees are so friendly and knowledgeable!!

Be
Review №15

Great local shop you can get all your pets needs. People are friendly and so helpful.

Be
Review №16

Stood around the fish for 10 minutes waiting to be helped. Employees walked by a couple of times with zero interaction. It wasnt until I was at the door leaving when one asked if I needed anything.

Tr
Review №17

Best pet shop Im in there so much all the staff knows my family when we walk in! Amazing knowledge and staff! Great selection too.

Ra
Review №18

Great place to get supplies for your pet buddies.

Je
Review №19

Great pet store. Great selection of fish and aquarium supplies. Excellent customer service. Prices are fair.

Mi
Review №20

Awesome locally owned pet store in downtown Longview. They carry a vast selection of items for all kinds of animals. They have a large aquarium section with plenty of different fish to choose from; supplies for gerbils, hamsters, guinea pigs, etc; as well as plenty of different foods and accessories for your cats and dogs the staff is always extremely friendly, and knowledgeable and helpful if you need it. They also offer dog grooming services if that is your need

Ry
Review №21

Great, knowledgeable employees, who are always willing to share their expertise. On top of great prices, and a bit of everything for everyone...this is a must visit!

An
Review №22

Even though we came in less than 20 minutes before closing, the associates were friendly and helpful. Great customer service and a wonderful selection of products.

Am
Review №23

Best deal on breakfast sandwiches that I can find and good quality

Ma
Review №24

Super helpful. Very positive, kind and knowledgeable.

Ni
Review №25

I like this pet store because they offer a bit more than pet smart or pet co and their fantastic staff that knows their stuff! Thank you for the great customer service!

Ke
Review №26

Great store. Friendly and knowledgable service. Wide variety of products and conveniently located. Parking is tough at times.

Am
Review №27

Went in today to get an aquarium set up. Lady standing at the counter in the fish area didnt acknowledge us. She didnt offer a hello or even a smile. She was so busy with her phone that we decided to go elsewhere so we could get the help we needed. The poor cashiers were slammed too. She obviously wasnt worried about customers since she wasnt even wearing her mask on her face. Everyone hates them but it doesnt mean keep it on your chin when customers are nearby.

Lo
Review №28

Great customer sevice!

Je
Review №29

I love this place very good products and amazing workers that will take there time and help you get the right things you need instead of trying to sale you something just to sale they have everything you need there and more thanks

Sa
Review №30

Friendly employees and good local products

Sa
Review №31

Great store covers all the basic furry and scaley pet needs.

Ra
Review №32

Fantastically kind staff, good quality products. I love that they provide so much for birds and little pets. The dog food we use is not stocked in large bags but they ordered it for us anyways. Much appreciation!

Ke
Review №33

An absolutely amazing pet store. The employees and owner are so wonderful and are all so informative on pet needs. All of the animals have fantastic setups and it is so nice to walk into a pet store with a happy buzz from the animals.

El
Review №34

Best pet store in town. Always prefer shopping at a mom and pop location and its a great place to bring the kids.

Go
Review №35

Well informed staff, great selection, friendly and courteous. Would recommend.

La
Review №36

Great selection! We were able to get fish, dog toys, and calcium powder. Very helpful and friendly staff. We will be back for all of our animals needs. Thanks all!!

Li
Review №37

Good pet store. Lots of supplies, friendly staff. Well definitely come here again.

Ma
Review №38

The Pet Works is packed with a variety pet supplies for all my aquatics, reptiles, dog and cat needs! The staff is friendly, helpful and knowledgeable. This store carry some, if not all, brands of dog & cat food that have natural ingredients. I just love this place!

Ri
Review №39

Awesome people!! Good selection!!

Ir
Review №40

I have been coming here for 10 years and of which I have watched a customer service roller coaster from either really good or really terrible. I understand we all go through some bad days but nobody should be taking that attitude to work.

Va
Review №41

So much love and awesomeness for pets

Cr
Review №42

Great selection n personal service. Tested our pond water at no charge!Thank you

Gi
Review №43

I love this pet shop it always brings me back to my childhood memories of me and my grandmother Rest in peace Sandra Soto

Ke
Review №44

Always the best!!! Great people and locally owned!!! Amazingky knowledgable!

Ma
Review №45

What a pleasant surprise to find on Saturday Evening. Had everything we needed and even the items we didnt know we needed. The staff was super friendly and helpful. Highly recommend them for all your pet needs. Thanks...

He
Review №46

Great locally owned pet store. Large selection and friendly employees.

Ka
Review №47

Cute place with friendly and knowledgeable staff.

un
Review №48

It was easy to get to. Everything is laid out nicely and the staff was wonderful.

Ma
Review №49

Really nice and helpful employees

Ch
Review №50

I absolutely love my African Black Knife fish. Hes quite the eater on his feeding days. He loves the log he has but Im excited to upgrade soon! The guys who helped us were super knowledgeable and if they didnt know they just would tell us that they didnt. I love petworks! He just curled up in this to pose as I took a picture. 😁 learning about these guys have been a BLAST

Lo
Review №51

They have great people working there.

La
Review №52

The staff is very helpful

Ni
Review №53

Knowledgeable staff who really care about my pets. Only top quality items! I dont go anywhere else!

Ar
Review №54

Love this shop. Healthy food for your pet nice assortment of toys. Friendly staff

Sa
Review №55

Lots of stuff but reptile section is kinda lacking, considering how many different needs reptiles of all kinds have.

Ro
Review №56

I run a doggie daycare and grooming salon in Longview. We trust all of our supply needs to Pet Works. They sell top quality brands for training supplies, treats, grooming shampoos, and much more!

Ca
Review №57

Love this place! They take excellent care of the pets and offer a wide variety of supplies. Plus their window displays are delightful.

Te
Review №58

Staff super friendly.. store clean .. my fur babies love the food

An
Review №59

Great selection, great help, very good prices. The store is spotless and the animals are all well cared for

Sa
Review №60

Have been going to The Pet Works for over 15 years. Amazing staff. Great prices. Family oriented. Locally owned. I love it!

Ja
Review №61

Neat little shop, felt like a better selection than petsmart

Ty
Review №62

Super smart workers always quality merch and animals

Da
Review №63

Highly recommend. We acquired a bearded dragon and the staff there helped us right away.Recomended only the absolute necessities and even printed and highlighted information she thought was important for us to know.She sent us elsewhere to get the recommended food so it wasnt like they were the only option. I can just go on and on but I will keep it short and say that this local business definitely gets my support.

Mo
Review №64

Pet Works is a neat place. They have some of everything you might need to keep your pet happy and healthy. We love the friendly people, who are always helpful. Keep up the great work Pet Works!

Ri
Review №65

Friendly folks and they carry Nutrisource dog food!

Ja
Review №66

Excellent selection. Was pleasantly surprised at the large selection. Everything was well organized & the service was great.

Am
Review №67

I love this store. The staff is incredibly friendly and helpful. The prices are good and I can find top of the line food for my princess for a great price. If I need advice I know I can trust them. The animals and fish have nice clean habitats and all look healthy and happy. Great selection.

Ko
Review №68

What can I say, this is one of the best pet shops I have been to. We really like the fish department. We have always gone here for our tank needs. I think the guys name is Matt that runs the fish department. He is a wealth of information, and is so helpful and attentive to customers. I highly recommend Pet Works for all your pet needs. They even have a frequent customer program! Thank you Pet Works for the excellent customer service, and great products and fish to choose from!

Ri
Review №69

Great local business

De
Review №70

Very nice place, employees very helpful. I will shop there again.

Da
Review №71

Always delightful like it has been for years

Ja
Review №72

Ive been going to The Pet Works for many years and they never disappoint. Great customer service and knowledge of their merchandise and animals. I highly recommend going here for your pets and there needs!🦍🐕🐈🐹🐇🦔🐦🦜🐸🐢🐍🐠🐌🕷

Wi
Review №73

The Pet Works is a unique pet store. They carry the only brand of dog food my dog will eat. No other pet store in town carries the brand. They offer only high quality pet foods and pet items which I appreciate. There are reptiles, and a variety of fish, hamsters, mice, and adorable dumbo rats. Rabbits when its that time of year. Cute lion rabbits! The store is always clean and has like a vintage feel to it with wooden flooring. Really cool place to shop. The customer service is always nice and I feel welcome there. Ive been shopping at The Pet Works for 20 years and have never been disappointed :)

Ma
Review №74

Very helpful people one of my favorite palaces to go

Co
Review №75

All of the workers here are very friendly and knowledgeable. We come here for all our pet needs. 😀

Ma
Review №76

Great home town shop, Stella & Chewy much higher price than Vancouver

Do
Review №77

Shawnte Hart is the most wonderful groomer. Courteous, friendly, and patient.

Tr
Review №78

Pretty good selection though I did receive a planaria pest with one of the plants I purchased.

Li
Review №79

They have what I need

Ch
Review №80

Renewed my dog licenses there, it was super fast and convenient. The store itself had everything on my list. The dog groomer was fully visible and seemed friendly, I made an appointment for my dog, excited to see how it goes 😀

Cr
Review №81

A great place to find goodies for all of your friends. Everything for felines, canines, and every other pet and non-pet alike can be found under one roof at The Pet Works. Friendly sales staff can help you locate whatever it is that you may require, and at reasonable prices too. Be sure to visit the birds, lizards, small rodents, amphibians, and other aquatics as you explore the shop for the treasures it stores. Best shop for your best friends...

Cl
Review №82

Love this place. Get all my animal supplies here and my lovely healthy goldfish. Very knowledgeable and find answers to questions you may have.

Ma
Review №83

This place is great! What a nice surprise compared to the other place in town. Helpful, knowledgeable, and very friendly staff. I never feel rushed or ignored. They really know how to get their customers to stay customers. Recommended highly.

St
Review №84

Even though when I came in they were out of the feeder rat selection that I was looking for, the nice lady at the counter on Tuesday, Oct 8th at around noon offered to write my name down to let me know immediately when the shipment comes in! Great customer service, the store looked clean, and animals looked healthy. Great job guys!

Ma
Review №85

Local and been here with us for as long as I can remember. Very helpful, knowledgeable staff. Attentive and polite. Couldnt ask for better when looking out for ma wee fur beasties.

Je
Review №86

This place has an awesome selection of pet supplies. They have great prices and excellent service.

Ch
Review №87

Good prices but thats about it. I really only come for saltwater fish and supplies but not much fish or corals to choose from. Every fish Ive ever purchased from here doesnt last long. Water quality is poor and tanks are dirty. BIG aiptasia problem! Staff doesnt know much about the saltwater - always refered to speak with the one guy there thats knows prices of corals or even what they are, but he never seems to be around - only seen him once in the last 6 visits. Good for basic supplies but I definitely dont recommend purchasing anything live from the saltwater tanks.

Am
Review №88

Ive had the best experiences with staff here and theyll answer my questions without pushing products on me

Bl
Review №89

I love this little shop!! Everyone is super knowledgeable and they have a high quality selection of foods for our cat!

Sh
Review №90

Pet works has been open since i was little &im 50 now .love that place &prices

Mi
Review №91

Great shop, generally cheaper prices than the other big stores. Excellent customer service. I go there often for crickets, but today I bought a fish tank setup that was large and awkward and the young man that helped me carried it all the way down the street to my car for me. Along with the gravel and my weekly crickets it would have been two trips for me, much appreciated!

Gu
Review №92

Awesome place and awesome people. I have a new place to shop

Jo
Review №93

Helped me get sweet betta set up for my kid...great advice and didnt oversell really listened to what I wanted out of the build.

Me
Review №94

Great people, and very knowledgeable. Im a new fish keeper and they have helped me with making sure my tank is safe and with figuring out which fish can be kept together. Everything seems super healthy as well.

Sc
Review №95

They helped us to get everything we needed to take care of a bunny we bought. They were very helpful with everything we needed. Amazing staff

Di
Review №96

The Pet Works is the best!! Great customer service. They have time to give you personal attention and answer all your questions. And prices are reasonable. I prefer to support locally owned businesses so I do my pet supply shopping at this gem of a locally owned store!

To
Review №97

My son loves this place. They have products that he needs for caring for his fish that the local pet stores dont carry.

Za
Review №98

Has a fairly big selection of food and items for animals. They also sell birds, fish, rabbits, rats, and a few others. Pretty good store with fair prices

Lo
Review №99

I get my guinea pig and rabbit food here. Not too expensive for pellet food and theyve got a buyer program that gets you a free bag of oxbow after every 6th bag. Good inventory and super friendly staff!

Mi
Review №100

This is the best pet store. I remember going as a child and loved it then. Recently I set up a new fish tank, they tested my water, made expert recommendations, and were extremely helpful and friendly throughout my experience. Even with a screaming toddler in tow. Looking forward to returning soon.

Information
64 Photos
100 Comments
4.7 Rating
  • Address:1257 Commerce Ave, Longview, WA 98632, United States
  • Site:http://thepetworks.net/
  • Phone:+1 360-636-0830
Categories
  • Pet store
  • Bird shop
  • Pet supply store
  • Pond fish supplier
  • Reptile store
  • Tropical fish store
Working hours
  • Monday:9AM–7PM
  • Tuesday:11AM–6PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations