The young lady that helped me, was amazing.

I love Halloween time at this store!

I had items to return and I misplaced my receipt so I called the store to see if they could pull it up with my email. They were able to pull it up. However once I made it to the store which wasnt long after I got off the phone; my receipt was no longer there. My name came up in the system but no receipt. So now they wanna give me a store credit. I dont normally shop there so I dont need a credit

Great Lady that took my order,,,great prices

Always have what we need. Does great job with balloon orders.

They always have what my Littles are Wanting or Needing for their Special Days!

Party City is really awesome they have a lot of cool things and lots of fun things to see I cannot wait to go back

These first thing I heard walking in was welcome to the party and I kinda laughed but the gentlemen with a long beard I think Kurt was at the counter was so helpfull in finding what I wanted and very polite. My first time ever going to party city and will be my new go to store to get things. Kurt thank you for bieng nice and helpful wish there were more people like you!

They have so many interesting things. The prices are great.

Mr. Carlos did a great job in providing assistance.

Friendly staff, always clean.

Always great customer service

My daughter bought balloons and one of the employees was more concerned with going on her break rather than helping customers, and another employee acted as of it was beneath her to fill the balloons... they didnt put a weight on the balloons so when my daughter was taking the balloons to her car, she lost a bunch of them ... I think if the employees would have went the extra step as to put a weight on the balloons or even help her to her car, it would have meant a lot... I will take my business else where

All your Party needs in one spot. Not too shabby

They have a very big selection of items for any and every party youre having!

Had everything I needed for Halloween

They have so facelifted this store since they bought it from Wallys Party Factory! It is so organized and so easy to find everything! The Staff is AWESOME! Its my new go to store for any Occasion!

Love using their buy online option and just doing a same day pick up. So much easier. Dont pass up giving the store a walk through though, as they have so much to offer.

This is the best place for party supplies. The staff were really friendly.

Came in to get costumes for my sons and was able to find cute affordable costumes for them.

They had better costumes, and at better prices. I just wish they had more latex masks for sale. Overall it was a good, the staff whats friendly, and try to make sure we found what we wanted. They went the extra mile. Only regret they didnt have a costume in my nephews size. But was informed I can order from online and send it straight to the store and Ill pick it up from there.

One employee was very friendly and helpful. The other employee was rude and told us we couldnt check out at her register. We had to go to another cashier so the people who were behind us could check out first. She wasnt very polite either. I guess she thought friends or family came before the customers.

I gave it four stars only because I dont like that they have taken away the themed section of party supplies. There seems to be more characters than actual themes for example cupcakes or donut themed or firefighter themed. The balloon prices are extremely high but I typically just go in for candy boxes or even serving wear for parties.

Everyone was helpful.

Balloon flew off string that employee tied!

Love this place..very helpful employees

Compassionate, helpful staff, lots of awesome things of all sorts to make any occasion go off like fireworks! The prices are very reasonable as well, and I was able to decorate a room with spectacular Hawaiian Luau -type accents that made for a great cheer-up before I underwent podiatric surgery. Thanks so much!!!

Not really impressed with this store. The last time I went in there I was told that they didnt have helium and didnt know when they would get any but that they could sell me the balloons. Employees seem either stressed or bored. I dont like the set up. I guess Im used to having it all grouped together like parties plus does. Ill still go and shop there. I have always enjoyed shopping party city online though.Update- We went in here during Halloween and received so much help! I dont know the guys name but he kept helping us until we were satisfied with our costume. So nice! Im giving 5 stars.

I would strongly suggest for everyone to go there. They different variety of stuff and its price is very reasonable. They are a lot better than Wally Party 🎉 Factory. This store 🏪 is very clean and friendly.

Very friendly people in and out in like 30 minutes got everything in needed.

Wide variety of decor. I was thinking more costumes used to be on the shelves and now they have a wall with pics and prices and they will go get the size for you. Of the costumes that were out... I was searching for Dr Suess for a 9 yr old... No Cat in the Hat for children which is kinda crazy but I made it work with the Adult Small stuff that they had..

Steven was very friendly and helpful.

So happy that Longview FINALLY got a party city. This town has had awful choices for party supplies, and so I couldn’t be happier. Went in this week, and loved the different theme and decor options. Shelves were well stocked and employees were helpful. Very happy with this store.

The checkout clerk was a delight!Friendly & helpful as soon as I walked in the door. And another associate ask if they could help me find something as well.

Great store, good prices but service questionable. Front counter cashiers busy talking about personal concerns and work related issues not being met. Checked out, no warm welcome, no thank and not concerned if we found what we needed.

Please is nice people try to help find what youre looking for an they have alot of stuff youre looking for.

Out of stock of what i needed, and spent $50 on only a part of my supplies. I think its overpriced and ended up looking at walmart and dollar tree instead. The balloons are good but i paid $12 for one balloon.

Awesome place to buy party supplies

Nice store. The only thing i disliked was being watched on just about every turn. At first i didnt think anything abt it. But by the 3rd time i was asked by the same workers when i told them already i was ok. They would even play it off by playing with the merchandise putting it down turning around quickly and asking can i help you. I felt uncomfortable. Idont know if it was because im Hispanic or what. I hate to jump to that conclusion but The vibe felt different compared to other stores when they ask if they can help..felt Like i was doing something wrong. I didnt feel like shopping or just looking anymore. And to give a idea i had on a dress. I didnt have my purse just my phone and card. I couldnt of stole something even if i wanted to.. i made me mad so much i felt like i should of been rude to her but i just left.

Found some really cute Easter decorations.

It is a good party store. They do not have fortnite party supplies though.

I went there to purchase a bouquet of balloons for a birthday party. The employee told me they were out of helium and that i could purchase a one time use tank. Ummm hello youre a party store, you should always keep your helium stocked. Ridiculous smh ...

Good place for costumes and party stuff

This is a huge store! I had to drive a hour and 15 minutes, but it had everything we needed to make my cousin into cat woman for a super hero birthday party!

So glad we finally have one.

Such a variety!

Everything we wanted for granddaughters graduation party. Great selection, very good price.

Staff there is the best... Bar none!!!

Open when the sign reads you will open. Otherwise you wont be in Longview long. Well, at 9:39 a young man with a drink and key appears. I asked what time they opened today, Memorial Day? He replies 9:00 am. And then locked the door behind him. I raised my voice and asked if he was opening and he says Just a minute. Then, in another minute young hot shot lady finally opens the door at 9:41. I asked about the sign. Oh, just a misprint. . Very nonchalantly. Then she says We arent even supposed to be open today. Its a national holiday. I hope all the construction workers and Amtrak drivers and Walmart workers know if you are getting paid you dont HAVE a holiday!!! Little miss hit shot needs to be fired. Im just praying she is not the manager. Will NEVER go to Party City in Longview, Tx again. Thank you, home owned Parties Plus for for being a top notch store!!!

Store pick up is nice

Good service.

Good selection and prices!!!

Clean easy nice

Found exactly what i was looking for . Variety of options !

Great ppl

They are very helpful.

Very disappointed their site stated that they had things that they did not have we even looked at the website for the Longview store and I had to apologize because these things were either boxed up or they just didnt have them and youre trying to give your grandson a birthday party and you thought you could get it there because the website said that it wasnt sure and in the store it states that they have two of them but its either packed up or we really dont have them doesnt help very much for your grandsons birthday

Nice supplies for occasions

Great theme selection 👍👍

Very helpful team

Got the things I needed for grandkids party

First 100 days of school. Picked items here for grandson😊

No firefighters birthday party supplies

The staff would not look up to see when they would be getting more of something in or if they even had it in stock.

Very curtiois service

Prices are great!

Thanks for having everything I needed for the party.

Great for parties!

Clean store, more party then costumes

Online order ready and waiting

Highly recommend

Very decent

Helium shortage

No spray paint

Helpful

No helium?!

Employees with attitude

Low inventory