1st time buyer was a little nervous but the people here are the best! They try to get the best deal for you and really care. Best service ever!
Bought a new vehicle and started breaking within the first month and they expect me to pay for them to look at it. Very disappointed and drove it home broken after waiting weeks for a appointment
I went with my granddaughter for her to purchase a vehicle. Josh Hodges our sales representative was the BEST! Helped my granddaughter in every way from the loan application to the final sale. Finance Manager Matt Jackson was exceptional in getting her the best deal on a 2020 Nissan Rogue. The best experience ever!! Not to mention how fast they worked!! Stephanie Barber Sales Manager is knowledgeable and efficient. Such a pleasant experience. Thank you to all three for helping my granddaughter with her new purchase.
Seemed like good folks. Just didnt have what I was looking for.
If you want a car buying experience that does NOT feel like a typical car buying experience, head to Patterson Truck Stop! A very friendly atmosphere with a hometown vibe. We were not pressured into signing or buying anything. Colton Vandre and Matt Jackson went above and beyond to make sure we were happy with our purchase and that our financial needs were met. In our country, we have noticed work ethics and professionalism lacking in the workforce. However, that is certainly NOT the case at Patterson Truck Stop! The men and women at Patterson are a highly professional team with one goal in mind - to take extra special care of their clients (customers). My hats off to you Patterson Truck Stop for a JOB WELL DONE!
The BEST car buying experience I have EVER had was with Hank my salesman and Matt the finance manager at Patterson Nissan Truck Stop!!!!!! They got me in the vehicle and payment I wanted!!!! Matt went ABOVE AND BEYOND to make it happen!!!!! I totaled my car 5/27/21 and had all kinds of setbacks with getting a new one but Matt did all the legwork to get it straightened out!!! He answered all mine and my husbands calls, called us back quickly and was just so wonderful!!! Hank went above and beyond to find me the perfect vehicle and made sure I got all my demands lol I will be recommending them to EVERYONE!!!!!
CJ took real good care of my daughters first financial purchase and Matt took care of my concerns and needs as a finance and insurance manager if I get a vehicle I would shop here. They did not give off the car salesman vibe definitely recommend!!!
Wow Trevor was great I called late on Friday night at 6:40pm and he was great with giving me all the information on the vehicle I was looking at and everything was ready at 7pm went there at 9am Saturday morning at out the door by 10am everything was so easy and painless and even had the vehicle delivered to me Saturday p.s Im 3 hours away everyone was great will not BUY A CAR anywhere else but here so happy THANKS GUYS GREAT JOB
Exceptional experience at Patterson Truck Stop!! We love Matt and Trevor was awesome!! Go see them and let them take care of you!!!
I walked off their lot yesterday evening with a 2018 Toyota Corolla that CJ Vandre and the finance manager, Matt helped me with in every way. From start to finish, CJ made sure I was comfortable with every decision and looked out for me instead of looking out for the sale, which made a huge difference in the sale! Matt and CJ are the best and I definitely recommend using them for your next car purchase! Thanks for everything guys!
Mat, was one of the best car finance/salesman to ever deal with, it took me all day to make a deal, but they were with me all the way, and I never once felt rush to make a deal, Gabe and his sidekick cj were some amazing sales people also, I literally sat there all day and just hung out with them just so I could make a deal, and the truck that I bought has some issues, but they are gonna resolve the issues, and make it right.. I will recommend this people to anyone, currently in the process of talking my wife into buying something from them.. wish this thing had more stars...
Josh was amazing. He will do all the work for you before you even get to the dealership, and wait until you meet Matt :)
The whole team are great people. We could not have asked for better service with Stephanie and Josh. They put me in my dream car.
Bought a Jeep and 3 months later have issues they took care of, make sure yall know your coverage. Stephanie is amazing and I am thankful for her.
No better place to have a car buying experience than Patterson. They are professional, kind and honest. No pressure, no gimmicks. Ill always go to Patterson for my vehicles.
The people at this dealership are so nice and easy to work with. 5 stars!!!!!
Didnt have a good experience here.
Good everything was ready and we left for car pickup and delivery back to the Truck Stop.
Gabe Henderson ty so much. Youre a great guy and I have no choice but to be your next customer
Would not do business with us because we use our own back to finance with and would not use theirs... I see why they have a bad reputation.
Very courteous and knowledgeable speedy service.
Worst car buying experience I have ever had. Customer service is dead here. They do not care about you
Worked on a deal to purchase a 2015 GMC Denali HD over the phone/internet. Talked to Josh Hodges and finance manager Stephanie Barber and had laid out all the hard numbers. Credit was pulled, Bank was finalized. Explained that I would be there Saturday May 9 at 12pm. Got a text from Josh stating it was sold by another salesman. Shady business practices here. Every man for himself. Patterson executive management will be hearing from me.
Great car buying experience. Special shout out to Trent (salesman) and Stephanie who helped me with the financing side. Their customer service was excellent. I live in Tulsa, and drove 5 hours one way to buy my vehicle. It was definitely worth the drive. I bought a 2016 honda civic touring, and a dealership here in Tulsa had the exact same car for $1,000 more with 5,000 more miles. Lastly, Trent called me this week to make sure that I was still satisfied with the purchase. I will definitely buy there again, and if you live in Longview then do yourself a favor and go see Trent and Stephanie.
Eric was the best salesman! We are so happy with our purchase and experience!
Poor salesman ship. Poor trade in values given. No attempt to make a sale..i would recommend going somewhere else!!!
They Were very friendly and Courteous!! I would recommend them to anyone!! And they work Extra hard to get you in a new Vehicle!!
Good cars, excellent warranties and straight forward staff. No beating around the bush sales.
Great selection and very helpful staff.
Very good experience! Tony was a NOT a high pressure sales person. Very friendly. Stephanie was an angel, when we left we felt a part of the family!
They have decently priced, high quality inventory, I worked here for 6 months a long time ago, and we were able to figure out any small to medium issues that our customers had brought to us in the shop.
Just visit there a week ago even though I havent decided what vehicle I wanted yet but I do like the salesperson Mr starling who took the time and the patience to view some very nice SUVs so many I havent decided which one I want yet
Good experience got a deal fast and easy
We recently had a good experience purchasing a vehicle here.The sales staff wasnt pushy and seemed well informed about the vehicles they were selling, Ill probably check here next time Im looking for a vehicle.
Great variety of used cars! And great people to work with. Highly recommend!
Everyone we dealt with at Patterson truck stop was wonderful! Wont buy anywhere else!
Stephanie Barber Shelburne is the best!! Dont make the mistake of going to anyone else she will make sure that you are taken care of and getting exactly what you want!!!
Great place to find a good car or truck.
Great place to stop and get anything you need!
I have purchased several cars there. Great to work with.
Fast, easy. Nice people.
Didnt even try to work with me. I have amazing credit, and since it was the end of the day, I was basically pushed out the door.
Hated to hear that the Service Dept. is no longer . We really enjoyed the friendly smiles. Especially, a young man named Justice London.
Great place to buy a vehicle.
Great staff
So far they have been wonderful to me.
Great people and help.
Always good
Oil change & Tire Rotation
False hope thats what they are selling
Amazing 😍😍😍
Great
Friendly and Professional staff
No deal
Pat was an extreme amount of help
Awesome
Good
Super good 👍