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Star Rentals
1060 Industrial Way, Longview, WA 98632, United States
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Star Rentals
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Ch
Review №1

Cool machinery to rent. Little spendy but have good people wholl charge you the right price. Like say if you order a lift and the size wasnt in, theyd more than likely get you the next lift at the lower price. Which is nice. Great customer service people there. Which is all of them.

Re
Review №2

I went online early in the week to reserve my equipment. Spoke in detail to the contact that responded to my reservation request. He said just come in on Friday and pick it up after noon. So I said great that sounds great. Showed up Friday to get my equipment and he had amnesia until I pulled out the email with his words in front of him. So here I am without a trencher for a project that has to get down this weekend.In the fall I ordered a roller from them and explained I had a big incline road to replace. They sent me a roller that could only do flat ground and I was stuck with the delivery fee on equipment that didn’t do the job I explained needed done.

An
Review №3

First time and not the last time if I need to rent a piece of equipment. Staff were great and helpful as far as what type of equipment I would need for the job. Will return and recommend Star rentals to all my friends. Prices are great!!

Si
Review №4

Ive rented a lot of equipment over the last 20+ years and can confidently say this location is among the very best.Everyone was friendly, honest, and extremely helpful.One of the field techs was a little surly but was obviously an expert in his trade and did his best to help me work through the issue without losing his cool.I will definitely use this location again for any future projects in the vicinity. 5 stars!

Mi
Review №5

Horrible experience! They have this nasty habit of not explaining what their expectations are for renting their equipment & then want to charge you exorbitant prices on the back-end when you drop off the equipment. I rented a chipper and when I picked it up *NO ONE* said a word about refilling the gas, nor was there an inspection of how much gas was in the chipper before I took it home. In fact, when Ive rented there before, they told me not to worry about the gas bc it was included in the rental. Somehow, this time was different. Not only that, but when I checked the gas before operating it, there was only a half a tank of gas. Now, they want to charge me to FILL IT UP! Seems like a way for them to make some extra money. Why is it when companies fail to do their part its still the customer who has to pay. I will NEVER rent from them again (theres still a lot of work to be done at my house) & I will be sure to spread the word to all my friends who asked me about this chipper to go elsewhere as well. Guess they really dont want the business that badly. Poor service all around z esp the manager who couldnt bother to own up to his sales staffs lack of service & knowledge.

Ab
Review №6

They really are.. the symbol of service! Xo.. great staff, great prices.. highly recommend!

ru
Review №7

Love that place everyone so nice and very professional there to help you 100%

Pe
Review №8

Awesome service great people great prices!

Ra
Review №9

Superior service and the best prices in town...hands down.

Me
Review №10

Amy needs to have better customer service!!!!!! We will NOT be using them again!

Ia
Review №11

Always been a reliable affordable company.

Information
7 Photos
11 Comments
4 Rating
  • Address:1060 Industrial Way, Longview, WA 98632, United States
  • Site:http://starrentals.com/
  • Phone:+1 360-575-9000
Categories
  • Industrial equipment supplier
  • Equipment rental agency
Working hours
  • Monday:7AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
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