Very cool people to work with and shipping was a speedy during xmas time.
HORRIBLE SERVICE! I placed an order for 500 signs for my business on December 11th. I usually order through another company and my assistant was confused and accidentally ordered through this company. And OMG this has been a revenue losing fiasco. The signs werent ready for shipment until December 23rd. 12 days after I placed the order and I asked them WHEN I PLACED THE ORDER ON THE 11th, to use Fedex and they told me that they couldnt because they dont have an account with Fedex So why not go to Fedex and drop them off? I run a business and you CAN ship through a different carrier. So their excuse was either just laziness or lack of caring. It is now the 28th and UPS is telling me that I will not get my signs until January 4th, 2021. I dont use UPS because they are so slow and when I asked the company if they could ship using Fedex they said they could not. My business equipment comes through Fedex (even through the holidays, they are running on time, next day arrivals). I will never ever order through this company. I usually order through cheapyardsigns.com and they always get my signs here within 9-10 days and cheaper than this company. the owner of Digital Graphics had his receptionist call me, rather than do it himself, to apologize and offer me a 10% discount on my next order. It was a large order of 500 signs and I paid 1,000 dollars and the man cant call me himself to apologize? This delay has cost me thousands of dollars in lost revenue. DO NOT do business with this company! I am right now dealing with UPS to get my signs here to Texas. I am probably going to have to drive to Dallas from Houston to pick up my signs. NOT GOOD!
Digital Graphics Plus is top-notch. We own a printing company in Edgewater, Hendricks Printing Co, and we count on Digital Graphics Plus as our source for yard signs, car magnets, and other printed materials that we are not able to do in-house. We used another company in the past but were never completely satisfied with them. We are so happy to have a local company to use that blows the old company out of the water on quality & customer service.
Got my high quality Banner on time, amazing quality and excellent customer service. I would do business with Digital Graphics Plus again.
They said they close at 5pm and it was 4:30pm when I arrived and doors were close