Rob and his team were kind and professional from the very beginning. Not only did they give us the best price with multiple quotes, they also installed a fantastic product. Although there was initially an issue with the way our glass was cut that delayed our installation to correct the issue and were upfront and honest with the slight discrepancy, they just wanted to ensure the best product was being installed which I very much appreciate. It’s hard to find companies these days that don’t cut corners but these guys are legit. They were also very flexible in their installation schedule. We are beyond happy with our new shower glass and I would highly recommend them if you are considering redoing your shower glass.
The quality and service that was offered to my wife and I from the moment we step into the office was professional, friendly and made every effort in making us feel comfortable in purchasing my bath glass enclosure. I would recommend anyone to utilize this company you will be very satisfied when everything is completed, and have no regrets. Last but not least the workmen were excellent from the moment they entered my home.
A truly great experience. I called and requested an estimate, someone was at my door within the week, a day later I was called with a quote and 3 weeks later my beautiful shower door was installed. The glass and hardware are gorgeous. The installers were professional, kind and fast. Of all the professionals Ive dealt with while remodeling my home, this company had the best service.
I could not be any more pleased with their service and product. The entire experience was actually fun and delightful. Sasha and Kim are always so professional and Rob definitely knows his stuff. Jay was very prompt and knowledgeable when taking our measurements and Pauls install team were on time and efficient (and hilarious). I definitely recommend this fine company. My mom says this looks like something out of a magazine! Thank you all so very much.
This is my second purchase with Glass Depot. From the first time you call and Sacha answers the phone with a smile to Victor and Eddie that did a fabulous job on the installation . The installation guys were friendly and very neat.As I always I do shop around and Glass Depot has always had the best price and Five Star service .On my previous door I needed a slight adjustment and they came right out and fixed it with a smile .Search no more, Glass Depot is your seamless glass Winner; this is why several of my friends have used them over the years with the same experience .
I purchased my frameless glass shower door here. From the time I walked into the showroom to installation, the service was excellent. The GM Rob helped me choose the proper door for my shower, Jay came out to measure the job for me and even though we had just showered and the air was moist with humidity, he powered through. Sasha kept me updated on the delivery and installation schedule. The installers arrived on schedule and did a great job. I highly recommend this company!
This is the 3rd frameless shower door that we have had them install in our home. Can’t say enough about the quality of workmanship & their customer service. Love our doors/surround. They are the go to company for frameless shower doors!!
These guys are great! Rob is the best......glad to do business with a local company.
GREAT place, GREAT people! We worked with Angie to design our bathroom and pick out our tiles. Worked with Rob when it came time to pick a frameless door. Both were wonderful! Their glass door installer, Mike, did an incredible job with the install. If ever you need tile, glass doors, etc ...... Tile & Glass Depot is the ONLY place to go!!!
Easy replacement for my shower door. They came out and measured and it was installed in 2 weeks. It looks great. Highly recommend.
This is the second time I have used Rob Young and his team. This time was to remove a glass panel I had them install eighteen months ago and replace it with a door. I wouldve given them a five star rating but, sadly, the finish of the job left something to be desired. The installer left a nasty residue of silicone sealant that had previously been used to secure the panel to the tiles. With the door now installed this makes it difficult to get behind it and remove it. I expected more, given the price I paid for this. Additionally, the tiles are (predominantly) grey: to fill in the perviously drilled anchor holes, they used a cream filler. Its noticeable. Meh ...
Best shower door business in Central Florida
I needed 2 pieces of glass for a window in the church I pastor in Orlando. When I walked into the Longwood store I was greeted by Rob Young. The window panes I needed were for a 1948 vintage window and he knew exactly what it was and said he would cut them while I waited but I couldn’t. The next day they were ready as promised at a price I though was way more than reasonable. I am looking forward to doing business with them again.
Great quality of work, staff and prices. I have use them for over three projects and each time they exceeded my expectations
It has been 2 months, and We are SO happy with our glass shower doors. We have a 3-piece over sized shower with a hinged door. Every part of the process was smooth. We used the website to submit photos of our bathroom, had a phone call to schedule walk through and collect measurements. 6 weeks later it was all installed. pricing was fair and on par with online retailers. I highly recommend them and will use them again for our next bathroom!
They provide expertise, fair pricing, good workmanship, courteous and timely service. I would recommend The Shower Door Store, my overall experience with them was very professional and positive. Thank you Rob and team for taking care of my shower splash guard need in my home, it looks great!
Thank you for the beautiful mirror that was placed inside an antique window frame that I brought into your store. It is hanging in my dining room, and I have had many compliments on it. The quality of the work is superb and the mirror is very secure. I will enjoy this unique piece of art for many years. Also, I appreciate your attention to a recent small project that I had. I am happy to recommend your business and to have enjoyed all the beautiful work you have on display. Susan Durham
Excellent! Very pleases with quality of glass and work of Paul and Tony. Just love the gold trim and handles. I am so happy for the installation of my Shower Glass at Glass Depot Showers! I will be ordering for second bathroom. Thank you again Paul and Tony and Glss Depot Showers!
I simply wanted to give a shout out to Rob Young and his company. My wife & I were trying to replace a small piece of broken glass from an outdoor light fixture. Rob provided a replacement piece from scrap he had in his shop and did not charge us for it, which was a surprise. Weve done business with his company before and always felt we were treated well. It is actions like this that will keep us always coming back to him when we have glass needs.
Everyone I talked with at Glass Depot were awesome. The installers Victor and Jay were great to deal with. They respected my home and worked did a great job installing the door. I would highly recommend this company. Awesome Customer service.
The company was extremely helpful from timely estimates, on-time committed scheduling and quality of the finished work in our two bathrooms. The quote was fair and the estimator took longer that other contractors to do a complete and accurate measurement of the requirements for each bathroom. Once the glass and frames were delivered that were very professional in scheduling the appointment and after the work was completed they did a very thorough job of cleaning the area so I did not have to deal with that issue.
Just had a Frameless Shower door installed it Looks Awesome!! This place is Great! They were on time, super clean and Kind. They truly care about their customer’s. Highly recommend them. Thank Y’all so Much
We recently had a complete master bath glass shower enclosure replaced, and we are extremely happy with the entire installation, from start to finish. I was very impressed with the way in which Justin handled the initial measurements, Rob was particularly helpful in guiding us through the selection and ordering process, and final installation was completed by Paul in a smooth and timely fashion.I would not hesitate to recommend this company, and look forward to using them again if/when the need arises.
Great company, their 100% Guarantee is no lie!! We had an issue that was caused by the person who did our remodel, which caused water to leak from under the shower door. I hated calling them but all the people in the office never seemed bothered and tried to find a solution to a problem they did not create. Justin came out and fixed us. They are truly committed to a great customer experience. Highly recommend them!!!
Exceptional customer service and competitive pricing. knowledgable on all products. They care about their customer and do whatever it takes to make their customers 💯 percent satisfied. They do not try to up sell but sell you what is right for the customer. Highly recommend over others Thank you Rob, Rick, and Justin for all you did. Great recommendations. Glad we listened to your suggestions. We are very happy with our showers!!!
Rick really helped me out. I had a late request from Disney Cruise Lines to produce a custon glass sign for the DIsney Wonder cruise ship. Rick had the glass custom cut and delivered to me in a week. I sandblasted and glue chipped the glass, then Rick picked it up and had the glass heat tempered. He had it back to us in under a week. Great service!!!!
This is the second time I came to them for help. I had the pleasure of meeting Justin who greeted me with a warm smile that set me at ease at once. I was kind of anxious about explaining what I needed because it was such a small job. But he treated it as if it were a big one. So again they helped me and went above and beyond to assure I was pleased. Cleaning, I accidentally knocked over seven picture frames, that have sentimental value to me and the glasses broke on all of them. They cut the glasses for my seven frames, the very same day, at the lowest price ever. I must attest that the Glass Depot Shower Door store takes tremendous excellent care of their customers from the tiniest of job to grandest. Thanks to the entire staff I did not get all their names, but they were all a lot of fun, warm, and friendly. Thank you so very kindly. I sincerely recommend this store to all and I do to my family and friendsTWO thumbs up! I agree we are always preoccupied with cost, but when I got home and I put up my new cut glass into my picture frames and they stood next to my old ones the quality of the G D S D S stood out like a diamond next to C Z. So quality should always be number one in our minds because in the end result beauty is always worth it! Price is second!!! Thank You, Rick, Rob, Kim, and Justin. Owe you Starbucks
Kim greeted me and Rick the owner convinced me I was at the right place to get the best service in the industry.
Just leaving the store and feeling compelled to write a review about the Shower Door Store Glass Depot. I asked developers, decorators and friends where to go for a new bathroom. My friend just renovated her bathroom through this store and they are stunning. I went in to get advice on a bathroom renovation and was so excited with the expert, professional and kind experience. As I am a few months out on the bathrooms I will be having them done by the Shower Door Store. They also fixed my mirror to perfection. Thank you looking forward to working with you again. Theresa
Always when I want to buy something I check reviews in Google. And I did with this company, was happy reading many of their reviews. BUT. WE ARE REALLY DISAPPOINTED:* We paid the deposit a month ago,* Took them one week to send the person to take the measurements,* Last weeknthey told me for this week was in schedule the installation,* Yesterday they told me, they are not sure when will me because they dont have the person in charge to install.They should be more responsable. I know sometimes situations show up, but 1 month is to much!!I hope for sure this coming week they install the glass...and do a great and quality job.More updates coming next wee!!
The Shower Door Store/Glass Depot did a fabulous job on my master bathroom shower enclosure this past summer. From my first call when I spoke with Kim, to the measure/estimate with Justin, and then the install with Paul, they were all very professional. The high level of customer service, quality product, and workmanship will keep me recommending them.
Awesome glass and tile showroom. Great and friendly customer service. I needed some replacement mirror and glass and Justin was very helpful and courteous. I can’t wait to come back when I am ready to redo my bathroom. Great experience. I highly recommend the Tile & Glass Depot!!!!
I have dealt with Glass Depot for many years. Their services are always timely and competitively priced. The staff is excellent. The installations and cleanup are superb.
The Shower Door Store Glass Depot exceeded our expectations from the moment we entered the front door and were greeted with a smile by Beth. She and the other workers were pleasant and helpful. Beth and Rick made sure that our needed glass was customized by size and style. In addition, we required an immediate delivery, and they both arranged for that. We would recommend this store to anyone needing custom glass.
I visited the glass depot to have a piece of glass cut for a window pane I had broken. This is the second time I had taken advantage of this store. The service has been above my expectations each time. They are always eager to help no matter how small or large the job is. They do the job quickly. Thanks Justin for the excellent customer service. If you are looking to upgrade your shower, this is definitely a must visit to the showroom as they have beautiful products.
Rick at Glass Depot was super friendly and helpful! I needed a glass cut for a curio cabinet and he was able to get the job done quickly. Nice showroom and very friendly staff. Beth greeted me when I came in along with Gus 🐾
Great service and advice. Look forward to working with them
The installer was a professional all the way from the greeting to the final payment after the shower door was installed. The door fits perfect even though our walls are far from straight! They know what they are doing.....professionals at their trade for sure. I would recommend Glass Depot ....hands down! Many thanks to these people who take pride in their work. It was a refreshing experience.
I had two frameless shower doors installed in my home about a week ago as well as a glass top for a very unique wooden table. As soon as I walked into the store I knew I was dealing with professionals. Rob was very Knowledgable And provided the information I needed to make the correct choice. Mike and Steve who came out to measure were a joy to work with as were Victor and Justin who came out to install the beautiful glass shower doors. All Very kind, professional and a wonderful disposition. They all just aimed to have a happy customer. My husband was very hesitant at first to have these doors installed, but now he loves them. He said he cant believe we didnt have it done sooner!!! I am in love with my Shower doors and my glass table top. I am very thankful that I chose Rob and his team of professional which include the young ladies that provide you excellent service throughout the process. Needless to say, I highly recommend them 150%....
Tile & Glass Depot did an Awesome Job!! We love our new bathroom!! The seamless glass for the shower is amazing! Makes our bathroom look twice as big and very luxurious. From start to finished they helped us the whole way. When I first called for a measurement they quickly came out and were very friendly. When they came out for installation they were very professional, and clean. We are very happy that we chose Tile & Glass Depot, their price was excellent, and the customer service was great. Thank You!!
In the past year my wife and I remodeled both of our bathrooms. We are happy to have found Tile and Glass Depot. As our own project manager, it adds to the degree of difficulty. It also gave us the opportunity to meet and deal with local business owners like Rick and his staff. With their large selection we were able to fine the exact tile we wanted for our project. They were helpful and patience during the entire process. In the end we have quality products at a fair price. The glass enclosure and tile have made our bathrooms attractive and the shower is a pleasure. Dealing with a local business makes the process more pleasant.
Great customer service! They didnt have what I needed at first but went the extra mile to help get what I wanted and in a timely manner also at a better price than the other places I went to first. This will be my go to place in the future.
Rob and Rick at Tile and Glass Depot are amazing! They did 6 shower glass enclosures for our new construction home. So, lets be honest, the first thing people look for is price. I looked at 6 other companies in Orlando, these guys were the best price. The next thing you look for is quality. Now, I only had my enclosures installed this week and we will not be moving into the house for a few months, but they look and feel amazing. Finally, you look for professionalism. Rick and Rob were great in the office. Made me feel comfortable, answered all of my questions honestly, and thoroughly. The dates they told me the enclosures were coming, they arrived and were promptly installed. Some of my showers were basic and straightforward. Others were not typical design and need more attention. The team did exactly that and I could not be happier. I would absolutely recommend them. If you are not sure, go in and talk to them. You will see for yourself.
I called The Tile & Glass Depot yesterday in search of a piece of mirrored glass to place in a standard picture frame. Justin told me while they didn’t typically carry that, he would be glad to help me. You should know I had been trying to find someone who could help me with this for weeks, checking craft stores, the Internet, hardware stores, etc. Justin was the only person who said he could help. I arrived today at The Tile & Glass Depot and was greeted by all as if I were visiting old friends. Justin was helping another customer when I arrived but I was made to feel as if I truly was important to everyone who worked there. When available, Justin came right over to greet me. He looked at what I had (three stand picture frames) and assured me he could help. Less than 15 minutes later I had exactly what I was seeking! Please know I was looking for something that will be used at my daughter’s upcoming wedding (so you know I was being picky). I not only received what I wanted, I was made to feel my business was valued by everyone there.I had a few brief moments to look at the tile samples and shower enclosure showcased there while they cut the mirrored glass for me, and I was more than impressed by what they had to offer. A great selection of tiles for the wall and floors, and beautifully done glass enclosures for the shower and bath. They even have a large selection of frames to construct framed mirrors for your bath (or elsewhere).In short, if you looking for tile, mirrored glass, or shower enclosures and wish to experience exceptional customer service, go to The Tile & Glass Depot on 434 in Longwood.
Rob got me a replacement piece of glass for my corner curio that was broken during a move, got it fast and for a great deal. He was very nice and helpful. Will definitely go back for future needs. 👍
We recently moved to Orlando and Rick Martin of Shower Door and Glass Depot on State Rd 434 has restored our faith in Orlando businesses! We have dealt with 5 different companies regarding various projects in our house. Shower Door and Glass was the only one where everything was just as it was suppose to be - from the measuring to the installation! Very pleased with our glass shower enclosure! Rick Martin goes out of his way to please and ensure we were satisfied!! Highly recommend doing business with this company!!
I was in need of a shower door for my condo, I am not familiar with the Orlando area. I googled for frameless shower doors and read reviews to make my selection. Tile & Glass Depot had great reviews so I went with them. From the first phone call I made my experience with them was great, they where super helpful, pleasant. They showed up when they said they would and completed the job in the time frame they said. It came out great they did a great job and I would highly recommend them. As a business owner myself I know how important reviews can be so I wanted to make sure I wrote about my experience. Thank you for doing such a nice job.
We had a great experience with the Glass Depot. They provided us with a frameless shower enclosure and custom mirror for our vanity. Excellent job.
I stopped by to see if they would be able to cut me a small piece of glass (a replacement for an old speedometer on a classic car). I didnt think they would, never-the-less, I went in to ask. The staff was extremely friendly and Rick was able to have the piece ready for me before I had the chance to finish looking at all the beautiful tile in the showroom. Excellent and friendly service. Thank you!
Excellent product and customer service! From the showroom displays to the home visits, we were very happy with Tile and Glass Depot! Rob and Justin showed us shower enclosure options in their Longwood showroom and explained the process of measuring, ordering, and installing very clearly. Since we purchased 3 shower enclosures, they even gave us a multiple enclosure discount. When it was time for the installation of the enclosures in our 3 bathrooms, Paul did an excellent job. He was friendly and efficient, and Paul answered all questions we had about our new enclosures. Overall, we had an awesome experience and highly recommend this company!
They were efficient and professional. Beside beating 3 other quotes I received by over $200 the entire team was a joy to deal with. The turnaround time was super-fast. I highly recommend them! I was happy with their work!
Efficient and thorough. Staff and installers very professional.
Glass Depot is first class all the way, the lady there helped me find out my style and what I liked to ensure I picked the tile Id love for my bathroom remodel! The owner then showed me my options for a shower door and gave me an honest opinion of what would be my best option and look the best. After the installation I could not be happier, my bathroom is beautiful and I get compliments constantly on it!
My experience with Tile & Glass was truly a 5 star. They took great care to fulfill my wishes for a frame less glass shower door. Difficult installation due to the slop of the ceiling, but they made it work. Paul, the installer was careful, professional, and a pleasure to have in our home. He left everything in perfect order. I highly recommend this company for all your tile and or glass needs. They pulled off a difficult job that others had walked away from. Thank you. We love our new shower door.
People were fantastic to deal with. I call three other glass stores and this one gave me the best price. They came out and verified the measurements and took half down on the order and then the other half once they came to install it. Door came in right when they said it would and installed it the next day. Fantastic service and the door looks great!
Display area is full of ideas and possibilities that may suit you, coupled with a knowledgeable staff that will guide you to make a quality purchase at the best price!! ...and in a timely way!!!! Definitely recommending to my real estate clients who plan to renovate.
We had a shower door installed last month. We loved their work, we had another one installed yesterday. Their prices were reasonable. Their timing was spot on. Their team was so professional, reliable and helpful. I will be visiting them again soon to get backsplash done....great job!!!!
Rick and his team at Tile & Glass Depot have been fantastic to work with. After visiting many tile stores my fiancé and I could not agree on anything we liked to remodel our master bathroom. The designer at Tile & Glass Depot spent over an hour with us looking at our inspiration pictures and helping us to find a look that we both liked. We received so many compliments on the quality and look of our tile that we went back to Tile & Glass Depot to purchase our glass shower enclosure. The owner, Rick, called before the install and followed up after. I would and have already recommended them to friends of ours.*Ive noticed some posts stating that the prices at Tile & Glass Depot are higher than some other tile stores but I can attest to the fact that their tile is of a much higher quality. Even our friend who laid the tile for us commented on the high quality of the tile we purchased.
I stopped in on a Saturday morning to get several pieces of glass cut. He was more than accommodating to take the time to make numerous cuts for me. Its rare these days to get such great service and I appreciate his patience with all my cuts that were needed. Thank you again.
Several years ago I had a custom glass top made for our coffee table. It was no easy task..it was 46 inches in diameter and was scalloped. Glass Depot did a excellent job. Now Im back to have new circular glass dial for a family heirloom clock and know it will be professionally done. Many thanks to the staff (especially Renee).Bob Rittershofer
** I wanted to update my 5 star review to 7 stars!! Once again this business goes above and beyong to provide top notch customer satisfaction!** Ive used this business several times now. Always excellent pricing on glass, custom cuts quickly and the best customer service in Central Florida!! Thanks for taking care of me EVERY step of the way
Have used their services several times. Will continue to use them for our custom glass needs 😊
We are very pleased with Tile and Glass Depot. We have had our shower doors for a long time and have always loved them. We also have had many table tops and dresser and night stands made by them and they are beautiful. They have saved us many scratches, I am sure. The people are wonderful and friendly. I have recommend them and will continue to do so. Thank you Tile and Glass Depot.
This is my experience and my review of association with this company. They installed our glass shower December 2017. On April 8, 2019 the glass just shattered. My husband was in the family room and he heard the glass just break. On that same day we called them and sent pictures of the shower section. We figured we would just go back to the company that installed it and get it fixed, it would save us time. Boy was we wrong. They came out and did measurements and told us it would be 7-10 business days. We thought the guy was going to clean up the glass but he told us that wasnt his job and that we needed to call the office to get it done. We called the office and they told us that they couldnt send someone to clean up the glass they would have to charge us. He said it would be cleaned up when they installed the replacement glass. So we waited 2 1/2 weeks and called and was informed that they did the measurement wrong and had to come back out and remeasure. I was annoyed because had we not called them they never would have called us. I was told by the owner that for the inconvenience they would refund me back $50. I then inquired if someone could at least come and clean the glass up since it was their fault that we didnt have our replacement glass. He still said it would be an additional charge. They came back out to remeasure on 4/26/19. The guy that came out told my husband that someone was coming that next day (Saturday) to clean up the glass. Well no one came as I suspected. I called on today (5/10/19) 2 weeks later to find out about the door and was told that someone would have to call me back. I am really getting tired of the lies, the runaround and delay.On 5/10/19 they called me back and informed me that they received the glass yesterday and there was a chip in the glass and they returned it for repair. She said they would get it back Monday and she would call me. I asked her how could it take 7-10 days to make a glass but now only 1 day to replace the glass. She told me she informed them this is a rush. It should have been a rush when they took the wrong measurements and made us wait an additional 3 weeks.They were supposed to call me back on Monday 5/13. After not hearing from them my husband called very upset to inquire about the glass. They informed him that the glass came in and someone would be out today to install. They called at 8:05am this morning that they had the glass and would be at the house in 30 minutes. They arrived, cleaned the broken glass up but yet again they say the glass wont fit the measurements are wrong. I believe they lied to us and was just trying to appease my angry husband by sending someone out. This will be the third time that someone will have to measure. Mind you this is not a whole shower enclosure just one panel and its 6 weeks and still has not been repaired.they repaired the glass door finally!
Excellent service from Rob to Justin who came out to measure and installers Victor and Raymond very friendly and knowledgeable. Also had the pleasure of working with Beth and Kim highly recommend this store
If it wasnt for the installers Id say this company deserves a zero. I try to support local businesses but in cases like this I regret ever doing it. Horrible experience with horrible customer service. They are nice on the phone but cannot come through on promises. I gave them a down payment on February 8th and it took over 30 days now.The guy that came to do measurements was late because they forgot they had me on the schedule. Then he told me hed be over to the job and said hed apply a sealant on the glass. He never showed up. The glass they ordered was wrong so they installed only half of the shower. They said they’d come out the following Saturday and they did not. It would have been nice to know this on Friday! So then I took another day off of work and TWO people said Id be taken care of. By taking care of me Id get $75 dollars off of close to $1500. Gee thanks. But that was also a lie. I see a lot of the reviews are praising the showroom. Thats like me going into the Audi dealership and giving them 5 stars because they have such beautiful cars. Stay away from these people.
Came in to buy a back splash. The staff was rude and to busy to help because it was almost closing time We were forced to go to a big box store to get good service. I believe in giving my business to small family owned businesses. Unfortunately these people lost my business for good. I would not recommend the glass Depot to anyone.
Had to repair a single pane on one of my home windows. 50 x 8.25 Most local window repair men wanted $125-$175 to do the repair. (Estimates were over the phone, it probably would have been more once they got there.)Watched some online videos, and its actually pretty simple to repair most windows yourself. Especially if there are snap glazings.Went here and bought the glass for way less and did the repair myself for under $35. Gave them my measurements, it was ordered in 2 days as promised, and fit like a glove.Would highly recommend going here for any glass replacement needs. Great service, and quality. Very happy about my decision to do it myself, and choosing these guys to help me get the material I needed at a small fraction of the cost to pay someone to come fix it.
Recently bought a house and I am dealing with an extremely leaking frameless door. I have been to many shower stores with no solution. Rick helped me out and gave me a cheaper solution to my issue to try first in hopes of not needing to replace the whole shower door. I will be trying this idea out, but I thank Rick for his kind services without being pushy!
OUTSTANDING service from this store and its staff. Very pleased with them. Say hi to your adorable lab puppy please.
Glass Depot is a true locally owned business that suports the local community. As a former bathroom shower enclosure customer, Glass Depot provided glass repair for me at no charge ONLY because I shared my great shower enclosure purchasing experience. Its highly unlikely that a big chain store would consider similar service. I highly recommend this store!
Thank you Rick and staff. My customer.was.so excited. Your porcelain tile was top notch and the installation went so smoothly for a 24 x 48 inch tile. Truly impressive !!!James RoachDynamic Tile & Stone
The PLACE for glass or tile. I needed new glass for a picture frame and this pleasant man that waited on me at 4:45 pm said, come back tomorrow and I will have it for you. I left the frame. I returned the next afternoon to pick it up. When this handsome young man handed me the new glass and frame said, no charge. I explained I expected to pay. He replied again, no charge. If you are in need for glass or tile this is the place. They have a big selection and beautiful display area.
Very rude owner. Wouldnt take my business here if I were you.
We would never go to any other glass and tile company. Weve used them for a variety of items, including our beautiful glass shower doors. The office personnel is great and the installers are very capable and professional. We continue to be return customers due to their great customer service.
We had a great experience getting a glass shower door designed during our bathroom remodel. We absolutely love it. Great company and Paul was very professional and did a beautiful job installing it.
I broke a sliding window in my living room, and after searching several possible places to get it fixed on a Saturday, I stopped into glass depot to see if they could fix it. They were very friendly and informed me that they didnt do glass on saturdays.They, feeling sorry for my situation, said they could cut the glass for me if I could put the glass in the frame myself. I was so thankful that they made that exception for me. When I got home my wife and I proceeded to screw up the project, and crack the glass. I brought the window and frame back to leave it for the weekend. When they saw me come in they said; Oh no, dont tell us! I said; yes I screwed up! They said; come back in a couple of hours,We will fix it!These people had the best customer service I have ever seen. They also had empathy, even though it was a Saturday, and they were very busy in the store with some remodeling. A definite 5 star business!
Great people, great service and good prices! My seamless glass shower door measurements were unusual and a little difficult but they were able to make and install my new shower doors quickly and they look awesome! Thank you! (written by Shelley Davis)
Always a positive experience at Tile and Glass Depot! Great staff, service and selection. I work for Saxon-Clark Interiors and often have unusual requests that Tile and Glass Depot have no problem fulfilling.
My wife and I looked several places before deciding to buy tile and a shower door for our renovated shower. The people were professional, the store was bright and had a very good selection. The prices were lower than comparable stores. Our overall experience was very good and we recommend Tile & Glass Depot to everyone we know considering a renovation.
I don’t usually do reviews but this company deserves the recognition. They went above and beyond my expectations. What a great company to do business with. From the moment I called and talked to Rob he had me at hello. To scheduling my appointment with Justin for installation. The installers telling me they would be there at 9:00am and arriving exactly at 9:00. Stop looking anywhere else! They are true professionals and there prices are the best in town! I promise you won’t be disappointed and my frameless door looks incredible. Thank you Tile & Glass Depo for such a great job!
Wow, is all I can say, there are still good people in the world. I walked into Tile & Glass depot just for a piece of glass, totally unrelated to anything they do there except for the glass. I was greeted by a beautiful young lady to whom I explained what I was looking for and she immediately got Rick, who not only was very helpful he cut the glass I needed at no charge. Seriously who does that anymore! The show room is very nicely done and the experience guaranteed that when were ready for our frameless shower doors sometime in the very near future, we know where well going. Thanks Rick and team!!
I needed a custom cut and edged glass shelf made, and the staff was friendly and professional in getting it done. I highly recommend these guys for all your glass and shower door needs.
This place is awesome!! Starting with Justin in sales to Paul in installation! They are very professional and friendly. In addition, they have great shower doors choices! So happy I used them for my new frameless shower door!!
I am very impressed by the service here! I needed a specific piece of glass cut, and the person in charge was nice enough to give me the glass for free because it was so small! I have used these guys in the past and will definitely continue to work with them in the future!
I was very satisfied with the work I had done by the Tile and Glass Depot. The estimator was professional and the installer was friendly and efficient. I would recommend this company at every opportunity.I thought the price was higher then I expected, but I had nothing to compare it too, therefore maybe it wasnt.I grade them at a 5
After two failed attempts with a major home improvement center to replace my old tub and shower doors I had the good fortune to be referred to Rick Martin at the Glass and Tile Depot. I saw him on a Thursday and my new doors were installed on Friday. Great products, Great staff and Great Service.
Awesome and excellent customer service. Very knowledgeable and professional. Helped me find a solution to a problem. I will be back again when ever I need a tile/glass solution.
Rick, Robert and Beth were extremely helpful and friendly helping me replace my custom shower door handle! Will absolutely be a returning customer.
Super friendly and helpful. Will use them for all our glass needs. Shower doors are beautiful. Recommend to all
I had glass door installed and it was done fast and extremely efficient (well done guys). I have always dealt with a company that at some sort of time gave me a headache. This company zero headaches. Extremely recommend. Loving my shower door.
During our remodel we have experienced numerous vendor issues. However, with Glass Depot, we had a great experience. On time, clean and our doors look beautiful.
Great place, cute dog, accurate measurements! Rick and Rob are the people to see for custom cut glass. This is the only place I will be going from now on for glass!
The best part of my bath remodel...every part was prompt professional and spot on. The installer was a true professional who solved an unexpected issue without a dely. The only place Id recommend
Very professional and friendly. Would highly recommend you visit. You will be impressed
Thank you, Rob and Rick, for outstanding service! I had a glass top cut for my dining table and I didnt pay attention to the corners on the table when I ordered. I took the glass top home and then notice that the glass top has square corners, while the table has rounded corners! I called Rob, feeling like an idiot for not noticing the corners, and asked if it could be fixed. He not only made me feel so much better by saying this has happened before, but he graciously took the table back, rounded the corners, and didnt charge me a dime, although the process to correct wasnt cheap. Thats first class service! I have also used them to cut glass tops for all the bureaus, nightstand, coffee tables, and dining tables in my condo, and they did a beautiful job. Highly recommend!
Fast and efficient with lovely customer service. Installed a glass shower door in less than 45 minutes and it looks wonderful. Highly recommend!!