They do a great job with curbside. The employees are fast and very friendly.

I had a very wonderful experience shopping at Walmart. all the staff was nice and courteous to me answered all my questions in a timely and considerable manner. everybody that I asked the question to they had to answer they didnt have to ask anybody for help to answer my question they already know it and it was the right answer cuz Im going to do a secret shoppers you know.. good job Walmart keep it up

The staff was friendly when we needed help,and while checking out. But theyve removed the stations in the store where youre able to scan an item to check the price. Since several items we picked up did not have a price tag on them,only a bar code on the sticker Zaza and no price listed on the shelf or bin,we found this missing price check station very annoying. We asked an employee about it and she said they removed them for renovations,(quite a while ago) and never put them back. This means the staff on the floor now bears the task of checking prices again if they even have a device to do so. The store was pretty busy while we were there and yet it wasnt in complete disarray. I found that to be pretty impressive.

I am really happy with the customer service here! The guys are friendly and helpful with everything I ask about, including tips on different cars Im considering buying 🤔

New to the area. Also disabled. Need dependable grocery delivery? Dont come here. Always missing items, deliveries are always incomplete. Third worst Walmart in the country, only because Steelyard Commons sets an almost unbeatable example. Needs a new staff, completely. Never answers the phone in any department

My son ordered something online and needed me to pick it up. I called 3 times and talked with people who were of no help whatsoever. Came to find out that I needed to do the pickup operation. I called but could not get hold of anyone. Had to walk in and go to customer service, which was aggravating because I cant walk well. I was one of 15 people in the line that had one person working. When it came my turn, I explained my situation. The rep went to a back room, was gone for about 2 minutes, then came out with what I needed. All of that trouble for nothing. I think they need to close this store until they get a reliable full crew. The skeleton crew is being treated like dogs, and the customers are getting terrible service.

Originally started selling tires and the rest is history. So when I needed a new set of tires I looked online and made a possible arduous journey into a walk in the park.Great prices. They simply cant be beat and install for 15-25 dollars a tire.

I inquired to an associate where the location of a certain merchandise would be located. Associate was engaged in his phone and not sure where item was located. Associate stated I needed to go by that department to find someone. Asked another associate who had much attitude stated he didnt know either. With frustration i found another associate who was willing to help. Unfortunately do the remodeling of the store merchandise is harder to locate then in previous encounters knowing this the associates should be more understand and willing to assist their patrons.

Great place to get automotive work done.

Great shopping store. Except didnt like the ideal almost every teller is self pay and you need a credit card. And only to teller for cash transaction.That was the only bad experience.Also they dont sanitize their shopping carts anymore were still no pandemic and theyre not wiped down that was disappointing too but besides that I really enjoyed being in this Walmart in Elyria Lorain.

They try. Its Walmart, its in Lorain. You cant expect much.They should bring back the 24/7 this winter so the junkies have a warm place to stay at night again.

I was trying to look for a roasting pan that I have found online at the Walmart website went to the store to get one not only I wasted my time and my gas because it wasnt even there but the manager of the department store was not only disrespectful and rude but she was unhelpful

Nice store but seeing more and more the loss of customer service at Walmart. The line we were in we ask if it was open and lady looked at us and said lights on isnt it. Understand that places are under staffed and over worked but sad people feel its ok to be rude.

This Walmart has the nerves to have and send one out to me these nasty dirty bottles of aspirins.

Its Walmart...last resort for a simple item. Im sure the Chinese military sends thier thanks to me for helping to fund them. Saw a few freaks to boot.

Went to the subway in store the young man that waited on me was less than pleasant. I felt I was putting him out to wait on me. I was there around 12:30 and was not busy. Very poor customer service.

Theyre constantly reorganizing, theyre out of stock a Lot, no cashiers anymore. Still a good store for staples.

Store is clean and there are employees on the floor. I was able to find help when I needed it from a polite person in less than a couple of minutes. Nice shopping experience!

Had all the good Wal-Mart people inside. Just what you would expect.

It wasnt a good experience.One isle had the overhead sign that said coffee. There wasnt any coffee in that isle, only coffee was on the end cap and it was flavored coffee.We were looking for toasters.. there was no black and decker toaster in a box except the display one. We couldnt find shower liner hooks.Bread isle didnt have the brand of bread we were looking for. Yogurt was not stocked.. we will never go back to this store again.. it is a sad excuse for a store.

I really dislike ringing up my own items. I dont get paid to work there. They need more cashiers, not more self checkouts.

It’s a clean, well stocked SUPERSTORE ! I love the place and the employees !!! I drive all the way from Wellington !!

Store is a mess. They could do a more orderly job of remodeling. Could not find products I was looking for. Amazon has them...at a better price!

I will not be going to any Walmarts again. I refuse to do my own checking ✔out. I dont get paid to be a cashier. This change only puts good people out

This is the 3rd time we have come to shop with our mother, who needs a motorized cart and either have to hunt one down or, like today, there were 2 near main entrance. One was not charged (very common at this store), the other was full of items. We left, went to Meijer.

We went during busy time.. couldnt hardly move down aisles.. but weekend are busiest times

Im not a fan of wallyworld but its just too damn convenient!! Lol

I know people who work there. Their staff was wonderful. The only problem I had was the customers have totally forgotten we are in a pandemic and they totally forgot to stay 6 ft apart.

It’s WalMart. What’s to say??Actually - people watching can be advantageous here. 😉

My best store. Close to my house.

Made it just in time for closing and they told me the person who unlocks the baby formula went home for the day as if they take the key with them!! Instead of retrieving the key which was at customer service, they denied me a can of baby formula for my daughter! This entire store needs to be shut down if the employees can’t do their job!

This is the most disgusting, dirty, nasty store Ive ever been in. And I spent a lot of time in Mexico and Vietnam. The staff are totally checked out except for a few good employees who must hate working there. I feel like Im going to get mugged walking down the aisles. Go to Meijer instead!

Its Walmart. You hate this place but you when you need something cheap and fast its there for you. Man do I hate Walmart.

Its a super store. You can buy anything from car parts to groceries. From shoes to video games. You dont have to stand in a line to be checked out, you can go to self checkout and be in and out in no time at all. There is a pharmacy for all your prescriptions and many other stores within walking distance. Kholes, Rue 21, pet supplies plus and many more

What the point of having a customer service call line if no one ever answers I was notified I had a delayed pick up and never got an update. I’ve been calling them for 20-30 straight. When someone finally picked up I got transferred and had to wait another 15min I just hanged up and canceled my order. Ridiculous

Love the changes,will take time to get around the changes they made.

I love Walmart I shop there twice a month every month the Walmart on leavitt road I call it my One stop shopping everything I need from food clothing household pharmacist customer service Walmart is the best store I ever shopped in my life keep up the good work

On Good Friday evening before Easter there were NO registers open to be checked out at. Not one. Every single customer was directed to a self check out station manned by one young lady. Self check out robs communities of entry level jobs. It reduces the service patrons receive from a business.The level of human interaction which elderly disabled or socially disenfranchised want need and deserve to receive when they have opportunity to shop is diminished. I asked for a manager. She came within 10 minutes.She actually told me that Walmart was closing all of their check outs within a month- that it wasnt costing jobs - that they were hiring more people to watch customers check out and bag their own groceries -which i personally felt sounded, well, ludicrous.However, the employee who was supervising the self-checkout with four lanes called me over to a traditional checkout lane then rung me up. I most certainly appreciated that. Walmart was made richer by many now unemployed business owners that were NOT allowed to open their stores during the pandemic.They will be richer yet on the backs of the the communities robbed of employment benefits due to this new policy. I gave 2 stars ONLY because although most Easter candy was gone, they still had plenty of candy in the back, also because of the thoughtful cashier who was accommodating. I dont think i will be shopping much at Walmart anymore.

Store was busy but cashiers were moving well so there was no long delays at checkout. Found everything I was looking for. A very good trip.

Hard to find help at 7 a.m. but other then that great

If I could give this zero stars I would. Walmart just lost a long-time customer in me. Its not the employees, but management or the corporation, whomever is making the decision to change the store around completely. I understand moving things around, streamlining, but when you completely move everything around, with no rhyme or reason to how things are organized, and then you still have the old signs up, you clearly havent planned and dont have your customers in mind. It took me at least an hour to find what I needed and I didnt even get everything I needed. I would rather shop just down the street at Meijer.

Management has completely redone th store. Everyone is lost. No longer comfortable.

The staff was more than happy to help me get a cart to drive because I use a walker, thanks all.

Is theres one thing that I do love 💖 the most is that I dont have to go inside the store to do the groceries. Is so convenient for me and the customer service is awesome. I dont even called, I just check in my app, and boom 💥, the lady came outside with my groceriesThank you guys so much.

Its currently undergoing a remodel. The pharmacy has moved to the front of the store to the right of the middle set of entry doors. (Including the garden center doors)A lot of stuff is now locked up which means waiting for an employee to come unlock and retrieve items. The color scheme seems to be drab prison gray. I think Ill avoid this one until their remodel is done and perhaps beyond. This is one way to make online shopping more appealing though. Meh.

Since they are redecorating, its hard to find the items you want knowing where they were before .. but I love Wal-Mart so Im still gonna keep on shopping

The Server was excellent and she was very personable. Well definitely go back to Dennys.

Check-out lines are usually long. Workers check the items in your bags against your receipt before exiting the door like youre a criminal. Lots of video cameras chiming as you walk down the aisles. You have to find a worker with the correct key in order to purchase certain items, which is enormously inconvenient.

Who can beat having everything in one place. I always complete my list at Walmart.

Since I was unfamiliar with this particular Walmart I do not feel I can adequately give a good review. What I can say is I found it difficult in finding the products I was looking for.

The store is located in a good place. But they were lacking in some of the normal items that I usually get. Also the woman who was wiping down the carts was a little rude and unhelpful. But a store employee by the name of Brian Parker was very knowledgeable and helpful when I asked him for directions to the item i needed. He even walked to where he said to go to make sure he was correct.

Its Walmart very. It is a smaller than normal Walmart. The shopping center it is in is totally missed designed. The parking lot is too small, the driveways are too small, the roads in and out are too small. When Starbucks drive-thru has a line it screws up the entire driving and parking situation. The driveways going into the stores are confusing. Or planning and design on the shopping center.

Good customer serviceOpened a aisle quickly so everyone can pay and leave the store ...

This store is a mess. I have been a loyal shopper since they opened. I am finally done with it. There are items that are never there. RICE NOODLES TACO supplies and others. Early in the week they have a lot of shelf stockers . But cant keep up with the demand. Now they are remodeling. They think they are doing a good thing but they are not. Why dont some of the cooperates shop there and see what a mess it is. I am tired of the scavenger hunt just to get groceries . Will try Meijer.

Ive not had much trouble with this location. Definitely not a fan the new department layout, hopo that gets remedied ASAP

Used food card from Humana. No problems

Had no problem returning a vaccume cleaner I couldnt get back in the box. The young lady that waited on me was very pleasant and processed me very fast.

Store is clean and workers are there doing what they should be. The quality of the customers is what brings this walmart down in stars.... Rather drive a few more miles and use Oberlin Walmart because of this.

Completely understaffed . ALL SELF CHECKOUTS ARE CARD ONLY. Long lines & they constantly put LAURIE (mid aged Caucasian female with grey hair) at customer service AND THEY NEED TO REPLACE HER WITH SOMEONE WHO UNDERSTANDS THE JOB!

They try and keep it stocked, but so many people shop here I know it is hard to do! Overall one of the better Walmarts around! All the employees I could see were masked up properly and working hard. Keep up the good work!

Nasty dirty only going to oberlin walmart

Ordered curbside pickup, went to fetch my order by calling the posted phone number. After trying to get ahold of someone for 5-10 minutes (got a recorded message that associates were busy helping others, and to leave a message) I was the only one waiting. I decided to go into the store, and pick up my order and a few more items. I was told to go back outside and call the number! I told the associate the reason for me coming into the store to get my item since no one would answer the phone. So I preceded back to outside pick up and saw an associate helping another customer and had to holler to get some help. The lady asked my last name and after another 5 minute wait, she came back out and asked my name again! Finally after much ado I received my order. Also, you have to use their app to check-in online to notify youre there to pickup. I didnt have the app on my phone, and theres no other way to check-in!Never again at the Lorain, OH store...

I gave them a 3 bc of the access to the store. Im sure that the city of Elyria is the main reason why that access road isnt open. Still, they are the main reason that area is sooo busy.

I find the Walmart is better store to shop then Kmart better prices and quality

Currently under renovation. I find that it is hit or miss on items. While they have a wide variety of some items, the shelves are empty on others. Ive been surprised by the items they do have.

Long wait at Returns Customer Service. Only 1 cashier. Bunch of young people working, were goofing off, while only 1 cashier behind the returns counter. Another employee yawning loudly while switching out the cash registers.. So terribly un-professional. Manager heard my comments while waiting with other patrons and made sure to tell me she was the only manager. Lorain Walmart is just going down hill. No respect for your customers.

Most unorganized, unstocked Walmart thqt I have ever been to. Just about up there with the Steelyard Walmart location.

Store shelves were empty. Store was a mess. Giant eagle better for groceries.

Pharmacy staff are always so great!

I just love Walmart. Walmart always have what I be looking for. I also online at Walmart.com

This visit to Walmarts was terrible they closed all the registers and told everybody to go the self-service checkout because they were not open it another register which I thought was terrible if I could no stars

Shop somewhere else! Long lines! Rude staff! Press button in cosmetics and no one comes! Long lines and Lots of registers not open!!!

Lack of product,more often than not. Sad

Fast and friendly workers food its delicious.

Walmart sucks they have two registers open in the Corral and everybody into the self-checkout. Because they cant get change what a bunch of hooey

This store is unorganized, cluttered, and dirty. The employees seem unmotivated. Checking out is worse than going to the BMV.

Did not have what I was looking for in store,, they never do,,if Walmart wants us to go online to order merchandise why dont they have such big stores

Honestly I could find most of what I wanted. However the selection in some areas were low bcuz the shelves werent fully stocked. A good shopping experience prices are ok comparing and of course the service was great. Staff was courteous. Covid protocols are being observed so wear a mask

First time Ive ever even heard of Walmart. Its like heaven

I like shopping there on leavitt rd but I dont like is the self check out are cards only they dont take cash anymore and I liked going through self check out when the other lines were so packed it took two hours just to go through the cashier line

3 registers open 6/10 customers per line employees standing around talking. Poor visit

Its a walmart😶 their shelves are bare at times. The need to go back to 24 hours

Everything you need. Fair prices

They bounced back fairly quick after the holiday season tore it down. Things were in order and easy to find. I had a problem with their scan and go feature. It wouldnt notice me in the store on the website. Other than that inconvenience it was a good experience.

Never order online delivery, horrible horrible service... worst Ive ever had Ill never ever order online with this Walmart again, they never even showed up to the house, come to find out the driver decided to turn around and take the food back and they had issues finding someone else to deliver it, complete bull.

Long and slow lines to cash out need more cashiers

It was quite nice but somethings on my shopping list I could not find!

Great service and left something behind and was able to go back and it was still there thanks all and God bless you all

Nice store. They always have long lines though but I think its getting better now.

Good experience. I was able to find most everything I needed. Something I needed I could only purchase online. Friendly and pleasant worker In the health and beauty department helped me find something similar to what I needed.

If my closet bank location were not in that Walmart, I would never go in that store....its always a mess...there are never enough cashiers or self checkout available and the clientele after 8pm you take your life into your own hands going in there!

No customers service! Made me wait in a long cashier line, would not open another register. Suggested that I use self check out. I do not work there! Nor do I want to.

Place is a joke! They never ever answer the phones. Why have a number for people to call if youre just going to ignore the calls. Unbelievable!!!

The manager of the vision center was very rude to my elderly mom. For no good reason at all..My mother was very nice to her but that lady acted like Mom had the plague.. I will never use that vision center again. There was no need for that. The manager should be ashamed of herself.

Better than most. All shelves were stocked and employees were friendly.

Seems like everything is locked away and its hard to find someone that has keys to unlock items for you. Employees do seem nice

It has been out of certain things I wanted to order!!!

Very busy.but doing a great job.taking care of those needy customers,,🙂

Good place to shop.

2 cash register open! 15 ppl to each line...