A Best Auto Glass was referred to me by a family member. From the start both Reza and Roya provided top tier customer service. My back windshield was damaged from an accident and they were able to get me in the following day, cleaned up the glass pieces, and completed the repair within 24 hours. The windshield replacement was a custom order due to the model of my car. On the day the repair was scheduled there was a small discrepancy with the VIN and order from the supplier. Reza was able to find a local manufacturer with the right glass model same day. Upon install he informed me the glass was a level up from the standard tint and no additional charges would apply since it was the manufacturer who made the error. The windshield also came with a Life Time Warranty! Great communication, pricing, quality and overall customer service.
Good customer service and prices..
These guys did a great job for me and only charged me $247 for a new windshield for my 2003 Honda Odyssey.
Great product and great service
5 stars! Excellent price, great customer service, same day repair for a new windshield (which was awesome especially because of the holidays) Definitely recommend!!
They were very professional. Making an appointment was easy, quick and simple. They stayed in touch. The price was pretty cheap and they did quick work. My windshield has never looked better.
We have use Best Auto Glass for our fleet vehicles and they are, and will continue to be our go to. Yesterday they went way above our expectations. A couple days before Memorial Day is was the most crucial time that we have every available truck. By the grace of God they had finished early on a vehicle and able to get ours in and out within 1 hour.
The owner is extremely helpful and friendly on the phone and in-person. I was able to book an appointment in the next morning and had my car done in less than an hour. The staff is very knowledgeable and was able to give me an amazing price (40% cheaper than dealer) on the brand new windshield. Highly recommend for anyone who wants to get your car done FAST and CHEAP.
Wonderful place and always helpful! I was referred and Ill go no where else for my glass needs!
Great customer service, as well as great people. They were very helpful and they even gave me recommendations for a auto body place. I didnt end up using the auto body place because they accidently sent me off to an auto care place. However it was very nice of them to try and help me. They were also very quick which is amazing since I just got off work that morning. Highly recommend them.
Such a great experience here. They were very accommodating on the same day and they blew the big competitor out the water in pricing. Will recommended to my friends/family.
Truck window shattered overnight from vandalism, call around for same day service and a reasonable price. Best auto glass rep was kind and quick with service, dropped off my truck they cleaned out the old glass and repaired it for almost 100 dollars less then 3 other competitors. Old man in warehouse and young lady at desk were friendly and quick, will definitely recommend and use them again.
I have used Best Auto Glass several times now. I returned again last week for some trim repair. Roya was wonderful. She remembered me from last year. Ali took care of my Explorer right away and repaired my windshield trim. They are very polite and honest and know the work. Great prices.
Prices were half of what other places were charging with no waiting for an appointment. Staff is friendly and the service was quick. The waiting room is fairly basic, but I was only there for an hour. Our other car now has a cracked windshield (I caused it), so Ill be definitely going back there for a new windshield.
Best Auto Glass really came through for me in a pinch. After calling local places all day and being told I would have to wait for as long as a week, Best Auto Glass saved the day by squeezing me in that very same afternoon. I was helping my teenage sister who came to visit and had her car window smashed, and the folks at Best Auto Glass took extra care with her car and helping make her feel better after her...interesting... first experience in DC.
Very pleased with my overall experience. I got my windshield replaced within one hour and everything looked good. Would defiantly recommend.
Best glass company around
Not only are their prices great, but the service is even better. Called them around noon about a broken rear glass and they told me if I came in before 3, they could have me done the same day. They also cleaned all the broken glass left in the car. Other places couldnt schedule me for a couple days and were more than double the price. Highly recommend!
They werw able to squeeze me in before I left town, did a great job, desk lady was helpful. Quick in quick out, quality work, great price, and came with a warranty. Im satisfied.
Great speedy service and great customer service. Much better prices than anyone around hands down. Saved over $70 from next closest competition These people are amazing!!
I called ahead and asked if they were available for a cracked windshield. Guy on the phonr said yes. However, once I got there a woman at the first desk said there wasnt any opening today in a rude tone. I was so beside myself I just walked away. Do not recommend this place at all .
Poor quality part and no warranty after install, water test your glass of it has weather seals before install otherwise you’re out for the cost of the part and the labor.
While I was out hiking, someone threw a rock through my drivers side window which also shattered the passengers window. So I came back to find two broken windows and my purse stolen. While I was dealing with calling the credit card companies, my boyfriend called around to try to get someone who could fix my windows. He called Best Auto Glass and they said they were about to close but would stay open late for him. He drove there and they were wonderful, quick, and charged a lot less than the place that my insurance had recommended. It was such a relief to have my windows fixed less than 6 hours after theyd been broken!
I was looking for quotes to replace door glass from several different suppliers and when I got the A Best quote, it was ok, but then I got ancall from them for a better quote if I was immediately prepared to drop off the car. In less than an hour, the glass was replaced, my car was cleared of glass shards and I was ready to go about my day. Excellent fast and friendly service.
Atrocious customer service...they subcontract there work. They also use aftermarket glass so with that being said I had to go back and have them put in a new rear window do to the imperfections in the glass. The new glass they installed isnt much better but at least I can see through it. They charged me what my deductible was which was $500. I do not recommend this place nor will I ever be back.
My car failed the VA state safety inspection because of a crack on my windshield. The inspection place told me they can replace it but the price sounded so expensive. I went to several glass places to get it fixed but since it was big and close to the edge it had to be replaced. I went to Best Auto Glass and talked to Ali; who was friendly and honest. He gave me a quote that was about 17% lower than the average price that most glass people gave me. It seems like a family business and honestly I felt like a family. Thank you.Toyota Echo
Amazing service and I loved playing with their dog Lilly relived my stress
The glass was installed properly but the latch was not affixed. I told the technician before I drove away, he reclined it, but did not seem concerned that it was not able to be properly attached. A couple months later, the latch fell off (and was lost). When I called to see if I could get a replacement latch, they said because I was not in the area, they could not help me at all. I stated I would buy the latch, but they were unwilling to even try to help me. Horrible customer service.
They are great people. Affordable price and most of all quality job. I highly recommend them.
Address is wrong. Should be 8245 -F Bracklick rd. Slum of an office building, but at 1/2 the cost of others for a windshield replacement, I can deal with it. Same day call/estimate and install is great!
Perfect. Timely replacement
Great price and very clean results
They replaced our Avalon windshield and did a perfect job. You would never know it was done.
Called and got it replaced on the same day and on the weekend! Great service and quick when they are not busy.
Good price good service
I dont think I will go anywhere else because their customer service, price and job well done is all I needed . If youre looking to get your glass fixed this is the place to go .