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Northern Virginia Auto Recycling
10212 Richmond Hwy, Lorton, VA 22079, United States
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Northern Virginia Auto Recycling

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St
Review №1

Trash, everyone and everything here IS TRASH!Took 3 weeks to get something they said would take 2 days!!! And I still had to call everyday to make sure it got done! PATHETIC!!! DO NOT WASTE YOUR ENERGY OR TIME! just google around so many better places with better prices and customer service.

Jo
Review №2

Paid $2 walked around and grabbed my parts. I thought it was good. Prices decent. Has an old school feel to it as well.Another trip today 2/15 and it was good too.

Jo
Review №3

Ordered a motor for my mustang, they had it ready a few days early which is nice so I have the weekend to install it. Don’t usually leave reviews but it was nice to have it done so quickly.

Er
Review №4

I contacted them after my transmission gave out on my van which is currently my only shelter they didnt point out trash the transmission they recommended was super clean while i dont recommend doing this i spent the night in their parking lot and they were very kind and understanding i couldnt afford to buy the transmission and replace the gaskets and oil i highly recommend this business the pricing and professionalism is outstanding

Mu
Review №5

Very bad company. They know one or two things about customer service. Do not pay them in advance unless you see your part. Not recommended to do business with them. German is the worries,

Ta
Review №6

It is good junk yard but staff is very rude and not friendly

Ky
Review №7

The name of the business contains the words, Auto Recycling. Recycling centers normally accept recyclable material. This one does not. They should just call it a Parts Store.

Ti
Review №8

Good guys very helpful always have the parts you need my number one place to shop from now on thank you guys

Ke
Review №9

If you need anything just ask for Bruce! He helped out when I was in a tight bind in need of a rim and tire for a 2006 civic. He gave a great price and great customer service. Highly recommend!

Ma
Review №10

Had everything I needed when other places didnt. Professional staff! Great service! Ask for Kenny.

Sh
Review №11

If you’re in need of auto parts then Northern Virginia Auto Recycling is your go to place. They have excellent customer service and great prices too. Just ask for Bruce he’ll get you right.

Jo
Review №12

Did dealing over the phone from Ohio. Everything went very well and sent photos of used part prior to shipping. To me that is good service. Ask for Kenny!

Th
Review №13

Great place, very helpful and friendly staffs. Parts are in good condition too compare to other places. Price is reasonable. I would recommend to come here if you looking for used parts for your car.

ma
Review №14

I wish i can give this rude guy zero star.OMG, I cannot believe the approach this guys have.He was spitting several times right in front of me.Not ready to help.Absolutely rigid approach.Please find your part online or from California but not from here.There are many similar companies, don’t spoil your day with this people.

ob
Review №15

They take the orders and make mistakes when you come pick up the part its not the right one

Ja
Review №16

Quick service and Great prcie.The yard is really well-organizedThe guy was very chill and kind.Would recommend this place.Definitely coming back for future.

Lo
Review №17

Been doing business with Cliff for over a year, there prices are great and there inventory is good. He can always find me what I am looking for. Great Service as well.

Ma
Review №18

Stopped in on a whim. Looking for a hood for a 2010 Chrysler 300S in black. Kenny was very helpful and even took the time to walk me out to the spot where the car was. Gave me a really good quote on the hood.

Sa
Review №19

Great place, I was looking around for parts for my car other places gave me the run around did not help me. when I called here they helped me without any bs. They helped me find what I was looking for I love this place will not go any where else. I recommend this place a lot. before you go anywhere else go here.

Sh
Review №20

Came in recently to buy some parts for my car the staff was extremely rude, I dont normally take the time to write reviews of places. Im also able to tolerate some level of bad customer service, but I dont need to be badgered and disrespected by someone who just doesnt like their job. I would strongly recommend taking your business to another junk yard. You can probably get the same prices and better service somewhere else.

sk
Review №21

Just got a new headlight for my 2003 Nissan Altima for a great price

Jo
Review №22

The reviews are true. I called and the first thing they did was place me on hold without saying hello or asking me what my questions is. After waiting for several minutes I hung up and called the same number again and someone answered the phone and answered my question in one second. If they would have done that in the first place this wouldnt have been an issue.

Al
Review №23

2nd time here and very pleased. Talk to Kenny!

ma
Review №24

Nice people

ka
Review №25

This review is from M&K Auto Repair, Inc Manager. I ordered a used door on 14 August with a guy name German. He promised to deliver it on Friday, 24 August. I contacted the company on Friday afternoon, German said Its suppose to come from a different yard and the delivery driver forgot to pick it up but I will definitely deliver it on Monday, 20th August. On Monday morning I gave him a call to conform the delivery, German said the delivery driver will deliver the part around 12:00 PM. The time now is 5:00 PM, and I have spoken to at least 4 different people since 1:00 PM and each of them, including the manager ask me again for the vehicle information to locate the part. Long story short, the manager is saying there was no order made for this vehicle. No disrespect to management or employees but this is not how you do business. Thanks for your time.

Al
Review №26

Ordered a Headlight Assembly for a 06 Range Rover. I called them up because it was the wrong part for the vehicle and They refused to picked up, even thought it was their fault of getting the wrong part to me, and it was within the 30 Days of pick up. Horrible customer service!I will never buy a part from them ever again, and I will make sure to do everything in my power to cost them more business from every avenue possible!

Ka
Review №27

Worst place I’ve ever dealt with hands down! The guy in the front is the most disrespectful and arrogant person that I’ve ever met and I will never recommend this place. If I could I would give this place no star

Ro
Review №28

Horrible service I do not recommend this company to anyone and will never conduct business with the them again.. I was told the product would arrive 2-3 days after being order it never arrived. Then was told it would be delivered another 2 days after that and still nothing. This is not how business is done. Horrible company

Sa
Review №29

Dont go there if youre a female, they will rip you off if you dont know any better (which Im assuming they think that no woman does). Tried selling me a used wheel for more than twice the cost of a brand new one online. No thanks.

Bi
Review №30

Great customer service definitely love the crew there will be going back a lot more

Al
Review №31

I bought from them the wheel hub for Toyota Highlander Hybrid and its amazing so good its just $130 I bought it full assembly but it is very very good shape I love it I appreciate this store business

Ry
Review №32

Kenny was awesome. Called on a Saturday looking for a FRM (footwell module) for a E90 BMW. Since there are hundreds of part number supersessions and multiple options I was happy that he took the time to answer all of my questions to make certain I got the correct part I needed and at a great price. He reached out on Monday like he said he would to inform me they found the part and it should be at their location on Wednesday.Sure enough, called me on Wednesday letting me know it was in. Had my customer pick up the part, we installed it, coded it to his vehicle, and everything works flawlessly!Thank you again Kenny!

Fr
Review №33

I got the right part one and the second time it wasnt good the part went i call and told them the part wasnt good the guy who sold me the part he get angry and told me let me get you a replace after a week he get me the replacement but he give me a wrong part went i come back and told him the part you give is not right he told me to explain why them he start told me why didnt you get this or that the mechanic told me the part they give me is from other year of the car and is not working because of that my point is they dont care for the ones who go for replace part is beam 2 weeks and i havent get my part my car is parking cuz they havent get the part went i call they yes told me iscoming today we call you but they call you after you keep calling they .. people dont go there for parts of you vehicle go somewhere where they going to appreciate you get there . This junk yard need to have people on the front who like the job they have a lot of issues with the customer service check the other coment from people how have different problems with the costumer service i give them a bid 0 don go at this junkyard..

Ge
Review №34

Great service and good to fair prices.

Mi
Review №35

Pretty organized, for a junkyard. I was able to find what I was looking for, without having to put myself in any sort of mortal Peril to get to the car.

Fe
Review №36

I called them around 2:15 on a Saturday afternoon, and was told that I could come by and look for the part I needed. Having this being my first time, my husband and I got our 2 year old granddaughter and head over there. We get there around 2:30 only to be told that we could not do anything because they were closed. When I mentioned that I had just called and was told to come by. The man on the far end of the counter told me that he didn’t know why I was told to come by, when it could’ve only been him or the other guy closest to the door that answered the phone and told me to come by. But, neither of them acknowledged that they told me to come by. I was so pissed that I hurriedly drove over there only to be told that I could not be serviced. Customer service needs improvement.

Ke
Review №37

I waited in the car for my dad and he took more than a hour probably. And they did not even have the right thing that we needed when they have the biggest lot ever but dont even have what we are looking for.

Al
Review №38

I don’t know how they are still in the business?!I called them several times and every time they pick up the phone, mumble something and put me on the hold for 20 minutes and I have hang up the phone. If you don’t know how to run the business then don’t run.

Pr
Review №39

Spanish dude in there was rude as f***. He doesnt help you find the car he just says its in the yard. When I checked to see if car was there no where to be found. Then he wouldnt go help me find it he just tells me its there, to look, hes ass needs to be fired foreal, real talk Horrible customer service.

Lu
Review №40

Even with the new owner, they can’t figure out if they have a part. Waste of time by ordering the part that they never even had. go somewhere else to go buy your parts it’s a waste of time by far most the worst customer service ever. They call the customer the day that the customer supposed to receive the merchandise that they ordered.

Ff
Review №41

Great person for parts and great customer service

An
Review №42

Prices are too high for upick about 20 precent higher. But it is a neat empty lot. Not alot of selection. I think theyre still getting set up.

Sa
Review №43

Very bad customer service and behavior

ja
Review №44

The worst people . The give you great price then good luck getting the parts . I had to wait two weeks for the parts . Their mistake not even once apologize .

Ma
Review №45

Poor selection and the prices are highway robbery

Da
Review №46

I needed my Parking decal sticker for my apartment complex from off the windshield of a car I sold to them a few weeks ago. and they allowed me to get it without any issues.

Ca
Review №47

Is to expensive. I thought that it was more cheaper than Amazon

Au
Review №48

I see nothing but potential in the junk yard, but they wont sell you a whole car

Ma
Review №49

Spanish guy at front is rude n dont even know car parts. And most of the time he cant look up something, he always says go to the yard n check.

Ab
Review №50

Nice people and good part

Ma
Review №51

I have a question do you have parts for Nissan 350z

Ch
Review №52

Lots of cars just struck out on my part.

am
Review №53

Slow service

Ex
Review №54

Barely speak English and aggressive attitude when asking about miles on a vehicle for a transmission telling me he has no idea how many miles not very helpful group of people

ko
Review №55

Good guys

ne
Review №56

Too expensive.

an
Review №57

Well

Sa
Review №58

The attention is good

Information
6 Photos
58 Comments
3.2 Rating
  • Address:10212 Richmond Hwy, Lorton, VA 22079, United States
  • Site:http://northernvirginiaautorecycling.com/
  • Phone:+1 571-348-0095
Categories
  • Auto parts store
  • Junkyard
  • Salvage yard
  • Used auto parts store
  • Used tire shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–3PM
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