When I had trouble getting my delivery from this company, the contact there, Adrienne, went above and beyond to track my filter, find out the reason for the delay, advise me of new shipping date and how likely it looked, let me know what to do if I wanted to cancel, then followed up the next day to be sure it did arrive. I was very impressed with her professionalism - especially considering this was my first order from the company. No one could have done more. And p.s., the electrostatic filter was exactly as ordered.
Great experience quick and easy, Adrian was extremely knowledgeable and friendly. I am a firm believer in supporting your local businesses and couldn’t be happier with working with airfilterstore.com.