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Ross Cutlery
324 S Broadway, Los Angeles, CA 90013, United States
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Ross Cutlery
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An
Review №1

I took my shears to be sharpened. At first I thought it was a bit pricey, but now that I used them I think it was worth every penny.They did better than any other place I’ve been to. I’ll definitely be going back

J
Review №2

Very clean sanitized spic-n-span store.You think you walked into a museum rather than a store with everything perfectly displayed and neatly arranged.You can also find other items like binoculars, switch-blades, scissors, complete barber/shave kits and a good selection of pepper sprays.This is a family-owned establishment with many years in business so you will get friendly and helpful service here.

Ch
Review №3

This was my 3rd-4th visit to Ross. This is THE place for ANYTHING involved with cutting. Their knife selection is second to none. Knives for chefs, survival, and everything A-Z. Barber and beauty supplies. Services such as sharpening, cleaning, most everything. A special thanks to Diana, she was great in letting a person get a hands on feel to their great selection. Thanks Diana.Bottom line, for anything sharp, Go.

Ja
Review №4

Had my Fox Knives Tur (ELMAX) reprofiled here today. They did an amazing job at keeping an even and uniform grind. It almost looks factory and probably would to an untrained eye. And it was only 10 bucks! Highly recommend!

Da
Review №5

They got me a good deal on a pocket knife, and they had a wonderful selection to pick from

Ma
Review №6

This place is the best Great service knowledgeable staff my family and I love this place!!

Sa
Review №7

Our experience here was awful. The gentleman we dealt with treated us very rudely and just seemed in a bad mood the entire time.We called a week ago asking about two particular knives. He said it would be in stock the following week. Showed up and only one of two was available. He told us that the version was never made in a fixed blade. My friend went on to say that it was made by so and so. His response? I should know, thats her cousin indicating to the lady who was working with him at the time. After pulling up the Brands page and showing it to him, his demeanor changed from never made to saying its out of production but still in a defensive tone.We ended up walking and not buying from Ross on the way we were treated.

LI
Review №8

The Absolute Best Sharpening Service in the City/County of Los Angeles. Ive used all of them and sorry Ross Cutlery was the last to try but ABSOLUTELY THE BEST. UNBELIEVABLE HOW SMOOTH AND SHARP THIS CUT IS...

Tu
Review №9

Good service, friendly staff, pity they dont have more kitchen items so they would be complete

Be
Review №10

My family has been going on and off to Rosss for 50 years and they are always friendly and professional. Never had a problem. I trust them especially with my grandmothers heirlooms.

Gh
Review №11

Second time doing business with them (February 2020 and June 2021) and couldnt be more happier with their repair of my Andis T-Outliner clippers. Theyve been in business for 91 years... Enough said!

lu
Review №12

I just want to thank you for sending me my sons (Chris Sterling) knives after he passed away- the Wustof used to be mine and I must tell you it is sharper now than it was the day I bought it, I wish you were closer I’d bring you all my knives! Again thank you for getting the knives to me, you have no idea what it means to me to have them. Your customer service is more than superb!Cyndi SterlingFlorida

Ma
Review №13

Friendly staff. Huge selection of different items, knives, shaving blades and accessories, flashlights and other stuff.The owner is pretty cool. I had a straight razor that didnt work out for me (even a professional barber made my skin all red with straight razor, Im just too sensitive I guess), so I offered to sell to Ross Cutlery. We ended up trading the razor for some double-edged blades, and the owner threw in a couple extra blades that he said gives him the closest shave ever. Very kind of him!Ive bought an oil sharpening stone and a sharpening guide for my knife, works excellently. Im so glad I can sharpen my kitchen knives when I want now, although the sharpening worked well enough that they just need some honing on the steel.

Mi
Review №14

I stopped by Ross Cutlery because my Andis electric hair outliners blade needed sharpening.I have used them before about 10 yrs ago when I took these same clippers in because I thought it was time to retire them and purchase a new one. The cord had a short which caused the clippers to cut on and off, the outer casing was cracked from being dropped on the ground many times and blades were just not cutting anymore since they were 20years old anyway. The tech took my old clippers and instead of selling me a new one which cost close to $90 ( I bought them in the 90s for $20) he handed me a repair ticket. I came back two days later and picked up my clippers and they looked and sounded like a brand new pair for 1/2 the price. So I was so delighted that I came back. I would recommend them for anything that needs sharpening.

Sh
Review №15

Zero website and the only way you can purchase is over the phone or in person.It’s 2021... holy missed opportunity for tons of sales.

Ra
Review №16

Great service and attention. Felt really personal. You can feel their smile under the mask

Ph
Review №17

Wow, I miss Alan and Richard...the new ownership is A W F U L! Plain and simple, the curse of a family business inheritance by the next and lazy entitled generation,, just AWFUL...if you are looking for the same kind of customer experience and service that existed here when Alan and Richard were at the helm, youd have better chance of winning the Powerball 4 times in a row. RIP Ross Cutlery

Os
Review №18

Excelent service

Ma
Review №19

Best place to maintain a great edge on your knives. Ive been coming to them for over a decade. Best people you will ever deal with.

Gr
Review №20

The place was clean nice people the owner pass away but the niece was there she put my name on one of my knife I told u did a good job thank we miss ur uncle . The niece took care of me 👍😂🤗♊

Ro
Review №21

I love being a customer at this store . They have the best deals and excellent customer service. I specially like Amber. She is always happy and helpful. She already knows what items do I frequently buy and she always make sure to let me know about upcoming events so I can get the best deals.

Ma
Review №22

They do have a great choice of hardware... They are located in the perfect spot...they are prices are reasonable and promotions are incredible ... For example, you get 20% off on your birthday - i dont think i would go there on my birthday, neither the owner does but the idea is brilliant :)! In addition, their customer service and attention to shoppers needs are incredible ...Great Job guys !

Ga
Review №23

Week of my wedding: dropped off my razor on Tuesday to get honed. They called me on Saturday to say it would be ready after 11 on Sunday. Came to get it Sunday at 2 pm: not ready. Done with this place forever. Everything is 40-50% more expensive than other places, anyway.

Br
Review №24

Great place, if you are looking for a knife for personal use or kitchen cutlery this is the place. Their knowledge and expertise is bar none the best there is. Selection of pocket knives for everyday use or tactical is awesome. This is a family run establishment that has great service.

Tu
Review №25

Amazing service, very friendly people. We needed to get my dads clipper sharpen and cut and the person we talked to was very knowledgeable about what can be done and what should be done. Our blade was slightly chipped when they sent it back to us, but after a quick talk we were able to send it back for a new blade, sharpened and ready.

Da
Review №26

Great customer service! Attentive and friendly. Went in with a dead garage door opener. The gentleman opened it up and put batteries in for me.Out of towner new to CA and they showed great hospitality and service.

Ma
Review №27

Good place for knife

Ry
Review №28

Awesome customer service! All things sharp and pointed you can find here!!

Ru
Review №29

I knew of this place, but never got the chance to visit. But I needed to get my shears sharpened and happened to be in the neighborhood. Wow! If youre looking for anything with a sharp edge, this place has it in spades! From tailoring shears to hair cutting scissors, from hunting knives to pretty much any knife to ever need in the kitchen, the range of products is impressive. And I dont know how you feel about scissor sharpening, but Im absolutely neurotic. These folks do an amazing job with sharpening, too. Downtown LA is a bit off of my beaten path, but making the swing by was well worth my time and will be worth yours, too

Li
Review №30

Impressive selectiion of knives and shears, also barber supplies and sharpening needs. Nice shop!

Dr
Review №31

I love this store. Super variety of knives and great customer service.

ma
Review №32

The best selection of cutlery I been to. No where else will you find great quality cutlery for the price Worth every penny. Very good customer service and very friendly staff. Both goes hand in hand.

Bl
Review №33

Great Place. Knowledgeable staff. Excellent selection. Prices even better than I expected. Dont even mind the expensive downtown parking rates.

Ta
Review №34

I love how sharp their knife is, and this is the nicest stall ever.

Fa
Review №35

Impressive selectiion of knives and shears, also barber supplies and sharpening needs.! Great good job!

Da
Review №36

I collect knives of all types and rarely have I ever been to a cutlery shop like Ross with this inventory and knowledgeable staff. I am thoroughly impressed and recommend this shop to ANYONE who needs professional assistance with regard to knives and such.

Cz
Review №37

Very knowledgable and professional.

Do
Review №38

Great customer service, friendly people. Made a copy of my keys; in and out in less than 10 minutes. Follow the key sign al the way to the back of the store.

Ri
Review №39

Always good service for many years

Al
Review №40

Good selection but too expensive!They have an impressive selection of knives, scissors, clippers, etc. The problem is, they were quite a bit more expensive than a few other shops for the same item. I asked if they would be able to do a little something about the price on a 340$ knife wich usually sells for 275$ in other shops and online, but the owner didnt care and told me to go buy it somewhere else.

Br
Review №41

Impressive selectiion of knives and shears, also barber supplies and sharpening needs.

Ma
Review №42

Wow! Exceptional service. I was in an out of there in 10 minutes, and was helped immediately as I entered the store, despite it being quite busy.

To
Review №43

Ruined my henkels chefs knife. Instead of evening sharpening both sides, they flattened out one side and left the angle on the other. I know some knives have this feature (where one side is flat and the other isnt), but this knife wasnt like that before.Now I have to use it, get it resharpened repeatedly until I can get it even again.

Jo
Review №44

I love this place and really good customer service. They sharpen knives perfectly. I would reccomend anyone to go there. Ignore the bad reviews.

Ke
Review №45

Impressive selectiion of knives and shears, also barber supplies and sharpening needs.

Do
Review №46

Reasonably priced and convenient, this hardware store is awesome. My favorite thing about this place is the people who work here, theyre very helpful, cheery and make shopping here a nice experience.

Ja
Review №47

I was looking for a knife to take to Alaska on a fishing trip and wanted something to carry on the boat and also use on shore to file. The staff veasey extremely helpful and knowledgeable great service this the place.

Ni
Review №48

I only get my shears sharpened at Ross Cutlery. They are very precise in sharpening my money makers!. Love the new location and plenty of ample parking in the garage behind.

Bu
Review №49

A very very good selection of barber supplies Cutlery tools and lots of other things although sometimes you may be able to get them online at a better price, but you cant beat their selection!

Na
Review №50

I work in DTLA and always carry my pocket knives for work related tasks. Even the best of them get dull and I love visiting Ross cutlery to have Allen or Richard sharpen my knives. As a knife enthusiast, I notice when someone does a good job on sharpening. These guys know what they are doing and provide the FINEST sharpening around! I trust them with, even, my prized benchmades! (They even oil and clean the knives while theyre at it!)

So
Review №51

Extremely knowledgeable staff! Helped me find just the right knife for a gift.

Ma
Review №52

In my opinion the absolutely best knife,cutlery and cutting item store in California.

Ki
Review №53

Awesome place to get your clippers fixed, with other things to buy

ma
Review №54

I brought my grandfathers 1918 Bolo knife that was extremely dull to Ross. They got it so sharp its ready for duty again! I couldnt be more satisfied.

Vi
Review №55

Extremely rude and dishonest customer service. Eddie is a very rude and disrespectful representative of this company, Ive been going to ross for more than 20 years and have never been treated so unprofessionally. Be cautious when you pay in advance, they will deny your payment when its time to pick up your goods.

Ma
Review №56

Best place to get my clippers sharpened.

Lo
Review №57

Love this hardware store. Its a little labyrinthine, but the payoff is that it carries almost everything under the sun

Mi
Review №58

Love this hardware store. Its a little labyrinthine, but the payoff is that it carries almost everything under the sun

Te
Review №59

This guy doesnt care about his customers...Ive been trying to buy from him for three weeks and he wont even return my emails . Poor business ... Hes been putting me off for weeks ...

Jo
Review №60

Great selection of products and huge variety of knife types. Prices decent considering location.

An
Review №61

Excellent service, top quality blades for all occasions! Super sharp!O.J. Simpson

Y
Review №62

Love this store!!!! Great customer service, great owner and family. Anything knife I go here😉

Da
Review №63

Good selection. Smart staff

Ju
Review №64

Amazing People, always get my clippers cleaned and my knifes sharpened here amazing service

Br
Review №65

Good place very good place friendly people

La
Review №66

Cool

Yu
Review №67

Excellent service, I drive from Riverside to LA to get my shears fixed.

M
Review №68

Very good service. They sell all kinds of knives. From kitchen knives to hunting knives. They also sharpen knives.

Wi
Review №69

They have a great assortment of knives.

Ri
Review №70

I often come here,always great service,and great selection of stuff.

mi
Review №71

Great knife sharpening very helpful with the different knives

Le
Review №72

Only place we take our knives nice people

Na
Review №73

Great place, great customer service

Je
Review №74

Do not come here for sharpening or honing. Ive heard that new people are here, and they dont know what theyre doing, so I should ask the owner Richard to do the sharpening. I went in, found him, got my blade back in a week and it was horrible. Edge was very uneven, there were small chips in a few places, and I think it was more dull than before. Never coming back here.

Br
Review №75

Good customer service and friendly staff!

R.
Review №76

Id give it zero.... They returned the wrong shears to me after sharpening and claimed the newer cheaper ones were mine. Ive had my sheers since the 80s and not only were they great shears, they have sentimental value. Im a clothing designer and those shears have been through everything with me. Im so sad. When I came back to the store withing 15 minutes of pick up, one of the owners was so rude to me, like I was the crazy one ! I even had images of my shears with a different wear pattern on the nut and also showing no trade mark on the blades in addition to not being chrome which the wrong ones are. He didnt care. He wouldnt even look at the images. The ticket I was given was wrong too ! It said Verbos and Brazil on it. My shears were Wiss and Belding Cortecelli...I was near tears when I left. Im returning the wrong ones Weds. Every time I look at them Im sad and then angry.

Au
Review №77

Get all my Clipper needs there! Great place

Re
Review №78

This review is only for folders, tactical knives and fixed blades. They have the largest selection of knives Ive seen in LA County. Huge selection of Protech, Microtech, Benchmade, Spyderco, Emerson, Cold Steel, Kershaw, Al Mar Knives and Gerber. However, this is not the place for custom Knives only production models. Most knives are cheap and some are cheaper than internet stores. I was disappointed with the sharpening service.

Al
Review №79

Omg there sharpening sucks if your a PROFESSIONAL STAY AWAY because your going to get mad when they return your clippers at least bad sharpening for hair cutting clippers took my masters and Andis worst choice I ever made if your a barber and love your clippers stay away or find out for yourself but you wont be pleased all the time their not constant ....too bad pPl were nice there but my work is my money and if my tools aint right no go

Ka
Review №80

The best place to buy a knife.The staff are really knowledgeable.

Pe
Review №81

Knife selection was average at best, what was there was overpriced.

ef
Review №82

All knifes are over price,and sharpening service is too bad.i am a knife collector I know what in talking about

Br
Review №83

Little pricey but they have a wide selection or knives and grooming tools.

Ma
Review №84

Just the best place for knives

Ro
Review №85

Great place

Fl
Review №86

Good service, friendly, the only bad thing is the parking.... other then that its a👍

Br
Review №87

Best service in town

Th
Review №88

They overcharge for sharpening and wont admit it. Go somewgere else and pay after not advance. Really.

Su
Review №89

They sharpen knives very well.

Tr
Review №90

Love Ross Cutlery 👍👍👍

Ja
Review №91

Pricey

Ju
Review №92

Good

Ra
Review №93

Excellent place, attention and experience of the staff ..... prices

He
Review №94

An unparalleled service,, ..

Gm
Review №95

This super place you find everything you are looking for and give you good care 👍👍👍👍👍

ed
Review №96

They are very friendly and helpful

Pa
Review №97

Excellent service

Ma
Review №98

Chingon

Information
93 Photos
98 Comments
4.4 Rating
  • Address:324 S Broadway, Los Angeles, CA 90013, United States
  • Site:http://rosscutlery.com/
  • Phone:+1 213-626-1897
Categories
  • Cutlery store
  • Sharpening service
Working hours
  • Monday:Closed
  • Tuesday:10AM–5PM
  • Wednesday:10AM–5PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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