Called them and they told me that I could sell my 14 k gold for .9 x spot of 14k per gram. When I arrived they tried to tell my they could only do .80 x spot. After my refusal, they go up to .85 x spot. Given how much gold I brought to them this was still around a $400-$500 difference. I would not have driven down there and wasted my gas and time if they had not misquoted me. They are liars, time wasters, and swindlers. They will say anything to get you there, then refuse to honor their quote. Disgusting business practices. Time is money, if you steal my time you are a thief. Just unethical.

They were frauds to me and told me that none of my gold was gold because they are unhealthy and I know how to spend my money wisely. They should have charges pressed on then for fraud for saying that someones gold isnt gold and scratching their wealth. Yall deserve no respect. Make sure you wear a mask around these sick people.

Found this place online and saw the reviews. Talked to Igor and was very satisfied with the service. Very nice and friendly guy. Very patient and fair. Definitely would recommend.

Quick neat and honest

Went back a few months later to cash a gold bracelet. Ive done business here many times with Igor because he truly is an honest person. This time another gentleman was there to help me. His name was Andy. I show him my gold bracelet. He puts it on the scale and does not show me what it weighs, the way the other honest guy Igor would. Then he pulls out $1300 and puts it on the table thinking I dont know what it is worth. My bracelet is a 21k gold $4500 bracelet. This young man is a thief. Ive done business here many, many times with Igor. Igor is honest. He shows you what karat you gold is, then how much it weighs, then how much he is going to give you based on the karat and weight. Andy did none of that. Beware of doing business with Andy. He is a thief working in an honest business.In response to business post: Why dont u pull up the video tape from that day and show me if Andy weight my gold in front of me or not. You are a liar, he never ever weighed that gold in front of me and told me what it weights. That is something Igor is very very good at. Not Andy. Andy is a thief but is watch his steps now after this review posting.

I met with Igor, he is friendly and honest. He tells you what karat it is and weighs it in front of you. He then tells you what he will offer you, if you accept, he gives you the cash and you show your Identification and give a thumbprint and your done . This is the best place to go.

Found this buyer on Google and called to make an appointment. Spoke with Andy who said I could come any time. I was a little apprehensive but there was no need to be. He was very professional and completely transparent, and showed me how they test if the jewelry is gold or not. After testing he calculated the payment and I was happily surprised at the amount. Showed my ID and received cash. Only took about 15 minutes. I am a satisfied customer, will be back for sure.

Honest, straight forward, free appraisal and willing to match or beat competitors prices. This is just the gold buying side of the business I had the pleasure to work with. Andy informed us they also make jewelry. Definitely people Id work with again, buying or selling!

Went in to sell some of my precious metals just a bit earlier today. They gave me a great price and immediate payment. I highly recommend anyone looking for a fair offer on precious metals to go here.

I have been into Cash Gold Exchange twice now and both times have been served by Igor. Both times were exactly the same. He tested the gold so I could see the results and calculated the payment based on the current gold spot rate. Very satisfied with the service and the payment. Best dealer I have found.

Awesome service. Igor knows what he is doing and checked every item so I could see exactly the gold weight and carat. Even explained exactly how the payment was calculated. Cant recommend Cash Gold Exchange highly enough.

This place is dishonest and untrustworthy.

After reading most of these post, I firmly believe most of them are fake. I came into this place looking to turn my gold 2 rings and chain for some cash. After the guy looks at them he offers me $600 for all of it. Knowing they are worth much more then than I took my gold pieces and found another place in studio city. Thankfully I found that other place that offered me $1100. Cash Gold Exchange ARE RIP OFFS!

I stopped by to sell some old jewelry I had left over from my family which I would never use. Andy and Igor were very friendly and patient with me. They sorted through all my tangled and mismatched jewelry and explained the whole process. They showed me how it was calculated and weighed it right in front of me. I had almost every karat gold and some silver as well and sure enough they took it all and gave me enough cash to put a down payment on my new car.Great Service, Fast & Easy- Highly Recommended!!!

I was helped by a gentleman named Andy, very professional and nice guy . Explained everything to me . Because it was my first time selling some gold . Definitely will be a returning costumer.

Very Courteous, knowledgeable, and came out with a good payment for my jewelry. Thank you Andy. Tip - park in the free carpark at the back of the building.

The staff was professional and courteous here, and gave me a good rate for some random gold jewelry I had accumulated over the years that was outdated and I never wore. The whole transaction probably took 10 min. Excellent service.

Excellent service he was gorgeous informative, parking avaliable he gave me a good price for my gold definitely I recommend this place.

Fast service and fair rates!!

Honest and very profession at their trade.

Sent in my gold, got a confirmation that they received my package... and three days later I still havent heard back from them. Shame on me, I suppose.UPDATE: Heard from them after posting this.