All of my demands were fulfilled, and they arrived on time, exactly as I had requested.  This business was an excellent site to pay a visit. Their performance was excellent in my opinion. Put your trust in me!

Nice place for shopping very good customer service 😍 they have everything you need for u projects ...!!

I went in the to get some shower handles and the gentleman named Marcus was very helpful. Gave me the correct ones and even mentioned how I was supposed to install it or what to expect and gave me a demonstration. Way better than going to the big stores . Will definitely be supporting this community store again. I hope they get rewarded with every compliment they get. Thanks

J was super helpful and had me in and out in no time! Thanks man!

Theyre really pleasant and useful. I went in to oder a window screen and the female blanca changed into very helpful and explained to me things I didnt apprehend. And whilst walking round looking for other things I wished the workers there just ask if you need assist no need to be searching out them.

The people there is always cordial and helpful, close to our neighborhood,is a great help 👍

I was able to find what I needed. The staff are so helpful and friendly. You always find what you need at Vermont true value!

They were all courteous and very helpful, my first time there but not my last.

This place is great. Truly helpful. Friendly. They know their stuff - and I’m not just talking about which aisle has what. They can advise you on what you need for which project and give you tips on achieving the best result. I’ve even used their window screen service: Fast, well-made and very reasonable. And if they don’t have something in stock, they’ll get it for you. If you really want expertise and personalized service, this is the place.

Love this little jem. Staff is very helpful and friendly. They definitely have a returning customer

Nice people, great selection. I found everything I needed and out in less than ten minutes and I didnt need to buy a giant box of it.

BLANCA (Associate) DESERVES 5 TRIPLE STARS FOR KNOWLEDGE and PROFRESSIONALISM.On 12/08/2020, I was on my way to do grocery shopping but needed light bulbs. This was my first time in this store. BLANCA, immediately came to my rescue! BLANCA told me the light bulb that I was looking for was discontinued and the reason why! BLANCA told me the light bulb I needed! OMG! I MADE A NEW G-FRIEND! THANK YOU SO MUCH BLANCA. I will see you soon as I need 3 MORE LED GU24 DL 60W LIGHT BULBS and another ELBOW BUMP!Stay safe. Stay healthy.YOU ARE ESSENTIAL TO ME AND TO THE WORLD. 2021 BLESSINGS IN THE NEW YEAR.

Excellent and knowledgeable service from their friendly staff. Easy to get to, good selection of most items, and I’m happy to support a smaller neighborhood business.

I had to go to this location to purchase some stuff for work. I needed nuts and bolts and this place had a great selection including Grade 8. The line werent long and Socially Distant.

Absolutely awesome service and greatly appreciate these people. The prices can sometimes be a little higher than others, though joining their membership also helps with their dividends program and regular specials.

Staff was helpful except for one with a little attitude but otherwise I had a good shopping experience.

Inflated prices and trash customer service. Waited for a full 20 minutes while an employee repeatedly radioed for customer assistance on aisle 9. No one ever came. Plenty of other hardware store options nearby.

Like the place because you get good customer service.

Amazing customer service!! The guys who work there are so helpful, they listen and direct me to exactly what I need to get my projects done every time.

They are helpful and have everything of what needed

They are really friendly and helpful. I went in to oder a window screen and the lady blanca was very helpful and explained to me things I didnt understand. And while walking around looking for other things I needed the workers there just ask if you need help no need to be looking for them.

Well Ive been to this true value a few times over the years and i have never ever had a bad experience here the staff there are great,, friendly, and the prices are cool..well stocked. I think.. they even had spray disinfectant not lysol but pledge just as good...thats what i went for..good service..thats what everyone likes... thank teue value😊😊

This place is always higher than a big box store. Its convenient and the staff is helpful

Personalized assistance and a great alternative to the big box stores.

Exellent service.

Ive never had a problem with this store. Ive even return items with no problems. Its convent and has reasonable prices. The staff is helpful and courteous. Ive been able to find what Ive needed most of the time with the exception of one item. I wish they carry Wink rust remover. Its a hard to find product to which Ive had to travel as far as 19 miles for it but recently found closer within five miles. I live less than 1 miles from this store. Other than that I would rate 5 stars.

This place is so cool with unbeatable prices and what makes this spot to go to its because it is so close by to where my work is. Also the staff at this place are very helpfull and great customer service. They have everything you need in home repair needs they even make keys vehicle keys even. I will always go here and refer all friends to go to this spot...

Similar to Home Depot, but on a smaller scale.Two friendly and polite employees offered to help me while I shopped around.Stocks were well organized.Prices were almost the same as those in Home Depot.Street Parking only.

Marcus, Aramis and some of the other employees were very helpful.

West portal has one hardware store and here they are.... pretty darn good and please figure they sell the same stuff all hardware stores do but conveniently in this location... so yeah... at a dime to everything.

There when I need it. This store will never be the cheapest hardware store your gonna visit nor should it be. What they o they do well for a fare price and is really the neighborhood hardware store I love this store because I have always been able to find what I needed, hard to believe in a small place but it is true. The sales team is quick and they know there stuff unlike some big box chains. From my experience the car keys with chips are also very cheap compared to the competition.

Lady at the front was so rude when i asked for help. Then I was told to wait while nobody helped me for over 15 minutes. Had to just leave and will not be coming back ever.

West Adams is a great neighborhood because of places like Vermont True Value .The staff is always helpful. When were doing any kind of work around our house, theyre part of the team, three minutes away and there with what we need.

The BEST customer service ever. The personnel are very, very knowledgeable about their items, which is great if youre looking for a thing that goes here and there. Blanca is amazing, she is a walking book of knowledge.

Great place for DIY and pros. Staff is very knowledgeable and they take time to make sure you get the job done right. THE FIRST TIME!!

Clean, well-organized, well-stocked store. Employees always friendly and knowledgeable. Always a pleasant shopping experience. Since I moved to the area I only go blue or orange if I absolutely have to.

True names naighborhood tool and hardware store. Next to a auto parts store. Great stop on a Sunday morning. Very good team with a clean well run store.

The staff in this store is extremely helpfull.... Maria, Blanca are very courteous.. And Chad very knowledgeable on his field of expertise.... Bin coming to this store for 15 years. all my parts needed as I am in the maintenance field they have in stock. Thanks to Ron I will keep on shopping at vermont outlet..

Small owned business that has been in the community for over 30 years and still provides the best quality of items that others have like home depot .bust this place is located 3 blocks from USC on Vermont and 29th.and they have everything you need.Most friendly service you will get.from anywhere anytime.they always help you and like doing so.Dont ask the people at home depot.they just point and then disappear.They also rent carry carpet shampoo machines.Dont like driving far. Give them a visit they even repair old or broken screens.Steve

Bad attitude and let you store your backpack. Not necessary.

Friendly staff, pretty well-stocked for a hardware store, but a little bit on the expensive side and comparison places like Home Depot. Good if what you need is convenience.

Always helpful

Great staff. Knowledgeable and extremely helpful. They also carry pet supplies!

They have everything. Batteries are a good deal. And I find household needs that are difficult to get in other places.

They are so friendly there!!

Ive been going there for years ever since I was a child and the service is great they have taken answer as many questions as you got

Count your change before leaving... jerks

I have shopped here off and on since I moved to the area in 1990. The owner, Ron, also manages the store and is always available to help customers personally. The other staff are all good people too and enjoy one another, which makes buying from them that much more pleasant. (stark comparison to a Harbor Freight hardware store in Arcadia, where the cashier and another store clerk visibly and audibly did not want to be there... and the attitude was reflected in their treatment of customers)Whether I was a kid out of college trying to repair a toilet, or a new husband trying to install window screens and blinds, or a new father babyproofing my apartment, or a semi-pro contractor helping to build a house, at every stage these guys have had the answers (and almost always the stuff) I needed.Cant recommend them highly enough. if you want to support family-owned small businesses, or local businesses, or businesses that are a positive influence on their community-- shop here.(and no, I am not and have never worked for Ron! He doesnt even know Im giving him props. Be sure to tease Blanca about something (anything) next time youre there.)

I like what they offwr, but they dont post theie hours of operation. I wanted something from there today. At midday, i went all the way there, only to find them closed. Thats annoying.

My husband took in a window frame which I broke the glass on Sunday morning. He was told it would be ready by 4pm. I go pick it up only to be told it was not ready, and that would be ready the next day. I rush over after work again to only be told it was still not fixed. One of the salesperson (with an attitude) tells me he had called and left a message for my husband but that we never returned the call. Basically blaming it on us for not checking our messages and not returning the call. They bring the window out with the glass in place and tell me the rubber part of it is not fitting well. Why would they even try to fix a window if they can’t do it. One of the cashiers even tells another customer that she is waiting on the employee but that he always goes to the back and does nothing to help when it comes to things that become his fault. To be more specific she said (se va para atrás a hacerse pendejo) Very unprofessional staff

EMPLOYEES ARE VERY HELPFUL. GOOD SELECTION AT GOOD PRICES.

Fast and friendly service. My grandpa has been coming here for a very long time and he only shops here. It is pricer than Home Depot but it is near by. The owner is very friendly

The store associate was very friendly and knowledgeable, everything I asked for she new were it was 😉

Always excellent friendly service at VTV. I bought a drain and a hat.

I strongly dont recommend going to this hardware store. I went on a Saturday afternoon to have 2 windows screen made.In advance,I told the guy in the front desk, if he garantee me they do professional work. Very madly he responded YES!I told this guy that I just dont want to come back twice, fight traffic and that it happened to me in the past before. So I gave him my screen dimensions.He told me to pick them up at 4 pm on same Saturday. I gave them plenty of time and pick them up on Monday afternoon.So I went in to the store and on one screen the measurements were wrong and the 2 creens wereBend badly.I found out that this guy in the front desk happened to be the store owner. He is a rude miserable white guy, bald headed and with a temper.He tried to convinced me that the screens can be force push in onto the window. I told him, thats notProfessional work you do,as you told me on Saturday. I told this old man, you lied to me very mad, he POINTED HIS FINGER on me and told me, dont call me a LIER and GET THE F out of my store. He immediately gave me a refund without telling meHe could fix the screens! One of his employees tried to pick up a fight with me. This Employee is a tall, young and fat Hispanic guy. Also a Hispanic old female employee told me I could force in the screens on the windows. This lady is a manager. From the background, I heard a young worker saying, thats why I dont like to work on the window department.To me, it seems this old miserable store owner have all his employees intimidated !! Its also hard to find parking !!

So many products, very helpful workers. Great hardware store.

I own some properties around this store. Figure I would shop locally for some supplies to touch up a building.Never seen such miserable people work so slow attempting to help me find things as if I was ruining their day by asking where I could find some drill bits, brushes and other stuff I needed to refreshen my property.Even the cashier was some grumpy guy that just mumbled a hello.I will stay a loyal customer to home depot for now on.

The staff were very helpful and the prices were quite reasonable in this clean and well-organized hardware store.

I love doing grocery there since they have wider variety for your needs.

Love it friendly people wonderful customer service, what you need they have price cant get anywhere else, #1 on Vermont

Big hardware store. Pretty much everything is behind locked glass.

Definitely enjoy coming here vs. Home depot or lowes.

5 stars is for their customer service, friendly people. Selection could be better.

Great quick service, and well priced, they even cut keys.

They have vinegar with a threaded lid, the way it should be. Also, great customer service.

Helpful staff. Provides many services and good advice.

One of the employee Jame is very polite, professional,,,

Very friendly and helpful

Great service.

Great and friendly knowledgeable reps. Good experience.

Verry good place to shopping for home owners

Great staff, very helpful. Thanks

Bought 4mm bolts, but in fact is 3,5mm. Instead of 56 cents they appeared 1.12 dollars for each.

Clean place and helpful personnel

Amazing selection and great customer service

Love this hardware store.

Make sure you use what you buy and dont plan on returning it! 20% restocking fee for two 4 bolts!!! Theyve lost several customers when I spread the word, believe that!!

Very. Helpful staff

Well stocked very clean

Helpful & smart staff

I love this place

Always get what I need when Home Depot does not have.

Always great service

Good service

Awesome service!!!

Competent stuff

👎👎👎

Personalized service. They help you find what you are looking for

They have an excellent service, I am very satisfied as they serve you with great professionalism, congratulations and keep going

If I like it very well clean they take good care of you

Very good

Very good place ..

Excellent customer service.

Very bad attention

Great service

Good attention

Just very good