I find this store practical and decently stocked, although I prefer the one in echo park. A sort of heavy set woman in the deli/smoothie section needs to tone down her bad attitude. Gave me a sassy attitude for no reason. Customer service seems to be an issue at this location. Attention manager: train all your employees to be courteous. Prices are high and bad attitude is not appreciated.
Products are great, but expensive. I come here often (and unfortunately) to have a less than favorable experience with the employees, especially the guy with the mohawk and leather jacket. Pretty rude and unhelpful. The lady with the different color hair is friendly and appreciate her very much!
This particular location seems fairly small in comparison to its other stores hence the lack of selection that would normally be available. They dont tend to replenish or restock goods regularly as well. At request, I had an associate place an order for a product only to be informed (days later) via phone that they were unable to provide the item. The reason offered was that the product apparently sold out...despite the fact that their Echo Park location carried...and had no shortage of the same merchandise. The clerks behind the register could also be a little more attentive and less distracted.
Worst Customer Service! Prices are as expected, given that everything is supposed to be of good quality and organic, and above standard prices normally bring good customer service, but I guess I was wrong. I do not recommend this place, AT ALL! This guy Richard S deserves Zero stars!
Although small, they really pack this store with amazing gems. Cafe in back has great quality snacks for the on the go vegan- like sushi and hand rolls. Employee in his 30s with glasses was very helpful with my vitamin questions, too.
Great selection of healthy foods
I love this place. Very easy to lose a few hours as they have such a dynamic range of products for health. I love the vibe, certain items can be pricey but you get what you pay for.
Was overcharged 2 out of 3 items today. I guess I should pay more attention during checkout. This location should also do a better job updating their price tags.
Nice place, visited on the recommendation of a friend. Healthy foods, low prices. Here you can find oils, lotions, protein powder, vitamins. The staff is excellent. Now I am your client!
First time using there juicebar/deli asked to add avocado charge me for avocado forgot avocado. Burrito was super bland
I have been coming here for years. It is conveniently located around the corner from Golds Gym. The staff is very knowledgeable and friendly. They have a great selection of the latest protein powders, vitamins, and pre workout drinks. They also offer a rewards program that gives you points to add up to discounts on their products. Overall, a great store with good selection and reasonable prices.
This place is great, a friend of mine recommended it to me and I had no clue it existed. Its actually kind of hidden and you wouldnt think it would be anything great from the outside, but let me tell you, looks are deceiving. When I went inside I was amazed of how many health products they had at a great low prices! There is everything from oils and lotions, to protein powder, vitamins, and minerals. The staff is extremely nice and always greet you when you walk in the door. If you have any questions, they will for sure have an answer for you! I recommend this place 100 percent!!
I came in to buy groceries and the cashier was a man with yellow highlights on his hair. His customer service was horrible and horrendous. It seemed as if he was bothered by how many groceries he needed to scan. I am writing this review in the hopes that the management team at this particular Lassen location will that action and rectify the experience by ensuring that this employee or all employees there get trained on giving good customer service
This boutique store provides quality organic food for the local community. They have lots of Vegan and vegetarian items available for sale, including vegan chocolate 🍫. The prices are a bit steep, but the product selection is great. They also have a sandwich bar with lots of options to choose from. The prices for sandwiches are great, and you get great high quality products. I highly recommend this place to locals and visitors. PS. The employees are very helpful and knowledgeable, so dont be afraid to ask questions.
Its always crowded, but i dont care. the desserts alone are worth it. I can never choose between cake and pie and pudding and cobbler. their pre-packaged food is good too. you know, for pre-packaged food. I could live inside here.
This is a solid natural food store/cafe. For my time & money, I prefer Lassens Natural Foods & Vitamins over Whole Foods. The Lassens Natural Foods & Vitamins staff is aways pleasant and helpful. The size of the store is deceiving from the outside (it looks small)...but once you are inside its very large and spacious. The variety of items is fantastic and for some things, they are less expensive than Ralphs (for better quality products!). Overall, this is a true gem. Do yourself a favor and check our Lassens Natural Foods & Vitamins.
The store is great but if I could give “Estefania” zero stars I would. She was so incredibly rude to me that I left without my food. She not only called me rude she was combative with both me and my boyfriend. When I asked who the manager was she said it was her. People like that are a shame to customer service. You’ve lost a regular.
People here are nice. A little slow moving. But in comparison to all the other Lassens despite the parking lot its a much more enjoyable experience. Not many people shopping at once.
Oh come on people! (Those who did not give it 5 stars) This place is utterly deserving of 5 stars! Fresh produce, organic raw milk, a variety of super organic health products And vitamins, a super good deli where they make sandwiches and juice drinks! It is a health nuts dream! I love the place!
Jane is A HORRIBLE MANAGER. STAY AWAY FROM THIS STORE. AWFUL RETURN POLICY AS WELL! She refused to return an item for $9.99 citing a strict policy and unfairness to other customers if she made an exception. Unbelievable. She didnt try to accomodate me in any possible way. Not even an exchange or store credits. She wants to be the LAPD of the returns. Disgusting!!!!
I love Lassens! They have a great selection of Paleo products. I also love their selection at the Salad bar and Grab n Go. Very reasonably priced. You can always trust to find great product here!
A Wonderful neighborhood Health Food Store that has a great selection of organic fruits and vegetables...
If you are in love with freshly prepared juices then this is the place that I will recommend. Dont miss it!
Too pricey. Not enough parking. Consistently out of stock on many items. Smoothies are rarely made correctly. Closed on Sundays.
My favorite health food store in the area! Friendly staff. Clean. Well organized. Had been coming here for 5 years. Highly recommended
Very small. The premade food was bad-- had an $8.99 tuna sandwhich that barely had tuna on it and the stale white bread crumbled so much the whole thing fell apart. The potato salad was gross too-- potatoes were not cooked through, literally no salt. The parking was full but few people were in the store. And this location didnt carry three of the items we visited for.
Well-stocked. Friendly and helpful staff. Convenient location. Adequate parking.
Good place for fresh pressed juices and delicious home made chicken soup. A smaller local Whole Foods. Crowded with products and people, slow check out.
First, its conveniently located on Hillhurst right across from Albertsons and The Coffee Bean & Tea Leaf so that most of what I need is within handy distance. I think the reason theyre closed on Sunday is that thats the Christian Sabbath day. (The owner belongs to the Mormon Church.) They are, however, open every other day of the week from 7 a.m. to 10 p.m., so their hours are actually very convenient on weekdays as well as on Saturdays. The store itself is small, but its filled with organic produce and other foods, vitamins, creams and cosmetics, baked goods, all sorts of goodies fresh and frozen. The best coconut oil I have used to date, and have yet to find elsewhere, I purchased here (Cadia). Their prices are a tad high, but they have good sales from time to time, and some things dont cost much more here than they would at your local supermarket. The quality of customer service, as is often the case, depends on the person serving you (and his/her mood that day). All in all, a good place to shop and even purchase things you never intended to.
All the smoothies taste the same, over priced smoothies that all taste like way too much banana. Go here often and I wish I had a better review but I just got out and spent nearly $20 bucks on a mango colada and a happy cacao with maca and both taste like an all banana smoothie. No flavors of mango coconut, cacao or maca. Missing Nature mart
Great source of raw goat milk, goat kefir, many other healthy treats... surprisingly good prices... love the folks who work there
This place is amazing! They have so many great vitamin products and a great fresh food section. Their juice bar is fantastic!!
*This is only a review of the deli department* (from which I recommend you stay away.) The rest of the store is great. In fact the people all seem great and friendly (if a little too stoned sometimes maybe?) The deli department, on the other hand...is an unmitigated culinary disaster in almost every way. The freshly made juices are a total hit or miss (the bottled ones--while amazing that theyre in glass, range from passable to downright awful.) Who on earth is in charge of the recipes in this place? But the absolute worst, and it may be a recent development as last time I was in town about 18 months ago I lived partly off a couple of these and they were good, are the freshly made wraps that are, as of this writing...well, lets just say I dare you to order the bbq chicken wrap...I dare you. Enough said.
Great supplements! And I love the quality, all organic groceries. This pne is much smaller tham many of the other stores, but I am definitely a Lassens fan!
I love this place always fresh stuff like there juice and there grill cheese and veggies is tge best
They have a great selection of fresh produce, wonderful juice bar and all of the little specialty health things I love - raw milk and cheese, pastured raised eggs, etc.While I would love it if they were open Sundays I respect the owners choice.
Im addicted to the amazing acai smoothie. I wish theyd build one in my street.
Small store but lots of products. Good produce with reasonable prices. Difficult parking.
Variety of healthy options for inside and outside the body....Very nice and helpful staff...
Its tiny, but packs a punch. I love me some Lassens
Great store, variety, produce, and deli/sandwich area with premade yummy things. parking is a NIGHTMARE, tiny lot, rich folks with big SUVs that dont know how to park
Love this store! Great addition to the neighborhood! Better than whole paycheck in my opinion!!!
Sold me a warm smoothie. When they fixed it and added ice it was watered down. No refund offered. A previous visit a cashier was short with customers.
Really nice place to find all different kinds of food.
I have attempted to shop here multiple times, but they are closed on Sundays, one of the only days I have free to shop. Anybody else find this extremely frustrating? NOTE TO LASSENS: We are trying to give you money.
Terrible !!! Food looks nastySuper expensivePeople there are so stuck upEmployees have no customer service experience whatsoeverI will never ever come here again !!!!!!!Omg terrible
Good selection of health food but you’ll have to wait in-line for a VERY LONG TIME to check out
All organic. Great staff.
GreaT PlaceE
The owner donated to Californias Proposition 8, the anti-gay marriage initiative (which was later overturned). I live a block from the store, but will not be spending my hard-earned dollars to support the owners agenda.
Ask for Jerry. He keeps the real vitamins in his pocket.
I love this store
The smallest Lassens Ive ever been to.. with non-existing parking (for 5-7 cars max).Products sometimes stay on the shelfs past their due date. Pay attention.
Great vegan stuff 😁
If your gay or bi stay away from this store because the owner from this store is against gay people
Excellent service!
NOT OPEN ON SUNDAYS?!?!?!?ITS 2016 YOU CAN OPEN ON SUNDAYS!COULDNT EVEN GET INSIDE.STUPID STORE
Great selection
All we need & more