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Walmart Auto Care Centers
1911 Marsha Sharp Fwy, Lubbock, TX 79415, United States
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Walmart Auto Care Centers
Comments
Ci
Review №1

I needed my windshield wipers replaced. He was very nice young man. Very thankful

Mo
Review №2

Purchased two new tires. Service department was very attentive and very friendly. Didnt take long to install and I was on my way.

Er
Review №3

Once they showed up to run a cash register it was good. But 3 of us stood there 5 minutes before I called store to ask where they were . Another 5 minutes and they took my money . Be a little more efficient is my only ...

An
Review №4

Helpful friendly staff helped me get my set of tires thank you Walmart

Tj
Review №5

Always pleasant when I go too shop.

Jo
Review №6

So done with walmart, never again. Wheres K-Mart when you need them... Lol...

Ju
Review №7

They have an entrance/exit and you can check out at this entrance/exit. Saves you lots of time avoiding long lines.

Ma
Review №8

Wish they would listen 2 special directions on turning on my vehicle always tell me it died or wont start

Jo
Review №9

Quite and friendly service. Nice.

Pe
Review №10

Great store

Sh
Review №11

This is the second time Ive used Walmart for my car. The first time was early in the morning before a trip, the guy patched up my car no problem. So nice as well! The second time is why Im writing a review. Two associates, Damian and Justin, are two people I would consider to have Grade-A customer service! Quick and helpful, making sure I was aware of everything- with a bit of humor to calm my nerves of having to buy a new tire. Great people - wonderful service!

GX
Review №12

Very satisfied with the service I was given. Took care of me once they heard what my situation was. Didn’t wait there much long, maybe 15 minutes tops. This will be the Walmart auto center I will continue to go to!

Ch
Review №13

Worst service ever. They took 3 hours to have an inspection on my flat tire and eventually suggested me to get a new one. The technician left right after getting my car done so the staffs had to figure out the paperwork themselves. They got things mixed up with another vehicle and had to go back and fix it. It was truly a mess and very unprofessional. I wasted my 3 hours here waiting.

Ra
Review №14

Had to stop in and get a tire looked at via road hazard (ALWAYS get the #roadhazard). Turned out the tired needed to be replaced and the service guys explained why and what they could do prior to just replacing (this is a huge step that most skip over and just replace it) The service was quick and easy, even considering it was fairly busy. Overall, great experience and might make this my go to Walmart car care center...maybe.

Do
Review №15

Great prices, but their mechanics could work during covid. Odd to me

p.
Review №16

I bought tires. They were friendly and helpful and the tires were changed quickly. Great job guys!

Ap
Review №17

I HAD TO LEAVE AND GO TO M&M BODY SHOP AND GET MY SPARE TIRE ON BECAUSE, WHEN I PULLED UP AND WAITED ABOUT 20 MINS, ANOTHER NICE CUSTOMER CAME UP TO MY WINDOW AND SAID SHE JUST CAME FROM INSIDE WHERE ONE TECHNICIAN SAID HE WAS THE ONLY ONE WORKING TODAY AND SO THEY WILL NOT BE OPENING UP AT ALL TODAY! THAT SOUNDS LIKE BAD BUSINESS TO ME. WHAT YOU THINK??

Au
Review №18

They get the job done well...when their technicians are available. The only qualm I have is that the dept. hours should be changed to reflect tech scheduled hours (looking at you, Corporate/store mgmt). Its a minor inconvenience only, and it CAN be remedied by making a purchase and taking said purchase to another location. All in all, rated 4 of 5.

Pa
Review №19

Justin, Abraham, Dave and Daniel were fantastic - I was in and out with little hassle and they took care of a problem with my battery like champs. All 4 of them were very professional and friendly despite being so busy. Will recommend to friends.

Jo
Review №20

Nice people. The manager, Joe, helped me look for some tools to help change my license plates. He even took his time to help me find the ones that fit. When none of them fit, he had his employee, Raymond, change them for me at no cost at all! I was impressed.

Pe
Review №21

Fast service and real reasonable prices.

Fo
Review №22

Took 5 hrs. to change the car battery! Good and very excellent service!

Ju
Review №23

Very friendly people... In informative. Quick service on my tires

Wi
Review №24

Bought 2 tires and they were on and I was out within an hour...great job

De
Review №25

20mins and out for a oil change & good customer service!

Ad
Review №26

Always go there for oil change. Takes about a few mins to finish up. Quick and good service.

ab
Review №27

Did a great job on my car and great customer service

Co
Review №28

Always come here good service and staff is courteous and helpful.good work guys.

ke
Review №29

Went to Pharmacy to pick up prescriptions. Cant tell you about auto center. But, they have one of the friendliest most helpful pharmacies in all of the country.

Re
Review №30

Was in and out fast. Faster than normal for walmart.

Mr
Review №31

Do NOT take your car to the automotive section. Do NOT take your car there for an oil change. I did on July the 5th. I will never do it again. 4 months later, on the 3rd of November, the oil was bone dry. My check oil light came on briefly at night, and I took it to work to have the guys check it. They said it was dry, the car was ready to explode, and they changed the oil for me (at work, not Walmart). I drive the car a total of 16 miles a day to commute back and forth to work, and occasionally take it for a spin on the weekends. No wear and tear was put on my car. The only damage was done by the shifty automotive section at Walmart. DO NOT GO TO THE AUTOMOTIVE SECTION. DO NOT GO TO THE AUTOMOTIVE SECTION.

De
Review №32

Great place to get what you need and pretty quick service

Ch
Review №33

Notts

Ca
Review №34

I just bought two new tires and it was at a very good price!!!

cy
Review №35

It was as little long but worker was great

An
Review №36

Came to get an AT tire and was sold an DHT2 tire. Bad for business. Sometimes you have to bit the bullet. Its not all that important for me, but enough to leave this comment.

Je
Review №37

2018 Quick service on tire repair2019 they were short staffed as called around to another Wal-Mart to get me fixed quickly. Way to go above and beyond

A
Review №38

Wonderful place. They always over crowded due to being filled with all what you need in good price. Just watch for ppl upfront.

Ma
Review №39

I pulled up at 4:30 p.m and no one was at the counter. In fact not even in the garage.Sign said that they closed at 6 p.m. Turns out that when there is only one technician they have to close.

de
Review №40

Danny in Athens Auto Center was VERY NICE AND HELPFUL !!!!

De
Review №41

Very fast work. Love it.

Me
Review №42

They had said I could come back today after 3 weeks of trying to get oil change. And they still could not do it. Never going back to them for any oil change.. thanks for nothing.

Et
Review №43

Misinformation on Google part. When you search for car inspections it falsely states they do perform them. Thank you for wasting my time

He
Review №44

Got new tires mounted in under 20 mintues.

Ti
Review №45

I took in one(1) wheel to get a new tire put on. At the time I arrived there was one car getting its oil changed no one else. I brought the tire inside got a quote and got the tire 1:57 min later my tire was finished. It is ridiculous how long it takes for them to do anything, as I was asking how much longer was it going to take another person was asking to get a oil change the sales associate told him it would be an hour or hour and a half

Va
Review №46

Poor customer service.. Employees and managers are rude.. They dont put required amount of oil in vehicle..

An
Review №47

Friendly

La
Review №48

Pretty good place,fair prices

Br
Review №49

Fast friendly service.

Ro
Review №50

It gets busy especially Sundays since most shops are closed.

Ca
Review №51

Very polite and helpful

Fr
Review №52

Quick and efficient

Ju
Review №53

Below average employees. You have to get management to get anything done. Ive never called management EVER, but at this Walmart auto care center I had to call management to get 1 tire replaced, and I had a warranty, which I read to ensure Id get my tire replaced. Word of advice management: PLEASE train your service men and women on warranties.

De
Review №54

Great for tires

Je
Review №55

Slow service

Li
Review №56

Great always

Ki
Review №57

Slower than slow

Is
Review №58

Its Walmart

Information
5 Photos
58 Comments
3.9 Rating
  • Address:1911 Marsha Sharp Fwy, Lubbock, TX 79415, United States
  • Site:https://walmart.com/store/3826-lubbock-tx
  • Phone:+1 806-747-6842
Categories
  • Car battery store
  • Auto parts store
  • Tire shop
  • Oil change service
Working hours
  • Monday:12–6PM
  • Tuesday:12–6PM
  • Wednesday:12–6PM
  • Thursday:12–6PM
  • Friday:12–6PM
  • Saturday:12–6PM
  • Sunday:12–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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