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Family Dollar
5309 50th St, Lubbock, TX 79414, United States
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Family Dollar
Comments
Ti
Review №1

This was the cleanest and most organized store I have been to in Lubbock and it had plenty of baskets. Plus both of the Ladies working there were very nice and friendly. Wow!! What a welcoming change!!

Mi
Review №2

I just walked out of your store at 4426 34th st. That has to be by far the nastiest store Ive ever walked into in my life. You couldnt find anything in that nasty mess if you tried. Nothing is in its place items are crammed on shelves that dont belong. Trash and litter everywhere. You cant even get a cart through. Ive always liked Family Dollar stores, but this is awful.

An
Review №3

Some other people that work there could be a little bit nicer its not be so rude

Th
Review №4

Opened late, but other than that it was good.... Just dont expect the door to be open at 8am...

Ma
Review №5

The employee was very rude and said I was banned from coming back because the machine froze on my card for my stuff and it stayed blank! She said they got me on camera and not allowed back in or cops would be called I already called the cops told me to take it up with cooperate I legit went and use my card at Sonic down the street and had no problem terrible customer service!

Ma
Review №6

Very clean!!! Super nice cashier and Manager !!

Pe
Review №7

The clerk was very helpful.

Fe
Review №8

Just a walking distance from my home 🏡☺️👍 friendly staff and I found the products I was looking for thanks 😊 will come again soon.

An
Review №9

Friendly associates. Store looks clean and organized

AJ
Review №10

Clean, neat, friendly, had everything I needed plus more..thank you.

ta
Review №11

Has friendly staff. Nice management.

On
Review №12

Management is awesome-to see how hard Lisa works. Every time we go in there-she has her belt on and she’s helping her team with the stocking/organizing/the register/etc. This is our store and I’m so happy to see friendly faces/efficient staff/etc. Best store in Lubbock. Not even a few past disguntled employees who got fired &gave bad reviews could keep me and my family from shopping here! Keep up the great work!

Do
Review №13

Good people making change ! And good cheap cigs.

Ca
Review №14

Staff is always super friendly. Great selection and clean. The only issue is that even during their peak hours, when they know its going to be super busy, they still only have one person working the register. The line sometimes backs up into the aisles.

Tj
Review №15

Ok

Ro
Review №16

I love the store itself but some of the customer service is not so good. And this particular day there was ice all on the front of the store sidewalk and where you park at. When you got out of your car it was very slippery. I saw an older gentleman almost fall when he got out of his truck.

Gr
Review №17

I can usually find what I need. The store is a little crowded but great when you need something quickly and dont want to go to the big stores. The staff are generally friendly and helpful.

Ma
Review №18

Left without my item, because cashier was rude. He kept mumbling under his breath and acting like he didnt say it. The only reason I am leaving 3 stars is because another worker was very helpful and polite. Wish hed been the cashier. I know the store wont miss my $3, but will never go there again.

Ch
Review №19

Its okay,need to be a little cleaner I feel like Im on the east side.

Da
Review №20

Horribly dirty. Overcrowded with new inventory sitting out on carts everywhere. If they had carts you would only be able to take it three feet before having to go another direction due to the merchandise in disarray.

Ni
Review №21

Filthy cluttered mess! Horrible customer service! The manager followed me and my kids around the store and proceeded to tell me at checkout that I shouldn’t “discipline” my kids and should “put them in a basket”. I thought it was inappropriate so I asked for a manager (her), so I asked for the number to corporate, she refused until AFTER I paid for my things. When I insisted I heard her tell an employee to call the cops. Very poor management skills. Will never shop here again. 2 thumbs down from me!

Ra
Review №22

You couldnt pay me to visit this store idc how close it is to home the long time manager is horrible and her assistant managers she has doing two tasks at once have been more helpful than her. Ive overheard her say horrible things about her ataff and also telling her staff to pay closer attention to black customers because of shoplifting. In front of an entire line of customers! You lost a long time recurring customer theres alot of problems in this place!

jj
Review №23

Staff always welcome you to store. Very helpful if looking for specific items.

yL
Review №24

Nice clean store. The young man who checked me out was a breath of fresh air.

Is
Review №25

The main manager Lisa needs to be retrained she does not know what she’s doing half the time I saw her eat a burrito by the register and talking with her mouthful ewww I also saw her steal from the store before a box of shrimp she did it where the cameras couldn’t see her she would do this a lot and gio one of the employees I guess he said that was his name was making out with his girlfriend while he was on the clock how unprofessional And the dude with the dreads I think his name was zay was cool I love him I don’t see him much no more he had great customers service and he would always work hard I honestly saw him n gio do most of the work I miss him I hope they didn’t fire him he was a great worker but yeah they need to close this store down or something to many thefts and bad management or make it a dollar tree

Jo
Review №26

This store has trash everywhere, inside and out. The employees were incredibly rude to a few little children that were walking with their mom, telling them to calm down and stop laughing so loud. I bought a NOS energy drink and at check out I was lectured on how I should not drink those terrible drinks. Definately WILL NOT be back.

ma
Review №27

I shop here for items that cost less than any where else. I really like the large variety of gift bags!

Sa
Review №28

Great place to shop and reasonable prices .

17
Review №29

Nice people on the crew. Always friendly.

Ja
Review №30

Very nice employees..store doesnt need to be so crowded

Ga
Review №31

Always friendly people on 50th street, they seem to enjoy being there and are always smiling

Ir
Review №32

Very nice nd clean store 👍all the workers are very nice nd friendly! I rate the store a big 10!!👍🙂

Vi
Review №33

Didnt have ANYTHING I needed

sh
Review №34

Friendly service, clean and everyone is very helpful

Ry
Review №35

Quick place to get low quality items and overpriced food

Ca
Review №36

There were no carts for people inside or outside ☹️ and not that many customers.I had a cane but my back is out the guy working the register, after I ask where all the carts are, told me if I wanted to I could walk out the the road and get that cart.I told if I could walk that far I wouldnt need the cane .Never apologized, but I did him because him telling me I could walk to get one I got upset.Wont be going there again

Gr
Review №37

Easy to find, good service and inexpensive.

be
Review №38

This is Frank ramirez daughter and my mom is the manager hrre and she should get some time off because sge always works vyt ut us a good store 👍

Aa
Review №39

Normal Family Dollar experience. No complaints for the prices.

So
Review №40

My favorite one out of all of them

Jo
Review №41

Great place to go well organized

Em
Review №42

You had to spend $12 in order to pay with $20. This is very poor management. Is this a new way to get people to spend more.

ca
Review №43

It was great!!

Mi
Review №44

Always friendly people 😀

Do
Review №45

Reasonable, for quick in and out shopping

Ri
Review №46

Store has made big improvements.

Pi
Review №47

My favorite dollar store.

Le
Review №48

The experience of the store was a horrible mess things everywhere and dirty the have no idea what they are doing, and you cant even walk down the isles.

Ti
Review №49

This store is always a mess and it smells bad then the staff always watching you as of you are up to something and not to friendly a few times the cashier has been on their phones while checking out others and not doing their jobs correctly my family no longer goes back

ja
Review №50

Well just walking in this store gave me flashbacks to the hood somewhere on the east coast, cluttered, and a real long line full of characters, I walked back out,

Is
Review №51

Staff is friendly, cluttered like most dollar stores.

C
Review №52

Usually a tad cluttered but good service and friendly folks.

D
Review №53

This store is convenient prices low store a little cramped

Sn
Review №54

You can find a low price item here

Lo
Review №55

Nice place to shop

Is
Review №56

Small store, dont expect a lot here but its close and convenient

Ja
Review №57

This is where I get my football cards

An
Review №58

They let me use their bathroom.

Br
Review №59

Store is always closing early and employees are always rude.

Gr
Review №60

Cashier would not honor advertised sale price that was marked on the shelf..Then failed to follow up...This was a prejudice act with rudeness..never walking in this store again they steal from the comusters with false sale ads...

Ja
Review №61

Was eventful

Ch
Review №62

Nice place

Ma
Review №63

Like every thing about it

J
Review №64

Got a little bit of everything

Ad
Review №65

In and out, get it and go

Ma
Review №66

Dirty inside

Op
Review №67

Store hrs.

Ri
Review №68

Good

Am
Review №69

Friendly cashiers

El
Review №70

Clean and friendly

Li
Review №71

Clean store

Re
Review №72

Friendly workers

Ju
Review №73

Like it

Gi
Review №74

Clean

Information
9 Photos
74 Comments
3.8 Rating
  • Address:5309 50th St, Lubbock, TX 79414, United States
  • Site:https://familydollar.com/locations/tx/lubbock/28963/
  • Phone:+1 806-503-7649
Categories
  • Clothing store
  • Dollar store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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