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Tarpley Music
3737 50th St, Lubbock, TX 79413, United States
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Tarpley Music
Comments
Ms
Review №1

First time at this music store. Sales rep was extremely knowledgeable about what I was looking for and needed. Will definitely be going back. Customer for life.

Ch
Review №2

Super informative sales rep and had the exact product I needed. Customer service was superb. Will shop here again.

re
Review №3

I really appreciate the customer service that I received from this place of business. Compared to Guitar Center it pretty much blows them away! Thank you guys for being awesome!

Je
Review №4

Went in looking for a percussion instrument found exactly what we needed staff was really friendly and helpful

St
Review №5

My mom went and got my daughter a flute because she needed a new one and I had to work. First they wouldnt let me make a payment over the phone. They wouldnt let me give verbal consent to setup the monthly recurring payment under my bank because I wasnt there to sign. My mother was told I could go in and change to my bank account at a later time now there saying I cant.The following month I called earlier then the due date to make a payment with my debit card and they took my payment. But then on the actual due date took another payment out. Then on my contract it says its due on a certain date and on there end it says something completely different. Now Im being told I cant change it to my bank account without going through corporate. Its just been one thing after another. I will never purchase anything from them again. I am not happy with the service provided or that one employee told us we could do one thing and another is saying something totally different. Will never recommend or refer anyone to do business with them.

El
Review №6

This is one of my favorite music stores ever. The employees are kind, and if they dont know an answer, they are quick to ask someone else who will. They dont mind letting you try our the instruments.

Ve
Review №7

Very nice person and helpful.

Mi
Review №8

Very nice salespeople! Great Mom and Pop music store!

Ro
Review №9

My favorite music store

Ha
Review №10

Magnificent Man and Store

Da
Review №11

Great place, friendly service, and the staff know what they are talking about.

Cc
Review №12

Amazing service here we went to guitar center and no one helped us so we came here and we got excellent service we were able to get a piano and the man who helped us explained what piano is better and got helped us get a new piano stand and a bench and some headphones explaining which one is better

An
Review №13

Purchased a Yamaha CLP 635 digital piano from Tarpley in December. The helpfulness and service I received at the time of purchase from Jovan was outstanding.Today I had a question about the keyboard and Richard was very helpful to me in providing assistance.Would highly recommend Tarpley!

St
Review №14

Good place, friendly staff, nice selection. Only had one rack mount amp to choose from, though. Still very helpful and knowledgeable.

Ke
Review №15

Very good experience, the gentleman who helped my fiance was very nice and helpful.

Kr
Review №16

Had to do a rental online, didnt receive a total payout price contract or anything. I recommend updating that, never paid for something and not received a contract of some sort.

Ro
Review №17

They have great selection of instruments and gear.

Ra
Review №18

Great place to do business. See Dylan, a good young man

Na
Review №19

The best place to get music instruments. They took our order by phone and everything was ready to pick up when we visited the store. The staff were courteous and really helpful.

Da
Review №20

Decent selection of instruments. Fairly high-end concert band instruments, and guitars. Very knowledgeable staff. Bought sheet music for my cornet.

Tj
Review №21

Great service. They have everything a professional musician needs. Larger selections of obscure pedals, strings ect. They have everything plus some more than Guitar center in regards to guitars. Pro audio is limited.

El
Review №22

It was a great experience. The people there is really nice. Terry is a really nice person. He helped us a lot. And answered all of our questions. If I could rate Terry a 10 star I would.

Ri
Review №23

Great Service

Am
Review №24

They have everything you need for guitars helpful and friendly service. Prices are great too

Al
Review №25

Great place to buy guitars, PA gear, accessories, strings & more. The staff is friendly, knowledgeable, and take pride in their work. I recommend Tarpley Music, to anyone wanting quality gear, service, and repairs.

Ph
Review №26

My favorite store in town. The staff are top notch, friendly, and very helpful.

Er
Review №27

Great friendly service and good selectionnof n instruments.

Ja
Review №28

I took my “sick” Taylor 510 into Tarpley’s while visiting from out of town on Christmas Eve. It had a nasty buzz in the low E string and sounded like it had a sore throat. I thought it might need a full set up. After about 20 minutes, Dylan examined the instrument, popped the string pins and found that a misplaced string was causing a vibration. He cleaned it up and put new strings on it and it sounds as good as new. And while I waited I strummed on a brand new Martin HD28 Ambertone. This is a great shop. Thank you, Dylan! And Merry Christmas.

Jo
Review №29

Wonderful store

Be
Review №30

Always so helpful! Thank you for making my guitar sound better and you even made it look like new :). I always prefer coming here over anywhere else!

W
Review №31

Helpful staff and with great coordination with school district needs

Bl
Review №32

Its just a normal music store. Nothing really impressive or eye catching other than the supposedly indestructable kazoos they sell.

Ja
Review №33

Prices are sky high.

Ni
Review №34

They ordered me the classical guitar I wanted, which arrived very quickly. Terry is very professional and has over 30 years of experince with guitars. Weekdays or weekends do not matter. You will get exactly what you need.

Ma
Review №35

They did not fix my inability to play the violin 🤔 but they were very nice and helpful 😎

Je
Review №36

Extremely helpful with our sons band needs!Great customer service, we really enjoyed the experience and our purchase.

Ci
Review №37

Super helpful people! Guy waited after hours to help me last minute! Will do business again there!

Fo
Review №38

Very friendly and helpful. Great people, they have been my music store for over 20 years

Ni
Review №39

Super helpful staff. Daughter just started band and these guys could not have done more to help us with everything we needed

me
Review №40

Great experience. Always very friendly and helpful.

Je
Review №41

Had fun listening to Aaron jam out!!

km
Review №42

Some of the nicest and most conscientious sales people you will find anywhere. Their desire to serve is to be appreciated.

Na
Review №43

Super helpful had everything we needed

Pa
Review №44

Great staff. Amazing customer service. Loads of experience.

Eu
Review №45

Excelent music store

Ka
Review №46

FANTASTIC customer service and extremely knowledgeable staff!

fl
Review №47

Great place to get need music parts

Ta
Review №48

Always friendly, courteous, knowledgeable staff.

Si
Review №49

We love it here. Great service and support

Mo
Review №50

Good customer service and great selection!

K
Review №51

Good customer service. The employees are always knowledgeable.

Ma
Review №52

Friendly sales person, they r quick to help and answer any kind of questions u may have.

AB
Review №53

That was good

Jo
Review №54

Had exactly what I needed and instead of selling me things that might not work they offered suggestions to insure I got what I needed

Na
Review №55

Really friendly staff. Nice selection with acception to bass gear.

Za
Review №56

Very courteous staff. Greeted by name when I go in. Tarpleys did not have the amp I was looking for, but special ordered one for me. During this process the staff made it a breeze. I enjoy going to Tarpleys and will go out of my way to do business with them. support your local music business.

Ch
Review №57

A+ service and great items in stock, I always come here if Im in need of music supplies, keep up the good work!

Je
Review №58

Very good costumer service and good layaway

Jo
Review №59

Classy place, friendly staff.

Lo
Review №60

Great selection of products. Great staff.

Lo
Review №61

They are very nice people.

Na
Review №62

Everything you need for your band instrument. Great customer service too!

Am
Review №63

Great place and great people very helpful

Jo
Review №64

Nice place

No
Review №65

Knowledgeable staff and very helpful and friendly.

Cr
Review №66

Very helpful staff. If they dont have it they will help you find it.

Do
Review №67

Great customer service. They will always go the extra mile.

Be
Review №68

Always Awesome

Re
Review №69

Super friendly and very helpful.

Je
Review №70

Friendly staff. Very expensive.

Bl
Review №71

Kicks the heck out of guitar center

Te
Review №72

Great service and very fast!

Ch
Review №73

Baaadddddaaasss people who can help you be a star with the right tools for the job.

Ga
Review №74

Great place for instruments and gear!

Me
Review №75

Always friendly, helpful and efficient!

Ne
Review №76

It’s expensive place.

Jo
Review №77

Terrible service! Few days past return policy and now stuck with $35 sticks that were never open!!!! Dont recommend!!!

Ca
Review №78

This is one of my sons favorite places!

Ni
Review №79

Staff was very helpful!

Ju
Review №80

Variety of good stuff

Jo
Review №81

Very knowledgeable staff, technician helped me with my problem on the spot

JJ
Review №82

Great Customer service

Ti
Review №83

Always helpful and friendly

Da
Review №84

Very helpful staff.

Ad
Review №85

Great

Ro
Review №86

Great folks

Sc
Review №87

Great service

Em
Review №88

Very helpful

br
Review №89

Friendly staff!

19
Review №90

Very helpful

Information
82 Photos
90 Comments
4.6 Rating
  • Address:3737 50th St, Lubbock, TX 79413, United States
  • Site:https://tarpleymusic.com/pages/tarpley-music-lubbock-texas
  • Phone:+1 806-797-5833
Categories
  • Musical instrument store
  • Drum store
  • Guitar store
  • Music store
  • Musical instrument rental service
  • Musical instrument repair shop
  • Piano store
  • Sheet music store
  • Used musical instrument store
  • Violin shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Onsite services:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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