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Denver Mattress
5021 W Loop 289, Lubbock, TX 79414, United States
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Denver Mattress
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De
Review №1

After sleeping on inferior mattresses for years, our hearts and butts found the Purple mattress. Jim Bob was a great help in assisting us in the purchase of a new Purple mattress that will be in home. Jim Bob was informative, patient and provided us with a fantastic mattress at a reasonable price.

Sh
Review №2

Dad and I came to Denver Mattress to feel the Purple mattresses in person after looking at them on the Denver Mattress website. Im so glad we did: we planned to get Dad a twin-size regular Purple Mattress, but he liked the new premium one so much more that he chose that. I liked the Purple premium so much that I got a full-size mattress, too. Paul, the manager who assisted us, was extremely helpful. I highly recommend Denver Mattress to anyone looking for a quality mattress at a good price!

An
Review №3

Jeremy was kind and helpful! He helped us pick the perfect mattress for us! He handled everything in a timely and professional manner!! We would definitely recommend visiting him!

Ni
Review №4

Quick, to the point, didn’t try to oversell or talk us into something we didn’t want. Jeremey made us feel like we were talking to a buddy instead of a salesperson. Explained the different mattresses that we knew nothing about. After we had paid and were ready for pickup, he personally went to the warehouse and loading dock to make sure we got everything and got on our way. Appreciate the great experience Jeremey!

Ca
Review №5

Paul B. was incredibly helpful, patient, and kind. He did not pressure us, was very informative, and was knowledgeable. Gave us comfort in our choice and purchase!

An
Review №6

Jim Bob was very nice and knowledgeable in the mattresses available. I told him my price range and what I was looking for. He did not try to offer me something out of my range. I was in and out of the store in 20 minutes tops. I recommend you ask for Jim Bob if you are in need of mattresses or bedroom furniture.

Br
Review №7

Jeremey did such a wonderful job at helping us find the perfect mattress! He listened to our needs and asks questions. He was very informative and knowledgeable as well. He wasn’t just trying “to sell us a mattress” but he found one that would help with our specific needs. We had such a great experience and can’t wait to get our mattress in a few weeks!

Ko
Review №8

Jeremy was very helpful and professional. He helped find a mattress that works for both me and my husband. I can’t wait to get in my new bed!

Ca
Review №9

Had a great experience at Denver mattress all of the employees were very helpful and nice I would recommend them to anyone looking for a new bed

ke
Review №10

Paul was very helpful. All my previous mattresses from Denver Mattress have been great, and this one should be the best yet.

Ma
Review №11

Paul was super professional and awesome. definitely would recommend others to speak to him.

Sh
Review №12

I was very lucky to find a mattress I wanted in stock. Marissa was great to work with.

Be
Review №13

Customer service was great. Paul the salesman treated us with total respect

Ja
Review №14

Service was great. Told the sales man what I wanted and how much I was wanting to pay. He showed me all my options. I came back a week later to purchase. Got me set up for install when it was convenient for me all while helping a trainee help out another customer. Top notch guys keep up the great work

Ja
Review №15

Jeremey was absolutely fantastic! Cant wait to get my new mattress.

Ma
Review №16

Marisa Baldazo was awesome and bad great customer service and helped me and my wife find the perfect mattress.

Re
Review №17

Love this place. Wide range of options and the connection to the other furniture stores makes it a fun shopping experience. Marisa was very helpful and a pleasure to talk to. Will be back for any other mattress/furniture needs.

Je
Review №18

The service is always great! We just bought our third mattress here and the staff was very gracious while our three young children laid and explored the mattresses. Marisa has helped us each time and made sure everything was quick and seamless. Would definitely recommend!

As
Review №19

Paul was great to work with. He was helpful and very knowledgeable. So many great mattresses at all price levels.

CH
Review №20

I bought my bed from these people and they were super helpful the whole way. Staff made everything super simple only took us about 45mins to get it all done with. We were moving an I broke a box spring and went back to get new ones and they gave me 40 percent off for being a return customer. Originally we’re trying to charge me 280 for them walked out at 170! Highly recommend they truly have your best interest.

Al
Review №21

Paul Bautista helped us find the perfect mattresses for our new home! No pressure, and honest in all the information he gave us!

Te
Review №22

Salesman was very helpful, pleasant understanding of our needs. He took the time to listen . Did not make us feel rushed or that he was in a hurry.

Ru
Review №23

Jeremey was very helpful! He found us exactly what we wanted.

ch
Review №24

Paul did a great job helpin me out!

He
Review №25

Paul at Denver Mattress was so helpful. The experience was easy and seamless. He listened to what we liked and pointed us to a mattress that got our needs. I would definitely recommend coming here for your mattress needs.

Br
Review №26

First off let me say the attention we received at Denver Mattresses was great. Salesman Paul B was very helpful and answered all our questions. Paul gave us time to check out different beds and gave us the answers to decide what were wanted and needed. I would recommend Denver Mattresses to anyone looking for a new bed. The service we received was top notch. Thank you for you help and time Paul B

Ma
Review №27

Great service,Paul was extremely helpful. This is my third mattress to buy from Paul.

Je
Review №28

Great atmosphere, great staff and good place to buy your next mattress. Paul helped me buy a purple mattress I’m excited to bring home.

Sh
Review №29

Paul was very helpful, curious and polite. Very knowledgeable and answered ALL our questions. From walking in the door to loading our new Purple gear up, we were there maybe, maybe an hour. Great shopping experience!!!

Ka
Review №30

Jeremy did a great job of helping us find the mattress that fit our needs. We would recommend him and Denver Mattress to anybody looking to find a new mattress!

Da
Review №31

Paul was my salesman and he was so kind andVERY informative regarding his inventory!!!I loved it because I felt I made an INFORMEDDECISION!Paul was a delight ! He visited with me ashe was writing up my purchase --- he is justso kind. I never felt any pressure to buy anything--- that is the way I like to shop.

Do
Review №32

Very good customer service. Rep was helpful and guided us through are purchase. Good experience.

Ma
Review №33

Excellent customer service...Jim Bob was very helpful a he answered every question I had. He gave us room to shop and exceeded his job duties. I will definitely come back and purchase from him again.

Sc
Review №34

Really efficient in finding a good match for your level of comfort. Helpful with financing. Ive been coming here for a decade.

Su
Review №35

Great customer service! Very knowledgeable salesperson, got us just what we were looking for.

Br
Review №36

Denvers Mattress is a great place to shop. No high pressure. Marisa, our sales person, was very helpful & made our choice of company & product a no brainer.

Br
Review №37

I was greeted when I walked in and helped immediately by a knowledgeable staff. The stores look so nice and well organized 👍👍

K.
Review №38

Paul, our salesman, was knowledgeable with adjustable bed bases. He helped us pick a super base & chose a mattress to compliment it nicely. We were extremely pleased with the service we received.

Ab
Review №39

Jim Bob hasten was really nice and super helpful! He helped us get the perfect mattress. 10/10 would recommend

So
Review №40

I came in with very specific details and needed a mattress today. Marisa worked with me and made a great deal. They make it easy here at Denver mattress! Would highly highly recommend.

Pe
Review №41

Extremely helpful without being pushy. Knowledgeable and personable.

Ka
Review №42

Jim Bob and Felicia were so helpful. We purchased a queen bed, a 5 drawer chest, a mattress and box spring for my granddaughter. I also purchased a mattress for my bed. It was a very pleasant experience.

Ja
Review №43

Very friendly...great products. The staff wasnt pushy at all. Prices were competitive. We purchased a Purple 3. Absolutely love it!!! Marisa, our sales person was great. I held back the 5th star because they had no ability to move on financial discounts on accessories like sheets and pillows. When beds start costing thousands instead of hundreds....a free set of sheets and a couple pillows should be allowed. All they were willing to discount was 10% off $300 for those items.

Ma
Review №44

A wonderful experience selecting a new mattress today. Marissa let me take the time I needed to browse and try several mattresses, and then provided experienced, friendly guidance and helpful information. I was referred by 2 relatives who have been very happy with their Denver Mattress purchases. I would recommend them!

Ja
Review №45

Marissa was so helpful and guided me in making the right mattress choice! She was patient and answered any questions I had. I would definitely purchase from here again solely based on the customer service!

Ri
Review №46

Really great service Marisa was super helpful and had a great attitude 10/10 for me.

He
Review №47

Great service!! Friendly and the most knowledgeable staff!! This is the 4th mattress we’ve bought from Denver Mattress!!! Won’t go anywhere else.

Fl
Review №48

Very helpful and thorough salesperson! Was not pushy or stalking us as we s shopped!

Da
Review №49

Had a great experience with Jeremy very helpful and knowledgeable of products!

Sn
Review №50

Wesley Thomas at Denver Mattress in Lubbock was awesome! He was Knowledgeable and professional and was extremely patient with all our questions. I will be sending all our friends to him and Denver Mattress!

Ju
Review №51

Great experience with purchase of our mattress. Marisa very knowledgeable of the inventory. Thanks so much! Judy Wood.

Sh
Review №52

The salesman that helped my husband and I was very knowledgable about the different mattresses and adjustable frames. He was friendly and shared information about various remotes, one of which was the same price as the basic one and had several bells and whistles! We had a great experience!

Sk
Review №53

Paul went out of his way to give us the best experience we could ask for!

Ra
Review №54

Jim Bob was extremely knowledgeable and helpful! I was dreading trying to figure out which mattress to get since there are so many options but he made the process quite simple. He went out of his way to make sure we were getting what we needed and answered my many questions. :)

Pa
Review №55

Wesley was the gentleman that helped me. Was great. Y’all need to give that boy the keys to the business and let him run the show. Coming back for sure.

Ma
Review №56

Went shopping for a mattress spring-board and they had one waiting for me at a special discount. It seems that they knew I was on my way!! Great customer service and understanding of the customer’s needs!

Am
Review №57

Very pleased with this company. I have bought 4 mattress sets over the past 10 years. And Jim Bob Haston was very helpful, kind and friendly. It was refreshing to be able to sit down and have a decent conversation with someone very knowledgeable and genuinely caring with excellent customer service skills.

Be
Review №58

Wesley was a big help in helping me find a mattress! Highly recommend him and Denver Mattress for all your bedding needs.

An
Review №59

Went in for a mattress, not knowing what I wanted at all, I just had a price range. Jeremy helped me out tremendously, asked me the necessary questions and pointed me in the right direction, never felt pressure to buy something I didn’t want once.

ad
Review №60

Salesman was very knowledgeable and helpful. It’s been a while since we’ve been furniture shopping, this experience was very pleasant.

Ti
Review №61

Denver mattress always has the best customer service & we love their mattresses!

Lo
Review №62

Paul was knowledgeable and has great customer service. Try Denver Mattress

Le
Review №63

Attentive, respectful, not pushy, made it easy and painless! Jim Bob and Paul, you guys rock! Take lessons people, customer service 101! As well as Ambrose on the Furniture side! I’ll be back!

Ja
Review №64

Thank you Paul for being very helpful and friendly. After yesterdays experience with other furniture stores.this one is the greatest and most friendly. I will recommend this store to friends and family.

De
Review №65

We went in looking to buy a mattress. Our sales associate, Paul, was very professional, knowledgeable and personable. He was able to answer all of our questions and concerns. There was no shopper stalking or pressure put on us to buy anything (which I appreciate). I liked that we were given options, then time to privately, discuss what we wanted to do. We walked out with the mattress we wanted on order. I, also, love that they have free delivery and removal of you old mattress.

Ja
Review №66

Great sales person and very helpful! We will be back!

Cl
Review №67

We called to see if the mattress we wanted was in stock, and within an hour, we had it loaded up and out the door. We price shopped all over town and online and, by far, got the best deal. Thank you Paul for a wonderful, easy purchase. Can’t wait to enjoy our new Purple mattress!

La
Review №68

Jim Bob is fantastic! He is friendly, personable, and very helpful! I was dreading have to buy 3 mattresses, but Jim Bob made the whole experience fun! Thank you!

Lo
Review №69

Weve used Denver Mattress several times before but did our most recent transaction through texting and it was such a sanity saver! Since I knew the exact item I needed but had too much going on to go into the store or call, taking care of the transaction via text was perfect.

As
Review №70

Wesley was very helpful and polite. Was very pleased with the service

Ja
Review №71

Comfortable, welcoming store.No pressure sales.They let me tell them what I needed.

Ta
Review №72

Paul was a great help in selecting my new adjustable bed. The delivery time frame was outstanding!

As
Review №73

Had exactly what I needed. The staff was very friendly and helpful. Answered all of my questions.

Sa
Review №74

I had a great experience purchasing a mattress from Paul Bautista at Denver Mattress in Lubbock, Texas. He was helpful throughout the whole selection process—especially for a first time mattress purchaser.

Kr
Review №75

I was shopping for a reasonably priced mattress for a lake house. Since this mattress will not be slept on much, we were not wanting to spend much, but did want something comfortable. I was looking at certain price range and had priced mattresses at many different places. The salesman, Paul, at Denver Mattress took my name and called me as soon as a clearance mattress became available. This mattress was a better quality mattress than I was originally looking at for a cheaper price. He also discounted a bed frame to go with it. This was a truly easy and hassle free experience, and I would highly recommend this place.

Br
Review №76

Marissa was really helpful and made the experience easy!

To
Review №77

We received wonderful help from our salesman. He was able to get the mattress and boxspring we needed. Thanks

34
Review №78

Marisa was super helpful, I would definitely buy from her again!!!

La
Review №79

Went in not knowing what I wanted but needing a new mattress. First time shopping for one at a speciality store. Tom was incredibly informative and went above and beyond to help me.

Bi
Review №80

I bought a mattress 3 days before the Labor Day sale and Denver mattress matched their Labor Day lower pricing a day after Labor Day. Another reason they are highly rated by consumer reports.

Ra
Review №81

We had a great experience at Denver mattress. Marsha Baldazo was a lot of help and very friendly!!

Ma
Review №82

Great Experience! Marisa was very helpful!

Ch
Review №83

Excellent experience at the Denver Mattress in Lubbock, Tx! Highly recommend

La
Review №84

Jim Bob was phenomenal in helping us find a mattress. He was very knowledgeable and friendly in our search. Can’t recommend him enough!

Co
Review №85

The Lubbock store was great! Walked in at 10 am Saturday morning left 30 minutes later and had purchased 2 new mattresses! Marisa was great! Made the shopping very easy! Everything I ordered arrived Sunday and I picked it all up this evening. Great experience with Denver Matress!

Ro
Review №86

Wesley was very helpful and professional. He made it easy to pick out the perfect mattress! Will definitely be recommending Denver Mattress again thanks to him!

De
Review №87

Excellent service. Wesley Thomas was a very nice salesman. Not pushy, but very informative about our questions and concerns. Made our shopping experience very pleasant. Thank you Denver Matress Company. Will definitely recommend this place.Happy CustomersRobert and Debbie Servin

Ke
Review №88

Very friendly and helpful to get our order completed!

Sh
Review №89

Absolutely the best ever! Completely involved in helping us decide the right fit!! I highly recommend Denver Mattress and Jim Bob Haston!!

Ko
Review №90

Paul & Luke where awesome great guys!!

Aa
Review №91

Great Experience!! All my questions were answered!!

Br
Review №92

Marisa, the sales rep that helped us, was one of the most genuine and helpful employees at Denver Mattress. She knew exactly what we were looking for with just a short description and previous mattress history of ours. She was an amazing Sales Rep and made our purchasing time there absolutely wonderful

Jo
Review №93

Wesley was very helpful and took care of us immediately. Excellent service.

Pa
Review №94

Good Customer ServiceHonest & Knowledgeable.

Ad
Review №95

Paul did a great job! He was very patient with all the questions we had and took the time to explain the difference and help us find the exact bed we wanted.

Ta
Review №96

Marisa was my sales associate, and she was very welcoming upon coming into the store. She was patient and knowledgeable with assisting me, to find the perfect mattress to suit my back pain. I got the tempurpedic hybrid, and cant wait to try it out upon the delivery date! She worked with me to fit the mattress to my financial budget. And Jim Bob was very helpful in working with me to make my payment! Awesome staff and customer service! What a team! Thank u Denver Mattress!

Ad
Review №97

He was very nice & professional.

K
Review №98

The workers seemed to not have time to help us. If we needed to ask him questions we had to talk to him over at the counter where he was setting looking at the computer. Will not return back.

Mo
Review №99

Wesley was very helpful and friendly. Would definitely recommend him when shopping Denver Mattress!

Va
Review №100

This is our 4th mattress purchase. No pressure andvery knowledgeable salesmen. Convenient delivery times and great service!

Information
35 Photos
100 Comments
4.9 Rating
  • Address:5021 W Loop 289, Lubbock, TX 79414, United States
  • Site:https://denvermattress.furniturerow.com/locations?utm_source=FurnitureRowYext&utm_medium=cpc&utm_campaign=Yext
  • Phone:+1 806-797-5337
Categories
  • Mattress store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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