Love this place! Jerry has been taking care of us for 6 years. Bought two trailers here and have all our Harley upkeep done here also. Friendly helpful staff. Highly recommend. π
Jerry and the crew at Pit Stop definitely took care of me! I took in my 2009 Honda Metropolitan and they got the job done fast- I needed two new tires, an oil inspection and a Texas inspection-all done within a week! They have the best prices in town, and they are so helpful. I will definitely be taking my business here again!
Jerry & his staff were outstanding. They took the time to listen & understand everything I needed done.Bill, the technician, was familiar with my vehicle & did an outstanding job of completing everything I needed & more.They are quite busy this time of year yet still got me out in time to head to the mountains for the summer.Really nice guys! I recommend them. Just get in early & show some patience.
They replaced my valve stem fast and cheap after I took it to another shop that wouldnt do it. Great people that are very helpful
This is the best shop around quality work at a great price very knowledgeable and helpful.
Pit Stop had the tires I needed for my 2011 Yamaha FZ8. They had my bike in for install immediaty once I arrived. Staff is friendly and the prices are more than reasonable. Well worth the 90 minute ride for me. Definitely coming back.
We bought a 125cc atv in 2020 and my kids loved it. It still is running great after them driving the it all around. We just bought a 60cc and 70cc dirtbike and our kids are enjoying them so much.
Very knowledgeable and helpful. The shop foreman knows his stuff and thet have best tire prices in town.
Great place for your needed repairs!We took my sonβs 250F front tire in this morning and they had a new tube in stock and changed in less than an hour.Great staff, and service!!!
Best place to get work done always friendly staff and always with the truth no bs from them love this place
This Place is horrible, came to check it out today. Cheap bikes, over priced! Bad customer service. Was looking to buy a quad glad I didnt.
Good service great people can find you anything love this place
Brandi was awesome and helpful! Answered all of our questions. Would definitely come back!
Quick fast . Awesome service. Came to help us on his day off. Great ppl. Will come for future purchase!
Super friendly awesome place to come and get your power spot vehicles fixed and serviced!!!!!!!
These guys got me back riding. Was ready for when they said and I think I got a great price
If you want missing parts, an incomplete PDI (pre delivery inspection) and rude with threating calls after the sale, THIS IS YOUR PLACE TO SHOP.Got 4 wheeler with missing flares in October 2020. AS of April 1-2021 still cant install the flares. NO BOLTS. Promised and promised yet NOTHING.WHAT A GREASE SLIME OF A BUSINESS PERSON.... FAST TALKER AND SLICK. BEWARE.....
Brandie was super helpful and answered all of my many questions with a smile.
Bought my 4 wheeler from then in the next few days it didnβt want to start got it fixed 3 to 4 times and still is having the same problem
Great service they went far above and beyond to help us, when family powersports screwed me on a back tire, these guys helped make it right!
Spent almost $1000 dollars to have my fuel line cleaned out gear oil, oil change, fuel pump and fuel filter. My bike broke down after riding it back to odessa. Called them about it and he said wish it would have worked out better for you. I would steer clear!
Only rating pit stop cycle shop a one star review because I cant rate them a 0. Had 2 four wheelers there for 4 months and absolutely nothing got done. They had excuses everytime i called to see what the status of the bikes were. The owner is very unprofessional and talks very poorly to customers. DO NOT TAKE ANYTHING HERE. Save yourself lots of time and go somewhere else.
Jerry and his crew are the best around! The mechanics know their craft and apply it like fine artists. They are the most friendly, service oriented,above and beyond crew ever! Pricing is more than reasonable,especially for the quality of work they do. There is none better in my humble opinion!! If you need service work or just have questions...these are the guys to call!!
Owner is very unprofessional doesnβt even seem like they want to sell anything, the customer service is vary poor even after 11 months I call to see if they could do anything and they canβt even answer simple questions. The front desk lady who answers the phone doesnβt seem to know anything about bikes. If Iβm calling a motor bike shop to ask a question about bikes you would think the person who answers would know at least what a governor or limiter gear is. Like do better itβs been 11 monthsβ¦π
Do not do business here. Took our 4 wheelers to get repaired and 4 months later still not repaired. Owner isnt a nice person I dont know how hes still in business. And yes I was a customer of yours I am not mistaken you for another business. I am on your system.
Good place good people there work is very good
Incredibly helpful and keeps their word! I very much look forward to continuing my business here for all of my scooter needs. If you need help with your scooter, this is definitely the place to go!
These guys know customer service and they are upfront n honest.
Pit stop Is the perfect name. They easily fulfilled multiple motorcycle needs. Tires in stock, they replaced and balanced, motorcycle inspection, oil and oil filters! They got it all!
Very helpful good people and will be coming back for parts my new place to order and also great prices
Extremely unprofessional owner, cannot take Constructive criticism. If you leave a bad review he will tell you youβre wrong and will passive aggressively say βinstead of running to your phone and complainingβ what type of owner says that ?? Be grateful that someone decided and trusted to use your service in the first place and if a mistake is made and a bad review is left, reach out to the customer and ask how you can help make their experience and service better instead of being petty and implying youβre not willing to fix a mistake because they left a bad review. And that type of customer service is coming from the OWNER !! So embarrassing not a way to run a company.
Dont waste ur time husband spent 4gs here yesterday and today cant even get parts they have sitting right there dont waste ur time shop anywhere else
Fast service and great establishment!!
Shocking experience.
Nice people and the prices arent bad!
We purchased a 4 wheeler and have had trouble with it since we bought it. We have taken it to be looked at 4 times now and paid almost $300 in repairs. This 4 wheeler is only one month old and only being used by an 8 year old. The repairs this last time were also done without approval by us first on cost. We will not be making our next 4 wheeler or dirt bike purchase here nor will future repairs be done here.
Pit Stop is the best place around for any and all of your motorcycle needs. Jerry and his staff are super helpful and willing to go the extra mile to make sure youre taken care of.I recommend Pit Stop
I use Pit Stop for all of my motorcycle needs. Jerry always has the best prices on tires and parts! Every time I show up Ive been greeted with a smile and leave with a firm handshake and a great deal. Ive had two separate friends buy new motorcycle from there with no complaints.
Pit Stop is my favorite bike (and more) shop. Thank you for the quality service and fair pricing. Jerry is knowledgeable and professional. Shop local and grab a T Shirt when youre there!
I was looking all over town to try and get a tire patched or plugged. I spoke to the owner and he was very nice and super knowledgeable, recommended what was best for me as I had a new motorcycle with a tire that only had 500 miles on it. Everyone else was trying to sell me a tire and charge me when he informed me that he could plug it for free. I dont write reviews often as I never get service this good but I knew I had to take the time to make sure I say this place is awesome. I will definitely be passing on the word and bringing my bike back here normally to get serviced. Thank you for all you did for me!!
Pit Stop Cycle Shop is the only place I ever recommend. Jerry helped me and my little family out troumendously. No one there is all business they are a family and thats the type of environment I want to go to. His prices have always been fair and he has gone out of his way to help any way possible.
Charged me $350 for a tank coating and when I picked up the bike the bike was missing multiple screws. Tank did not look like it had anything done to it. And when called out about it they were angry, terrible customer service. Had to take my bike else where to be able to get the proper maintenance.
Bought a atv from here, great place!
I needed a new clutch cable for my Victory Cross Country. It took about a week for the part to arrive, and then they were extremely punctual in getting the work done. Will be utilizing this shop for my future needs in Lubbock for sure!
Excellent service, very knowledgeable about all small engines. I take everything here. From motorcycle tires, four wheeler batteries and even carburetor work. Five stars!!!
A great place for repair and parts. Do lots of business and they are always top notch. Highly recommended.
Great experience here
First off please donβt buy a scooter from these guys. Not only was the purchase of the bike extremely eye gougingly pain full but the quality of the bike that they say they stand by isnβt worth it. The bike we had purchased has had nothing but issues from the get go. Pay he extra cash get a Honda from family power sports. They donβt charge you for the nuts that hold your dang license plate on. What a piece!!
Fast service and job well done !
Every time Ive been to Pit Stop Cycle I have ben supremely happy. Honest to the core and really good service. Also, prices very reasonable. Real good people. Jerry is the best!
Great service and definitely exceed everyday expectation of your typical motor cycle shop! Jerry and his crew are amazing. If you want great service from knowlegable and friendly techs, this is the place! They have a really awesome selection if your intersted in purchasing too!
This man is a godly man and he has been the only one Ive used for both my 99 Indian and my 2017 harley!! Friendly professional workers and good prices
Good friendly atmosphere
I bought a chain for my sons dirtbike and had such an awesome experience. I talked with the owner and explained that we had a 4-wheeler that needed some minor repair work, he said bring it in and weβll get it fixed right up. A few weeks later I did that along with my sons go kart that he bought with his savings from selling eggs. Since dropping these two off itβs been at least six weeks and not one time have I been called or had my calls returned. Iβve left at least 5 voicemail messages and spoke with the owner in person who told me they would be ready two weeks ago. This would be a 1 star review but Iβm holding on to hope that this will soon be resolved and my kids will have their repaired toys back.
Never used them until today they didnt waste time got right on it will definitely use them again
When I was new to Lubbock I was told to come to Jerry for my motorcycle needs. I was hesitant at first because my motorcycle is my baby but I went and ever since ive been going back to him. Good guy very knowledgeable and a person who cares for his business and his customers than you sir
Worst customer service ever!! The most unorganized business Iβve ever delt with. Pit stop cycle shop in Lubbock do NOT go here!!
Jerry did a great job getting my motorcycle running! Great people! Someone I would recommend my family too. Guess that means anyone who reads this! Lol
Friendly service and great prices.
They changed a motorcycle tire for me, quickly and at a very fair price. The staff was friendly, and they have a good selection of used bikes, scooters, and 4wheelers in stock(Chinese 4wheelers only)
I bought my grandchildren a 3 wheeler, Jerry Martin sold it to me as well as he was curtious, and very knowledgeable, I would recommend Pit stop cycle shop to anyone whoβs looking for any type of motorcycle as well as repairs too.
Always super friendly! Great techs! And amazing deals!!
Much better place to take your motorcycle than the others to get repaired
Pit stop cycle shop is not only a great place to find awesome family fun rides, but it is professional and inspirational as well. There is such an amazing atmosphere when you come, that just makes you feel welcome, and excited about the new adventures that await. There are so many crazy rides to choose from, and if you dont find it there, he can order it π. Furthermore, this isnt the kind of place you come spend all your money and then your gone and forgotten, like just another customer. Jerry actually cares about your experience while there, and everyday after. If you need help with a flat tire or a chain, he will literally make a way to help you with it. Even if its facetime to help teach and guide you on how to easily learn it yourself. You will never find another place like his, thats a guarantee Im willing to put my money on. We will never give any other place our business. We are happily devoted to pit stop cycle shop, with zero questions about it
They know how to take care of their customers what smile.
Jerry and the crew are stand up folks. Go to them for quality work at a fair price!
Great people i was in and out in no time with a brand new honda rebel there very accommodative do your intrests and arenall aroind good guys.
Jerry is very meticulous in his repairs!! Great pricing and communication!! Pit Stop Cycle Shop is the only place that will ever work on our Harley Ultra Classic!!
Owner and staff are awesome! Extremely helpful!
Excellent customer service at a great price. I will be going back for sure.
Great place my son even bought a dirt bike
Go to family power sports they donβt know how to run a business
Ive gone to Pit-Stop three times now for various services on my bike! They are professional, pricing is fair and just good people! Ill go back here every time I need something from now on.
Quick service and very helpful!! Definitely recommend!!
Way cheaper and better then family power sports
I wrecked my motorcycle and this shop is the first shop that I called. When I showed up with my bike the owner came out looked it over took it off the trailer and started getting everything to fix it right away. They were even able to work with me with payments. They have been nothing but helpful the whole way.
Absolute best deals on bike and off road stuff
Its ok just the people they check credit with want people with deep pockets..my score credit is 645 and I didnt qualify for a 12 hundred dollar atv..lol..
Great place to get your bike fixed or purchase an act, dirtbike, go kart or scooter. Jerry is a great guy to do business with
Got a pit bike tire tube replaced here and after the first ride with the new tube, tire went flat because the valve stem core wasnt torqued down properly.
Sales person abandoned us in the middle of wanting to try and buy a pre-owned sport bike. Had cash in hand.
Got my tires replaced here and it was cheaper than any where else, my only complaint is their entire lot is gravel with a muddy dip getting into it. It makes it difficult to ride a sports bike through it and on it
Had part I. needed
Very good place friendly staff
Got tires replaced on motorcycle, was told they would call me when done they didnt. So picked up bike and left. Make sure to check everything on bike because they left 2 nuts off one of the mufflers, I realized after it starting making popping noise.
Super helpful and knowledgeable staff, with amazing prices.
Everyone is very helpful and friendly.
Great customer service with a smile
Great and knowledgeable staff.
Pit Stop is always my go to when I have something I cant handle myself. Great employees i never feel like Im at an uptight shop.
Cant even get thru too this business
Staff was friendly, fair selection.
I always get taken care of. Thanks Jerry
Great motorcycle shop!
Poor service the guys there are lazy and have no experience