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Ross Motorsports
1003 N Timberland Dr, Lufkin, TX 75901, United States
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Ross Motorsports
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Cl
Review №1

I was looking for a Honda Pioneer 700-4 and contacted Ross Motorsports to inquire about price and availability. I spoke with Zach who gave me a price and estimated delivery time. I had already contacted numerous dealers in the North Texas, South Oklahoma and Louisiana area, just trying to find one in stock. Zach gave me the best out-the-door price by a few hundred dollars and he gave the impression that my business was important to him, unlike the majority of other Honda dealers. Unfortunately, another dealer happened to get one in stock first and knowing how hard these are to find, I bought from the other guy. I called Zach and he promptly refunded my deposit. I hope to do business with them in the future.

An
Review №2

Do good work using OEM parts... Busy, so expect a wait

Je
Review №3

Great selection, super friendly staff, I recommend speaking with Jeremy, very knowledgeable and patient, answered every question I had, was a pleasure visiting. I will be purchasing from this location, strictly because of his professional, and friendly service.

Mi
Review №4

Drove 7 hour round trip to look at a 2018 Harley Road Glide that I was told only had two tiny chips on the tank. Said they looked the whole bike over and there was nothing else. When I got there there were many more places on the bike- peeling chrome, cut in the seat, scuffs across the back of the trunk, cuts in the dash. Said he “couldn’t see those from his desk”. Come on?! I had a blow out on the way home, so costly trip that could have been prevented with a little honesty from Jeremy. Wouldn’t buy here.Guess I was right regarding their character. Here’s what the dealership texted me after he saw the review.

Sa
Review №5

We have a brand new Yamaha 4 wheeler that isnt working, and because the 6 month warranty went out less than 3 weeks ago, Ross initially wouldnt help us. However, they were kind enough to change their tune! Now we have a fully functional 4 wheeler and will be using Ross in the future! Thank you, Ross!

Dw
Review №6

Love the video’s on there inventory I’m in the process of updating my 2000 cougar ... you don’t just feel the RUSH it’s an obsession 👍👌😊

Au
Review №7

Had an excellent experience there buying a Honda pioneer 700-4 with Jon Marc Whittington! They made the process really easy. We got everything we wanted for the price we wanted. I highly recommend going there if you want to do business with good honest people!

Sh
Review №8

The sales guys are awesome here!! Me and my husband were greeted almost instantly when walking up to the building. Very helpful and not pushy at all.

Ch
Review №9

Very friendly and helpful. We loved dealing with Zack!

Ha
Review №10

Love my bike. Thanks Ross Motorsports. Customer service is great. They take great care of me and my bike. If you need a bike go see Rolando

PO
Review №11

Salesperson didn’t give name or seem very interested in helping when looking at a bike. Had good selection of bikes, just better service needed.

Ju
Review №12

Showed up late on a Saturday afternoon with a broken trolling moter on my bass boat they helped me put a new one on and got me back on the lake! Awesome service!!!

Br
Review №13

My son races motocross for ross for about 10yrs great times staff was very good and we raced ever weekend never missed a race because of there service and parts was always on time the rosss were always there for us.thanks for all the good times we had with the Rosss

NO
Review №14

Do yall have a 100 doller dirt bike cuase that is all i want

De
Review №15

Nice people and get you back in the woods

Ca
Review №16

Recommend that anyone looking to buy a boat, motorcycle or side by side stop by and check these guys out. Andrew and Ryan went above and beyond to make our boat buying experience a great one. Great prices and even better people!!!

Da
Review №17

Great sales, service and parts..

Ge
Review №18

Needed a couple of bolts. He got me what I needed!

T
Review №19

Nice young man. Did not haveParts person to help man phones. Someone finally came to help after folks stood around too long. Driveway is terrible! My back was thrown out leaving. Good place, needs some love.

Ja
Review №20

Helpful and amazing staff! This place is great! I bought my motorcycle here and I love it! It wasnt a spur of the moment purchase, either. I spent the better part of a year researching making sure thats what I wanted, and they were very very helpful in the process, even helping me research other bikes that they dont carry.

Vi
Review №21

Went in because I wanted to buy a pontoon from a local business. I had a 750 score and big down payment yet couldn’t get approved. Went to Tyler and had no issues.

Ge
Review №22

Great service, will definitely be doing business with them again in the future.

Ja
Review №23

Sales tech Rolando was excellent and very knowledgeable. No high pressure tactics, just provided information to help make an informed decision.

Ke
Review №24

Great place, bike parts and service, r a new bike. Great place to deal with

Xe
Review №25

Not had a single problem with their service until this past week. Brought my bike in for new tires, called a few days later and was told my bearing was bad and they already ordered a new bearing.. . Didnt call me for consent. Called me a week later and told me they replaced both.. . Again without my consent. Wouldnt have had a problem if they asked me and explained what was going on but the service dept manager insisted he tried to call me to get consent. Still. No consent. The whole time talked to me like I was a child sayingsay was looking out for my safety completely dodging the issue. And over and over I tried to explain to him he cannot be replacing parts or making major decisions without getting my consent first. Im lucky he didnt say my rim was bad and charge me for that too. I wasnt looking for free bearing. I said Id pay for them and I will but after disrespect and shady service I decided for here on out to take my business elsewhere.

Da
Review №26

Not very helpful! I stopped by to get a quote on some repairs on my motorcycle, the guy that helped me didnt give me a quote only said I didnt want to know, if I didnt want to know why would i stop there! Anyway left with no quote, guy didnt act like he wanted to work!

J
Review №27

Great place to buy your motor gear!

Se
Review №28

Excellent called in got pricing set up a time to pickup after financing and was in and out in 15 min super easy to work with and great people

My
Review №29

They fixed my bike. I needed a clutch handle, a mirror and a handlebar end cap. They were fast and reasonably priced and easy to work with. I was quite surprised.

Ka
Review №30

They do good work I just wish they were faster. Aint been fishing in a month!!

Jo
Review №31

Not friendly but not too rude. More out to make a sake than out to help you find the right ride. Tricky people over here, good quality machines for the most part though.

Te
Review №32

Great service and sales

Ma
Review №33

An honest review on my experience buying a used bike from these guys. I bought a used bike as is with no warranty from these guys and the thing was nice. I drove an hour and a half to pick it up-told them that I had just been in an accident a few weeks befors where someone pulled an unsafe u turn in front of me and lost my other bike. I missed riding and was looking forward to doing business with them. I rode the new bike home and to work for a few days with no problems. Took it to New Braunfels and got stuck in traffic and the temp light came on. Had to get it off the highway and let it cool down. As long as it was moving it was fine. Rode it back home and no problems until I hit traffic. I killed it until traffic started moving. Got it to a mechanic and he replaced some of the Rings and the thermostat, problem persisted. He pulled an oil sample and there was metal in the oil and informed me Id need a new motor. I payed top dollar for what I got and I went to this dealership because it had great reviews for the most part. I wanted a dealer bike so I wouldnt get screwed over. I payed $3200 for a bike I literally only rode for a week and it makes me sick. They get 2 stars because I shouldve said I didnt want it after they said no to a test drive and I noticed it had too much oil in it to begin with. I let my buying emotions get the best of me because it was exactly what I wanted, however they could have told me it needed a new motor I feel they were dishonest and deceiving. I asked them if there was anything they could do to help and just got a little lip service to pacify me but no help. I understand it was as is but they could have done something. They lost a potential return customer because I am about to finance a new bike. I dont trust buying used anymore. Im sure if you buy new from these guys, everything is fine. Would be from anywhere else also. They made their money so I hope they are happy. I will say I think their salesman Rolando is a decent person.

Se
Review №34

This place has some major issues. Lets ignore the massive upcharge for just a moment. For the first oil change on my new bike, the portly fellow working at the counter sold me twice the amount of oil I needed, and sold me the wrong filter. Fortunately I made sure to look up the filter to verify that it was the right part. As for the oil, he insisted that it took 3 quarts. I ride a 2017 Honda Rebel 300. It takes exactly 1.6 as per the owners manual. This guy was likely looking at the 500 model. There is no way a 286cc engine could take that much oil. This ended up delaying my first oil change.As for the upcharge, youre going to be charged 4x for tires compared to what you would get online. Assuming they sell you the correct item. Buy your own tire and they charge one hundred dollars to install it, so youre screwed either way.The icing on the cake here is that after I had the tire replaced I tested the pressure. They massively underinflated it to only half pressure.

Ma
Review №35

Went looking for a side by side Brandon the salesman was very knowledgeable about their equipment

Ja
Review №36

Pricey but they did an excellent job helping me get tires on my bike and me back on the road.

Jo
Review №37

Excellent job

JP
Review №38

Nice quick easy very helpful

Sp
Review №39

Great staff, awesome sales, service and parts department

ke
Review №40

Good Sales and Service Team!

Da
Review №41

Had to bring in my wifes ATV to get serviced, the guys at Ross took care of us and got her back on the road. Thanks

SF
Review №42

Awesome people first class service

Ri
Review №43

Great place to do business....

Al
Review №44

Not much here for boating supplies. Must be ordered

Ti
Review №45

Price gouging for tires.

Tr
Review №46

Awesome place to work and shop!!

JP
Review №47

Cool place

Te
Review №48

Bought a CRF 250l from Ross.................

Information
100 Photos
48 Comments
4.2 Rating
  • Address:1003 N Timberland Dr, Lufkin, TX 75901, United States
  • Site:http://rossmotorsports.com/
  • Phone:+1 936-634-6711
Categories
  • Boat dealer
  • Motorsports store
  • Boat repair shop
  • Boat trailer dealer
  • Honda dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Used motorcycle dealer
  • Yamaha motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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