Excellent customer service. It was very clean and recovered. Bright in there so you can see what you are purchasing. I like the the employee I spoke to was informative about Big Lots merchandise. Bravo!
The salespeople are extremely helpful, always friendly!!! The Manager keeps a Very Clean & uncluttered Store. Makes shopping easier & a lot more fun!!
Friendly people. Nice clean store, easy to find what I was looking for.
Customer service was great. Store is always clean and organized when I go.
This store is awesome. Imagine WalMart, but nicer products x meets Target but reasonable prices. Took everything in me not to walk out with two sound bars for $35/ea. Large art selection. Found lots of hemp products here, had to get some body wash and stuff so ended up with a hemp army. Great tool selection, everything you would need for basic home repairs and storage. Nice selection of living/bedroom furniture. Their area rugs are a little costly, but not attrociously so. Fur baby amenities too, no shortage there. Plenty of gardening items and outdoor decor. Employees are pretty friendly, the cashier ladies are super cute to boot. Definitely coming back here to shop.
Love Big Lots.. So happy we are getting one here in Nacogdoches
Employees seem to have no idea whats going on in the store. Management gives the attitude that they would rather not be there. Rude staff, rude management. If I wanted to be treated like this Id shop at Walmart.
Huge assortment of items! Good quality, reasonable prices and friendly service!
Great affordable nice things to choice from u can fixs you home up at this place nice clean place to shop at
Friendly staff. Great prices. Lease to own program.
The deals there arent that great but it is clean with friendly staff.
Its big lots what can you say
Several food items are out of date.Other items did not have prices.
Clean, well stocked, and friendly service.
I like this place, it is clean but hard to find someone for help fine things, I also notice the prices were kinda hi.besides that I wood say 5 star
Cashier was very friendly and professional. Purchased several things, would have gotten more, but the jars and glasses were not marked, several packages with various price tags on the shelf. No way to ID, either by description, or UPC code. Store is always clean, and comfortable.
Big aisles. Plenty of room to move around. Set up nicely. Friendly, helpful people.
Shopping an food good prices
I found some decorative items and pillows. I like them a lotBut the best thing was Trish, the cashier. She was awesome. So patient and helpful.
Clean and big store, was able to find what i was looking for some at good prices, wish they would have a sale !
Everyone was so helpful and nice
Very friendly an helpful
Great place to shop
Some things are too pricey. Like the Spring decor, but could be a little more affordable.
A little expensive but inflation is a problem everywhere
This is a fun store. Just groused for a couple of hours taking in all the good stuff
I like coming here for pet supplies and good items they are really reasonably priced
Found what I wanted but not thecolor
I Love this store 🏪
Found what we came for. The employee where nice.
Great prices and products. I am impressed with the staff as well.
I love this particular store. Things are always neat and tidy here. The employees always go out of their way.to be friendly and helpful. And you can always find something you need at Big Lots!!
Too many employees walking around doing nothing or standing at the entrance while lines are backed up with customers
I just like to shop at Big Lots
The workers are not friendly at all the products are ok ..
Helpful employees
Overpriced items
Was very happy to find a couch, that we thought we wanted, but it turned out not to be the size we had hoped it was. All the workers were very courteous to my wife and myself, and treated us very well. We returned the couch, but couldnt find another one that we wanted. Again, the workers was very courteous to us, gave us our refund, with no problem, but we just couldnt find a couch that we liked. Since we were treated so good by everyone, we would highly recommend this store, and will shop here again. Again, the workers treated us very good, and that makes a big difference when it comes to keeping us as repeat customers. THANK YOU, to everyone that did their best to help us.
Was over charge 30 bucks need to. Be more careful
Always nice and takes care of customers
I love shopping here you find so many great things at even greater prices and theres such a wide variety of things that you can actually choose from their Furniture is very modestly priced and the great quality there are so many little household things that you can find that are very unique and elegant things to add to your house to make it a home
Great service & availability of items at cheaper prices!
So the website said Lufkin Store had three Chedder moon Cheese ready pickup and none of the Goda Version of Moon Cheese. The store actually had zero Chedder and one Gooda Version of the Moon Cheese. The Ladies working at the store was extremely helpful in finding the One bag of moon cheese Big Lots had.
We gonna get that table set real soon. 10/10
They were out of refrigerated food items, but the service was wonderful as always
Its big lots.. they always have an awesome selection!! I love this place!!
I love to shop there. But my biggest problem with Big Lots is that they dont take manufacturers coupons. They just take Big Lots coupons. I think that they would make more money if they took manufacturers coupons as well. Because I had to put back some things I need due to that factor
I like big lot. Aiways leave happy...can not say thar with all my shoping
I love big lots I drive over a hour to get to go to big lots.i go their for the trail mix they have and I cant find it any other place.and of course I always end up getting other thingsThe staff is very nice.
Not cheap and was dirty! The guy in the back in the furniture Department was rude. Will not be going back! Only reason I give it 2 🌟 is the girl up front was really nice.... On it was hot in the store!
Its good
Great deals
This store has everything you need household personal things home decor bedroom furniture all that and at GREAT prices
Love big lots. I go here when I just want to get out the house. Find bargains here sometimes. Dont really be lookin for anything in particular just browsing.
The store was spatious, tidy and had good varieties of goods. They looked like they were between seasons though. Id like to see a few more summer items hang on longer since its only mid August and its hot here year round!Staff was friendly and helpful. They have a huge furniture section for mid grade beginner homes. It wont last forever, but it was mostly names I have seen before.I was surprised that they had furniture financing!Great place for discount home goods at great prices.
Slim pickings at the Lufkin Store
Love walking in and feeling welcomed. Great prices for great products. The store managers are helpful and nice.
Fantastic selections, nice store managers. The cashiers would rather be somewhere else and it shows. If youre looking for a store smaller and faster than Walmart, Family Dollar just across the street is much more pleasant. The trouble is Big Lots will always have a better inventory. They have little gems youre never going to find at Walmart or a dollar store. If only theyd be more pleasant.
Some great deals!
Good prices and have nearly everything you may need.
Easy to find everything I needed. Great selection of summer merchandise.
Seems they are getting more and more expensive. Used to be able to find a good deal. When I checked out the didnt ask if I had a big lots card. Service is slipping.
This store has decent selection and prices. My only complaint is the bathroom were not clean. The bathrooms need some attention and maybe it was a bad day when I visited but I still feel it needs to be mentioned.
Clean store with friendly, helpful employees. Great prices on household items. They have great prices on spices too.
I had purchased a futon. It had to be assembled. All the hardware was not with it. Manager Jacob was quick to help with my dilemma and gave me an added discount. My Christmas will be lonely without my husband here, but people like Jacob touch lives with the Christmas spirit. Thank you Jacob and Merry Christmas
People were great, selection limited.
Found a few amazing things, and the gentleman that checked us out had amazing customer service
Great place to shop.but so far away.
All patio lights are half price. All patio items are also half price.
The store was clean and the staff was friendly. Their prices are usually good. The main reason I like them is that you get the department store variety without shoulder-to-shoulder crowds.
Very clean and friendly staff
Clean, uncluttered and shopper friendly!!
Good shopping
Couldnt find what i was looking for
Got a decent entertainment center from there today. Good deals
Got prices good up todate stuff
It,s a nice store to get discount home items
Love this store, have great prices, if you see something you like best get it cause it may not be there when you return
I always find alot of great deals here. Staff is always kind and helpful. Really only things I have to complain about are that the bathrooms need some help and there are alot of things that arent labeled.
Lots to buy. Good range of products to chose from. Store is clean and Staff is friendly. Some really good deals
I love there patio furniture...Never a problem whenever i shop there..
They have name brand items at great prices. It is well organized and their furniture prices are reasonable.
Because theres not one in Nacogdoches. Its nice to Lufkin to shop.
I love this store and I will always stop by here before I use Walmart.
Great prices great service lots of deals. And they didnt have a fit when my son puked all over the floor. I got told its okay kids do that once in a while kids do that once in while
Okay selection and staff that were a bit less than outgoing.
Yeah. Everythings great but they put in jail every step. Thereaten and scream the whole time.
Very courteous staff as soon as come into door very enthusiastic checking on how youre doing
A little of everything. Cashiers r awesome
Really well organized. Good products.
Needs renovating.
Everyone is very nice employees, when I need help, they help me until we find it, but they know were everything is, I like going there cause they have the things I need....
They always have good deals.
I had a great experience. I love shopping there.
Clean store, pleasant staff
Nice store, like a mini wal-mart, but you can buy furniture there
Enjoyed my time there. Spent more than I should have
Very nice