Had such a wonderful experience during my visit. Shout out to Darlyn for being so patient and helpful throughout my visit. Definitely recommend this location!
Julissa was amazing she knew everything about the ebenefit program she actually took her time with me I definitely recommend this store to everyone thank you for all your help julissa.
Excellent service! Melissa went above and beyond. Will be coming back soon
Darlyn was wonderful! So patient and knowledgeable. I highly recommend Cricket and the store at 3816 S. Harlem. Excellent pricing and service.
Amazing service, EVERY TIME I GO.. David and his team always have a friendly approach like they love what they do, they give you a sense that they love to help people and that’s awesome! They do the impossible to help you! 4 real!I DEFINITELY RECOMMEND this place! You’ll come out of there feeling happy! 😁Thank you so much Cricket on Lyons, IL ‼️I really wish that Every place where they deal with people, they’d be like in this place! 🥇🤩
Been wth cricket over 10 yrs. Love the company and i love this specific store. Dave is amazing and is always so helpful!
I had a wonderful young lady named Julie at the cricket store. She was extremely helpful. She went above and beyond!
ABOVE AND BEYOND!!! This has been the most fabulous and fastest customer service I have ever encountered. Julie and Dave were so friendly and accommodating. They are very knowledgeable and took the time to explain every detail. They went the extra mile and even gift wrapped the mobile phone I purchased. I HIGHLY RECOMMEND this store.3816 Harlem AveLyons, IL 60534United States
Great sales and customer service.
Leaving this store satisfied and happy. Definitely going to be back.
Jenny helped me get into a new phone and helped transfer over all my contacts and pictures, was a bit skeptical with losing all my info but she was able to switch it all! Went above and beyond! Recommend to everyone, will never go back to a different cricket store.
I will never go to any other Cricket store. They have helped me and really looked out for me giving me a great phone. When I lost my phone and was out of work they had huge heart helped me out with a phone. Every phone I bought at Cricket lasted until I wanted a new one. Thley have best phones better than any of my friends.
Friendly and pleasant. No hassles.
Dave is the best manager hel help you out with any problems or upgrades to your phone a plus
Great Service! Transferred all my information from old phone!
All of the retailers are very nice and any problem you have they can get it solved! Would recommend this store of all other cricket stores for sure.
Store is AMAZING!! Dave and staff is always helping me out! Clean store as well!
Dave is always great to deal with. We have been coming here for years. Great service fair prices. I would highly recommend this store.
Great professional server went to go change out my SIM card quick and fast
Very good customer service,every time I go to this place...
GREAT SERVICE!
The best service ever no lie! The owner was the best help and hes employees also1👍
Very helpful and great customer support!
Great service! Helpful, worked with me on my new phone and helped me download all my apps
I went here several years ago and the staff was unfriendly and rude. Maybe the store is under new management now.
Best service ever!!!
Dave the owner helped me tonight along side his store manager! Both were great to us. Got me what i was looking for without any hassel. He is amazing person who helped me tonight. Id say he goes above and beyond for his store and customers. I will be sending all my people to him. He took care of us. Thanks so much. Nice to find someone who didnt treat us like Metro PCS did. Look forward to seeing more of you guys!!
Really good
Been coming here for years, Dave is the best in the business!
I had a wonderful experience here great customer service. I need a phone for my son and they took care of me would highly recommend 👏🏽👏🏽
Great service everytime i come in!
Great service!! Staff is always helpful with me when i need help with my phone
This store is the best. They dont try to sell you something you dont need. They are very friendly and helpful not to mention knows about the items they sell. Clean and well organised.
Great customer service. Highly recommended. I’ll be going to this location from now on.
The owner is great. David is a real owner, he knows his business & takes good care of it. I only go in 1 or 2 times a year but he always remembers my name. Its real a personable place. He knows what i want when i need a new phone & never trys 2 over sell me.
GREAT SERVICE!!
My friend went there today and was very well taken of. David took such good care of her that she cant stop talking about. So if you need any service by Cricket please go to the one in Lyons
I went here today because I needed help financing a phone for my son for his birthday!! I spoke to Lisa and she was so beyond helpful!!! Not only did she get me financed with a discount she wrapped my sons phone when she heard me say it was for his birthday!!! Great store thank you so much!
Fixed me up when I needed a new phone
BEST SERVICE!! Staff is amazing
Dave is very helpful! Great help!
Great customer service, rep transfer everything for me, took the time to show me everything on my new phone. Love this store. This is the reason I didnt switch to another provider.
I have gone to other carriers for service but always end up back to the Cricket in Lyons. They have the best customer service by far! Its hard to find good people nowadays. David and his team are absolutely excellent!
Thank you for the GREAT service during these sircomstances we are going thru!
Cricket should offer pay as you go plans so that we could donate our old phones to the poor. It would be a win / win for everyone.
Great experience at this location. The staff were very trustworthy and gave me the best deal for my familys needs. Highly recommend. You can walk In with confidence that they will give you great service and a great deal.
GREAT SERVICE!! DAVE IS A BIG HELP
The first time i ever came to this store and my god what a great customer service experience did i have. Jose is an outstanding manager who made sure all my issues were resolved before i left his store.
Great customer service! We really appreciated it
Great service!! Been coming here for years!
Wish I knew the sales persons name but she was soooo helpful. Been here a few times and it seems like they hire the right people. Made my switch effortless for me. Just wanted to upgrade phones and she work her majic. No pressure sales is a plus. Highly recommend this location.
David was great! I was unable to come to the store...he did everything over the phone and even brought it to me. Transfered my contacts and set up my memory card. Ported my number. He made the transition perfectly. All 10s all the way!!! Great customer service!
The service is THE BEST!! ALWAYS WILLING TO WORK WITH YOU AND MAKING SURE YOU UNDERSTAND WHAT YOURE GETTING!! DAVE AND LISA ARE THE BEST!!
Great Service!! Thank you Dave!
Great service! Always able to work with me for my needs!
Very knowledgeable staff!
This is the best store for customer service, Lisa was more than helpful and help me out with my account after going to MetroPCS and being ripped off!! I was charged over $450 for 2 phones at Metro PCS, and came to Cricket and Lisa got on the phone and spoke to smart pay (garbage company) to give me a refund for my transaction that I got overcharged for!
Very helpful
Good service and worked with me to get a new phone
Personnel at this location is very courteous and well-informed with details and sales I would recommend this location to other Cricket users for payment sales Etc
Ive worked with Jose at this location for the past two days. I have been a customer of Cricket for almost 10 years and this is the very best service.I purchased a new phone on line had a problem with a ported number that I was adding to my account. Working with him was great. He fixed a problem that calling in to customer service and Chat could not fix. In addition, he saved me money.I highly recommend this location for all of your cell phone needs in addition to any problems you may have with your service.
Very helpful. Made sure all of my stuff was tranfered and that I fully understand the phone. Jose did a great job
Very helpful!!! Restored all of my aplications for me on new phone. Thank you cricket lyons!!
AWSOME SERVICE
Very helpful. Came in to transfer my service over to cricket, and the representive, was extramly helpful! Even transfered all my information to new phone.
Great Place!
The customer service at this location is ABOVE AND BEYOND!! I can right a whole book on what dave did for me! Thank you David for everything you did to get me out of my Other provider
Best store around, they make sure your phone is up running and I understand before I leave store, thank you Dave and jose
Great service! Always willing to work with you
Dave your awesome bro you always help me and my family out and your team is flexible to help us meet our needs definitely gonna go to your store for my service
Fantastic!!!! Friendly staff, and I would be lost with this smart phone without the help the staff provides
I think the staff and everything their is really great.
Great service, friendly staff and very knowledgeable
Very good customer service and good prices
Bought phone at other store, came into the Lyons location, and the rep was able to transfer all my pictures and contacts, fast too! I wish I would of just came here in the beginning
Walked in with phone that was not working properly, and David was nice to get me into a phone and make sure everything worked on the new phone
Glad to see everyone is here to help me out with my new phone! Great service as allways
I always come to this location. Jose and dave are the best. Always make sure i leave with all my needs being taking care of. I would never go to another location besides here. Thank you jose and dave!!!
Customer service is EXCELLENT!! i had issues with my samsung device and this fellas did more than just fixing that specific issue. I walked in there about 15 mins before they close. After resolving my issue, the gentlemen still took their time to walk me through the basics on how to use my phone. Overall i had a great experience with this fellas and they certainly know what theyre doing.
GREAT SERVICE
Thanks for helping me thru all my transferring, GREAT SERVICE
David and Jose are very helpful and parience, David set up everything on my new android phone, and showed me how to use everything, I was very happy with the experiance
Very helpful. David even helped me with my Bluetooth with my car
The owner and staff are the best.
Had metro pcs, and the service wasnt good where i live, came to cricket and switched my number to them, the people at the store were awsome!!! They did everything fpr my pbone and made sure all my stuff was in new phone
Set up everything for me, my first smart phone, i hope its not to smart
Switched from metro pcs, dont know how i didnt do it sooner! Laura walked me thru everything on my new phone, good service
Always finding a solution for my needs and problems. Staff is the best!!!!
Good place to go!
Great service, helped me thru everything when i purchased my new lg stylo 2!! No need to visit any other cellular store.
I posted on another location about horrible service but this store had great people working that helped me get what I needed with out a fight or any attitudes. They werent there to judge me about the phones I was switching didnt tell me I needed the account holder with me as long as I had the information which I did as this is a business account. I will be going to this store for all my cricket needs!!
Clean, nice place. Staff was super freandly and useful.
Service is THE BEAST!! Always Help me when i come to store
Ok
Love this store and the reps!!! Very helpful
Julisa is the best!!! She set up EVERYTHING on my new phone
Customer service was very helpful
Very helpful, and patient
Great service!!!! Did everything for me!