Great customer service. The young man was pleasant and they had exactly what I wanted. Will be shopping there again. ♥️♥️♥️
Excellent service. Easy to find what I needed and response from team was absolutely awesome.The fact that they ship to Guam was a win for me.
Omg I love this place not only is the prices reasonable but it’s a warm n inviting place to visit. You is always met with a smile and everyone is so willing to help you.
This is hands down the ABSOLUTE best place for vinyl crafters of ANY kind or skill level. The staff are knowledgeable and not pushy or salesy. Come in, browse, ask questions, and best of all, SAVE MONEY! I highly recommend anyone who loves vinyl crafting stop throwing their money away at the big box stores and come shop at Atlanta Vinyl. Even better if you dont want to leave the house, shipping is super fast and you can even do same day delivery if youre local!
I have never been to a store so clean and in order!! The staff is very Knowledgeable of all products in store & super friendly. I always can find what i need!!
Great experience! I use to drive 45mins to get my vinyl until I found this place. Great prices, quality vinyl, with tons of options to choose from. This is my new to-go place!
I’m so Glad I stumble onto Atlanta Vinyl. The site is awesome, ease of use Excellent and Confirmation, delivery emails Outstanding.Delivered very quickly and carefully wrapped.3D Puff heat transfer vinyl is the best. The deep purple I received was just what I needed. I love it! After pressing it and seeing the Puff I was truly amazed. Will definitely be ordering again.Check out Atlanta Vinyl for your crafting and business needs
They are so rude they don’t want to help if it’s not their people. And always give you looks when you walk in!!
Ordered masks from them in October (which were great) and then ordered again last week and we received completely different masks.I ordered the same order from the same company and received different masks. Different in size, the inside of the ones from October were even quilted and these are not, they are even different in packaging. See below: the left side being the new masks and the right side being the masks from October. I had one of our employees try on the new ones and they wouldn’t even stretch to go on his ears. He still has his one from October and it fits fine.It appears the company switched vendors at some point between October and now, which is fine, but they didnt even let me know that they might be different now???They wont even consider a refund and are claiming they didnt switch vendors.Do NOT recommend.
Ive had nothing but great experiences with Atlanta Vinyl! Their products are very good and prices are fair. We are located in California and receive our orders quickly. They are really helpful and answer our inquiries in a timely fashion. I 100% recommend them!!!
My sister referred me to Atlanta Vinyl and Im very pleased with the service and prices. What really stuck out to me is the fact that I received a personal email from the owner thanking me for my business. That, to me, speaks volumes! Im a fan and I will definitely make some referrals! Thank you Atlanta Vinyl!
I shop here often picking up supplies for my daughters business. I know that shes happy with her product because she continues to send me back. And the customer service is wonderful. Thank you for a great shopping experience!
This is a black owned vinyl provider they always have good prices and great customer service
I took my cousin to find this shop.. She had been ordering online but wanted to find this establishment. When we arrived, the owner was so cordial. Her demeanor was so positive and she had a large variety of vinyls in many colors. Now that we know where they are located, my cousin can save shipping costs which is helpful for her and her fledgling new business.
Good service before and doing the pandicment always had what we needed and if they did not have it in they would get it ordered
I was a bit skeptical, as I live in Puerto Rico and usually shipping costs are high when I buy from USA. But let me tell you I received my package in 3 days weekend days! Everything was perfectly packaged and in perfect condition. Great quality and excellent prices. You just won a forever customer. Thanks!
They are so nice and helpful! A great variety of vinyl to choose from! Love them!!
Great customer service. Massive selection. Budget accordingly or prepared to be broke!
Placed order online, it was ready for my husband to pick up in no time! Although I usually buy my vinyl wholesale, this is my go to for last minute orders. Highly recommend. The Siser easy weed is the bomb! Never tried it before.
Atlanta Vinyl has an amazing selection of vinyl and I LOVE the service they provide! I first visited the store in person during the pandemic shut-down while in town visiting family. You couldnt go in, but they came outside and took your order and went in to fulfill it immediately answering all my questions. My most recent order was online because Ive since returned home; the order was filled and shipped the same day! Highly recommend.
I called first thing in the morning needing 4 rolls of vinyl. They filled the order within hours. The store was clean, organized and full of gorgeous products. Both guys were kind and helpful!
Always use this vinyl store never had issues besides always out of transfer. But today the black lady I’m guessing the owner was very rude, and wanted to talk to me the customer in a loud manner in front of other customers while I’m look for an item. If she didn’t understand what I was talking about it was a way of saying that. The young guy knew exactly what I was talking about and call it the same thing I asked her for. I will never shop there again and don’t recommend it to anyone my craft groups will know about this experience. Poor customer service
I love this place. The customer service is impeccable there and the people are so nice. You can order and pickup and also have delivery. Definitely must visit.
Stopped by this gem after seeing numerous social media posts, and was not disappointed. Great selection, knowledgeable staff, and prices that cant be beat! Will be back, support local!
I recommend Atlanta Vinyl for all your vinyl needs. Shipping is fast and the products are great! My go to products are 3D Puff and Stripflock.
Loyal New Customer! I saw this store just driving past my house and decided to check it out. I reached out to the store and they were super helpful in assisting me and walking me through placing an order online to pick up. Same great customer service when I pulled up. I have already been a few times just because of all of the fantastic options. Atlanta Vinyl website has so many options for unique vinyls that you don’t always see. Definitely check them out!
What an awesome experience! I was able to place a last-minute order online and pick the items up the same day. I was skeptical in the beginning because the process seemed too simple and too good to be true; so I called a couple of times to confirm the order was received and would be available the same day. The staff was pleasant and the process was simple and took a little effort. Atlanta Vinyl was highly recommended to me and Im highly recommending them to you!! Great company, great products, and an awesome experience!
Atlanta Vinyl’s prices and quality is awesome and my items arrived just as they said it would, and Coleman Creations will be ordering more from this company. Thanks so much for the services you offer 🥰
I have placed a few orders at this store. The staff is always very friendly and helpful. I do like the curbside pick up, wish the store would open back up though. I just recently found out you could place an order online and pick up at the store. I did that for a rush order I needed to get out, place my order and it was ready as soon as I got there, it was only a 20/25 min drive from my house to the store. Definitely will be utilizing more!!
I was looking to get bulk vinyl, and this is the only place that offered such large amounts. The best value I could find! They packaged and shipped my order immediately and it arrived right away. I am so excited to have found them and will for sure be ordering again next time I need vinyl!
I’ve only placed three orderes so far, but I’ve been pleased EVERY time! Super fast shipping (next day) & the order is right every time! Products are THEE BEST for great prices!!
Delivery was on time and no hassle navigating through website.
Wow! Thought it was a good deal and bought vinyl on sale - it was a Great Deal! Shipping was super! Awesome!
My first time using the puff vinyl and I’m obsessed. It definitely added a different look to my apparel. I’m ordering more colors as we speak! Thank you again!
In store shopping has resumed and I LOVE seeing their selection in person. The staff were all attentive and really helpful. When en route traffic pushed back my arrival to 2 minutes after they were set to close and the associate was willing to wait with no problem. When I got there they answered my 101 questions and even introduced me to a new product to get the look I was looking for! Outstanding service!
Super fast shipping & excellent custumer service! A shipment was damaged (not by them, by the carrier) and they offered to send me another for free! 🥰 Thanks Jere & Romont!
I love the vinyl for my company shirts and how quick they arrive after I place my order. That helps me get more orders out faster. Thank you ❤
Love love love Atlanta Vinyl. The staff is very friendly and helpful. I placed an order online and they had it ready for me within the hour. Definitely recommend shopping with them.
My order was processed and shipped out in a record time. That type of service creates repeat customers. They’re definitely top of my list!
Fast, accurate and wonderful customer service! When I e-mailed them a question, it was an immediate response. First time purchase, but will definitely return! Can’t wait for them to open to the public.
Bad customer service. I ordered product online to be shipped. Never received tracking. Called to verify my order and to get tracking, was told they dont do that and to email them. Guy on phone was not professional. Will not buy from them again.
So happy to be able to go in and shop. Starting crafting after COVID-19 hit, so was excited to see they were finally opening their doors.
Excellent customer service! Good variety.
As far as the 3D HTV it was cool while it lasted. It took exactly a week to arrive and the process was normal without hiccups. I was worried about how it would react in the washer and dryer but I never even got the chance to see that. I got 3 wears out of the shirt I made, but today I was leaning against a wall while working and the vinyl lifted right up. I pressed it back down but doing that isn’t even worth it because it will just lift back up. I like the fact that the vinyl puffs up so much and has texture as well, but the actual adhesive quality isn’t great at all.
Great customer service. Immediate follow up with order, shipping and delivery status! Fast delivery as well.
I made an order late on a Friday night and I received it on Monday morning. This was with standard shipping, which was very reasonable.Their prices for Oracal 651 are great!The company reached out to me after my order asking if I had questions.I will be buying more from them.
I love purchasing Vinyl from this company. I love that the options and the measurements helps me waste less of my vinyl now. Shipping is great as well. I recommend you all purchase from them.
Although I havent received the product yet, I will still leave a review because of how FAST the delivery got out of the door. I have never experienced service like that before. Your level of commitment to your customers is exceptional!
They have the best customer service. Answered all my questions
I placed my order online, the merchandise arrived within the week. Customer service is great, received a follow up email regarding my order which was very much appreciated. Placed another order today. I am a happy customer! Love this place!
Very good prices and the staff was very helpful. Was in ATL for the weekend and had to come. Ill be back!!!❤
My first time doing business with these individuals was on Sunday. Upon my arrival I explained to the owner as well as her husband that I had never utilized the product that they sell. I also informed them of how pertinent it was that I produced a satisfactory product for my customers. They assured me that the product that they sold which is (vinyl) is one of the best on the market. I had a customer who needed an outfit custom-made for his birthday which I use the vinyl I purchased from this company only to have him call me back the following day complaining about the material peeling off of the fabric. I have been in business with my clothing line for eight months now and no customer out of hundreds of customers have ever called me and complain about final coming off of any type of material. When I called and discussed the issue that I was going through the owners husband told me it’s not There job to instruct how to use the product they just sell the product. As a young black entrepreneur I feel like we should he’ll be each other more instead of being so focused on selling whatever we sell it is always bigger than the product the customer is the reason that we even are able to sell the product I do not feel welcome there and I do not advise anyone to support their business because I feel like they didn’t support mine
Curbside pickup only! They should have updated their Google listing to state that. Seems they didnt to the likings of their benefit.Had to come back and change my review. A young man walked up to my car and asked if I needed help. I gave my complaint and he made sure he took great care of me. Turned a negative into a positive by bringing everything to my car so I can see and processing my transaction. Nykiem I believe is his name. I appreciate a company that works hard to accommodate and make our experience a pleasant one.Also, black owned with good customer service. 👌
Great place order was ready when I arrived
Im a new customer. I randomly stumbled across them while searching for vinyl and I decided to give them a shot. Their prices are great and the shipping was even better! My items shipped within a few hours of me ordering. Everything was as described. I will definitely continue to order.
So far I am on my second order and am very pleased to say that I will be purchasing from this company more going forward. The service was great and COVID-19 ready
I just started my business so I read many reviews about Atlanta Vinyl! I ordered on a Tuesday and received my order on the next day. I was really excited about the fast shipping. The packing was very neat and labeled. I will be a regular customer!
Fast shipping. Great quality products. Ill definitely continue to order from this company.
I love how quickly this company responds to their online orders. I usually come to their site before looking anywhere else to purchase vinyl. Their prices are also very reasonable.
The selection on Vinyl is great, and the customer service is superb! They ship quickly, will continue to ship here :)
Amazing customer service! Fast shipping. Great prices.
I have been a customer since 2019 and will continue to patronize this wonderful business. They have the best prices in town and I always refer them to my friends!
Love them so far, Ive ordered twice received products as stated quickly.
I am very pleased with my products! I love the puff vinyl and the 3D look it gives. I am a customer but I have customers as well and they love their products. Thanks ATL Vinyl
Thank you for the best service when I call in about the order for my first time to Curbside excellent service I love it her My friend Predita Smith told me about this place she is a lifesaver in saving pennies but Yes Atlanta Vinyl is the best On Mableton Road..... Thank you
Amazing family that runs it, and a great customer service to go with it. Flew in from California and this was one of my stops that I had to do
Quick shipping. Priced right. Professional. Has a mix up in my order. Before I could call them, they called me. Quickly fixed and shipped. Thank you.
Great service and great pricing. They make it very easy to do business with them!
This is a great company to support. I started crafting right before the Pandemic hit. So when it hit there werent many places open to buy from and I found Atlanta Vinyl and im so pleased with my products that i bought.
Atlanta Vinyl is awesome! First of all it’s a few miles from my home! When I place an online order they get it fulfilled almost immediately! During this pandemic, although you can’t go in they make it very smooth to get what you need from a distance! Customer service is wonderful, the staff has always been pleasant to me so they are my first stop! The only reason I didn’t do 5 starts is because there have been a few occasions I couldn’t get the colors I needed and have had to go out of my way to spend more money to get the colors I need. Outside of that I have no issues!
This store is the place for your vinyl needs. The staff treat you like you are special. Always welcomed with a smile. They will help you in anyway they can. No question is too difficult or silly for them to answer. They are the absolute best in the Atlanta area. I wish the very best for them and their business. Love you Atlanta Vinyl!❤️
I am elated. First time ordering from Atlanta Vinyl. I’ve been lazy and typically run to Michael’s arts and crafts because I like to have my items (yesterday). Several things: I called AV and inquired were there any discount codes available for a first time buyer...yes, gave me the code to enter for online purchase...next, I received an email from the owner saying thank you, 👌🏽.next, my purchase was scheduled to arrive between the 10th and 15th, I received it on the 9th 👍🏽. And everything looks great. Lastly, they are black owned and so I was very happy to be able to get the quality products I like from a black owned business (can’t wait to try this puff vinyl). I am a small black business owner and it can be challenging...so Atlanta Vinyl is five stars and I will be proactive in when I place my orders so that i am able to order online and receive it in a few days. Oh yea, the prices are on point.
Great service didn’t take long at all in great prices
Best quality and variety with fast shipping. A+
Atlanta Vinyl is one of the Best places to buy vinyl from!! They have a large collection of all types of products & it ships Quickly!! First place I purchased puff vinyl from when others were sold out.
Great service. Fast shipping. Great prices. I ended up picking this place over many others due to thr quality of the products and the best prices so far. This is my first time ordering but loved that I also found a promo code. I ordered yesterday and it will arrive tomorrow. I have one more order to make in the next few days. If service continues like this I will def be a long time customer.
I am always buying vinyl for my business and I love that I can drive about 30 minutes to get some in a pinch. I usually place my order online and pick it up these days but I did enjoy shopping in the store before COVID. They were super helpful when trying to find what you needed and even now with curbside, they will help you get whatever you need if you forgot to add it to your order! I just wish they were a tad closer to me, but I’ll continue shopping here at this wonderful Black Owned Business.
I love this place!!! I pull up, tell the clerk my order# and he brings my items to my car!!!! I dont even have to turn off the ignition!! Great service with a smile!!! Thumbs Up!!!!!
I can highly recommend getting your vinyl from Atlanta Vinyl. I placed an order yesterday, but had some issues with choosing the shipping option. I send them a message on facebook and they responded within the hour and we solved the problem in 2 min.My order was processed and shipped out within 2 hours and delivered the next day (I live in GA, but still).I am definitely a returning customer!
I’m a SATISFIED new CUSTOMER.Not only I love the items I purchased but their customer service skills are on POINT. Inadvertently I forgot to include a coupon code and they still honored it.Most importantly I did not have to wait weeks for my shipment!!!!
By far the best place to get vinyl in Atlanta. They do their best to keep variety and stock up-to-date. And they carry a full line of 651 Adehesive vinyls unlike most companies who only cater to HTV. They got my business from here out 👍
I love the owners and the staff theyve assembled. My only complaint, and its of no fault of AV, is that I will be glad when we can actually go inside the store. This curbside thing is for the birds. #MaskUpPeople
Cant wait for them to reopen..This is the only vinyl store thats still not open to the public.. I understand covid is still around.. Thats why they should require mask for the customers and workers..Update ROMONT JOHNSON.. THE OWNER OR WHATEVER IS A CYBER BULLY.. I was able to post a few of his emails . WOW.. JUST WOW.. HES VERY UNPROFESSIONAL.. HE COULDNT HANDLE MY RATING. SO HE EMAILED ME AND KEPT GOING BACK AND WORTH WITH ME.. Im so in shock.
Love love love them!! Great prices, fast service and professional. Definitely my new go to spot for all my vinyl needs. My first time going I didn’t know they were doing curbside pick up only. Someone came out to my car within the first few minutes of me pulling up, instructed me to order online and they had my order ready literally 10 mins later!! I’ve been a regular customer ever since.
Amazing Customer Service! If anything goes wrong they will make it right!Thank you for today you guys!! I received my Green Oracle 651 and my project will be completed on time.
Atlanta Vinyl has been a life saver for my business. Ordering is hassle free on their website, and their delivery time is phenomenal.
I love this place and I’m happy I found it EXCELLENT service every time I shop!
Love going here
Great service, great product. Overall my go to place for vinyl.
Shipping was extremely fast!! Cant wait to try out this 3D vinyl. Thank you Atlanta Vinyl
This is the best vinyl store and the only one I will go to. I have placed 4 orders so far and they are always ready to pick up fast! Their customer service is on point and the educator discount is much appreciated! I tell all my friends that this is the must go to spot for all your vinyl needs.
I placed my order on the morning of 6/28 and didn’t realize time had flown by and they were closing at 3:00pm. I called at a quarter to 3:00 to confirm pickup. The young man said it would be available before they closed. Not realizing the time I said “thank you, I’ll be there shortly”. So I called back to let him know I was 20 minutes away so it would be after 3:00 when I got there. He said “no problem, we’ll still be here”. That’s great customer service. This was my first time using them. They were referred to me by a friend. I will be a repeat customer!
Wanted to try some new vinyl and came across this goldmine! Products are TOP QUALITY! Shipping was fast! Packaging was secure. Customer service and follow up has been stellar. So much so that I ended up ordering g moreWithin a week.You can not go wrong with Atlanta Vinyl!
I’m still waiting on my products but I just want to speak to the customer service.To receive an email from the Owner speaks volumes to the value that this company places on Customer Service!!! This makes me even more excited to get my products. I will review the products once they come today
So glad I found this place. Affordable vinyl in large quantity and great quality
I have been a HUGE fan and supporter of Atlanta Vinyl since they opened. Jere and Romont are AMAZING!!!Stop in and see their awesome inventory or visit their website. Take advantage of their same day delivery if you are local or their low price shipping. Trust me, they are ROCKSTARS!!!!
Very professional. Service was fast and curb side service ran smooth!
I was in Atlanta visiting family and came across this place Im glad I decided to stop in lots of different types and color vinyl I will be returning or ordering more vinyl from them